We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611PFEA
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
09/02/2025
Customer reports no cooling in freezer. Upon arrival noticed no ice on evaporator. Checked diagnostic mode for any error codes: h1 only its showing which relates to rise of temperature in fridge and freezer. Checked thermistor and damper, all working well. Focused attention on on compressor and tried to see if compressor would start as its not running. Tried to force start from diagnostic mode, couldnt. Checked connections at back of fridge and no luck getting compressor to start either. Sealed system failure. Needs new compressor. ; used 1 297259515 (controller start device), and 1 297286803 (capacitor) from stock.
We serviced a
LG REFRIGERATOR
Model LFX25978ST-01
Near New Bern, North Carolina 28560
Davon
Job Details:
09/02/2025
Leaking behind refrigerator and water is coming out slowly. Found broken water line. ; ordrng 1 ajr56656503 (water tubing).
We serviced a
GE DISHWASHER
Model GDT630PYR3FS
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
09/02/2025
Lower spray arm melted, and broken metal counter balance. Ordered post for customer, mentioned if he has issue just reach out for follow up. ; ordrng 1 wd22x33499 (lower spray arm).
We serviced a
KENMORE DRYER
Model 110.646023
Near Washington, North Carolina 27889
Greg Glade
Job Details:
08/29/2025
Customer reports spinning on dryer but no heating. Upon reading all thermostats and heating element. Found open hi limit, as well as a bad heating element. Replaced both parts and ensured dryer was heating appropriately. ; used 1 279816 (thermal cut off hi), and 1 279838 (element,heater) from stock.
We serviced a
ROPER DRYER
Model RES7745PQ0
Near Washington, North Carolina 27889
Greg Glade
Job Details:
08/29/2025
Customer reports dryer not working. Upon arrival and testing thermostats and heating element,found resistance on thermal fuse, and a grounded heating element. Failed thermal fuse and heating element. ; ordrng 1 279838 (element,heater), used 1 wp3392519 (fuse-thrml) from stock.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418UB3A
Near Ayden, North Carolina 28513
Greg Glade
Job Details:
08/29/2025
Customer reports dish washer not draining water. Upon arrival noticed water on bottom of tub. Forced a drain cycle when arrived and can hear pump working and draining light amounts of water. Cannot replicate issue. Customer also reports leaking during run cycles of dish washer. Noticed a worn door bottom gasket.
We serviced a
GE WASHER
Model GTW485ASJ4WS
Near Greenville, North Carolina 27858
Greg Glade
Job Details:
08/29/2025
Customer reports washer note cycling. Noticed that during diagnostic mode, all functions work aside from spin and agitate. Error code 3 pertaining to locked motor. Checked everything that tech manual referred to for this specific issue. Checked windings at motor and all normal and within range. Checked capacitor as well and is within range. Parts not getting correct communication, failed control board. Customer opting to replace unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
08/29/2025
Customer reports freezer not holding tempupon arrival noticed compressor running but no overflow of frost buildup anywhere. Measured specs on thermistor, defrost heater and thermal fuses. Nothing is out of range. Evaporator only freezing on lower 1-2 coils. Sealed system failure. Customer opted to replace unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
08/29/2025
Small leak coming from around sump , the gasket was folded on itself, reseated it, watched for about 15 minutes to see if a leak would appear. No leak found after resetting the sump. Told customer to just keep an eye out just in case. Might have to replace sump if leak continues.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Grifton, North Carolina 28530
Greg Glade
Job Details:
08/29/2025
Customer reports water over filling for cycles. No error codes present. Also noticed water hoses swapped. Checked pressure sensor hose to ensure fitted correctly. Calibrated machine. Ran automatic test cycle end manual test cycle to ensure proper functions of all components. Told customer if issue persists would have to change control board. ; ordrng 1 w11603810 (control).
We serviced a
KENMORE REFRIGERATOR BOT
Model 79579783901
Near Greenville, North Carolina 27858
Davon
Job Details:
08/29/2025
Replaced water line. Confirmed proper operation.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297AAWP
Near Kinston, North Carolina 28504
Greg Glade
Job Details:
08/28/2025
Customer reports an error with UI board, ice on roof of freezer, ice maker not working, and freezer door light not on. Power cycled fridge at first, wasnt able to fix ui. Power cycled it longer and held different buttons down and eventually ui reset. Functions properly. Ice on roof of freezer, due to open door and moist air getting inside, no signs of a faulty gasket. Freezer door light switch was blocked by ice, after fixing it, door light works as it should. Ice maker wouldnt harvest, Ensured ice was turned on at ui board, and tried to harvest again. No harvest available, Failed ice maker. ; ordrng 1 DA97-05422A (Ice maker)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1713LWF
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
08/28/2025
Continue reports fridge door falling off. Noticed installed incorrectly. Pin was installed wrong. Was able to take pin out and correctly install. Fridge door working appropriately.
