Service History 26

We serviced a

FRIGIDAIRE RANGE ELECTRIC

Model FFEF3054TSH

Near Greenville, North Carolina 27834

Greg Glade

Job Details: 07/03/2025

"Customer describes oven not working and no display after power outage. Checked to see if the control board was getting voltage, which it was.Unplugged/ plugged oven in to see if it the display might reset. Display didn't reset power, diagnosis faulty control board after power surge. Replaced control board, ensured proper function of display and oven. ; pckd up 1 5304532117 (Control board)"

We serviced a

GE REFRIGERATOR

Model GFE28GSKKSS

Near Ayden, North Carolina 28513

Greg Glade

Job Details: 07/03/2025

"Customer reports freezer is not cooling, or making ice. Upon inspection, the temperature of the freezer was 20 degrees, as well as the gasket was not holding the door closed causing the temperature to rise of the freezer."

We serviced a

GE REFRIGERATOR TO

Model GTS22SBMARBS

Near Greenville, North Carolina 27858

Davon

Job Details: 06/26/2025

"Not cooling in refrigerator. Replaced defrost thermistor recently but evaporator froze up again. Found open defrost thermostat. ; used 1 5303918214 (THERMOSTAT,DEFROST) from stock"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ2

Near Greenville, North Carolina 27834

Davon

Job Details: 06/25/2025

Installed second new control board. Unit still starts as soon as it is plugged in if start is pressed. It should wait for coins to be put in it. Encoder switch for water temperature swapped from nearby machine and it works correctly. Failed encoder switched. ; schdld next appmnt for 6/27 FRI !

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Winterville, North Carolina 28590

Davon

Job Details: 06/25/2025

05/28: F3E1 error which is for pressure sensor fault. After drain pump ran for several minutes it went through test cycle without difficulty. If it happens frequently it will need a new control board or the washer will need to be replaced.06/25: Installed new control board. Confirmed proper operation. ; pckd up 1 W11607637 (Control)

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR

Near Kinston, North Carolina 28501

Davon

Job Details: 06/25/2025

"Ice maker not working. Leaking in refrigerator. Errors 22e, 25e 39E, 40.Found evaporator cover with frost coming out of vent holes. Would need new evap cover, defrost thermistor, drain kit, ice maker, drain clips, auger drain, and control board. The control board isnt available."

We serviced a

MAYTAG REFRIGERATOR BOT

Model WRB329DMBM05

Near Kinston, North Carolina 28504

Davon

Job Details: 06/24/2025

"Complaint regarding refrigerator not cooling, Found compressor hot to the touch, Used testing start device, found compressor pulling 6 amps, and heard arcing within the compressor;Failed compressor"

We serviced a

GE RANGE ELECTRIC

Model JBP64DM2WW

Near Kinston, North Carolina 28504

Davon

Job Details: 06/24/2025

"Customer noticed the oven was not working but stovetop was; Confirmed that stovetop works. Measured amps on both bake element and broil element, Broil had amps; bake did not.Bake element did not have continuity.Failed bake element."

We serviced a

GE FREEZER UPRIGHT

Model CWE23SSHHSS

Near Winterville, North Carolina 28590

Davon

Job Details: 06/24/2025

"Customer complaint of leaking coming from freezer as well as temperature fluctuations (No evidence of temperature issues found).After inspection noticed defrost drain tube was clogged resulting in water buildup in freezer pan causing the leak.Replaced the old drain tube with updated drain tube, and defrosted all the old ice.Ensured proper function of drain tube.Cleaned condenser coil as well.No significant errors found in SmartHQ; pckd up 1 WR02X28554 (DRAIN TUBE AND VALVE)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Greenville, North Carolina 27834

Davon

Job Details: 06/24/2025

Ice maker still freezing up since last repair. It starts working again after customer steams it. Refrigerator evaporator cover is also freezing in vent holes. Refrigerator temp 50F. Freezer temp 5F. Error codes 22 and 25 for FF fan and FF defrost error. Found significant ice buildup blocking fan near top of refrigerator evaporator. Defrost thermistor measures in spec in ice water. Needs new evaporator cover.Customer deferred for now since she is leaving and will be renting out unit. Defrosted evaporator.Ice bucket front not seated correctly and causing seal to not touch frame. Put it back together correctly. ; O-emld tckt

We serviced a

KENMORE WASHER

Model 11024812200

Near Greenville, North Carolina 27834

Davon

Job Details: 06/24/2025

06/20: Not spinning. Found open capacitor. 06/24: replaced capacitor Functioning properly nowTested and confirmed proper operation in spin. ; pckd up 1 WP8572720 (Capacitor)

