We serviced a
ELECTROLUX DISHWASHER
Model GDSH4715AF0A
Near Greenville, North Carolina 27858
Davon
Job Details:
07/28/2025
Control dead. Indicator light flashing 12 times. After unplugging control and plugging it back in it started working again. May reset with power cycle if this happens again.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2045VS8
Near Ayden, North Carolina 28513
Greg Glade
Job Details:
07/25/2025
"Customer reports fridge intermittently turning off and on. Possibly poor connection in outlet. Also tested cold control and power to fridge everything tests within spec. Potential issue with wiring out cold control, cannot rule one or other out due to functioning fridge. Customer is going to test a different outlet and reach back out if problem persists."
We serviced a
GE RANGE ELECTRIC
Model JBP80W0F2WW
Near Kinston, North Carolina 28504
Davon
Job Details:
07/25/2025
Customer reports broken bake element and left front burner doesnt turn off. Found failed infinite switch.; ordrd 1 WB44T10011 (BAKE ELEMENT) and 1 WB24T10027 (8 switch)
We serviced a
GE DRYER ELECTRIC
Model GTD48EASW0WB
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
07/25/2025
07/21: Customer reported dryer over overheating. Cannot recreate issues.Tested high limit, inlet and safety thermostats all within specifications. Dryer got up to 164 degrees F on a test. Heating element not grounded.Vents clear and good airflow. Told customer to let us know if the problem persists, as I cannot recreate issue. 07/23: 07/21: Customer reported dryer over overheating. Cannot recreate issues.Tested high limit, inlet and safety thermostats all within specifications. Dryer got up to 164 degrees F on a test. Heating element not grounded.Vents clear and good airflow. Told customer to let us know if the problem persists, as I cannot recreate issue. 07/23: Customer noticed timer not going down.Had customer run dryer about 45 minutes prior to my arrival. Timer has not moved, keeps sending voltage to heating element. Temperature was 171 F upon arrival. Failed timer. 07/25: Replaced dryer timer, ensured timer was functioning after installation."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Hookerton, North Carolina 28538
Greg Glade
Job Details:
07/25/2025
"Customer reports washer would start spinning. After inspection ran diagnostic cycle, it ran everything fine. Ran a normal cycle after and the drain pump stayed constantly on until unplugged. Even plugging back into power it would turn back on. leds on UI also turned off and wouldn't turn back on after this. Failed control board"
We serviced a
SAMSUNG WASHER
Model WA50M7450AW/A4
Near Greenville, North Carolina 27858
Greg Glade
Job Details:
07/25/2025
"Customer reports washer is not draining. Tried to drain tub. Error code for drain pump. Power going to drain pump but not activating, tested plugs and for ohms.Failed drain pump. ; ordrng 1 DC31-00187A (Drain pump)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFUS2613LP2
Near Greenville, North Carolina 27858
Greg Glade
Job Details:
07/25/2025
"07/23: Customer reports no ice and no water coming from dispensers. Checked water pressure from wall, good pressure. Water inlet is not sending water to dispensers, failed valves. Checked water line to ensure they were connected and no leaks. Also noticed black sediment coming from wall in the water, cleared up after 2-3 seconds of water running. 07/25: Replaced water inlet valve, ensured water pressure at door and ice water fill working as well. ; used 1 241734301 (REG, WATER INLET) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Ayden, North Carolina 28513
Greg Glade
Job Details:
07/25/2025
"Customer reports dish washer not running. Upon diagnostic cycle, dish washer fills and drains but does not have an motor turn on.Error code f3e2 Wash motor issueFailed wash motor; ordrng 1 W11613479 (Sump assembly)"
We serviced a
SPEED QUEEN DRYER
Model ADGE9RGS115TW01
Near Grifton, North Carolina 28530
Davon
Job Details:
07/25/2025
Installed new rollers and customer supplied door switch. Confirmed proper operation. ; used 1 RB170002 ( Roller kit) from stock
We serviced a
MIDEA WASHER
Model MLV45N3BWW
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
07/24/2025
Customer reports low water coming from valveFailed water valveReplaced water valveCouldn't test as it wasn't connected to water as it was in the garage. ; used 1 17438100007645 (Valve) from stock
We serviced a
KENMORE REFRIGERATOR BOT
Model 79579783901
Near Greenville, North Carolina 27858
Greg Glade
Job Details:
07/24/2025
"07/17: Customer reports no water from dispenser and no ice in ice maker. Customer replaced water filter and no fix to issue. Noticed broken water line coming from isolation valve. Low pressure at isolation valve.Restricted isolation valve07/24: Water valve wasn't ordered, did have to replace a 5/16 John guest; schdld next appmnt for 7/28 MON 10-1"
We serviced a
SAMSUNG REFRIGERATOR
Model RF268ABRS/XAA
Near Deep Run, North Carolina 28525
Davon
Job Details:
07/24/2025
Complaint of ice maker in freezer falling down. Found ice maker pieces apart. It appears that the pieces can just be put back together. Also noted water under crisper drawers. Needs new evaporator cover since there is no drain tube blockage it simply appears to be dripping down back of evaporator cover. ; used 1 DA82-01415A (WATER LEAKAGE KIT) from stock
We serviced a
WHIRLPOOL RANGE ELECTRIC
