We serviced a
GE WASHER FRONT LOA
Model GFW850SPN1DG
Near Greenville, North Carolina 27858
Davon
Job Details:
01/06/2025
Complaint of loud noise when filling with water. Sometimes fabric softener doesnt empty. Found unit not putting water in fabric softener compartment when selecting this valve in test mode. Failed water valve.
We serviced a
FRIGIDAIRE REFRIGERATOR SI
Model FRS3HR35KS0
Near Greenville, North Carolina 27858
Davon
Job Details:
01/06/2025
"Loud noise intermittently from back. Not making the noise now. Fans, compressor, and damper all working appropriately."
We serviced a
GE REFRIGERATOR SI
Model GSS25GSHJCSS
Near Winterville, North Carolina 28590
Davon
Job Details:
01/06/2025
Not dispensing water or making ice. Found failed filter manifold. Replaced and confirmed proper operation. Used air sled due to island in the way. ; pckd up 1 WR02X45206 (MWF MANIFOLD)
We serviced a
GE WALL OVEN ELECTR
Model JT3500SF3SS
Near Winterville, North Carolina 28590
Davon
Job Details:
01/06/2025
F20 error code. Failed oven control. Ordered control and confirmed proper operation.
We serviced a
ADMIRAL WASHER TOP LOAD
Model ATW4675YQ1
Near Ayden, North Carolina 28513
Davon
Job Details:
01/06/2025
Noisy on spin. Found weak suspension rods. Error codes F0E2. Failed suspension rods.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model Wtw4816fw3
Near La Grange, North Carolina 28551
Davon
Job Details:
01/06/2025
"Claim # SR251893 Auth IN291611. Wont run through cycles. Drain pump comes on intermittently. Error code F1E1, F3E1, F2E1, F8E1. Failed control board. ; ordrng 1 W11603810 (CONTROL)"
We serviced a
GE RANGE ELECTRIC
Model JBS160DM4BB
Near La Grange, North Carolina 28551
Davon
Job Details:
01/06/2025
Oven stays on even when thermostat is turned to off. Failed thermostat. Unit also needs to be leveled. ; ordrng 1 WB24X21192 (THERMOSTAT ELECTRIC)
We serviced a
WHIRLPOOL RANGE GAS
Model WEG745H0FS0
Near Farmville, North Carolina 27828
Davon
Job Details:
01/03/2025
Oven not working. Found failed oven control. Burnt spot on control board. Ordered control board.
We serviced a
ELECTROLUX WASHER FRONT LO
Model EFLS527UIW0
Near Greenville, North Carolina 27858
Davon
Job Details:
01/03/2025
Washer fills with water and turns off when not in use. Found cold water valve sticking. Failed water valve. Leak under washer. Found drain pipe backing up when drain pump is running. Customer to call plumber. Noted broken front panel and missing screws on top of front panel. Used screws from truck to hold front panel in place. Also noted front of detergent draw has clips broken but customer didnt want this replaced.
We serviced a
GE REFRIGERATOR TO
Model GTS22SBMARBS
Near Greenville, North Carolina 27858
Davon
Job Details:
01/03/2025
"Not cooling. Found when turning on adjustment controls that unit started. It then turned off. Failed encoder board which is no longer available. FF sensor 6.92, Freezer 20 kohms, evap 25.3. Freezer temp was 18 degrees which is about 25 degrees different than what resistance correlates with. ; pckd up 1 WR55X10025 (SENSOR,TEMP FF)"
We serviced a
GE WASHER
Model GFW850SPN5RS
Near Greenville, North Carolina 27858
Davon
Job Details:
01/03/2025
Washer acting erratically. Installed new door lock. Electrical buzzing sound followed by a pop and acrid odor. Found 120 vac to door lock even with washer turned off. Failed control board. ; O-emld tckt
We serviced a
INSIGNIA WASHER
Model NS-TWM41WHBA
Near Winterville, North Carolina 28590
Davon
Job Details:
01/03/2025
Leaking from right side when rinse cycle starts. Found fabric softener cup overflowing. Tried to clean cup and disconnect water valve since customer didnt use softener. The only way to keep this from happening was to turn water valve down to slow flow of water.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHEXTD00
Near Grifton, North Carolina 28530
Davon
Job Details:
01/02/2025
Not cooling. Compressor and fans running. Evaporator coil not frosted over. Sealed system failure. Not economical to repair.