We serviced a

WHIRLPOOL RANGE

Model RF3020XKQ2

Near Greenville, North Carolina 27834

Davon

Job Details: 06/24/2025

"Customer complaint of oven not working and one stovetop coil.Stovetop coil works, just needs seating screws for the knob.Oven does work after testing, suspect tenant forgot to switch on the bake/broil selector knob.Noticed oven handle missing, along with the knob for the stovetop coil that the tenant said was not working.; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ

Near Greenville, North Carolina 27858

Davon

Job Details: 06/24/2025

"Customer reports of low water flow coming from the dispenser. Customer changed the water filter, and no improvement.Found good water flow coming from wall, noticed lots of black sediment coming from wall, suspects clogged filter. Checked water flow on the return manifold, and found no water pressure.Recommended to customer to change filter first, if no improvement return visit necessary for manifold replacement."

We serviced a

FRIGIDAIRE WINE COOLER

Model FCDWF135E2

Near Vanceboro, North Carolina 28586

Davon

Job Details: 06/24/2025

Wine cooler not working. Compressor runs when thermostat is bypassed;After diagnosis the thermostat has failed.Part needed is no longer available.

We serviced a

GE RANGE

Model JBP65MM2BS

Near New Bern, North Carolina 28560

Davon

Job Details: 06/23/2025

06/19: Oven not heating. Found broken bake element. 06/23: Replaced bake element. Confirmed proper operation.; pckd up 1 WB44T10010 (Bake element)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Greenville, North Carolina 27858

Davon

Job Details: 06/23/2025

"Customer called describing that the dishwasher was not running a cycle. He noticed it would get water in, but not cycle. Error codes F7E1, Code reflects that wash motor is the faultNoted as well during the diagnostic cycle of the washer"

We serviced a

KITCHENAID DISHWASHER

Model KUDP02FRSS3

Near Greenville, North Carolina 27858

Davon

Job Details: 06/23/2025

"Customer describes loud noise when running and occasionally on a cycle the door will pop open. Does state that the washer does run the cycle. Upon disassembly noticed chopper assembly blade was broken, along with debris found. The latch assembly was also found faulty. Failed motor due to bad bearings."

We serviced a

LG REFRIGERATOR

Model LFXS30766S/03

Near Kinston, North Carolina 28504

Davon

Job Details: 06/23/2025

"Not cooling. Found low side pressure when compressor is running was 44 psig. Equalized pressure 54 psig. Failed compressor. Replaced compressor, filter dryer. Pressure tested for leaks. Vacuum at 30 inHg. Updated control board. Weighed in 4.8 oz of r134a. Confirmed low side pressure 28 psig. ; pckd up 1 WPW10143759 (DRYER, FITTINGS, R134A, SUPPLIES) and 1 TCA38151706 (COMPRESSOR(WARRANTY))"

We serviced a

SPEED QUEEN DRYER

Model ADG3SRGS113TW01

Near Ayden, North Carolina 28513

Davon

Job Details: 06/20/2025

Squealing when running. Belt is showing signs of wear and cracking. Replaced roller kit. Also ordered idler pulley and belt. ; used 1 RB170002 ( KIT ROLLER 1992&NEWER SM DRY) from stock

We serviced a

WHIRLPOOL DRYER

Model LER8620PW0

Near Greenville, North Carolina 27858

Davon

Job Details: 06/20/2025

"Not heating. Found open heating element. Replaced heating element. Noted some moisture in dryer vent and in dryer. Flaps outside appear to be closing OK. ; used 1 279838 (ELEMENT,HEATER) from stock"

We serviced a

BOSCH REFRIGERATOR BOT

Model B36CT80SNS/06

Near Greenville, North Carolina 27858

Davon

Job Details: 06/20/2025

06/17: Not cooling after electrical storm. Fans and lights on but compressors not running. Found burnt triac on failed power module. Ordered power module and provided with surge protector. 06/20: Installed new control board. Confirmed proper operation. ; pckd up 1 12028500 (Control module)

We serviced a

KENMORE WASHER

Model 11024812200

Near Greenville, North Carolina 27834

Davon

Job Details: 06/20/2025

Not spinning. Found open capacitor.

We serviced a

SAMSUNG REFRIGERATOR BOT

Model RF32CG5100SR

Near Deep Run, North Carolina 28525

Davon

Job Details: 06/20/2025

Not making ice. C33 errror code. Fill tube heater error. Found open fill tube heater. Swapped ice makers since customer doesnt use Ice bites ice maker.