Model WFE515S0ES0
Near Greenville, North Carolina 27858
Greg Glade
Job Details:
07/24/2025
"Customer reports 1 burner not working. Tested the element, Failed element. Not heatingAfter testing the fuse blew for the outlet, Dryer and range on the same circuit. Outlet only giving 120V power, need 240 to power range. ; schdld next appmnt for 7/28 MON 12-3"
We serviced a
LG RANGE GAS
Model LSGL6337F
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
07/24/2025
"07/22: Customer reports oven won't heat. Checked both ignitors, broil works appropriately, Bake doesn't turn on/ ignite. Failed bake ignitor. 07/24: Replaced bake ignitor, Ensured proper function of oven after installing new part. ; used 1 MEE61841401 (Bake ignitor) from stock"
We serviced a
KENMORE REFRIGERATOR TOP
Model 25378882014
Near Grifton, North Carolina 28530
Greg Glade
Job Details:
07/24/2025
"07/18: Customer reported leaking coming from fridge. After inspection noticed water tube lining has puncture hole in it, needs replacing. Also noted that condenser fan motor has failed. Customer mentioned issue with ice maker, likely due to faulty water line. Cannot rule out failed ice maker until line is replaced. 07/24: Replaced water line, Concept fan motor is delayed. Ice maker doesn't harvest, Failed ice maker. ; used 1 TJ9SSIM5 (SS WATER LINE) from stock"
We serviced a
LG WASHER
Model WM2650HWA
Near Deep Run, North Carolina 28525
Davon
Job Details:
07/24/2025
Needs new user interface by description. No longer available.
We serviced a
KITCHENAID RANGE GAS
Model KSGG700ESS2
Near Kinston, North Carolina 28504
Davon
Job Details:
07/24/2025
"Complaint of oven not heating. F2E1 error for stuck keypad cleared. After unplugging unit and reconnecting plugs on DSI board, unit started to ignite bake and broil burners normally."
We serviced a
LG WASHER TOP LOAD
Model WT7300CW/01
Near Vanceboro, North Carolina 28586
Davon
Job Details:
07/24/2025
Confirmed that transmission and pulsator have failed. ; O-emld tckt
We serviced a
LG MICROWAVE
Model LMHM2237ST/01
Near Deep Run, North Carolina 28525
Davon
Job Details:
07/24/2025
Missing trim piece. Customer opted not to replace.
We serviced a
GE DRYER ELECTRIC
Model GTD48EASW0WB
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
07/23/2025
"07/21: Customer reported dryer over overheating. Cannot recreate issues.Tested high limit, inlet and safety thermostats all within specifications. Dryer got up to 164 degrees F on a test. Heating element not grounded.Vents clear and good airflow. Told customer to let us know if the problem persists, as I cannot recreate issue. 07/23: Customer noticed timer not going down.Had customer run dryer about 45 minutes prior to my arrival. Timer has not moved, keeps sending voltage to heating element. Temperature was 171 F upon arrival. Failed timer. ; pckd up 1 WE04X24550 (TIMER)"
We serviced a
KENMORE DISHWASHER
Model 665.12413N411
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
07/23/2025
Customer reports dish washer not going through cycles. Noticed it would rise but not drainFailed sump Replaced sumpEnsured proper functionality after installation. ; used 1 W10902307 (PUMP AND MOTOR) from stock
We serviced a
ZLINE RANGE
Model RAS-48
Near Ayden, North Carolina 28513
Davon
Job Details:
07/23/2025
Oven not heating on right side. Zline sent customer bake element. ; pckd up 1 RA-035C-KIT (Updated Bake Element(Warranty))
We serviced a
MAYTAG WASHER TOP LOAD
Model MAT20PRAWW0
Near Greenville, North Carolina 27858
Davon
Job Details:
07/23/2025
Machine #3. Not draining. Wire broke near drain pump connector. I was able to repair it temporarily but I recommend replacing the wiring harness. 1.25 hrs labor. Please let me know if you want me to order the harness or not. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Stokes, North Carolina 27884
Greg Glade
Job Details:
07/23/2025
Had to reconnect a disconnected wire at drain pump. Recommend replacing wire harness for drain pump.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFUS2613LP2
Near Greenville, North Carolina 27858
Greg Glade
Job Details:
07/23/2025
"Customer reports no ice and no water coming from dispensers. Checked water pressure from wall, good pressure. Water inlet is not sending water to dispensers, failed valves. Checked water line to ensure they were connected and no leaks. Also noticed black sediment coming from wall in the water, cleared up after 2-3 seconds of water running. ; ordrng 1 241734301 (REG, WATER INLET)"
We serviced a
WHIRLPOOL DRYER ELECTRIC
Model Wed8500dc4
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
07/23/2025
"07/22: Customer reported squeaking coming from dryer, Upon inspection noticed stuck rollers, as well as the idler pulley being sick as well. Belt is also failing. Recommend dryer service repair replacing pulley, belt and rollers. 07/23: Replaced pulley, wheels and belt.Ensured dryer was not making any squeaking noise after installation of new parts. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
LG WASHER TOP LOAD
Model WT7300CW/01
Near Vanceboro, North Carolina 28586
Greg Glade
Job Details:
07/23/2025
"Customer describes washer won't agitate. Difficulties putting washer in diagnostic mode. Noticed clanking noise coming from gear case. Took apart gear case, to inspect gears. Also removed Pulsator to inspect pulsating.Ran cycle without pulsating, still noise coming. Failed gear case, cannot rule out pulsating as well p."
