Service History 16

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Greenville, North Carolina 27834

Greg Glade

Job Details: 08/21/2025

Customer reports leaking coming from behind fridge. Upon inspection noticed a large pool of constant water, even after drying some up. Was able to pull fridge out a little to inspect the back and saw the water line from sink to fridge was broken, spraying water everywhere. Replacing the water line, had to turn off water to house as I could not turn off the piercing valve at the sink.

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA40J3000AW/A2

Near Greenville, North Carolina 27858

Greg Glade

Job Details: 08/21/2025

Pressure hose came off again. Made sure to reinstall securely, and no leaks when running cycle.

We serviced a

GE WASHER TOP LOAD

Model GTW335ASN1WW

Near Greenville, North Carolina 27858

Davon

Job Details: 08/21/2025

Customer reports that unit won?t spin. Noticed that lid won?t open either. Error codes 19, 31, and 23. UI timeout, OOB, and critical lid lock failure. Diagnosed failed lid lock. Replaced lid lock and unit would lock and unlock when selecting spin but would not start cycle and lights would go out. Failed control. Ordered 1 WH22X29556 (TRIAC PCBA).

We serviced a

WHIRLPOOL DRYER

Model WED5790VQ1

Near Greenville, North Carolina 27858

Greg Glade

Job Details: 08/21/2025

Customer reports dryer not heating up. All sensors and heating element tested fine. Tested lines red to black, confirmed continuity and also 240V. Failed timer not closing circuits to heating element.

We serviced a

SAMSUNG REFRIGERATOR SID

Model RF29BB86004MAA

Near Greenville, North Carolina 27834

Greg Glade

Job Details: 08/21/2025

Customer reports no cooling in fridge. Fridge was off when arrived. Plugged in and checked to see if was getting power, which it was. Compressor has power to it and is running, but no frost on the evaporator. Sounds like boiling in the fridge. No cooling happening, 74 degrees and 78 degrees in the fridge and freezer. Red light on control board, signaling issue related to cooling/inverter/compressor/faulty board. Sealed system failure.

We serviced a

KENMORE DRYER

Model 11077122310

Near Greenville, North Carolina 27834

Greg Glade

Job Details: 08/21/2025

Customer reported dryer was squeaking and not heating properly. Good vent blow back. Checked sensors all within spec. After running a test cycle dryer belt snapped. Failed dryer belt. Temp of running dryer was about 100?115?F before repair. Replaced B dryer belt and valve coils to hopefully keep their heat managing better. After repair temp was about 120?130?F after 10 minutes. Ensured proper function of dryer after installing new parts. Used 1 4392067 (DRYER REPAIR KIT), and 1 279834 (2 COIL GAS VALVE SET) from stock.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Greenville, North Carolina 27834

Greg Glade

Job Details: 08/21/2025

Customer said leaking coming from behind fridge. Upon inspection noticed a large pool of constant water, even after drying some up. Was able to pull fridge out a little to inspect the back and saw the water line from sink to fridge was broken, spraying water everywhere. Replacing the water line, had to turn off water to house as I could not turn off the piercing valve at the sink.

We serviced a

KENMORE REFRIGERATOR

Model 253.70402613

Near Ayden, North Carolina 28513

Greg Glade

Job Details: 08/21/2025

Customer reports fridge not cooling. Upon arrival fridge temp was higher about 45 degrees, the freezer temp was normal. Checked evaporator, noticed completely frozen over. Checked defrost circuit and found high resistance. Then measured at defrost heater, 4 mohms resistance. Failed defrost heater.

We serviced a

GE REFRIGERATOR

Model GSH25JSTESS

Near Grifton, North Carolina 28530

Davon

Job Details: 08/21/2025

Not cooling. Dispenser not working. Lights come on when opening the doors. Found no voltage to UI where it should be sending 13 volts. Failed control board. Installed new control board and confirmed proper operation. Also provided with surge protector and replaced plastic waterline with stainless braided water line.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near La Grange, North Carolina 28551

Greg Glade

Job Details: 08/20/2025

Installed new heating element. Ensure proper function of dryer after installation.; used 1 279838 (Heating element) from stock

We serviced a

GE WASHER TOP LOAD

Model PTW600BSR1WS

Near Seven Springs, North Carolina 28578

Greg Glade

Job Details: 08/20/2025

Installed new actuator. Tested agitate and spin cyclesBoth worked appropriately.

We serviced a

SAMSUNG REFRIGERATOR SID

Model RF28R7551SR/AA

Near Winterville, North Carolina 28590

Davon

Job Details: 08/20/2025

Installed new ice maker that has been backordered since beginning of June. Confirmed that it completes test cycle and fills. Old ice maker error present. Cleared ice maker errors. Shows ice maker on and making ice.