We serviced a

GE DRYER ELECTRIC

Model DCVH515GF1WW

Near Kinston, North Carolina 28504

Davon

Job Details: 06/20/2025

Not spinning. Found broken belt. Replaced belt. Also noted worn slides. Replaced slides. ; pckd up 1 WE03X29897 () and 1 WE03X37317 (Slides)

We serviced a

GE WASHER TOP LOAD

Model GTW335ASN1WW

Near La Grange, North Carolina 28551

Davon

Job Details: 06/20/2025

Not spinning or agitating. Found belt fallen off of rotors and worn. Replaced belt and confirmed proper operation. ; pckd up 1 WH01X27538 (BELT DRIVE)

We serviced a

GE RANGE

Model JBP65MM2BS

Near New Bern, North Carolina 28560

Davon

Job Details: 06/19/2025

Oven not heating. Found broken bake element.

We serviced a

LG REFRIGERATOR BOT

Model LMXC23796S

Near Kinston, North Carolina 28504

Davon

Job Details: 06/19/2025

Not cooling well after adding refrigerant 2 days ago. Low side pressure 2 psig. Refrigerator temp 38 degrees. Added refrigerant to 7 psig.

We serviced a

INSIGNIA REFRIGERATOR TOP

Model NS-RTM18SS7

Near La Grange, North Carolina 28551

Davon

Job Details: 06/19/2025

"Wasnt cooling. Now it started cooling again. 15 degrees in freezer. 48 in refrigerator. Found first 4 passes of coil frosted over and cap tube frosted over. Sealed system failure, likely from refrigerant leak."

We serviced a

GE WASHER TOP LOAD

Model GLWN5050M0WS

Near La Grange, North Carolina 28551

Davon

Job Details: 06/19/2025

Customer reports leak. Found leaking transmission shaft. Also noted that polarity of outlet is reversed. Checked outlet after receiving shock from washer. Notified customer of this.

We serviced a

WHIRLPOOL REFRIGERATOR

Model EHT171ZKNR0

Near Grimesland, North Carolina 27837

Davon

Job Details: 06/19/2025

06/18: Leaking into refrigerator. Found plugged defrost drain in refrigerator. Cleaned and confirmed proper operation. 06/19: Not making ice. Found ice maker with ice in it and it cycled after starting it manually twice. Failed ice maker. No parts available.

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Greenville, North Carolina 27858

Davon

Job Details: 06/19/2025

Bake and broil elements not working. Found wire melted off at terminal block. Will need to repair wire and replace terminal block.

We serviced a

KENMORE DRYER GAS

Model 11078202795

Near Kinston, North Carolina 28501

Davon

Job Details: 06/18/2025

"Making noise and was smoking. Found significant amount of lint in dryer and failed left roller. Cleaned out lint. Installed dryer repair kit including rollers, belt, and idler pulley. Straightened vent behind dryer and confirmed good air flow. ; pckd up 1 4392065 (DRYER REPAIR KIT)"

We serviced a

FRIGIDAIRE REFRIGERATOR SID

Model FRSS2323AB0

Near La Grange, North Carolina 28551

Davon

Job Details: 06/18/2025

Loud high pitched noise that didnt stop when door was opened. Found condenser fan blade fallen off.

We serviced a

KENMORE REFRIGERATOR

Model 10652012104

Near Winterville, North Carolina 28590

Davon

Job Details: 06/18/2025

Not cooling. Lights off in refrigerator. Found no power at outlet. GFCI nearby tripped. Reset GFCI and refrigerator came on. Ideally a refrigerator should have a non GFCI outlet to prevent nuisance trips. If this problem reoccurs have an electrician put in an outlet for the refrigerator that isnt GFCI protected.

We serviced a

WHIRLPOOL REFRIGERATOR

Model EHT171ZKNR0

Near Grimesland, North Carolina 27837

Davon

Job Details: 06/18/2025

Leaking into refrigerator. Found plugged defrost drain in refrigerator. Cleaned and confirmed proper operation.

We serviced a

LG REFRIGERATOR BOT

Model LMXC23796S

Near Kinston, North Carolina 28504

Davon

Job Details: 06/17/2025

Complaint of not cooling well. With no food in it now the freezer temp is -7 and refrigerator temp is 42. Low side pressure 8inHg. Found luminescense with blue light on refrigerator evaporator and by filter dryer connections. Charged with r134A to 12 psig on low side. Likely will need new evaporator and filter dryer.

We serviced a

BOSCH REFRIGERATOR BOT

Model B36CT80SNS/06

Near Greenville, North Carolina 27858

Davon

Job Details: 06/17/2025

Not cooling after electrical storm. Fans and lights on but compressors not running. Found burnt triac on failed power module. Ordered power module and provided with surge protector.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Greenville, North Carolina 27858

Davon

Job Details: 06/17/2025

Not cooling well in freezer. Found freezer 20 degrees and refrigerator side 40 degrees F. Removed evaporator cover and found less than half of evaporator covered in frost. Sealed system failure.