We serviced a
SPEED QUEEN DRYER
Model ADGE9RGS115TW01
Near Grifton, North Carolina 28530
Davon
Job Details:
07/23/2025
Complaint of wrecking clothes. Found damaged roller.
We serviced a
SPEED QUEEN WASHER
Model SWNNC2HP115TW01
Near Pink Hill, North Carolina 28572
Davon
Job Details:
07/22/2025
Control acting erratically. Displays CYCLE when pressing start after vend price is satisfied. After consulting manual to ensure that main control couldnt be reprogrammed or reset and swapping a UI from other working machines concluded that main control board has failed. 1.5 hrs. ; O-emld tckt
We serviced a
MAXX COLD REFRIGERATOR
Model MXM2-48RBHC
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
07/22/2025
"Customer describes fan frozenUpon inspecting noticed fan wasn't moving. Large amounts of ice build up. It is an off brand commercial fridge. Steamed out fan motor, still doesn't move after trying to start manually. Failed fan motor."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Stokes, North Carolina 27884
Greg Glade
Job Details:
07/22/2025
"Customer reports not draining. Previous service call the other technician repaired a broken wire from the drain pump. The other wire that connected to drain wire was cut. Repaired wire with a button joint, Ensured washer drained street fixing wire."
We serviced a
WHIRLPOOL DRYER ELECTRIC
Model Wed8500dc4
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
07/22/2025
"Customer reported squeaking coming from dryer, Upon inspection noticed stuck rollers, as well as the idler pulley being sick as well. Belt is also failing. Recommend dryer service repair replacing pulley, belt and rollers. ; pckd up 1 4392067 (DRYER REPAIR KIT)"
We serviced a
LG RANGE GAS
Model LSGL6337F
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
07/22/2025
"Customer reports oven won't heat. Checked both ignitors, broil works appropriately, Bake doesn't turn on/ ignite. Failed bake ignitor."
We serviced a
DEXTER WASHER
Model WCN25AASS
Near Pink Hill, North Carolina 28572
Davon
Job Details:
07/22/2025
Complaint of not letting water in. Found far right valve receiving voltage and not letting water in. Failed valve. 0.75 hrs labor. ; O-emld tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RFG238AARS
Near Kinston, North Carolina 28504
Davon
Job Details:
07/21/2025
06/12: Freezer door not closing. Found ice buildup in freezer. Replaced drain tubes and defrosted freezer. 7/21: Customer called back due to frost in freezer. Found right refrigerator door screw hanging down and scraping on freezer drawer. Put screw back in. Replaced freezer door handle. Confirmed proper operation. ; ordrng 1 DA97-12712C (Door handle)
We serviced a
GE DRYER
Model GTDP490ED7WS
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
07/21/2025
"07/15: Customer reports dryer bulb blew. After inspection everything runs fine, outlet for bulb gets 120V.Did note dryer needs new bulb, timer and knobReplaced timer on dryer, bulb in the drum and knob for the timer. Ensured proper function of dryer after installing new parts. ; used 1 WE4M527 (Dryer timer), 1 WE01X20380 (Knob), and 1 WE05X20431 (Bulb) from stock"
We serviced a
GE DRYER ELECTRIC
Model GTD48EASW0WB
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
07/21/2025
"Customer reported dryer over overheating. Cannot recreate issues.Tested high limit, inlet and safety thermostats all within specifications. Dryer got up to 164 degrees F on a test. Heating element not grounded.Vents clear and"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WWD
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
07/21/2025
"07/18: Customer reports refrigerator not cooling. Customer started warranty company came out and looked at the fridge but the time is taking too long. Defrost timer is stuck, not getting voltage.Failed defrost timer. 07/21: replaced defrost timer, ensured compressor came on, and was cooling After installation. ; pckd up 1 5304526183 (Defrost timer)"
We serviced a
GE WASHER FRONT LOA
Model GFW850SPN5RS
Near Farmville, North Carolina 27828
Greg Glade
Job Details:
07/21/2025
"Customer reported an h2o code on the washerWater valve on cold side was turned off, turned it back in and ran cycle,.No issue were found. Pressure senor code when connected to smart HQ"
We serviced a
ELECTROLUX DRYER
Model BLFE7537AT1
Near Ayden, North Carolina 28513
Greg Glade
Job Details:
07/21/2025
Customer reported noise coming from dryerJust moved the items that were laying next to it that was causing the noise.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPSO
Near Farmville, North Carolina 27828
Greg Glade
Job Details:
07/18/2025
"Installed new part, ensured proper function of newly installed gasket."