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Kinston, North Carolina 28501

Greg Glade

Job Details: 08/20/2025

"Customer reports washer not running any cycle. Error codeF5E2 - lid lock failureF7E0 - power loss at Acu. Tried to run washer - wont run, starts to drain and doesnt lock lid. Unit has correct power. Failed lid lock; used 1 W10810403 (Lid lock assembly) from stock"

We serviced a

SAMSUNG RANGE GAS

Model NX58H5600S

Near Stokes, North Carolina 27884

Davon

Job Details: 08/20/2025

"Oven not heating. Found bake igniter drawing 2.9 amps. Failed bake igniter. Installed new bake igniter and confirmed proper operation. ; used 1 5303935066 ( IGNITER,OVEN) from stock"

We serviced a

WHIRLPOOL RANGE GAS

Model WFG320M0BS3

Near Ayden, North Carolina 28513

Greg Glade

Job Details: 08/20/2025

"Customer reports oven not turning on. Suspect failed bake igniter.Tried to check if broil would work, 10-15 seconds in huge pop sound happened, breaker flipped on oven as well as the living room area. Suspect wrong wiring somewhere as if oven was going to trip the breaker, the living room wouldnt have failed as well. Told customer to schedule a follow up after electrician comes by for a further diagnosis."

We serviced a

GE WASHER TOP LOAD

Model HTW240ASK6WS

Near Winterville, North Carolina 28590

Greg Glade

Job Details: 08/20/2025

"Customer reports not spinning / wet clothes.Error code 26 for out of balance. Checked the balance rod and ring, everything seemed fine. Checked motor belt drive and pulley systemNoticed a twisted belt and lots of grease on the pulleys. Cleaned grease off and rearranged belt. Washer finished a spin cycle and no out of balance error. Recommended to customer that if problem persists, can schedule follow up to change pulley system."

We serviced a

KENMORE DISHWASHER

Model 66515835792

Near Washington, North Carolina 27889

Davon

Job Details: 08/20/2025

"08/18: Customer reports that washer isnt getting dishes clean, especially bowls. Found bearing on lower wash arm worn down. 08/20: Installed new bearing."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8127LW0

Near Winterville, North Carolina 28590

Greg Glade

Job Details: 08/20/2025

"Customer reports noise coming from washer when spinning / agitating. Looked at motor / static nothing seems to be off. Noise seems to be coming from under pulsator. Cant remove pulsator, stuck on really well.Suspect failed transmission due to the noise coming from what it seems to be gear shaft under pulsator. Cannot confirm 100% without breaking off pulsator. Suspect failing transmission"

We serviced a

KITCHEN-AID REFRIGERATOR

Model KSRC25FVMS00

Near Greenville, North Carolina 27834

Davon

Job Details: 08/20/2025

Not cooling on both sides. Found compressor and fans running. Compressor is hot to touch and drawing 0.8 amps. Condenser coil is cool to touch. Sealed system failure.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Winterville, North Carolina 28590

Greg Glade

Job Details: 08/20/2025

"Clip where drain pump goes to is broken, Need replacement sump. Leaking coming from drain pump, when drain is initiated the pressure kicks off the pump due to one of the 3 clips missing. ; ordrng 1 W11025157 (MOTOR ASSM)"

We serviced a

KENMORE WALL OVEN

Model 91141389890

Near Greenville, North Carolina 27834

Davon

Job Details: 08/20/2025

Wall oven not working. F7 Error showing whenever the power is on. Only Start and Clear/Off buttons make sound when pressing. F7 is a touchpad error. The touch panel is no longer available. Took ribbon connector out and error code did not come on. Reattached ribbon connector and now touch pad is working. Cleaned ribbon connector with nitrogen gas. Confirmed proper operation.

We serviced a

WHIRLPOOL RANGE GAS

Model WEG745H0FS0

Near Winterville, North Carolina 28590

Greg Glade

Job Details: 08/20/2025

"Upon arrival customer stated theres a gas leak from range.Noticed that when turning on gas, there was a faint smell. At first thought it from multiple valves but was wrong.Did notice that one of the knobs was acting weird with a little too much play. Noticed if Knox wasnt pushed all the way closed that there would be a gas smell. Told customer to use as is, and be weary of the faulty knob. If there is a gas smell, try to turn off gas with a different knob.Recommend replacement Knob for the stove."