We serviced a
WHIRLPOOL DRYER
Model WED8740DW1
Near Grifton, North Carolina 28530
Davon
Job Details:
01/02/2025
"Rattling noise when running. Found lint built up on blower wheel. Also noted sticking idler pulley. Cleaned lint out of dryer. Cleaned blower wheel. Replaced idler pulley and confirmed proper operation. Cleaned vent flaps outside. Cleaned vent behind dryer and reattached. ; pckd up 1 279640 (PULLEY,IDLER)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Ayden, North Carolina 28513
Davon
Job Details:
01/02/2025
Complaint of not heating. Found plug not making good contact. Dryer is getting 120 volts on leg and not the other. This allows motor to run but not heating element. 30 day warranty on service call.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC565FW0
Near Ayden, North Carolina 28513
Davon
Job Details:
01/02/2025
Grinding noise. Tub not spinning. Found transmission pulley dropped down far enough to not engage splutch. This shaft shouldnt have play up and down. Failed transmission.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Washington, North Carolina 27889
Davon
Job Details:
01/02/2025
Making noise when dispensing water. Checked filter placement and it stopped. Try new filter if this reoccurs. 30 day warranty on service call.
We serviced a
SAMSUNG DISHWASHER
Model DW80CG4051SR
Near Grifton, North Carolina 28530
Davon
Job Details:
01/02/2025
New dishwasher not running cycles. Flashes after it is started. Found water turned off to dishwasher. Turned water on and started cycle. Dishwasher appears to now be working normally. Noted door isnt lining up with tub well. Removed dishwasher and put it back in to adjusted it so tub is lining up with door. Noted slight leak on p trap under sink that isnt related to dishwasher. Homeowner also aware of this.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Kinston, North Carolina 28504
Davon
Job Details:
12/31/2024
Not cooling well in the freezer. Found evaporator frosted only in right corner. Sealed system failure. Unit has a 5 year sealed system warranty. Customer to contact Whirlpool.
We serviced a
GE DISHWASHER
Model GDF511PGR3BB
Near Greenville, North Carolina 27858
Davon
Job Details:
12/31/2024
Not starting. Found failed control board. Evidence of cockroaches in control board.
We serviced a
GE DISHWASHER
Model GDT535PYV6FS
Near ,
Davon
Job Details:
12/31/2024
Complaint of not starting. Found switch by sink that powers dishwasher turned off. Turned it on and confirmed proper operation. No faults found on smarthq app.
We serviced a
SAMSUNG DRYER ELECTRIC
Model DV42H5200EW/A3
Near Greenville, North Carolina 27834
Davon
Job Details:
12/31/2024
Not heating. Found broken heating element. Replaced and confirmed proper operation. ; pckd up 1 DC47-00019A (ELEMENT)
We serviced a
MIDEA DISHWASHER
Model MDT24H3AST
Near Greenville, North Carolina 27834
Davon
Job Details:
12/31/2024
Complaint of stopping during cycle and door latch broken after it stopped. Closed door switch manually. First light from left flashes when trying to run a cycle. In test mode it filled with water and then lights went out. Left light is a water distribution valve failure. This is apparently the diverter valve. Diverter motor and switch is working. Failed control board and door latch. Control board is back ordered.
We serviced a
WHIRLPOOL REFRIGERATOR SI
Model WRX735SDHZ01
Near Farmville, North Carolina 27828
Davon
Job Details:
12/31/2024
Leaking into ice maker. Cube tray intact. Overfilling and leaking around ice maker rake shaft. Adjusted fill level so it is filling below shaft.