We serviced a
GE WALL OVEN
Model PT7550SF9SS
Near New Bern, North Carolina 28562
Davon
Job Details:
08/28/2025
F97 error code. Lower fan speed below limit. Failed lower fan. Ordering fan. ; ordrng 1 WB26X35089 (COOLING FAN LOWER(MO79))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW10
Near Kinston, North Carolina 28501
Greg Glade
Job Details:
08/28/2025
Customer reports want check up on fridge, says constantly running. Upon arrival noticed temperatures were fine but compressor not running. Noticed that once I turned on cooling at temp control, compressor and fans ran perfectly fine. Checked compressor to ensure it wasnt pulling higher amps than it should have, checked out fine. Also checked evaporator to ensure that no frost buildup was occurring. Even coated frost on evaporator. Fridge is in good condition.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5057LW0
Near Washington, North Carolina 27889
Davon
Job Details:
08/28/2025
Installed new wiring harness. Confirmed proper operation of all functions in automatic test mode.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
08/27/2025
Installed new gasket on dishwasher. Ensured proper function after installing. Put the new knob on their range as well.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
08/27/2025
Customer reported no cooling in fridge or freezer and unable to hear unit running. Upon inspection noticed no fans and no compressor running. Able to force compressor to run through diagnostic mode. Checked other components in diagnostic mode, all functioning properly. Power cycled fridge to see if compressor would run regularly. Compressor does run regularly but does not produce frost on evaporator. Sealed system failure. Customer opted to replace unit.
We serviced a
SAMSUNG REFRIGERATOR SID
Model RF28R7551SR/AA
Near Winterville, North Carolina 28590
Davon
Job Details:
08/27/2025
Recently replaced ice maker. It worked for a few days. Now shows ice maker full and not making ice. No error codes stored. No error codes in self diagnosis. Force started ice maker. No ice noted in ice room. After disassembling ice room and reinstalling parts showed ice off. Power cycled and it turned to. ON after a few minutes. Tested receiver and emitter per service manual and confirmed that. FULL ICE showed in Load Status when hand was placed between emitter and receiver. Atypical ice maker problem. Ice level sensor intermittently sensing full when it isn't.
We serviced a
KENMORE REFRIGERATOR
Model 363.9550417
Near Kinston, North Carolina 28501
Greg Glade
Job Details:
08/27/2025
Installed new defrost heater and steamed out the evaporator again. Ensured proper function of heater after installing.
We serviced a
GE WASHER TOP LOAD
Model PTW600BSR1WS
Near Seven Springs, North Carolina 28578
Greg Glade
Job Details:
08/27/2025
Installed new control and set personality id. Ensured washer was filling, cycling, agitation and spinning appropriately.
We serviced a
GE WASHER TOP LOAD
Model HTW240ASK6WS
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
08/27/2025
Control board code, 11. Failed control board. Ordered control to be replaced for customer.; ordrng 1. WH22. X38441. C (Control board)
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2476SF8A
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
08/26/2025
Customer reports clicking coming from dishwasher. Noticed that everything seems to be functioning appropriately. Cannot replicate the issue. Recommend keeping the door closed and off issue persists have customer reach out. Suspect failing door latch.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5057LW0
Near Washington, North Carolina 27889
Davon
Job Details:
08/26/2025
Recently installed new capacitor. Customer reports capacitor falling off. Found capacitor hanging under washer and red wire broken at plug. Will replace wiring harness. ; ordrng 1. W11643701 (Wiring harness)
We serviced a
MAYTAG WASHER TOP LOAD
Model MAT20PRAWW0
Near Greenville, North Carolina 27858
Davon
Job Details:
08/26/2025
Installed new wiring harness. Clothes were in washer so. I wasnt able to test it after installation. 1 hr labor.