We serviced a

SAMSUNG REFRIGERATOR

Model RT21M6213SR

Near Winterville, North Carolina 28590

Greg Glade

Job Details: 08/20/2025

"Customer reports freezer not working, Noticed freezer has buildup of ice. Opened evaporator and found lots of ice buildup, clogged drain and frozen over drain.Freezer not defrosting, fridge temp was not terribly out of spec, 42 degrees freezer ~6Checked thermistor and got no readings from it. Failed thermistor. Also checked defrost heater, got unusually high reading, but somewhat normal reading. Was about 145 ohms. Tried to force defrost, but couldnt get into service mode to force a defrost. Recommended to customer to unplug the fridge and let the ice melt in there meantime as there is quite an abundance of ice buildup. Evaporator functioned perfectly well, just defrost issue. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 DA47-00301F (Thermistor) and 1 DA32-00070A (Temp sensor fridge)"

We serviced a

GE DISHWASHER

Model GDP615HBM0TS

Near Ayden, North Carolina 28513

Greg Glade

Job Details: 08/19/2025

"Customer reports dish washer not turning on. Upon arrival wouldnt turn on, power cycled the dish washer. Still didnt turn on till flipping the control for the garbage disposal. Dish washer does drain. Tested connections for various functions at control board, all fuses okay. During cycle motor just keeps running until manually turned off. Cant put dishwasher in diagnostic mode to run automatic cycle test. Error codes also dont display. Failed motor. Customer will replace unit"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TP2

Near Ayden, North Carolina 28513

Greg Glade

Job Details: 08/19/2025

"Installed freezer gasket. Ensured that gasket was properly installed, no open spaces for air to get through and connecting as it should."

We serviced a

GE REFRIGERATOR SID

Model GSS25IYNZHFS

Near Ayden, North Carolina 28513

Greg Glade

Job Details: 08/19/2025

"Customer reports water flooding from water dispenser at fridge. Upon arrival turned on water, and no water from dispenser. Replaced water valves Noticed humming coming from valves .Valves being powered workout being actuated. Checked dispenser switch to ensure not a stuck switch.Disconnected j4 at control board to check it wasnt the ui board powering the valves. Valves stayed powered on without j4 connected. Failed water valves and control board."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Vanceboro, North Carolina 28586

Davon

Job Details: 08/19/2025

Not making ice. No error codes present. Thermistor colder than harvest temp. Fills appropriately. Harvest completes in test mode. Power cycled. Will replace IM if it still doesnt make ice.

We serviced a

AMANA WASHER FRONT LOA

Model NTW4519JW2

Near New Bern, North Carolina 28562

Davon

Job Details: 08/19/2025

"Drain pump running continuously when plugged in. Error codes F1E1, F8E1, F3E1. Failed control board. This problem is covered by Whirlpool under a special warranty. ; ordrng 1 W11607637 (CNTRL-ELEC)"

We serviced a

WHIRLPOOL RANGE ELECTRIC

Model KSEG950ESS

Near Stokes, North Carolina 27884

Greg Glade

Job Details: 08/19/2025

Installed new ui board. Ensured proper function of board after installation.

We serviced a

KENMORE FREEZER

Model 25322042410

Near New Bern, North Carolina 28562

Davon

Job Details: 08/19/2025

Installed new cold control. Confirmed that freezer is running.

We serviced a

GE RANGE

Model JB256DDM2WW

Near Greenville, North Carolina 27858

Greg Glade

Job Details: 08/19/2025

"Customer reports only being able to use one burner at a time. Was not able to fully replicate problem. Checked infinite switches, noticed charring on one infinite switch. Checked amperage of the burner the customer mentioned, it has varying amperage about every 5 secs, not typically normal to the other burners which were more consistent.Failing infinite switch."

We serviced a

BOSCH DRYER

Model WTG86403UC/01

Near New Bern, North Carolina 28560

Davon

Job Details: 08/19/2025

08/15: DR showing on dryer and dryer quits. Found failed condensate drain pump. 08/19: E92 and e:03 stored. Installed new drain pump and cleaned out significant amount of lint from condensate drain area.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2323AS8

Near Chocowinity, North Carolina 27817

Davon

Job Details: 08/19/2025

"Water filter manifold not connected. Found water line broken off of manifold. Was able to get it back out with some difficulty. Trimmed water line and reinserted them both into manifold. Attempted to test, but no water pressure available. Please check carefully for leaks. Also reattached upper left hinge cover."