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SR/AA
Near Pink Hill, North Carolina 28572
Davon
Job Details:
12/30/2024
12/19: Not making ice. Ice maker full of water that customer put in. Sensor 2.9 volts at 18 degrees. 12/30: Unit now making ice but not dispensing it. Found ice door frozen. Defrosted ice door/chute and confirmed proper operation. Offered refund on ice maker but customer wants to keep it on hand. Did not install new ice maker. ; pckd up 1 DA97-19010A (Ice maker) and 1 DA97-17376B (Filter)
We serviced a
WHIRLPOOL WALL OVEN
Model WOS31ES7JS01
Near Greenville, North Carolina 27858
Davon
Job Details:
12/30/2024
"Oven quit working after using it at 500 degrees on Christmas Day. It was used frequently all day long prior. Found open thermal fuse. Bypassed thermal fuse. Fan working, elements cycling appropriatlely. Heats to 180 and temp stops rising. RTD measures 1310 at 190 degrees. Replaced thermal fuse and confirmed proper operation. ; pckd up 1 WPW10545255 (FUSE-THRML)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Greenville, North Carolina 27834
Davon
Job Details:
12/30/2024
"Claim SR253502. Made howling noise and then quit working. Error code F2E1, F0E2, F7E7. Failed hub is the immediate problem. Also noted significant rust under machine which is from a leaking transmission seal. Machine is slow to drain. Likely failing drain pump. Start button sticks. Not causing an issue at this time, but may fail in the future. I recommend replacing the washer due to multiple issues and cost of repair. Customer paid diagnosis and tax. Let me know if attached quote is approved."
We serviced a
WHIRLPOOL RANGE
Model RF364PXPQ0
Near Greenville, North Carolina 27834
Davon
Job Details:
12/30/2024
Left knob loose. Screws missing. Replaced screws with truck stock after cutting them. Confirmed proper operation.
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA50M7450AW-A4
Near Grifton, North Carolina 28530
Davon
Job Details:
12/30/2024
Installed new water valve. Confirmed proper operation in test mode.
We serviced a
FRIGIDAIRE RANGE GAS
Model LFGF3054TFJ
Near Grifton, North Carolina 28530
Davon
Job Details:
12/30/2024
Left rear burner not lighting. Found plugged orifice. Cleaned orifice and confirmed proper operation.Right front burner doesnt relight after being used. Cleaned pilot hole and it lit quickly after this. Cleaned all other idiocies and pilot holes for cooktop. Complaint of oven not heating correctly. It burns things on the bottom before they get done on the top. Igniter drawing 3.3 amps. Burner tube lighting correctly. RTD 1177@130 degrees. Control cycles appropriately when set to 170 degrees.
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SR/AA
Near Pink Hill, North Carolina 28572
Davon
Job Details:
12/19/2024
Not making ice. Ice maker full of water that customer put in. Sensor 2.9 volts at 18 degrees.
We serviced a
WHIRLPOOL REFRIGERATOR SI
Model WRF767SDHZ01
Near Deep Run, North Carolina 28525
Davon
Job Details:
12/19/2024
"12/17: Not dispensing ice. Found failed pad. 12/19: Installed new dispenser pad. Confirmed proper operation. ; pckd up 1 W10853387 (Dispenser pad, grey)"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB865GW0
Near Winterville, North Carolina 28590
Davon
Job Details:
12/19/2024
"Control panel acting erratically. Cleaned corrosion off of contacts on UI. Covered with silicone grease. Confirmed proper operation. F3E2, F6E3, F0E4."
We serviced a
GE WASHER
Model GFW850SPN5RS
Near Greenville, North Carolina 27858
Davon
Job Details:
12/19/2024
Clothes locked in washer. Unlocked. Diagnosed failed door lock.
We serviced a
SAMSUNG DRYER ELECTRIC
Model DV448AEW/XAA
Near Greenville, North Carolina 27858
Davon
Job Details:
12/19/2024
Not heating. Found open heating element. Replaced and confirmed proper operation. ; pckd up 1 DC47-00019A (ELEMENT)
We serviced a
MAYTAG WASHER TOP LOAD
Model MVW4505MW0
Near Greenville, North Carolina 27834
Davon
Job Details:
12/19/2024
When starting cycle it goes to Done after being on Sense. F5E4 error code stored for lid not opened between cycles. Unable to see any other error codes. When starting cycle it agitates a couple of times instead of spinning for sensing. Unplugged washer for 30 seconds and it worked normally.