We serviced a
KENMORE REFRIGERATOR BOT
Model 79579783901
Near Greenville, North Carolina 27858
Davon
Job Details:
08/26/2025
Leaking again. 5/16 water line broke off inside john guest fitting for the second time. Will replace the entire line behind refrigerator. ; schdld next appmnt for 8/29. FRI 12-3
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TP2
Near Ayden, North Carolina 28513
Greg Glade
Job Details:
08/26/2025
Customer reported leaking coming from fridge, Noticed a gap at the drain hose so thats where the water was coming from. Put gasket sealant on the hose and reapplied to the hose outlet. Ensuring a firm connection to prevent further leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Kinston, North Carolina 28501
Greg Glade
Job Details:
08/26/2025
Customer reported leaking coming from freezer. Noticed large sheet of ice on bottom of freezer and clogged drain hose. Cleaned hose and excess ice from freezer. Ensured proper flow coming from drain hose.
We serviced a
WHIRLPOOL DRYER ELECTRIC
Model WED4815EW1
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
08/25/2025
"Customer reports dryer making a squeaking noise.Noticed belt was tearing, and one wheel and pulley were stiff.Replaced with 4392065Ensured dryer functioning as should after installing new parts. ; used 1 4392065 (Dryer repair kit) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
08/25/2025
"Customer reports leaking coming from door corner, No signs of damage to seal / no leaking coming from drain pump.Noticed buildup on the sealRecommended replacement seal Customer also has a broken knob on ge range, wanted a new one so ordered.; ordrng 1 W11664713 (For inner gasket) and 1 WB03X27192 (Door range)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
08/25/2025
"Installed new sump, Old sump had a broken tab where drain pump would be.Ensured new sump was installed correctly and drain pump fitting was correct.; used 1 W11025157 (MOTOR ASSM) from stock"
We serviced a
LG REFRIGERATOR SID
Model LSXS26386D.ASBCNA0
Near Farmville, North Carolina 27828
Davon
Job Details:
08/25/2025
"Not cooling. 56F freezer side, 59F on refrigerator side. Low side pressure 50 psig with compressor running. 56 equalized pressure. Failed compressor. Compressor was replaced 4 years ago. Installed new compressor from truck stock. Pressure tested for leaks. Pulled vacuum for 30 minutes to 30inHg. Recharged with 5.8 oz of R134A. Low side pressure 25 psig after 5 minutes of compressor running. Freezer temp down to 47 degrees when I left. ; pckd up 1 WPW10143759 (DRYER) and 1 TCA38151706 (COMPRESSOR(Warranty))"
We serviced a
WHIRLPOOL REFRIGERATOR BOT
Model WRB322DMBM01
Near Kinston, North Carolina 28504
Greg Glade
Job Details:
08/25/2025
"Customer reports fridge not cooling, Upon arrival noticed fridge frozen over.Customer mentioned she unplugged fridge and let defrost a little and got cooling again temporarily.Fans working, tested defrost heater, defrost thermostat, freezer thermistor, and FF therm.Only thing out of spec was the defrost thermostat at 58kohms. Replaced defrost thermostat; used 1 5303918214 (Defrost thermostat) from stock"
We serviced a
KENMORE REFRIGERATOR
Model ="253.70402613"
Near Ayden, North Carolina 28513
Greg Glade
Job Details:
08/25/2025
"Installed new defrost heater,Ensured proper function after installing new heater."
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near New Bern, North Carolina 28560
Greg Glade
Job Details:
08/25/2025
Installed new bake elementEnsured oven was heating appropriately
We serviced a
FRIGIDAIRE FREEZER
Model FFFU20F2VW2
Near Grifton, North Carolina 28530
Greg Glade
Job Details:
08/25/2025
"Customer reports freezer not maintaining temperatureUpon arrival noticed temperature at 33 degrees.Tested the thermistor and it is within range. Noticed service tip regarding the connector at the thermistor,Proceeded to test at the control board as well, got same reading from at connector.Evaporator is freezing with decent and even frost.Fan also running.Told customer to keep an eye on temperature and just notify us if further discrepancies occur with temperature."
We serviced a
GE WASHER FRONT LOA
Model GFW550SSN3WW
Near Greenville, North Carolina 27858
Greg Glade
Job Details:
08/22/2025
Customer reports a grinding noise coming from washer. Upon arrival tried to recreate problem, noticed it would make noise when spinning. Checked the back to see if something was lodged or stuck maybe in the drive belt or motor. Noticed when I manually spun the drive belt wheel to the tub the noise would occur. Failed tub bearings. Customer opted to replace unit.
We serviced a
GE RANGE
Model GRS500PV1SS
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
08/22/2025
Installed new UI. Ensured U working properly after installation.