We serviced a

GE RANGE

Model GRS500PV1SS

Near Winterville, North Carolina 28590

Greg Glade

Job Details: 08/19/2025

"Customer reports beeping coming from range. Error code f722 - related to button being pressed on ui for longer than 30 seconds. Customer did power cycle the range about a week ago, still doing the same thing beeping. Recommend replacing the UI board as its failing. No other issues found as every component works on oven. (Stovetop, bake / broil); ordrng 1 WB27X48615 (Control ui board)"

We serviced a

GE WASHER

Model GFW550SSN1WW

Near Greenville, North Carolina 27834

Greg Glade

Job Details: 08/19/2025

"Customer reports not spinning after starting cycle. Washer does fill and drain, it also tries to spin but stops after a cycle. Error codes f65 and f3. Codes relate to locked rotor and a pressure sensor failure. Tested motor windings.Tested the speed sensor as well, it is within specifications.Motor is not locked and spins freely. Did check inverter board for loose connections or damaged wires found none. Inverter board is not communicating with the motor. Failed inverter board."

We serviced a

GE DRYER ELECTRIC

Model GTD48EASW0WB

Near Winterville, North Carolina 28590

Greg Glade

Job Details: 08/19/2025

Customer said dryer wasnt working. Upon arrival noticed that dryer would try to start but not activate the belt drive.Took dryer apart and noticed belly broken.Replaced belt and dryer ran perfectly fine. Told customer to let us know if any other issues happen. ; used 1 WE03X29897 (Drive belt) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Greenville, North Carolina 27834

Greg Glade

Job Details: 08/19/2025

Installed new pump. Ran normal cycle and diagnostic cycle. ensured washer was functioning properly after installation.

We serviced a

GE RANGE

Model JB645DK1WW

Near Deep Run, North Carolina 28525

Greg Glade

Job Details: 08/18/2025

"Customer reports f722 error code on ge range. Saw the code still on our board when arrived. Per tech manual for troubleshooting service code - unplugged range, waited a few minutes and replugged it. If code repopulates replace control. Tested all controls on the UI and everything works. Code related to a stuck control."

We serviced a

FRIGIDAIRE REFRIGERATOR BOT

Model FGHG2366PF0

Near Kinston, North Carolina 28504

Greg Glade

Job Details: 08/18/2025

"Customer reports fresh food side of fridge not working but freezer is working. 39F degrees in freezer 72F in fresh food. Drain not clogged. Checked evaporator, nice even coat of frost; no excessive ice found. Noticed fan not running even after trying to see if it would run with door switch closed. Checked connections and resistance of fan motor, connections were fine. Noticed motor stickingFailed fan motor.; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5SVAXVL01

Near Greenville, North Carolina 27834

Davon

Job Details: 08/18/2025

Not cooling well. 57 degrees in refrigerator. 44F in freezer. Ice ball noted in upper right corner of freezer evaporator. Sealed system failure.

We serviced a

KENMORE DISHWASHER

Model 66515835792

Near Washington, North Carolina 27889

Davon

Job Details: 08/18/2025

"Customer reports that washer isn't getting dishes clean, especially bowls. Found bearing on lower wash arm worn down. ; ordrng 1 WP9742946 (BEARING)"

We serviced a

AMANA DISHWASHER

Model ADB1400AMS1

Near Kinston, North Carolina 28501

Greg Glade

Job Details: 08/18/2025

Installed new drain pump. Ensured functionality of dishwasher after installing.

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Kinston, North Carolina 28504

Greg Glade

Job Details: 08/18/2025

"Customer reports dryer making a rattling noise. Upon inspection turned dryer on, and a very loud rumbling noise. Noticed stuck wheels and pulley and lots of debris in vent.Failed pulley system.Recommend dryer repair kit.(Pulley, wheels, and belt) Installed repair kit. Ensured dryer ran normally after new kit installation.; used 1 4392067 (Dryer repair kit) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HDEDBSR/AA-14

Near Washington, North Carolina 27889

Davon

Job Details: 08/18/2025

"Leaking water. Found water under crisper drawer. Duck bill drain tubes plugged for ice maker and refrigerator evaporator. Also noted plastic water line for refrigerator. Installed new duck bill tubes for ice maker and refrigerator evaporator. Installed new water line to refrigerator. Removed water from under crisper drawer. ; used 1 DA82-01415A (WATER LEAKAGE KIT) from stock, pckd up 1 1405RFSS (1/4'X60' SS IM HOSE)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near La Grange, North Carolina 28551

Greg Glade

Job Details: 08/18/2025

"Customer reports dryer not heating.Double checked its getting 240V. Ensured dryer was indeed not heating.Tested all sensors found nothing wrong.Noticed heating element was open, Failed element."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Winterville, North Carolina 28590

Greg Glade

Job Details: 08/18/2025

"Installed new sump, Ensured proper function of dish washer after installing new part."

We serviced a

GE WALL OVEN

Model PT7550EH4ES

Near Grifton, North Carolina 28530

Davon

Job Details: 08/18/2025

Installed new display control. Oven no longer displays probe when starting a bake cycle. It also shows 100 degrees when preheating. It did show 150 once before I entered the time.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Greenville, North Carolina 27834

Greg Glade

Job Details: 08/18/2025

Installed new sump. Ensured proper function of dishwasher after installation.