We serviced a
GE WASHER FRONT LOA
Model GFW850SPN5RS
Near Farmville, North Carolina 27828
Greg Glade
Job Details:
07/18/2025
"H20 codePressure sensing hose on control board was off, reattached, ensured problem was fixed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WWD
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
07/18/2025
"Customer reports refrigerator not cooling. Customer started warranty company came out and looked at the fridge but the time is taking too long. Defrost timer is stuck, not getting voltage.Failed defrost timer."
We serviced a
GE DISHWASHER
Model GLDT690D00BB
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
07/18/2025
"Customer reports dish washer not turning on and display not working. Dish washer was unplugged from wall outlet. Plugged in dish washer and turns on correctly, and ui display is also working.Dish washer filled, washed, and drained correctly"
We serviced a
FRIGIDAIRE REFRIGERATOR SID
Model LFSS2312TP4
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
07/18/2025
"Customer reports noise coming from freezer fan.Upon inspection and removing back plate of freezer, noticed ice buildup on freezer fan, Removed ice. Ensured no more noise coming from fan."
We serviced a
LG REFRIGERATOR
Model LFXS26973S/10
Near Chocowinity, North Carolina 27817
Greg Glade
Job Details:
07/18/2025
Replaced ice maker fanEnsured proper function of fan after installation. ; used 1 ABA74248410 (Ice fan motor) from stock
We serviced a
KENMORE DRYER ELECTRIC
Model 796.81272210
Near Washington, North Carolina 27889
Greg Glade
Job Details:
07/18/2025
"Customer reports dryer making a sound when running.Found a flat dryer roller. Replaced dryer roller,Ensured proper function of dryer after reinstalling new part. Also noted leak coming from water inlet hoses for washer.Replaced both hoses.; used 2 FJWAS-360-PP (SS WASHER INLET HOSE), and 2 DC97-16782A ( Roller) from stock"
We serviced a
KENMORE REFRIGERATOR TOP
Model 25378882014
Near Grifton, North Carolina 28530
Greg Glade
Job Details:
07/18/2025
"Customer reported leaking coming from fridge. After inspection noticed water tube lining has puncture hole in it, needs replacing. Also noted that condenser fan motor has failed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
07/17/2025
"Customer reports water dispenser not working after trying to flush it. Checked voltage from water valve circuit, getting 120vAlso checked voltage at water valve, 120v.Failed water valve."
We serviced a
FRIGIDAIRE REFRIGERATOR SID
Model LFSS2312TP4
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
07/17/2025
"Customer reports water leaking from ice maker. Upon inspection noticed water overflowing from the ice maker fill tube. Replaced ice maker fill tubeNo leaks visible, works properly after installation of new part, ; pckd up 1 5304455922 (Ice maker fill tube assembly)"
We serviced a
KENMORE REFRIGERATOR BOT
Model 79579783901
Near Greenville, North Carolina 27858
Greg Glade
Job Details:
07/17/2025
Customer reports no water from dispenser and no ice in ice maker. Customer replaced water filter and no fix to issue. Noticed broken water line coming from isolation valve. Low pressure at isolation valve.Restricted isolation valve
We serviced a
FRIGIDAIRE MICROWAVE
Model RVM1325WW003
Near Greenville, North Carolina 27858
Greg Glade
Job Details:
07/17/2025
"Customer reports microwave not working. Upon inspection microwave had no power. Unplugged microwave from wall. Took apart to check connectionsAfter putting back together microwave turned back on. Just needed a power cycle, No failing parts at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
07/17/2025
"Customer reports water dispenser not working after trying to flush it. Checked voltage from water valve circuit, getting 240vAlso checked voltage at water valve, 240v.Failed water valve."