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model FFHT1835VS1
Near Farmville, North Carolina 27828
Greg Glade
Job Details:
08/22/2025
Customer reports fridge doesnt feel right. Upon arrival temps were 44 and -1 respectively. So freezer was functioning correct. Noticed fan was not running unless manually started. Failed fan motor; ordrng 1 242219206 (Evap fan motor)
We serviced a
WHIRLPOOL DRYER
Model WED5790VQ1
Near Greenville, North Carolina 27858
Greg Glade
Job Details:
08/22/2025
Installed timer and ensured dryer was heating.
We serviced a
SAMSUNG REFRIGERATOR
Model RT21M6213SR
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
08/22/2025
Installed thermostat and thermistor. Ensured no blockage at drain. Fridge functioning as should. Used Frigidaire thermostat & da32 00006s
We serviced a
GE REFRIGERATOR SID
Model GSS25IYNZHFS
Near Ayden, North Carolina 28513
Greg Glade
Job Details:
08/22/2025
Installed new control board, ensured water valves working properly and ice maker was working properly.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VSA
Near Kinston, North Carolina 28501
Greg Glade
Job Details:
08/22/2025
Customer reports fridge and freezer not working. Upon arrival noticed compressor and fans not running. Tested at cold control to see if voltage is there. Had voltage but wont manually advanceFailed defrost timer. Replaced defrost timer, Compressor and fans started running. Ensured frost started to build up on evaporator after installing new part.; used 1 5304526183 (Defrost timer) from stock
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near New Bern, North Carolina 28560
Davon
Job Details:
08/22/2025
Not heating past 300 F on bake. Found broken bake element. ; ordrng 1 W10779716 (BAKE ELEMENT)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near New Bern, North Carolina 28560
Davon
Job Details:
08/22/2025
Drum not spinning. Found broken belt. Replaced belt and confirmed proper operation. ; pckd up 1 341241 (BELT, DRIVE)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8127LW0
Near Winterville, North Carolina 28590
Davon
Job Details:
08/22/2025
Confirmed diagnosis of faulty transmission.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Winterville, North Carolina 28590
Davon
Job Details:
08/22/2025
Drum not turning. Found sticking idler pulley. Belt has heat/wear damage but isnt broken. ; ordrng 1 W11162091 (Belt), used 1 279640 (PULLEY, IDLER) from stock
We serviced a
KENMORE REFRIGERATOR
Model 363.9550417
Near Kinston, North Carolina 28501
Greg Glade
Job Details:
08/22/2025
Customer reports cooling on freezer but not fridge. Upon inspection noticed iced up evaporator, defrost issue. Noticed burned connectors at defrost heater. Failed defrost heaterSteamed out evaporator so customer would have some cooling temporarily.; ordrng 1 WR51X442 (Defrost heater assembly)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
08/21/2025
Customer reports leaking coming from behind fridge. Upon inspection noticed a large pool of constant water, even after drying some up. Was able to pull fridge out a little to inspect the back and saw the water line from sink to fridge was broken, spraying water everywhere. Replacing the water line, had to turn off water to house as I could not turn off the piercing valve at the sink.
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA40J3000AW/A2
Near Greenville, North Carolina 27858
Greg Glade
Job Details:
08/21/2025
Pressure hose came off again. Made sure to reinstall securely, and no leaks when running cycle.
We serviced a
GE WASHER TOP LOAD
Model GTW335ASN1WW
Near Greenville, North Carolina 27858
Davon
Job Details:
08/21/2025
Customer reports that unit won?t spin. Noticed that lid won?t open either. Error codes 19, 31, and 23. UI timeout, OOB, and critical lid lock failure. Diagnosed failed lid lock. Replaced lid lock and unit would lock and unlock when selecting spin but would not start cycle and lights would go out. Failed control. Ordered 1 WH22X29556 (TRIAC PCBA).
We serviced a
WHIRLPOOL DRYER
Model WED5790VQ1
Near Greenville, North Carolina 27858
Greg Glade
Job Details:
08/21/2025
Customer reports dryer not heating up. All sensors and heating element tested fine. Tested lines red to black, confirmed continuity and also 240V. Failed timer not closing circuits to heating element.
We serviced a
SAMSUNG REFRIGERATOR SID
Model RF29BB86004MAA
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
08/21/2025
Customer reports no cooling in fridge. Fridge was off when arrived. Plugged in and checked to see if was getting power, which it was. Compressor has power to it and is running, but no frost on the evaporator. Sounds like boiling in the fridge. No cooling happening, 74 degrees and 78 degrees in the fridge and freezer. Red light on control board, signaling issue related to cooling/inverter/compressor/faulty board. Sealed system failure.
