Built-In Sub-Zero Refrigerator Repair in Kinston, NC

When your built-in refrigerator stops cooling, it’s not just an inconvenience—it’s a major investment at risk. Recently, we were called out to a home in Kinston, NC where a built-in Sub-Zero refrigerator (model B1-36U/0) had stopped cooling in the freezer. Here’s how our team at Dependable Appliance Repair diagnosed and fixed the problem.

The Problem

The homeowner noticed that the freezer wasn’t cooling. On inspection, we found:
– The compressor was very hot to the touch and not running.
– Occasionally, it would hum and then click off—signs of an overload.
– A test start device confirmed the capacitor and start device were working correctly.
– The compressor was drawing 7.5 amps but never started.

This proved the compressor itself was faulty and needed to be replaced.

The Repair

Because built-in refrigerators are complex, the repair required precision:
1. Removed the built-in refrigerator from the wall.
2. Recovered the old refrigerant safely.
3. Installed a new Sub-Zero freezer compressor kit, including a filter dryer and start device.
4. Brazed and pressure-tested all joints with nitrogen and bubble solution
5. Pulled a vacuum for 30 minutes at 30 inHg—held perfectly.
6. Charged with 5.5 oz of R134A refrigerant (Low side pressure: 3 psig, Freezer temp dropped from 70°F to 50°F before leaving).
7. Cleaned condenser coils, reinstalled panels, and leveled the refrigerator.

Why Choose Us for Built-In Refrigerator Repairs

Built-in refrigerators are premium appliances—Sub-Zero, KitchenAid, Jenn-Air, Monogram, Miele, Fisher & Paykel, and GE Monogram are just a few we service. Our certified technicians have the tools, training, and parts access to handle these complex systems.

Other Built-In Refrigerator Brands We Repair

In addition to Sub-Zero, we service KitchenAid, Jenn-Air, Monogram, Miele, Fisher & Paykel, and GE built-in refrigerators. We handle common issues such as:
• Cooling failures
• Compressor replacements
• Control board issues
• Evaporator fan motor failures
• Refrigerant leaks
• Ice maker and water dispenser problems
• Defrosting problems like failure to defrost and water leaks

Frequently Asked Questions

How long does a Sub-Zero compressor replacement take?

A typical compressor replacement for a built-in refrigerator takes 3–5 hours, including system testing.

Is it worth repairing a Sub-Zero refrigerator?

Yes. Sub-Zero refrigerators are high-end appliances designed to last 20+ years. Replacing a compressor extends the life significantly at a fraction of the cost of a new unit.

Do you provide a warranty on repairs?

We provide a 1-year warranty on parts and labor, giving you peace of mind that the repair is dependable.

Can you repair other brands of built-in refrigerators?

Absolutely. We repair KitchenAid, Jenn-Air, Monogram, Miele, Fisher & Paykel, GE, and other built-in models.

Do you serve outside Kinston, NC?

Yes, we serve Greenville, Washington, New Bern, Kinston, and surrounding areas of Eastern NC.