We serviced a
GE WASHER FRONT LOA
Model GFW550SPR5RS
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
07/17/2025
"Customer reported spin cycle stopped. Checked error codes, Uneven load.Note , told customer to put washer in personality id 2."
We serviced a
MAYTAG DRYER ELECTRIC
Model MED7230HW2
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
07/17/2025
Customer reports felt lining came off.After inspecting appliance nothing indicates why the felt lining was cut. Replaced felt lining. Ensured proper function of dryer after installing new part. Noted to customer to not use dryer for 24 hours to let adhesive cure. ; pckd up 1 280114 (Felt seal)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AB0
Near Stokes, North Carolina 27884
Greg Glade
Job Details:
07/16/2025
"Customer reports leaking from fridge. Due to ice fill overflow. Installed fill cap jacket. Ensured proper use of ice maker after running a fill test,. Also defrosted all ice in freezer; pckd up 1 5303918893 (Ice fill cup jacket)"
We serviced a
GE REFRIGERATOR
Model GTH18EBTZRWW
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
07/16/2025
"Customer reports not cooling in fresh food compartment of fridge. Checked defrost circuit, at first it was open. Noticed large amounts of ice buildup in freezer. Noticed air flow from freezer to fresh food was blocked and fan iced over. Defrosted all the ice, ensured fan worked and no restricted air ways."
We serviced a
WHIRLPOOL DRYER ELECTRIC
Model WED4815EW1
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
07/16/2025
"Customer reports dryer not heating. Checked if dryer was getting heat, it wasn't.Checked if the dryer had 240v of power. Checked the heating element, it was an open circuit. Also checked cycling thermostat and hi-temp thermostat. Both were in spec. Failed heating element.Replaced heating elementEnsured dryer heated up accordingly after installation of new part. ; pckd up 1 279838 (Heating element)"
We serviced a
GE WASHER FRONT LOA
Model GFW550SPR5RS
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
07/16/2025
"Replaced inverter board. Did not solve the issue. Narrowed the heart beat error code to UI boarChecked voltage from main control board to UI board, it's in spec. Failed UI board. ; ordrng 1 WH01X29528 (DOOR LOCK), used 1 WH22X38697 (MAIN CONTROL BOARD) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPSO
Near Farmville, North Carolina 27828
Greg Glade
Job Details:
07/16/2025
Part didn't come - follow up will be needed; O-emld tckt
We serviced a
GE WASHER FRONT LOA
Model GFW850SPN5RS
Near Farmville, North Carolina 27828
Greg Glade
Job Details:
07/16/2025
"07/14: Customer reports washer has power but doesn't go through cycles.Upon inspection noticed clicking coming from control board, Checked continuity at inverter board and voltage, 120V isn't going to the board. Tested motor windings confirm he equal resistance. Most likely failed control board, cannot rule out a failed inverter board. 07/16: Replaced control board , also had to update personality ID for ui board to be compatable with control board. Ensured proper function of washer after installation of new part. Inverter board installation wasn't needed. ; pckd up 1 WH22X37840 (Main control board)"
We serviced a
YEEGO WINE COOLER
Model YET-BS15
Near Kinston, North Carolina 28504
Greg Glade
Job Details:
07/16/2025
"Customer reports wine cooler isn't cooling. Noticed wine cooler error code referencing temperature differentiation. Also noted condenser coil completely frozen over. Defrosted coil, Ensured fridge operates correctly. Noted to customer if problem persists, reach out as there is most likely an issue with the automatic defrost function."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28M9580SG/AA
Near La Grange, North Carolina 28551
Greg Glade
Job Details:
07/15/2025
"Customer reports not cooling for their refrigerator.Checked pressure on low side, found it to be almost a complete vacuum. Also checked with uv light for any leaks, found leak on fresh food evaporator. Charged to 2psigFailed evaporator.; O-emld tckt"
We serviced a
KENMORE REFRIGERATOR
Model 253.52334201
Near Grifton, North Carolina 28530
Greg Glade
Job Details:
07/15/2025
Customer reports freezer not cooling. Join arrival noticed large amounts of ice on bottom of freezer and on the Evap cover. Sealed system failure and frozen defrost drain. Not economical to repair.
We serviced a
GE REFRIGERATOR
Model CTX18CIBQRWW
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
07/15/2025
Customer reports not cooling well on bottom. Temperature of fresh food at 41 and freezer at -1Fan in fresh food is not blowing as much air as it should. ; O-emld tckt
We serviced a
GE DRYER
Model GTDP490ED7WS
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
07/15/2025
"Customer reports dryer bulb blew. After inspection everything runs fine, Did note dryer needs new bulb, timer and knob.Follow up for Monday to install new parts."