We serviced a
KENMORE DRYER
Model 11077122310
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
08/21/2025
Customer reported dryer was squeaking and not heating properly. Good vent blow back. Checked sensors all within spec. After running a test cycle dryer belt snapped. Failed dryer belt. Temp of running dryer was about 100?115?F before repair. Replaced B dryer belt and valve coils to hopefully keep their heat managing better. After repair temp was about 120?130?F after 10 minutes. Ensured proper function of dryer after installing new parts. Used 1 4392067 (DRYER REPAIR KIT), and 1 279834 (2 COIL GAS VALVE SET) from stock.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
08/21/2025
Customer said leaking coming from behind fridge. Upon inspection noticed a large pool of constant water, even after drying some up. Was able to pull fridge out a little to inspect the back and saw the water line from sink to fridge was broken, spraying water everywhere. Replacing the water line, had to turn off water to house as I could not turn off the piercing valve at the sink.
We serviced a
KENMORE REFRIGERATOR
Model 253.70402613
Near Ayden, North Carolina 28513
Greg Glade
Job Details:
08/21/2025
Customer reports fridge not cooling. Upon arrival fridge temp was higher about 45 degrees, the freezer temp was normal. Checked evaporator, noticed completely frozen over. Checked defrost circuit and found high resistance. Then measured at defrost heater, 4 mohms resistance. Failed defrost heater.
We serviced a
GE REFRIGERATOR
Model GSH25JSTESS
Near Grifton, North Carolina 28530
Davon
Job Details:
08/21/2025
Not cooling. Dispenser not working. Lights come on when opening the doors. Found no voltage to UI where it should be sending 13 volts. Failed control board. Installed new control board and confirmed proper operation. Also provided with surge protector and replaced plastic waterline with stainless braided water line.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near La Grange, North Carolina 28551
Greg Glade
Job Details:
08/20/2025
Installed new heating element. Ensure proper function of dryer after installation.; used 1 279838 (Heating element) from stock
We serviced a
GE WASHER TOP LOAD
Model PTW600BSR1WS
Near Seven Springs, North Carolina 28578
Greg Glade
Job Details:
08/20/2025
Installed new actuator. Tested agitate and spin cyclesBoth worked appropriately.
We serviced a
SAMSUNG REFRIGERATOR SID
Model RF28R7551SR/AA
Near Winterville, North Carolina 28590
Davon
Job Details:
08/20/2025
Installed new ice maker that has been backordered since beginning of June. Confirmed that it completes test cycle and fills. Old ice maker error present. Cleared ice maker errors. Shows ice maker on and making ice.
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Kinston, North Carolina 28501
Greg Glade
Job Details:
08/20/2025
"Customer reports washer not running any cycle. Error codeF5E2 - lid lock failureF7E0 - power loss at Acu. Tried to run washer - wont run, starts to drain and doesnt lock lid. Unit has correct power. Failed lid lock; used 1 W10810403 (Lid lock assembly) from stock"
We serviced a
SAMSUNG RANGE GAS
Model NX58H5600S
Near Stokes, North Carolina 27884
Davon
Job Details:
08/20/2025
"Oven not heating. Found bake igniter drawing 2.9 amps. Failed bake igniter. Installed new bake igniter and confirmed proper operation. ; used 1 5303935066 ( IGNITER,OVEN) from stock"
We serviced a
WHIRLPOOL RANGE GAS
Model WFG320M0BS3
Near Ayden, North Carolina 28513
Greg Glade
Job Details:
08/20/2025
"Customer reports oven not turning on. Suspect failed bake igniter.Tried to check if broil would work, 10-15 seconds in huge pop sound happened, breaker flipped on oven as well as the living room area. Suspect wrong wiring somewhere as if oven was going to trip the breaker, the living room wouldnt have failed as well. Told customer to schedule a follow up after electrician comes by for a further diagnosis."
We serviced a
GE WASHER TOP LOAD
Model HTW240ASK6WS
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
08/20/2025
"Customer reports not spinning / wet clothes.Error code 26 for out of balance. Checked the balance rod and ring, everything seemed fine. Checked motor belt drive and pulley systemNoticed a twisted belt and lots of grease on the pulleys. Cleaned grease off and rearranged belt. Washer finished a spin cycle and no out of balance error. Recommended to customer that if problem persists, can schedule follow up to change pulley system."