We serviced a

GE REFRIGERATOR

Model GSE25HGHBHWW

Near Greenville, North Carolina 27858

Greg Glade

Job Details: 08/18/2025

"Installed new defrost heater and thermostat.Ensured proper functionality after installing new parts.; used 1 WR51X10055 (Defrost heater), and 1 WR50X10065 (Defrost thermostat) from stock"

We serviced a

AMANA DISHWASHER

Model ADB1400AMS1

Near Kinston, North Carolina 28501

Greg Glade

Job Details: 08/15/2025

"Customer reports dish washer not functioning or cycling. Dish washer will fill, and spray water. But wont drain.Tried force draining and nothing, same with automatic test cycle and manual test cycle. Has voltage to pump. Drain pump can be heard humming, and stuttering when trying to run. Failed drain pump. ; ordrng 1 W10876537 (Drain pump)"

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Pink Hill, North Carolina 28572

Greg Glade

Job Details: 08/15/2025

Replaced dryer pulley. Ensured proper function of dryer after installation of part.; used 1 DC93-00634A (IDLER PULLEY) from stock

We serviced a

LG REFRIGERATOR

Model LTCS24223S/04

Near Chocowinity, North Carolina 27817

Davon

Job Details: 08/15/2025

Still not cooling correctly. Found FF light not turning off when door is closed. Adjusted door and confirmed proper operation.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW01

Near La Grange, North Carolina 28551

Greg Glade

Job Details: 08/15/2025

"Customer reports freezer not cooling. ( deep freezer no fresh food side)Temperature at 32 degrees. Replaced ; used 1 5303918214 (THERMOSTAT,DEFROST) from stock"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4816FW3

Near Winterville, North Carolina 28590

Greg Glade

Job Details: 08/15/2025

Customer reports washer drain continuously running. Drain pump running fine. Error code f3e1 Pressure sensor error. Pressure hose connected fine. Failed pressure sensor switch. Housing is in control board- need replaced.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Greenville, North Carolina 27858

Greg Glade

Job Details: 08/15/2025

Replaced ice maker with a new one. Ensured it properly harvests and fills.

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Ayden, North Carolina 28513

Greg Glade

Job Details: 08/15/2025

Customer reported squeaking coming from dryer. Noticed that the pulley and 4 wheels were stuck. Belt was in good condition. Replaced pulley and 4 wheels. Ensured proper function of dryer after installation. ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL DRYER ELECTRIC

Model WED4815EW1

Near Greenville, North Carolina 27858

Greg Glade

Job Details: 08/15/2025

"Installed heating element. Previously installed a thermal fuse , dryer ran but turned back off.Came back today finding heating element grounded. Ensured dryer was running and everything working properly.; used 1 279838 (ELEMENT,HEATER) from stock"

We serviced a

LG WASHER TOP LOAD

Model WT7300CW

Near Vanceboro, North Carolina 28586

Greg Glade

Job Details: 08/15/2025

"Installed washer, Torqued bolt to transmission to specifications on tech sheet. Ensured proper function of washer after installing spacer washer.; used 1 AGZ72909711 (Pulsating assembly) from stock"

We serviced a

BOSCH DRYER

Model WTG86403UC/01

Near New Bern, North Carolina 28560

Davon

Job Details: 08/15/2025

"DR showing on dryer and dryer quits. Found failed condensate drain pump. ; ordrng 1 00145623 (PUMP, CONDENSATE)"

We serviced a

KENMORE FREEZER

Model 25322042410

Near New Bern, North Carolina 28562

Davon

Job Details: 08/15/2025

Not cooling. Found compressor not running on arrival. Tapped on cold control/thermostat and unit started running. Failed thermostat. ; ordrng 1 5304513033 (CONTROL-TEMPERATURE)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814TBB

Near Trenton, North Carolina 28585

Davon

Job Details: 08/15/2025

"Not cooling well. Leaking. Found plugged defrost drain and broken refrigerator door gasket. ; ordrng 1 242193212 (DOOR GASKET, BLACK F/F)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814WBA

Near Grifton, North Carolina 28530

Davon

Job Details: 08/14/2025

Cooling only slightly in freezer and almost none in refrigerator. It was unplugged on my arrival. Plugged it in and noted that only the first couple of inches of evaporator had frost on it. It did continue to frost to cover about 1/3 of evaporator during visit. Excess frost on first couple of inches however still indicates low refrigerant charge.