We serviced a
GE WASHER FRONT LOA
Model GFW850SPN2RS
Near Greenville, North Carolina 27858
Greg Glade
Job Details:
07/15/2025
"Customer reports washer not functioning after thunderstorm. Ran diagnostic mode on smart hq, at first didn't connect through ethernet port. Once disconnected ui board, smart hq was able to connect, with ui disconnected was able to control valve and drain pump but would turn off intermittently not completing the service mode cycles. Volts from ground to tx were constant at 10v, the power was stable at 13vLive insects in the appliance.Noticed constant clicking off and on from control board. Failed control board"
We serviced a
ROPER WASHER
Model RTW4440XQ0
Near Grifton, North Carolina 28530
Greg Glade
Job Details:
07/15/2025
"Customer reports water is not coming into the washer. Inspection shows water is at the wall, but the valve at the washer is not working. The water valve is getting 120vFailed water valve. Fixed water valve with new part, ensured proper function of washer after installation of new part. ; pckd up 1 Wpw10144820 (Water valve)"
We serviced a
GE REFRIGERATOR
Model GSE25HGHEHWW
Near Kinston, North Carolina 28501
Greg Glade
Job Details:
07/14/2025
"Customer reports freezer and fresh food compartments are not maintaining temperature. Tested continuity and voltage of the defrost heater, also checked thermistor resistance to ensure it was in specifications of appliance. Checked the defrost circuit to ensure it was complete with no breaks. The defrosted heater is not getting the correct input from control board,. Failed control board."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPSO
Near Farmville, North Carolina 27828
Greg Glade
Job Details:
07/14/2025
"Customer reported dish washer stopping running randomly. Upon inspection error codes f8e4 and f9e2 were saved. Code relates to a float sensor error, and tub light. Water damage is visible in the underside of the dish washer and trace found in the float sensor area. Failed lower seal gasket."
We serviced a
GE WASHER FRONT LOA
Model GFW850SPN5RS
Near Farmville, North Carolina 27828
Greg Glade
Job Details:
07/14/2025
"Customer reports washer has power but doesn't go through cycles.Upon inspection noticed clicking coming from control board, Checked continuity at inverter board and voltage, 120V isn't going to the board. Tested motor windings confirm he equal resistance. Most likely failed control board, cannot rule out a failed inverter board."
We serviced a
GE WASHER TOP LOAD
Model GTWN4250D2WS
Near Grimesland, North Carolina 27837
Greg Glade
Job Details:
07/14/2025
"Customer reports washer won't drain Tested amps which were in spec for the drain pump. Also ran test cycles on the drain pump. Drain pump is failing, takes longer than it should to start."
We serviced a
KENMORE DOWNDRAFT
Model 233.59966402
Near Greenville, North Carolina 27858
Greg Glade
Job Details:
07/14/2025
"Customer reports down draft for stove top isn't working. Upon inspection, noticed missing/ broken piece for the motor used to lift the down draftAlso noticed obstruction in the tracks of the downdraft preventing proper operation or appliance. Cleaned up grease on various appliance parts, re-installed the crank Shaft for the motor, applied silicon to ensure proper functionality. Ensured that down draft was working appropriately after reinstalled crank shaft."
We serviced a
WHIRLPOOL REFRIGERATOR BOT
Model GZ25FSRXYY2
Near Kinston, North Carolina 28504
Greg Glade
Job Details:
07/11/2025
"Customer reports ice freezing around freezer door. Upon inspection noticed p trap clogged resulting in water build up in the freezer. Cleaned out p trap, defrosted freezer and excess ice buildup. Ensured the water drain for evaporator was cleared. Ensured proper function of water drain before leaving."
We serviced a
WHIRLPOOL REFRIGERATOR BOT
Model WRF535SWHZ04
Near Kinston, North Carolina 28501
Greg Glade
Job Details:
07/11/2025
"07/10: Customer reports fridge not cooling but freezer working. Upon inspection noticed evaporator fan not running, fan did start once manually rotate fans.noticed mold in ice maker is damaged as well a burned hole from arcing in the front of it. Evaporator Fan has failed, and Ice maker failed. 07/11: Replaced ice maker and evaporator fan motor, ensured proper function after new installation. ; pckd up 1 WPW10128551 (Evaporator motor) and 1 W10793298 (Ice maker)"
We serviced a
FRIGIDAIRE REFRIGERATOR BOT
Model FGHB2866PFGA
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
07/11/2025
"Customer reports leaking coming from freezer. After inspection, notice ice buildup on bottom of freezer, clogged ptrap. Defrosted excess ice buildup and cleared p trap, move fridge to ensure corrugated press tap did not disconnect from Evap drain. Ensured ptrap was clear of obstructions."