We serviced a
MAYTAG WASHER FRONT LO
Model MHW6630HW3
Near La Grange, North Carolina 28551
Davon
Job Details:
12/19/2024
"Lo Flo error code. F8E1, F5E2, stored. Found failed hot water valve."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF8
Near Kinston, North Carolina 28501
Davon
Job Details:
12/18/2024
12/16: Not making ice in upper ice maker. Found frozen fill tube. Will replace fill tube and water valve. 12/18: Installed new water valve and fill tube. Confirmed proper operation. ; pckd up 1 241920104 (Fill tube) and 1 242253002 (Water valve)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PFLA
Near Kinston, North Carolina 28501
Davon
Job Details:
12/18/2024
Not making ice. Found upper fill tube frozen. Water valve likely dripping. Will replace fill tube as well. Lower ice maker not making ice. Cycles appropriately in test mode. Failed ice maker in freezer.
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA50M7450AW-A4
Near Grifton, North Carolina 28530
Davon
Job Details:
12/18/2024
Starts and then beeps. Found open cold water valve. Not letting cold water valve in. Also noted leaking inlet hose on cold side. I recommend replacing these. I can do these for $20/piece.
We serviced a
SAMSUNG WASHER FRONT LO
Model WF45K6200AW/A2
Near Greenville, North Carolina 27834
Davon
Job Details:
12/18/2024
Smoking on heavy load. Found some wear on door boot. Inner spin basket out of center due to broken spider arm.
We serviced a
MAYTAG WASHER TOP LOAD
Model MAT20PRAWW0
Near Greenville, North Carolina 27858
Davon
Job Details:
12/18/2024
Not draining again. E21 error. Recently repaired wiring with butt joint. Found wire broken by butt joint. Removed wires from plug and redid wiring in plug.
We serviced a
FRIGIDAIRE RANGE ELECTRIC
Model GLEFZ379FCC
Near Greenville, North Carolina 27858
Davon
Job Details:
12/18/2024
Smelled burnt smell behind oven when using bake. Found melted connection at terminal block. Replaced terminal block and cleaned off wires. Confirmed proper operation. ; pckd up 1 5304409888 (TERMINAL BLOCK KIT)
We serviced a
WHIRLPOOL REFRIGERATOR SID
Model WRS588FIHB00
Near Grimesland, North Carolina 27837
Davon
Job Details:
12/18/2024
Repaired wiring under door. Confirmed proper operation.
We serviced a
FRIGIDAIRE REFRIGERATOR SID
Model FRSS26L3AF0
Near Washington, North Carolina 27889
Davon
Job Details:
12/17/2024
Still leaking although leak has decreased. Removed piece of foam. Unable to see source. Customer to purchase new filter if it continues to leak.
We serviced a
VIKING RANGE GAS
Model VGIC3654SS
Near Chocowinity, North Carolina 27817
Davon
Job Details:
12/17/2024
Concern about clicking noise. Noise is from metal expanding when heating up.
We serviced a
BOSCH WASHER FRONT LOA
Model WFMC5301UC
Near Washington, North Carolina 27889
Davon
Job Details:
12/17/2024
Recently replaced failed drain pump. Leak was noted prior to this. It had not leaked for several weeks and now leaked twice in the past week. Load was started about an hour prior to my arrival. No leak noted. It could be leaking from door gasket intermittently. Showed Lisa several places to look for water on machine next time it leaks. Suspension does seem weak. This may be causing machine to go out of balance.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Farmville, North Carolina 27828
Davon
Job Details:
12/17/2024
12/13: F8E1 error code. Found failed water valve. Cold valve not opening all the way. 12/17: Installed new water valve. Confirmed proper operation.; pckd up 1 W11210463 (Valve)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TFB
Near La Grange, North Carolina 28551
Davon
Job Details:
12/17/2024
Not switching from crushed to cubed. Found failed solenoid.
We serviced a
MAYTAG WASHER TOP LOAD
Model Pav2360aww
Near La Grange, North Carolina 28551
Davon
Job Details:
12/17/2024
"Not spinning. Spins now with no clothes in it, but doesnt spin if holding the drum lightly with hand. Also has loud noise from failed bearing. Transmission with bearing is no longer available. Thrust bearing would help it spin, but ultimately washer needs to be replaced due to loud transmission bearing."
We serviced a
WHIRLPOOL REFRIGERATOR SI
Model WRF767SDHZ01
Near Deep Run, North Carolina 28525
Davon
Job Details:
12/17/2024
Not dispensing ice. Found failed pad.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF8
Near Kinston, North Carolina 28501
Davon
Job Details:
12/16/2024
Not making ice in upper ice maker. Found frozen fill tube. Will replace fill tube and water valve.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB01
Near Grifton, North Carolina 28530
Davon
Job Details:
12/16/2024
Not making ice or dispensing water. Water filter was removed due to leak. Put water filter back in. Turned water on under sink. Water began pouring into ice maker due to the valve being stuck open. Failed water valve.Recommend more permanent line be placed for refrigerator.