We serviced a

KENMORE DRYER ELECTRIC

Model 11068002010

Near Grifton, North Carolina 28530

Greg Glade

Job Details: 08/14/2025

"Customer reported dryer not heating but cycling. Upon arrival checked it dryer had 240Vchecked sensors and heating element. Everything tested good aside from heating element. Element was found open. Replaced element, ensured dryer was heating properly; used 1 WP3387747 (Heating element) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TP2

Near Ayden, North Carolina 28513

Greg Glade

Job Details: 08/14/2025

Installed new water valves. Ensured no leaking.Ordered wrong gasket. Put in order for correct one.; ordrng 1 241649007 (Drip pan for dispenser)

We serviced a

SAMSUNG RANGE

Model NE59J3421SS/AA

Near La Grange, North Carolina 28551

Greg Glade

Job Details: 08/14/2025

Customer reports oven controls not working Only able to buy certain buttons on the UI. UI is discontinued - control board is also discontinued (aside from one or two distributors)Failed control board. Customer will replace unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5VHEXVB08

Near New Bern, North Carolina 28560

Davon

Job Details: 08/14/2025

Not cooling. Compressor humming and overload on compressor tripping every few minutes. Tried with testing start device and compressor still didnt start. Failed compressor.

We serviced a

LG REFRIGERATOR

Model LFCS27596S/02

Near La Grange, North Carolina 28551

Greg Glade

Job Details: 08/14/2025

"Customer reports fridge not cooling.Error code FF EFreezer fan error.Correct voltage going to fan,Can hear motor winding trying to start fan when door switch closed.Failed fan. Replaced freezer fan,Ensured freezer fan functioning properly.; used 1 AEB73764526 (Assembly) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5FSAXVY00

Near Greenville, North Carolina 27834

Greg Glade

Job Details: 08/14/2025

"Customer reported fridge not cooling.Upon arrival No freezing in freezer, and no cooling. Temperatures ~72 for both.Found compressor not running,Voltage good at winding for compressor, and pulling .005 amps. Failed compressor. Customer will replace unit."

We serviced a

GE WALL OVEN

Model PT7550EH4ES

Near Grifton, North Carolina 28530

Davon

Job Details: 08/14/2025

Ovens intermittently not working correctly. Upper oven shows 87 degrees when starting bake which normally doesnt show lower than 100. Also Probe is lit up on upper oven bake. Beeps intermittently when not in use and shows 150 for bake. Confirmed that meat probe circuit is open from control board when meat probe isnt inserted. Unable to connect to unit with smarthq. Failed display control.; ordrng 1 WB27X29601 (Display control)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Greenville, North Carolina 27834

Greg Glade

Job Details: 08/14/2025

Customer reports washer giving F9E1 code. Ran automatic cycle everything functioned appropriately.Referenced service pointer in service matters. After running drain for awhile error code did pop up. Noticed draining slow with debris. Cleared out most debris.Pump was seated properly.Drain pump also has lower than normal ohms. Recommend replacing drain pump as its failing / broken.

We serviced a

KENMORE WASHER

Model 110.16512690

Near Ayden, North Carolina 28513

Greg Glade

Job Details: 08/14/2025

Not draining. Failed drain pump. Difficult to remove and first pump installed failed immediately after installation. Returned with another pump and installed. Confirmed proper operartion.; used 1 WP3363394 (DRAIN PUMP) from stock"

We serviced a

FRIGIDAIRE DRYER ELECTRIC

Model Flce7522aw3

Near Ayden, North Carolina 28513

Davon

Job Details: 08/13/2025

08/11: Not starting. 9 red flashes and 3 green ones. This is the same error code that I replaced the dryer control board for last year in June. Recommend having surge protector installed by electrician since it is 240V. 08/13: Installed new control board. Confirmed proper operation.

We serviced a

GE REFRIGERATOR

Model GFE28GSKKSS

Near Ayden, North Carolina 28513

Davon

Job Details: 08/13/2025

08/11: Lights not coming on. Found failed LED bulb left side. This bulb was replaced in January of 2023. 08/13: Installed new LED. Noted that LED is chrome instead of white. Part didnt show on parts diagram. Customer states color difference doesnt matter to him. Applied silicone grease around light to help longevity.

We serviced a

GE REFRIGERATOR

Model GSE25HGHBHWW

Near Greenville, North Carolina 27858

Greg Glade

Job Details: 08/13/2025

"Customer reports not cooling as it should in fridge. Upon arrival temperature was 0 and 63 degrees respectively. Checked compressor, and was running. ( took awhile to start after defrosting Evap)Checked the evaporator as well, found iced up.Tried to force defrost, failed to do so. Failed defrost heater."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Winterville, North Carolina 28590

Greg Glade

Job Details: 08/13/2025

"Customer reports washer wasnt working, Error codes f7e7, F7e6, F7e1.Tested capacitor and motor windings, Found a cut cable at the capacitor. Re-connected the wire.Ran calibration cycle. Started a wash and everything working correctly."