We serviced a
GE REFRIGERATOR BOT
Model GFE26JEMWFDS
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
07/11/2025
"Customer reports refrigerator beeping non stop in middle of night. Customer turned alarm off from door UI and still continued to beep. After inspection noticed condensation inside fridge. Noticed the mullion not seating properly. Did not find the direct cause to the beeping, did recommend to customer to replace million."
We serviced a
KITCHENAID WALL OVEN
Model KEMS307GBS0
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
07/11/2025
"06/30: Customer reports oven starting and ending occasionally when trying to preheat. Noticed door not closing properly, also checked current in both bake and broil elements, no signs of failing element. Suspect that issue revolving around oven disfunction is related to door not properly being closed. F8e0 error code is showing regarding the door latch issues.07/11: u; pckd up 2 WP4455525 (Hinge)s"
We serviced a
GE DISHWASHER
Model GDF520PMJ5ES
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
07/11/2025
"07/09: Customer reports that dishwasher is not working, and there is no power to it at all. Checked breaker box to make sure the switch wasn't flipped, also checked outlet to ensure power coming from wall was correct. Refrenced service manual for light on the control board, Solid light references issue with software / control board. Faulty UI board07/11: Replaced UI board, we did washer functions properly after Installing new part. ; used 1 WD21X31899 (UI board) from stock"
We serviced a
LG WASHER TOP LOAD
Model WT7500CW
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
07/11/2025
"Customer reports washer does not have power/ turn on. After inspection, we tested the outlet to ensure power is available. Inspected the console cover, After testing the power button manually the washer did power on. There is no conductivity between the power button and the control board. Recommend replacing the console cover."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX655W1
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
07/10/2025
"Replaced inlet hoses added to dryer ticket. Customer reported particles in washer, recommend doing a few cleaning cycles to fix."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9750WW01
Near Greenville, North Carolina 27858
Greg Glade
Job Details:
07/10/2025
"Customer reports water continued to fill into washer after removing power to the appliance, water stopped after turning off cold valve at the wall. Water flooded house. Water inlet valve failed, Replaced water inlet valve, Ran water fill cycles and drain cycle to ensure proper function. ; pckd up 1 WPW10247306 (VALVE)"
We serviced a
WHIRLPOOL REFRIGERATOR BOT
Model WRF535SWHZ04
Near Kinston, North Carolina 28501
Greg Glade
Job Details:
07/10/2025
"Customer reports fridge not cooling but freezer working. Upon inspection noticed evaporator fan not running, fan did start once manually rotate fans.noticed mold in ice maker is damaged as well a burned hole from arcing in the front of it. Evaporator Fan has failed, and Ice maker failed. ; pckd up 1 WPW10128551 (Evaporator motor) and 1 W10793298 (Ice maker)"
We serviced a
ROPER WASHER TOP LOAD
Model TW4516FW2
Near La Grange, North Carolina 28551
Greg Glade
Job Details:
07/10/2025
"Customer reports leaking commit from washerAfter inspection of appliance, noticed the drain hose was unplugged. Reconnected drain hose and ran diagnostic cucumber to ensure proper function of drain hose and ensure no other leaks."
We serviced a
ZLINE DISHWASHER
Model DWMT-24
Near La Grange, North Carolina 28551
Greg Glade
Job Details:
07/10/2025
Customer reports lights not on when using the user interface. User interface has failed. Replace user interface
We serviced a
GE REFRIGERATOR
Model GYE22HSKLSS
Near Snow Hill, North Carolina 28580
Greg Glade
Job Details:
07/10/2025
"07/07: Customer complaint of fresh food fridge not cooling,.Found failed deli fan and fresh food fan through SMARTHQ 07/10: Replaced evaporator fan cover and fresh food switch, ensured everything runs properly. You; used 1 WR17X28923 (FF Evap cover), and 1 WR23X29161 (Fresh food switch) from stock"
We serviced a
SAMSUNG REFRIGERATOR SID
Model RF266AERS
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
07/09/2025
"Customer reports fresh food and freezer compartments not cooling. Tempted at 70 and 53 respectively. No diagnostic codes on the display in the front. Checked compressor, found not running. Ensured inverter board is getting correct voltage and MCB is outputting the right voltage to the inverter board. Error code flashing on inverter board but not relating to issue. Failed inverter board, part is no longer available. Recommend new fridge."
We serviced a
JENN-AIR WALL OVEN ELECTR
Model JJW2430DS01
Near Greenville, North Carolina 27858
Greg Glade
Job Details:
07/09/2025
"Customer reports error code f2E1 relating to stick keys on UI. Checked to see if boards were replaceable but not available as it's all one assembly. Intermittently failing UI, recommend replacing control assembly to resolve issue."
We serviced a
WHIRLPOOL REFRIGERATOR BOT
Model WRF757SDEH01
Near Ayden, North Carolina 28513
Greg Glade
Job Details:
07/09/2025
"Customer reports that ice maker not working. Ran diagnostics cycle on ice maker, found a failed motor. Error code E2 - ice maker couldn't return to home positionReplaced ice maker. Ensured water fill and motor worked on ice maker."