We serviced a

GE REFRIGERATOR TO

Model GTS22SBMARBS

Near Greenville, North Carolina 27858

Davon

Job Details: 06/17/2025

Not cooling well in refrigerator. Replaced defrost sensor. Defrosted evaporator. Evaporator appears to have defrosted since sensor was replaced yesterday. I recommend replacing door gasket. No charge if gasket isnt replaced.

We serviced a

WHIRLPOOL REFRIGERATOR SID

Model GD5THGXKS00

Near Greenville, North Carolina 27858

Davon

Job Details: 06/16/2025

"Not cooling intermittently. Not running on arrival. After banging on controls it restarted. Failed thermostat. Also replaced water line and cleaned condenser coil. ; used 1 WP2198202 (TEMP CONT THERMOST) from stock, pckd up 1 TJ9SSIM5 (SS WATER LINE)"

We serviced a

GE REFRIGERATOR BOT

Model CYE22TSHSSS

Near Greenville, North Carolina 27858

Davon

Job Details: 06/16/2025

Not cooling well in refrigerator section. Refrigerator temp 60F near top. Coil frosted evenly. Found failed evaporator fan in refrigerator. Replaced and confirmed proper operation.Noted water frozen under evaporator. Cleaned defrost drain tube and defrosted drain hole under evaporator. Water not dispensing. Found frozen water reservoir in refrigerator door. Defrosted with steam gun. Flakes of debris in water after using steamer on it. Steamed multiple times and flushed with water. Minimal debris now.Reassembled refrigerator. ; used 1 WR60X26866 ( EVAP FAN MOTOR) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF24R7201SR/AA

Near Greenville, North Carolina 27858

Davon

Job Details: 06/16/2025

Not making ice. Recently replaced auger motor. Now not making ice. Some frost on ice maker. No errors present. Water at door. Found failed ice maker water valve.

We serviced a

WHIRLPOOL RANGE

Model WEC310SAGB

Near Greenville, North Carolina 27858

Davon

Job Details: 06/16/2025

"06/06: Inspected range. Reset power to range and error code didn't reappear. Due to recurring issue with the control board, control board will need replacing.06/16: Installed new control board. Confirmed proper operation. ; pckd up 1 W10894095 (Control-electronic)"

We serviced a

GE MICROWAVE

Model NE-9970

Near Greenville, North Carolina 27858

Davon

Job Details: 06/16/2025

"06/11: Quit working. Unit is from 1987. No parts diagram or technical information available. It does have power to outlet. Found failed door switch, failed capacitor, and open fuse. Opening is 25 wide by 20 tall. 06/16: Installed new capacitor, door switch, and fuse. Repaired wiring. Confirmed that 1 cup of water heats in 30 seconds. ; pckd up 1 WB27X10968 (Capacitor, generic)"

We serviced a

MAYTAG WASHER TOP LOAD

Model MVW7232HW0

Near Winterville, North Carolina 28590

Davon

Job Details: 06/16/2025

"Complaint of low flow error. F8E1. Error codes found: F7E9, F0E5, F0E3, F8E1, F7E4. Installed new water valve. Also noted rust on water hose for hot water. Changed both water inlet hoses. Confirmed proper operation. ; pckd up 1 W11165546 (VALVE) and 2 FJWAS-360-PP (SS WASHER INLET HOSE)s"

We serviced a

GE RANGE ELECTRIC

Model JBS86SPSS

Near Kinston, North Carolina 28504

Davon

Job Details: 06/13/2025

"Installed new outer glass door. Bent right side of door straighter. Confirmed proper operation. ; pckd up 1 WB56X43734 (Upper door, outer glass(customer supplied))"

We serviced a

KENMORE REFRIGERATOR BOT

Model 111.73027710

Near New Bern, North Carolina 28560

Davon

Job Details: 06/13/2025

Not cooling well in refrigerator. 55 in refrigerator and 14 near top of freezer. Ice maker is making ice well. Found both refrigerator and freezer fan running. Defrost thermistors are showing high temperatures in diagnostic mode but both evaporators are defrosted well. Found air return from refrigerator frozen over. It is near bottom of refrigerator evaporator in freezer. Refrigerator d sensor 10.1. Freezer 32.2. Unable to get OEM part. I can install a generic part with no warranty. I recommend replacing refrigerator due to unavailability of parts. No parts are available for this refrigerator.