We serviced a
SAMSUNG WASHER FRONT LO
Model WF50A8600AE/US
Near Winterville, North Carolina 28590
Davon
Job Details:
12/16/2024
Dead. Found failed control board.
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Greenville, North Carolina 27858
Davon
Job Details:
12/16/2024
Not heating. Found wire burnt off at bottom of heating element. Repaired and confirmed proper operation. Reassembled dryer.
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS6
Near Winterville, North Carolina 28590
Davon
Job Details:
12/16/2024
12/12: Door falls down. Found broken spring cable. Ordering roller kit. 12/16: Installed new door cables and rollers. Unable to remove dishwasher from under counter so it was difficult. Confirmed proper operation. ; pckd up 1 8194001 (Roller kit)
We serviced a
SAMSUNG DRYER
Model DV42H5200EPA3
Near Fountain, North Carolina 27829
Davon
Job Details:
12/16/2024
Not starting. Found failed motor.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Vanceboro, North Carolina 28586
Davon
Job Details:
12/13/2024
12/12: Not heating. Error code F7E1. Found open heating element. 12/13: Installed new heating element. Confirmed proper operation. ; pckd up 1 W10518394 (Heating element)
We serviced a
FRIGIDAIRE REFRIGERATOR SID
Model FRSS26L3AF0
Near Washington, North Carolina 27889
Davon
Job Details:
12/13/2024
12/09: Claim # 30557311. Leaking from water filter manifold after trying several new filters. 12/13: Replaced and confirmed proper operation. ; pckd up 1 5304524817 (MANIFOLD)
We serviced a
WHIRLPOOL RANGE ELECTRIC
Model WEC310SAGB3
Near Greenville, North Carolina 27858
Davon
Job Details:
12/13/2024
F2E1 errror. Failed control. Replaced and confirmed proper operation. ; pckd up 1 W10894095 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INBL02
Near Greenville, North Carolina 27858
Davon
Job Details:
12/13/2024
Replaced emitter board flapper door. Noted lots of frost under ice bucket. This may have been from different sized ice being in bucket and causing ice door flap to stay open. Defrosted and dumped all the ice out.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Farmville, North Carolina 27828
Davon
Job Details:
12/13/2024
F8E1 error code. Found failed water valve. Cold valve not opening all the way.
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Kinston, North Carolina
Davon
Job Details:
12/13/2024
"Dryer next door didnt work with new timer. Found cause was intermittent connection on wall. Removed new timer. This dryer wasnt drying the clothes well. Found plug of lint near wall. Removed and confirmed proper operation. ; (created new UIS, deleted prior attachment to UisID 2740)"
We serviced a
MAYTAG DRYER ELECTRIC
Model MED3500FW0
Near New Bern, North Carolina 28562
Davon
Job Details:
12/13/2024
"Installed new idler pulley. Noted that it is still squeaking. Installed all new rollers after cleaning grease off of the roller shafts. Confirmed proper operation. ; ordrng 1 279640 (PULLEY,IDLER), pckd up 2 349241T (Rollers)s"
We serviced a
SPEED QUEEN WASHER
Model AWN432SP113TW04
Near Grifton, North Carolina 28530
Davon
Job Details:
12/12/2024
Howling noise in spin. Found noisy transmission from failed bearing.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Ayden, North Carolina 28513
Davon
Job Details:
12/12/2024
Not cooling well on refrigerator side. Aligned refrigerator door. Found refrigerator thermistor going to 3.4 kohms when holding between fingers. One in truck stock goes to 2.4 kohms. Failed thermistor. Replaced and confirmed proper operation. ; pckd up 1 WPW10384183 (THERMISTOR)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Vanceboro, North Carolina 28586
Davon
Job Details:
12/12/2024
Not heating. Error code F7E1. Found open heating element. ; schdld next appmnt for 12/13 FRI 8-10
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS6
Near Winterville, North Carolina 28590
Davon
Job Details:
12/12/2024
Door falls down. Found broken spring cable. Ordering roller kit.