We serviced a

LG REFRIGERATOR

Model LTCS24223S/04

Near Chocowinity, North Carolina 27817

Davon

Job Details: 08/13/2025

08/08: Steamed out evaporator cover yesterday since it was frozen and fan was running. Now fan not running in freezer and refrigerator still not cooling. Freezer is not cooling well near the top. When moving the refrigerator fan started running. Suspect sticking evaporator motor for freezer fan. 08/13: Installed new fan motor. Confirmed proper operation.

We serviced a

KENMORE WASHER

Model 110.16512690

Near Ayden, North Carolina 28513

Greg Glade

Job Details: 08/13/2025

"Customer reported leaking coming from washer, Noticed after running a cycle that the leak was coming from the drain pump.Tried to remove drain pump but couldnt, Tried banging , twisting and pulling it off. No luck. So going to return with a power tool to cut the pump off and install new pump."

We serviced a

WHIRLPOOL RANGE ELECTRIC

Model KSEG950ESS

Near Stokes, North Carolina 27884

Greg Glade

Job Details: 08/13/2025

Installed new UI board Ensured up board functioning properly.- update: customer wants new UI board . Current one that was shipped was bent in one corner.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Winterville, North Carolina 28590

Greg Glade

Job Details: 08/13/2025

Customer reports dishwasher not rinsing/washing dishes.Dishwasher does fill and drain properly. Checked connections and motor windings.Everything tested normal as well as the fuse was good.Failed motor. Recommended motor replacement.; ordrng 1 W10837401 (Sump assembly)

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5057LW0

Near Washington, North Carolina 27889

Davon

Job Details: 08/13/2025

08/11: Customer reports F7E1 error. They tried replacing shift actuator and it didnt work. Found open capacitor. 08/13: Installed new capacitor. Confirmed that unit spins and agitates in test mode.

We serviced a

GE WASHER

Model PTW600BSR0WS

Near Grifton, North Carolina 28530

Davon

Job Details: 08/13/2025

"08/08: Leaking when running washer. Found water, rust, and corrosion on drain pump. Error codes for not being able to drain water. Failed drain pump. 08/13: Installed new drain pump. Confirmed proper operation."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Greenville, North Carolina 27834

Greg Glade

Job Details: 08/13/2025

Customer reports dish washer not rinsing. Upon arrival diagnostic cycle only filled and drainedMotor not responsive. Checked wiring to motor to ensure no loose connections or cut wires. Failed motor.; ordrng 1 W11613479 (MOTOR)

We serviced a

MAYTAG WASHER TOP LOAD

Model MVW6200KW2

Near Grifton, North Carolina 28530

Greg Glade

Job Details: 08/13/2025

"Customer reports washer making a grinding noise when spinning. Upon arrival, noticed the washer would only make the grinding noise during the agitate cycle.I tried to take off pulsator cap to see if any debris was under the pulsator, pulsator was stuck on the tub could not remove. Found coins all over the tub and inside the cracks of the pulsator. Tried loosening and tightening the transmission bolts to see if it would change the noise it did not. I come to conclusion that since the grinding noise only happens during the agitate cycle and not the spin cycle that its a faulty transmission."

We serviced a

KENMORE WASHER

Model 110.16512690

Near Ayden, North Carolina 28513

Greg Glade

Job Details: 08/13/2025

We serviced a

GE WASHER FRONT LOA

Model GFW550SSN0WW

Near Chocowinity, North Carolina 27817

Greg Glade

Job Details: 08/12/2025

"Customer reports washer will stop right as it hits spin cycle. Tested spin and agitate, it wont. Error fault for motor active. Tested windings on motor and not equal resistance on all 3 windings. Failed motor."

We serviced a

GE REFRIGERATOR

Model PFSS5RKZASS

Near Chocowinity, North Carolina 27817

Greg Glade

Job Details: 08/12/2025

"Customer reports fridge has no power.Checked voltage, plugs and circuit tracker. Breaker not tripped, has voltage, and outlet had an open ground.Tested fridge on different outlet just to be sure. Failed control board."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Greenville, North Carolina 27834

Greg Glade

Job Details: 08/12/2025

"Installed new pressure hose, drain pump is still turning on. Waiting for replacement control board. Back ordered; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Greenville, North Carolina 27858

Greg Glade

Job Details: 08/12/2025

"Customer said ice maker still not making ice. Came back to check everything, and most likely a failed new ice maker. No reason it shouldnt work.; schdld next appmnt for 8/13 WED 10-1"

We serviced a

LG REFRIGERATOR

Model LRSOS2706D

Near Greenville, North Carolina 27834

Greg Glade

Job Details: 08/12/2025

"Customer reports ice maker not working. Checked continuity of ice maker , only pulling 14.3 ohms, should be 19.7.Ice maker is getting 120V. Can only order ice maker plus auger, isnt sold separately.Tried to force harvest, couldnt find the reset switch / on(off) on ice maker after taking it out and testing connections. Failed ice maker motor."