We serviced a
BOSCH DISHWASHER
Model SHP65CM5N/24
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
07/09/2025
"Customer reports dish washer stops mid cycle and doesn't drain. Difficulty getting dish washer into diagnostic mode and connecting washer to app.Ran multiple diagnostic cycles and normal cycles, washer did not stop unusually, and the washer did drain properly. Did cycle power and reset washerNo error codes apparent. Noted to customer to watch the app in case of stored future error codes."
We serviced a
GE DISHWASHER
Model GDF520PMJ5ES
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
07/09/2025
"Customer reports that dish washer is not working, and there is no power to it at all. Checked breaker box to make sure the switch wasn't flipped, also checked outlet to ensure power coming from wall was correct. Refrenced service manual for light on the control board, Solid light references issue with software / control board. Faulty UI board"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4816FW2
Near Dover, North Carolina 28526
Greg Glade
Job Details:
07/08/2025
"07/03: Customer reports spin cycle starts but then stops. Ran diagnostic mode and error codes f7e1 and f0e7 were saved. Codes relate to basket speed,. Noted that spin cycle didn't start on first diagnostic cycle, but ran on the 2nd,Also that feedback voltage did not change when washer was spinning. Failed shift actuator.07/08: Replaced shift actuator Washer runs spin cycle. ; pckd up 1 W10913953 (Shift actuator)"
We serviced a
ROPER DRYER
Model RED4516FW0
Near La Grange, North Carolina 28551
Greg Glade
Job Details:
07/08/2025
"Customer reports dryer timer broken, and dryer not heating. Checked continuity on heating element, cycling sensor, and high temp sensor. Everything is within specs,.Noticed buildup of lint in dryer hose, recommend getting vents checked/ cleaned to prevent further buildup and ensure heating is appropriate.; used 1 W10857612 ( Timer) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623ASD
Near Pinetops, North Carolina 27864
Greg Glade
Job Details:
07/08/2025
Customer concerned about ice maker not making enough ice. Freezer temp at -2.Ice maker working appropriately to specifications on manual. Noted that it takes 3 days to fill bucket film of ice.
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA40J3000AW/A2
Near Greenville, North Carolina 27858
Greg Glade
Job Details:
07/08/2025
"Customer concern about washer not draining. Ran diagnostic check on washer, no error codes on washer. Filled washer with a few inches of water and ran a drain and spin cycle. Washer does drain properly."
We serviced a
FRIDGIDAIRE RANGE
Model n/a
Near Ayden, North Carolina 28513
Greg Glade
Job Details:
07/08/2025
"Customer complaint of broil not working on the range. Checked ohms on bake and broil ignitor, both ran low amps. Replaced both broil and bake ignitors. Ensured proper function of both bake and broil functions on range. ; pckd up 2 5303935066 (IGNITER,OVEN)s"
We serviced a
LG REFRIGERATOR
Model LFXS26973S/10
Near Chocowinity, North Carolina 27817
Greg Glade
Job Details:
07/07/2025
"Customer reports ice maker in door not working, also code IF E is showing on fridge door.Code relates to ice maker fan error. Minimal ice buildup. Checked ice maker fan, it does not spin freely. Failed ice motor fan. Code did reset after unplugging fan and plugging back in, code likely to repopulate.; used 1 ABA74248410 (Ice fan motor) from stock"
We serviced a
CROSLEY DRYER ELECTRIC
Model VED6505GWD
Near Washington, North Carolina 27889
Greg Glade
Job Details:
07/07/2025
"Customer reports dryer is not drying.Checked the dryer, it is heating. Noticed the vent was backed up and lint buildup in dryer. Cleaned out lint, and straightened the dryer vent. Ensured dryer functions appropriately."
We serviced a
LG REFRIGERATOR
Model Ldcs24223s/01
Near Washington, North Carolina 27889
Greg Glade
Job Details:
07/07/2025
07/02: Customer reports ice maker not working. Temp of fresh food section was 46 degrees and freezer section 5 degrees. Noticed on ice maker the arm was broken as well as that there was ice in the ice maker but not dispensing.The ice maker fill tube was not frozen.07/07: Replaced ice maker. Made sure ice maker was on and working. ; pckd up 1 AEQ72909603 (ICEMAKER)
We serviced a
SAMSUNG DRYER ELECTRIC
Model DVE50M7450W
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
07/07/2025
Customer describes that the dryer was not heating/ drying clothes.Checked to ensure dryer had voltage. Also checked if the heating element was open.Failed heating element. Replaced heating element and ensured dryer functions properly. ; pckd up 1 DC47-00019A (ELEMENT)