We serviced a
MAYTAG DRYER ELECTRIC
Model MLE26PRBYW1
Near Greenville, North Carolina 27858
Davon
Job Details:
12/12/2024
Squealing. Put oil on idler pulley and it stopped. Likely failed idler pulley. Will order part and replace. Will also replace rollers as this wont add significant cost and the problem is intermittent so difficult to pinpoint. 0.75 hrs labor. ; schdld next appmnt for 12/17 TUE !
We serviced a
KENMORE REFRIGERATOR
Model 253.7034341G
Near Winterville, North Carolina 28590
Davon
Job Details:
12/12/2024
12/05: Not making ice. Recently replaced IM evap thermistor due to it being out of spec and having iced up evaporator. Now no evidence of ice on evaporator. IM thermistor 5 F. No water in ice tray. Found frozen fill tube. Steamed out fill tube and confirmed proper operation in test mode. Will replace fill tube and water valve if problem reoccurs. 12/12: Installed new fill tube and water valve. Confirmed proper operation. ; pckd up 1 241920106 (Fill tube kit) and 1 242253002 (Valve)
We serviced a
CPG RANGE GAS
Model S60-N
Near Farmville, North Carolina 27828
Davon
Job Details:
12/12/2024
08/09: Not heating on both sides. Found failed thermocouple on both sides. Installed temporary thermocouple on right side. Ordering robertshaw thermocouples and will return next week to install both. 1.5 hrs labor. 08/21: Installed new thermocouple on left side and confirmed proper operation. Threaded backup thermocouple through wall as well so oven does not need to be disassembled if this thermocouple fails. Right side of oven in use. Can return to complete the same repair for right side later. 1.5 hrs labor. 12/12: Installed new 60 inch thermocouple on right side oven. Placed back up thermocouple in side as well so that next time the thermocouple can be fixed easier without having to remove panels. Confirmed proper operation of this oven. Customer reports that left side oven isnt getting hot enough to cook food unless it is set on 500. Set to 250 and watched temp rise to 300 on thermocouple sensor. Oven thermostat is $251.57 if you want it replaced. 1.5 hrs labor. ; pckd up 4 6831980060 (60 inch thermocouple)s
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8040DW1
Near Washington, North Carolina 27889
Davon
Job Details:
12/11/2024
"Not starting a cycle. F5E2, F2E1, error code. Lid locks and unlocks appropriately now. customer states it is working after unplugging it and plugging it back in."
We serviced a
WHIRLPOOL RANGE ELECTRIC
Model WFC150M0JB3
Near Greenville, North Carolina 27834
Davon
Job Details:
12/11/2024
Oven not working. Clock is dead. Found failed oven control. Picked up part from parts store and confirmed proper operation. ; pckd up 1 W11594224 (Oven control)
We serviced a
MAYTAG DRYER ELECTRIC
Model MLE26PRBYW1
Near Greenville, North Carolina 27858
Davon
Job Details:
12/11/2024
Noisy. Found lower unit front right roller worn down. Replaced and confirmed proper operation. Also noted noise from upper dryer. Right rear roller is worn out in this one. It is in use so I will return to complete this repair and invoice then. 0.75 hrs labor. ; schdld next appmnt for 12/12 THU 12-3
We serviced a
GE WASHER TOP LOAD
Model GTW490ACJ7WS
Near Greenville, North Carolina 27858
Davon
Job Details:
12/11/2024
Not spinning the clothes out. Found belt inside out. Replaced and confirmed proper operation. ; pckd up 1 WH01X24180 (DRIVE BELT)
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Ayden, North Carolina 28513
Davon
Job Details:
12/11/2024
"Wouldnt start cycle. Now working correctly. Found stored error code F81, Lid lock error."
We serviced a
MAYTAG DRYER
Model MDE6000AYW
Near Grifton, North Carolina 28530
Davon
Job Details:
12/11/2024
"Not starting intermittently. Hums when it does start as though it is difficult. Found worn roller and loose blower wheel, but these dont appear to be causing enough friction. Failed motor. Likely centrifugal switch isnt making good contact. Recommend replacing due to age of dryer."