We serviced a

GE DRYER ELECTRIC

Model DBXR463ED2CC

Near Greenville, North Carolina 27858

Davon

Job Details: 06/13/2025

Making noise. Blower wheel worked forward again. Applied red loktite after putting it back on.

We serviced a

SPEED QUEEN DRYER ELECTRIC

Model ADEE9RGS175TW01

Near Greenville, North Carolina 27834

Davon

Job Details: 06/13/2025

06/09: Smelled burnt smell and then it quit heating. Found broken heating element. Also noted that lint in dryer is charred. Recommend having vent cleaned. Needs new heating element. 06/13: Installed new heating element kit. Confirmed proper operation. ; pckd up 1 964P3 (KIT HEATER)

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5057LW0

Near Kinston, North Carolina 28501

Davon

Job Details: 06/12/2025

Unit not starting. Found broken wire at drain pump. Repaired wiring and confirmed proper operation.

We serviced a

SAMSUNG REFRIGERATOR

Model RFG238AARS

Near Kinston, North Carolina 28504

Davon

Job Details: 06/12/2025

Freezer door not closing. Found ice buildup in freezer. Replaced drain tubes and defrosted freezer. ; pckd up 1 DA82-01415A (WATER LEAKAGE KIT)

We serviced a

ALLURE RANGE HOOD

Model n/a

Near La Grange, North Carolina 28551

Davon

Job Details: 06/12/2025

Range hood lights not working. Adjusted sockets so they are making contact. Confirmed proper operation.

We serviced a

WHIRLPOOL RANGE

Model WEC310SAGB

Near Greenville, North Carolina 27858

Davon

Job Details: 06/12/2025

Wrong part ordered. Will return Monday. ; schdld next appmnt for 6/16 MON !

We serviced a

KENMORE DRYER

Model 110.77122310

Near Greenville, North Carolina 27834

Davon

Job Details: 06/12/2025

Complaint of not drying the clothes well. Found air flow adequate and flame ignited correctly throughout one cycle. ; pckd up 1 279834 (2 COIL GAS VALVE SET)

We serviced a

WHIRLPOOL DRYER ELECTRIC

Model WED8800YC0

Near Winterville, North Carolina 28590

Davon

Job Details: 06/12/2025

Dryer squealing. Recently had repair and wd-40 sprayed on idler pulley. Heating element was replaced. Confirmed that this appears to be installed correctly. Dried wd40 where possible with paper towel. ; used 1 WPW10547292 (PULLEY-IDR) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RFG238AARS

Near Kinston, North Carolina 28504

Davon

Job Details: 06/12/2025

Freezer door not closing. Found ice buildup in freezer. Replaced drain tubes and defrosted freezer. ; pckd up 1 DA82-01415A (WATER LEAKAGE KIT)

We serviced a

SAMSUNG REFRIGERATOR

Model RS27T5200SR/AA

Near Pink Hill, North Carolina 28572

Davon

Job Details: 06/11/2025

06/10: Checked Samsung freezer temps(54 degrees on top and -1 degrees on bottom). Checked fridge temps(64 degrees on top and 32 degrees on bottom). C21 error code present. Removed freezer duct cover and found an immobile fan(hard to manually spin with hand). Samsung Refrigerator Evaporator Fan Motor needs to be replaced.06/11: Installed new evap fan motor. Confirmed proper operation. All error codes are gone. ; pckd up 1 DA31-00342A (Samsung Refrigerator Evaporator Fan Motor)

We serviced a

GE WASHER FRONT LOA

Model GFW550SSN2WW

Near Greenville, North Carolina 27834

Davon

Job Details: 06/11/2025

"Installed new control board. Board flashing. Cleaned user interface. Confirmed proper operation. ; pckd up 1 WH22X36638 (Control, main)"

We serviced a

LG DRYER ELECTRIC

Model DLEX7900BE

Near Winterville, North Carolina 28590

Davon

Job Details: 06/11/2025

Rattling sound. This comes from debris in vent. Cleaned out dryer lint trap housing. Reconnected vent on back of dryer. Confirmed proper operation.

We serviced a

GE WASHER FRONT LOA

Model GFW450SPM1DG

Near Greenville, North Carolina 27858

Davon

Job Details: 06/11/2025

Burnt smell when spinning. Found failed spider arm/spin basket. Part is no longer available.

We serviced a

GE MICROWAVE

Model NE-9970

Near Greenville, North Carolina 27858

Davon

Job Details: 06/11/2025

"Quit working. Unit is from 1987. No parts diagram or technical information available. It does have power to outlet. Found failed door switch, failed capacitor, and open fuse. Opening is 25 wide by 20 tall."