We serviced a

WHIRLPOOL DRYER ELECTRIC

Model WED4815EW1

Near Greenville, North Carolina 27858

Greg Glade

Job Details: 08/12/2025

"Customer reported dryer not workingUpon arrival it wouldnt start, checked sensors in back and noticed thermal fuse was giving resistance when it should have been 0.00. Heating element not grounded and all other sensors were to spec. Also checked just to be sure there belt was not broken.Checked vents to ensure good airflow. Installed thermal fuse and ensured proper function of dryer after installation.; used 1 Wp3392519 (Thermal fuse) from stock"

We serviced a

GE MICROWAVE

Model PEB1590SM2SS

Near Winterville, North Carolina 28590

Greg Glade

Job Details: 08/12/2025

"Customer reported microwave not working. Checked. All connections and tested then. Everything tested within spec. Noticed a terminal not fully connected on a switch, reconnected it fully. Put microwave back together and tested. Works fine now, Told customer that if it happens again will come back by and replace switch."

We serviced a

SAMSUNG DRYER

Model DVE45T3200W

Near Ayden, North Carolina 28513

Greg Glade

Job Details: 08/12/2025

"Customer reported dryer not working, dc code showing on display. Checked resistance of door switch, out of spec. Failed door switch. Installed new door switch, ensured proper function of dryer after installing new part. ; used 1 DC64-00828B (Door switch) from stock"

We serviced a

KENMORE MICROWAVE

Model A00261003A

Near Greenville, North Carolina 27858

Greg Glade

Job Details: 08/11/2025

Installed new wave guide cover. Ensured proper function of microwave after installation.

We serviced a

WHIRLPOOL RANGE ELECTRIC

Model KSEG950ESS

Near Stokes, North Carolina 27884

Greg Glade

Job Details: 08/11/2025

"Customer reports oven not working and display not functioning. Upon arrival checked off stove top worked and it doesFlipped breaker, and checked connections at control board.Everything tested correctly,Upon reassembly and turning on breaker you board turned back on and all functions worked aside from being able to cancel a bake cycle. Failing UI board. ; ordrng 1 W10915815 (Console)"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4957PW0

Near Greenville, North Carolina 27834

Greg Glade

Job Details: 08/11/2025

Customer reports noise coming from washer. Upon arrival noticed drain pump running when b plugged in. Ran manual and automatic test mode, all parts functioningTested drain pump, tests within specs. Checked fault codesF1E1 main control fault. Failed control board.

We serviced a

MAYTAG DRYER

Model MED6500MBK0

Near New Bern, North Carolina 28560

Davon

Job Details: 08/11/2025

Customer reports that dryer isnt drying clothes well. Found unit heating well. Vent hose is kinked behind dryer. Corrected and confirmed proper air flow.

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrf767sdhz02

Near Greenville, North Carolina 27858

Greg Glade

Job Details: 08/11/2025

"Customer reports ice maker on bottom of freezer not working, ice and water works from door.Cannot force harvest on ice maker. Failed ice maker. Replaced ice maker. Ensured proper function after installation; used 1 W10886939 (Ice maker) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near New Bern, North Carolina 28560

Davon

Job Details: 08/11/2025

Customer reports F7E1 error. He installed actuator for F7E3 error and then F7E1 error came up. Unit hums when trying to spin or agitate. Found open capacitor. Replaced capacitor and confirmed proper operation. ; pckd up 1 W11395618 (CAPACITOR)

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5057LW0

Near Washington, North Carolina 27889

Davon

Job Details: 08/11/2025

Customer reports F7E1 error. They tried replacing shift actuator and it didnt work. Found open capacitor. ; ordrng 1 W11395618 (CAPACITOR)

We serviced a

FRIGIDAIRE REFRIGERATOR SID

Model LFSS2612TP2

Near Ayden, North Carolina 28513

Greg Glade

Job Details: 08/11/2025

"Customer reported leaking coming from back of fridgeNoticed after taking backsplash off, that when dispensing water, water would drip very slowly from water valves.Tried reseating tubes into valves and still would drip occasionally. Failing water valves.Customer also wants to replace fresh food gasket. ; ordrng 1 242252702 (Water valve) and 1 241786013 (Gasket)"

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