We serviced a
SPEED QUEEN WASHER
Model SWNNC2HP115TW01
Near Pink Hill, North Carolina 28572
Davon
Job Details:
12/10/2024
"12/03: Smoked and quit working after heavy load. Found broken belt. Idler pulley and pulleys in good condition. Ordered belt. 0.5 hrs labor. 12/06: Pump difficult to remove due to it being melted onto shaft. Installed new belt. Pump now leaking. Needs new pump. 1 hr labor. 12/10: Installed new pump. Confirmed proper operation. 1 hr labor. ; pckd up 1 205218P (Pump, heavy duty)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TE4
Near La Grange, North Carolina 28551
Davon
Job Details:
12/10/2024
"Not making ice. Noted hollow ice cubes in ice bucket. Found very poor water flow. Replaced water filter. Flow increased a lot but it is still less than normal. Found poor water pressure to refrigerator. Recommend checking house plumbing. ; (created new UIS, deleted prior attachment to UisID 2768), pckd up 1 WF3CB (WATER FILTER)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Hookerton, North Carolina 28538
Davon
Job Details:
12/10/2024
Complaint of not making ice. found ice maker turned off. Turned it back on and it performed test mode appropriately. Noted that roller wheels in front had fallen off of axles and refrigerator was leaning forward. Was able to lift refrigerator and put the wheels back on the axles with some difficulty.
We serviced a
MAYTAG DRYER ELECTRIC
Model MED3500FW0
Near New Bern, North Carolina 28562
Davon
Job Details:
12/10/2024
Squealing noise. Failed idler pulley.
We serviced a
FRIGIDAIRE REFRIGERATOR SID
Model FRSS26L3AF0
Near Washington, North Carolina 27889
Davon
Job Details:
12/09/2024
Claim # 30557311. Leaking from water filter manifold after trying several new filters.
We serviced a
SAMSUNG RANGE GAS
Model NX58H5600SS/AA-01
Near Chocowinity, North Carolina 27817
Davon
Job Details:
12/09/2024
"Not heating on bake setting. Found igniter drawing 3 amps. Failed igniter. Replaced and confirmed proper operation. ; pckd up 1 5303935066 (IGNITER,OVEN)"
We serviced a
MAYTAG WASHER TOP LOAD
Model MAT20PRAWW0
Near Greenville, North Carolina 27858
Davon
Job Details:
12/09/2024
E21 and not draining. Found broken wire at drain pump. Repaired and confirmed proper operation. 1 hr labor with driving.
We serviced a
SAMSUNG DRYER ELECTRIC
Model DV363EWBEUF/A1
Near Greenville, North Carolina 27858
Davon
Job Details:
12/09/2024
"Not heating. Found open high limit thermostat. Replaced cycling thermostat, high limit thermostat, and heating element. Confirmed proper operation. ; ordrng 1 DC47-00019A (ELEMENT), used 1 DC47-00018A (THERMOSTAT) from stock, pckd up 1 DC96-00887C (THERMOSTAT)"
We serviced a
ZLINE RANGE
Model RAS-48
Near Ayden, North Carolina 28513
Davon
Job Details:
12/09/2024
Complaint of knobs overheating after right oven was set on 425 for about 15 minutes. Able to reproduce problem by turning oven off after heating it up. Recommend leaving knob set on bake for about 15 minutes while oven cools off after turning the temp knob off.
We serviced a
SPEED QUEEN WASHER
Model SWNNC2HP115TW01
Near Pink Hill, North Carolina 28572
Davon
Job Details:
12/06/2024
12/03: Smoked and quit working after heavy load. Found broken belt. Idler pulley and pulleys in good condition. Ordered belt. 0.5 hrs labor. 12/06: Pump difficult to remove due to it being melted onto shaft. Installed new belt. Pump now leaking. Needs new pump. 1 hr labor. ; schdld next appmnt for 12/11 WED !
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611PFEA
Near Greenville, North Carolina 27834
Davon
Job Details:
12/06/2024
Water coming out of left side. Found plugged defrost drain. Authorization number IN286365. Cleared drain and several inches of ice from bottom of freezer around drawer.