We serviced a

SAMSUNG REFRIGERATOR

Model RS27T5200SR/AA

Near Pink Hill, North Carolina 28572

Davon

Job Details: 06/10/2025

Checked Samsung freezer temps(54 degrees on top and -1 degrees on bottom). Checked fridge temps(64 degrees on top and 32 degrees on bottom). Removed freezer duct cover and found an immobile fan(hard to manually spin with hand). Samsung Refrigerator Evaporator Fan Motor needs to be replaced.

We serviced a

KENMORE REFRIGERATOR

Model 79551823411

Near Kinston, North Carolina 28504

Davon

Job Details: 06/10/2025

06/03: Not cooling well. Freezer side 19 degrees. Refrigerator 38 degrees. Ice ball on freezer evaporator near the top. Noted that compressor has been replaced. Equalized pressure 33 psig. Low side pressure 25 psig when compressor is running. Later when running in forced mode pressure went down to 3 psig and entire coil was frosted over. Defrost sensor 3.26 vdc. Failed defrost sensor. Defrosted freezer and reassembled. 06/10: Replaced the Defrost sensor/tstat in the freezer.; pckd up 1 6615JB2002R (Defrost sensor/tstat)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1FTTXKQ02

Near Kinston, North Carolina 28501

Davon

Job Details: 06/10/2025

"Checked freezer temp(-4 degrees) and checked fridge temp(67 degrees).Troubleshooted thermostat and found it to be faulty. It wasn't making the defroster cut on.Replaced thermostat; pckd up 1 5303918214 (THERMOSTAT,DEFROST)"

We serviced a

GE REFRIGERATOR TOP

Model GIE18DTNDRWW

Near Farmville, North Carolina 27828

Davon

Job Details: 06/10/2025

Checked freezer(15 degrees). Found the old fan motor made noise and vibrated.De-iced the evaporator coils and replace the fan motor.; pckd up 1 WR60X31522 (EVAPORATOR FAN MOTOR)

Near Vanceboro, North Carolina 28586

Davon

Job Details: 06/10/2025

"Customer mentioned warm fridge, frost build-up in freezer, and trouble getting water from dispenser.Checked freezer(-15 degrees) and checked fridge(60 degrees).Steamed freezer, water dispenser, and removed ice buildup.Checked damper assembly and found it faulty.Replaced damper assembly.; ordrng 1 242303001 (DAMPER ASSY)"

We serviced a

GE RANGE ELECTRIC

Model JBS86SPSS

Near Kinston, North Carolina 28504

Davon

Job Details: 06/09/2025

Door glass broken. Customer ordered parts. The parts ordered are not needed. Unit needs outer door glass and right side frame. ; saved tckt

We serviced a

GE WASHER FRONT LOA

Model GFW550SSN2WW

Near Greenville, North Carolina 27834

Davon

Job Details: 06/09/2025

Unit not turning on. Found correct voltages to control board. Confirmed that it is not a loading down issue by unplugging all DC loads. Failed main control board.

We serviced a

SAMSUNG DRYER ELECTRIC

Model DVE52A5500W/A3

Near Greenville, North Carolina 27858

Davon

Job Details: 06/09/2025

"Not heating. Found open high limit. Replaced it and cycling thermostat and confirmed proper operation. Also replaced heating element to help lower the likelihood of future repairs. ; used 1 279816 (THERMAL CUT OFF HI) from stock, pckd up 1 DC47-00019A (ELEMENT) and 1 DC96-00887C (THERMOSTAT)"

We serviced a

SPEED QUEEN DRYER ELECTRIC

Model ADEE9RGS175TW01

Near Greenville, North Carolina 27834

Davon

Job Details: 06/09/2025

Smelled burnt smell and then it quit heating. Found broken heating element. Also noted that lint in dryer is charred. Recommend having vent cleaned. Needs new heating element.

We serviced a

SAMSUNG REFRIGERATOR SID

Model RF28R7551SR/AA

Near Winterville, North Carolina 28590

Davon

Job Details: 06/09/2025

Ice maker was recently replaced. Now showing ice full. Ice room 0F. No errors stored. Had difficulty initiating forced harvest. After attempting harvest 3-4 times it showed ice maker error. Was able to complete forced harvest and fill after about 5 attempts. Will replace ice maker under warranty.; O-emld tckt

We serviced a

KITCHENAID WALL OVEN

Model KEBC207KSS05

Near Greenville, North Carolina 27834

Davon

Job Details: 06/09/2025

Lower oven wont preheat. Door wont completely close. Failed door latch/lock and door hinges.

We serviced a

WHIRLPOOL RANGE ELECTRIC

Model WFE525S0JZ0

Near Winterville, North Carolina 28590

Davon

Job Details: 06/06/2025

"Inspected stove with bake mode pressed after resetting it. Stove brought back up error code F1E0. Once it was done again, I got F2E0. Both codes result in an issue with the oven's keypad."