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INBL02
Near Greenville, North Carolina 27858
Davon
Job Details:
12/06/2024
"12/02: Not making ice. Found fill cup on ice maker frozen. Failed water valve. Filter was replaced before unit stopped making ice. Good water flow now. Noted ice maker finish flaking off. Will replace ice maker and water valve. 12/06: Installed new ice maker and water valve. Defrosted water line. Confirmed proper operation. Flapper broke when removing ice maker. I will return and replace this for no charge. ; pckd up 1 W10247725 (Valve, service kit) and 1 2198597 (Ice maker)"
We serviced a
SAMSUNG REFRIGERATOR SI
Model RF28R6241SR/AA
Near Greenville, North Carolina 27858
Davon
Job Details:
12/06/2024
"12/04: Leaking when new filter was put in. Confirmed correct part number and correctly installed. Ordered manifold. 12/06: Installed new manifold, reservoir. Confirmed proper operation. ; pckd up 1 DA97-14485D (Filter manifold)"
We serviced a
LG REFRIGERATOR BOT
Model LFXS26973S/10
Near Greenville, North Carolina 27858
Davon
Job Details:
12/06/2024
Noise from freezer that stops when doors are opened. Found ice formation below fan in freezer. Door seals are sealing well. ; ordrng 1 AEB73764534 (FREEZER GRILLE)
We serviced a
SAMSUNG DRYER ELECTRIC
Model DV42H5200EW/A3-01
Near Winterville, North Carolina 28590
Davon
Job Details:
12/06/2024
Not heating. Found wire burnt off at heating element. Repaired wiring connection and confirmed proper operation.
We serviced a
WHIRLPOOL DRYER
Model RGL4632BW2
Near Kinston, North Carolina 28504
Davon
Job Details:
12/05/2024
"Drum doesnt spin. Still heats. Found broken belt. ; used 1 341241 (BELT,DRIVE) from stock"
We serviced a
MAYTAG DRYER ELECTRIC
Model MEDB855DC4
Near La Grange, North Carolina 28551
Davon
Job Details:
12/05/2024
Not heating. Found open heating element. Replaced and confirmed proper operation. Keep dryer out from wall to prevent occluding vent. This will help dry clothes faster and help heating element last longer. ; used 1 WP3387747 (HEATING ELEMENT) from stock
We serviced a
FRIGIDAIRE FREEZER
Model FFFU20F2VW2
Near Grifton, North Carolina 28530
Davon
Job Details:
12/05/2024
Wasnt cooling well. Fan noise once. Found ice frozen close to fan. It is cooling well now. Suspect ice intermittently freezing fan. Let freezer sit open for about a day since you arent using it now. Let me know if the problem comes back.
We serviced a
KENMORE REFRIGERATOR
Model 253.7034341G
Near Winterville, North Carolina 28590
Davon
Job Details:
12/05/2024
Not making ice. Recently replaced IM evap thermistor due to it being out of spec and having iced up evaporator. Now no evidence of ice on evaporator. IM thermistor 5 F. No water in ice tray. Found frozen fill tube. Steamed out fill tube and confirmed proper operation in test mode. Will replace fill tube and water valve if problem reoccurs.
We serviced a
GE DISHWASHER
Model GDF511PGM4WW
Near Farmville, North Carolina 27828
Davon
Job Details:
12/05/2024
11/07: Not turning on. Found failed user interface. 11/14: Installed new UI. Still not turning on. Control board has steady light on. Will replace control board. 12/05: Installed new control board. Confirmed proper operation. ; pckd up 1 WD21X26439 (Control)
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB765FW3
Near Greenville, North Carolina 27858
Davon
Job Details:
12/05/2024
12/04: Wont spin. Found F0E5 error code. F2E1. Found failed suspension rods. 12/05: Installed new suspension rods. Confirmed proper operation. ; pckd up 1 W11130359 (Suspension)
We serviced a
SAMSUNG DRYER ELECTRIC
Model DV409AEW/XAA
Near Greenville, North Carolina 27858
Davon
Job Details:
12/05/2024
Not heating. Found wire burnt off of heating element connection. Repaired wiring connection and confirmed proper operation. Repaired under warranty since heating element was replaced in July.
We serviced a
GE WASHER TOP LOAD
Model GTW330ASK1WW
Near Grimesland, North Carolina 27837
Davon
Job Details:
12/05/2024
Not spinning. Found drive belt fallen off and worn. Replaced with truck stock and confirmed proper operation. ; pckd up 1 WH01X24180 (DRIVE BELT)