We serviced a

WHIRLPOOL RANGE

Model WEC310SAGB

Near Greenville, North Carolina 27858

Davon

Job Details: 06/06/2025

"Inspected range. Reset power to range and error code didn't reappear. Due to recurring issue with the control board, control board will need replacing. Please email us if quote is approved.; O-emld tckt"

We serviced a

GE DRYER ELECTRIC

Model GFD55ESPR1RS

Near Greenville, North Carolina 27834

Davon

Job Details: 06/06/2025

Dryer not drying clothes. Inspected dryer and checked outside vent. Dryer gave better air flow when disconnected. Found clog in dryer vent hose.

We serviced a

WHIRLPOOL RANGE ELECTRIC

Model WFE525S0JZ0

Near Winterville, North Carolina 28590

Davon

Job Details: 06/06/2025

"Inspected stove with bake mode pressed after resetting it. Stove brought back up error code F1E0. Once it was done again, I got F2E0. Both codes result in an issue with the oven's keypad."

We serviced a

GE WASHER/DRYER COM

Model GUD24ESSM1WW

Near Grifton, North Carolina 28530

Davon

Job Details: 06/05/2025

"Inspected washer and tested modes. Everything is working. Needs new washer hoses and dry hose to be reattached.Leveled stackable washer/dryer, reattached dryer vent hose, and replaced both water lines. Corrected crossed water lines(hot/cold). Replaced the wire caps for water heater(causing it to short) and water now heats.; pckd up 2 FJWAS-360-PP (SS WASHER INLET HOSE)s"

We serviced a

LG REFRIGERATOR BOT

Model LFX31925SW/02

Near Grifton, North Carolina 28530

Davon

Job Details: 06/05/2025

Complaint of leaking again. Drains were cleaned from foam a couple of months ago.Found refrigerator drain blocked again. Removed more foam from drain line. Confirmed that line is now patent.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2465NW1A

Near Greenville, North Carolina 27834

Davon

Job Details: 06/04/2025

Complaint of not turning off. Found screen flashing Er. This is for a failed switch per tech sheet. Failed touchpad control. This repair would be over $700 so I recommend replacing the unit.

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB1100RHC0

Near Greenville, North Carolina 27858

Davon

Job Details: 06/04/2025

Squealing sound near the end of wash cycle. Most likely failed motor bearing. Customer mentioned that it didnt drain properly a couple of times as well. Drain pump sounds normal at this time.

We serviced a

SAMSUNG REFRIGERATOR SID

Model RF28R7551SR/AA

Near Winterville, North Carolina 28590

Davon

Job Details: 06/04/2025

Complaint of not making ice and Ice Full showing. Replaced ice maker in March. Unit started making ice overnight. No ice buildup in ice room. Only old errors found related to ice maker and error for communication back in May. Cleared errors. Ran ice maker test with no difficulty. Let me know if this reoccurs.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US5A

Near Greenville, North Carolina 27858

Davon

Job Details: 06/04/2025

Customer reported a melted dishwasher lower spray unit. Replaced spray unit with new one. Confirmed proper operation(tested). ; pckd up 1 5304517203 (Lower spray arm)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Deep Run, North Carolina 28525

Davon

Job Details: 06/03/2025

06/02: Not cooling on refrigerator side. Not cooling near top of freezer. Noted frozen defrost drain as well. 06/03: Installed new evap fan motor. Confirmed proper operation. Defrosted drain with steamer and confirmed that it is draining well. ; pckd up 1 WP2315549 (Evap fan motor)

We serviced a

KENMORE REFRIGERATOR

Model 79551823411

Near Kinston, North Carolina 28504

Davon

Job Details: 06/03/2025

Not cooling well. Freezer side 19 degrees. Refrigerator 38 degrees. Ice ball on freezer evaporator near the top. Noted that compressor has been replaced. Equalized pressure 33 psig. Low side pressure 25 psig when compressor is running. Later when running in forced mode pressure went down to 3 psig and entire coil was frosted over. Defrost sensor 3.26 vdc. Failed defrost sensor. Defrosted freezer and reassembled.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Deep Run, North Carolina 28525

Davon

Job Details: 06/02/2025

Not cooling on refrigerator side. Not cooling near top of freezer. Noted frozen defrost drain as well.

We serviced a

GE WASHER TOP LOAD

Model GTW750CSL0WS

Near Kinston, North Carolina 28501

Davon

Job Details: 06/02/2025

05/30: Takes several cycles to finish. Water left sitting in washer. Found failed drain pump. Drain pump hums and doesnt run when turning it on in test mode. 06/02: Installed new drain pump. Confirmed proper operation. ; used 1 WH23X28418 ( Drain pump) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1814LW4

Near Greenville, North Carolina 27834

Davon

Job Details: 06/02/2025

Complaint of refrigerator door not staying shut. Found broken refrigerator door gasket. Please let me know if quote is approved. ; O-emld tckt

We serviced a

HOTPOINT RANGE

Model NOTAVAILABLE

Near Greenville, North Carolina 27834

Davon

Job Details: 06/02/2025

"Complaint of left rear and front right burner not staying on. Found corroded burner receptacle on front right burner. Left rear burner appears to be working correctly. Oven door sliding out of supports occasionally. Reinserted door into supports and confirmed that it is working correctly. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), pckd up 1 330031 (TERMINAL BLOCK,SURFA)"

We serviced a

WHIRLPOOL DRYER ELECTRIC

Model WED4950HW0

Near Winterville, North Carolina 28590

Davon

Job Details: 06/02/2025

"Heats and runs, but drum doesnt spin. Found broken belt. Rollers and idler pulley are in good shape and spin easily. ; used 1 341241 (BELT,DRIVE) from stock"

We serviced a

WHIRLPOOL RANGE GAS

Model GS440LEMQ3

Near Kinston, North Carolina 28501

Davon

Job Details: 05/30/2025

Right front burner valve wouldnt turn off. Knob broke off. Broken valve and cracked knob

We serviced a

GE WASHER TOP LOAD

Model GTW750CSL0WS

Near Kinston, North Carolina 28501

Davon

Job Details: 05/30/2025

Takes several cycles to finish. Water left sitting in washer. Found failed drain pump. Drain pump hums and doesnt run when turning it on in test mode.

We serviced a

SAMSUNG DRYER ELECTRIC

Model DV50F9A7EVW/A2

Near Kinston, North Carolina 28504

Davon

Job Details: 05/30/2025

"Not heating. Found broken heating element. Replaced and confirmed proper operation. Also noted sticking idler pulley. Replaced that as well. Cleaned lint out of dryer. Recommend vent cleaning. ; ordrng 1 DC93-00634A (IDLER PULLEY), pckd up 1 DC47-00019A (ELEMENT)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Greenville, North Carolina 27858

Davon

Job Details: 05/30/2025

Not making ice. Found broken wires under door. Repaired all wires and confirmed proper operation.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8040DW4

Near Washington, North Carolina 27889

Davon

Job Details: 05/30/2025

"Quit in the middle of wash cycle. Error codes F9E1, F9E2, F0E3, F2E1. Failed drain pump."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8040DW1

Near Washington, North Carolina 27889

Davon

Job Details: 05/29/2025

Leaking into tub when it isnt in use. Failed water valve. Installed new water valve. Confirmed proper operation. Hot and cold plumbing valves both leak when turning them off. I recommend getting a plumber to fix these. ; pckd up 1 W11220230 (VALVE)

We serviced a

SAMSUNG REFRIGERATOR BOT

Model RF260BEAEBC/AA

Near Stokes, North Carolina 27884

Davon

Job Details: 05/29/2025

Complaint of not making ice. Ice maker cycles and fills with water. It was dry when I got here. Likely failed ice maker. Customer will see if it starts making ice after reset.

We serviced a

GE WASHER FRONT LO

Model GFW550SSN1WW

Near Greenville, North Carolina 27834

Davon

Job Details: 05/29/2025

Leaking from the front. Found door boot clamp had fallen off and seal was pushed into the frame. Replaced and confirmed proper operation.

We serviced a

KENMORE RANGE

Model 790.94149310

Near Greenville, North Carolina 27834

Davon

Job Details: 05/29/2025

05/28: All elements working after making sure they are in the sockets. The front two and the right rear are separating from their bases. Will return with 3 new elements. 05/29: ; pckd up 1 MP15MA ('UNIT SURFACE 6') and 2 MP21MA (ELEMENT(04100166))s

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814TW0

Near Greenville, North Carolina 27834

Davon

Job Details: 05/29/2025

Not making ice. 5 F in freezer. 40 F in refrigerator. Ice in ice maker and tines stopped when they hit the ice. Failed ice maker. Installed new ice maker and confirmed that it filled. ; ordrng 1 IM116000 (ICE MAKER ASSEMBLY)

We serviced a

SAMSUNG REFRIGERATOR

Model RS2534WW

Near Winterville, North Carolina 28590

Davon

Job Details: 05/29/2025

Not cooling after power failure. Found failed compressor. Trips new start device and compressor windings measure 1.2 ohms.

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