We serviced a
KENMORE DISHWASHER
Model 66515835792
Near Washington, North Carolina 27889
Davon
Job Details:
08/20/2025
"08/18: Customer reports that washer isnt getting dishes clean, especially bowls. Found bearing on lower wash arm worn down. 08/20: Installed new bearing."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8127LW0
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
08/20/2025
"Customer reports noise coming from washer when spinning / agitating. Looked at motor / static nothing seems to be off. Noise seems to be coming from under pulsator. Cant remove pulsator, stuck on really well.Suspect failed transmission due to the noise coming from what it seems to be gear shaft under pulsator. Cannot confirm 100% without breaking off pulsator. Suspect failing transmission"
We serviced a
KITCHEN-AID REFRIGERATOR
Model KSRC25FVMS00
Near Greenville, North Carolina 27834
Davon
Job Details:
08/20/2025
Not cooling on both sides. Found compressor and fans running. Compressor is hot to touch and drawing 0.8 amps. Condenser coil is cool to touch. Sealed system failure.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
08/20/2025
"Clip where drain pump goes to is broken, Need replacement sump. Leaking coming from drain pump, when drain is initiated the pressure kicks off the pump due to one of the 3 clips missing. ; ordrng 1 W11025157 (MOTOR ASSM)"
We serviced a
KENMORE WALL OVEN
Model 91141389890
Near Greenville, North Carolina 27834
Davon
Job Details:
08/20/2025
Wall oven not working. F7 Error showing whenever the power is on. Only Start and Clear/Off buttons make sound when pressing. F7 is a touchpad error. The touch panel is no longer available. Took ribbon connector out and error code did not come on. Reattached ribbon connector and now touch pad is working. Cleaned ribbon connector with nitrogen gas. Confirmed proper operation.
We serviced a
WHIRLPOOL RANGE GAS
Model WEG745H0FS0
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
08/20/2025
"Upon arrival customer stated theres a gas leak from range.Noticed that when turning on gas, there was a faint smell. At first thought it from multiple valves but was wrong.Did notice that one of the knobs was acting weird with a little too much play. Noticed if Knox wasnt pushed all the way closed that there would be a gas smell. Told customer to use as is, and be weary of the faulty knob. If there is a gas smell, try to turn off gas with a different knob.Recommend replacement Knob for the stove."
We serviced a
SAMSUNG REFRIGERATOR
Model RT21M6213SR
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
08/20/2025
"Customer reports freezer not working, Noticed freezer has buildup of ice. Opened evaporator and found lots of ice buildup, clogged drain and frozen over drain.Freezer not defrosting, fridge temp was not terribly out of spec, 42 degrees freezer ~6Checked thermistor and got no readings from it. Failed thermistor. Also checked defrost heater, got unusually high reading, but somewhat normal reading. Was about 145 ohms. Tried to force defrost, but couldnt get into service mode to force a defrost. Recommended to customer to unplug the fridge and let the ice melt in there meantime as there is quite an abundance of ice buildup. Evaporator functioned perfectly well, just defrost issue. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 DA47-00301F (Thermistor) and 1 DA32-00070A (Temp sensor fridge)"
We serviced a
GE DISHWASHER
Model GDP615HBM0TS
Near Ayden, North Carolina 28513
Greg Glade
Job Details:
08/19/2025
"Customer reports dish washer not turning on. Upon arrival wouldnt turn on, power cycled the dish washer. Still didnt turn on till flipping the control for the garbage disposal. Dish washer does drain. Tested connections for various functions at control board, all fuses okay. During cycle motor just keeps running until manually turned off. Cant put dishwasher in diagnostic mode to run automatic cycle test. Error codes also dont display. Failed motor. Customer will replace unit"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TP2
Near Ayden, North Carolina 28513
Greg Glade
Job Details:
08/19/2025
"Installed freezer gasket. Ensured that gasket was properly installed, no open spaces for air to get through and connecting as it should."
We serviced a
GE REFRIGERATOR SID
Model GSS25IYNZHFS
Near Ayden, North Carolina 28513
Greg Glade
Job Details:
08/19/2025
"Customer reports water flooding from water dispenser at fridge. Upon arrival turned on water, and no water from dispenser. Replaced water valves Noticed humming coming from valves .Valves being powered workout being actuated. Checked dispenser switch to ensure not a stuck switch.Disconnected j4 at control board to check it wasnt the ui board powering the valves. Valves stayed powered on without j4 connected. Failed water valves and control board."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Vanceboro, North Carolina 28586
Davon
Job Details:
08/19/2025
Not making ice. No error codes present. Thermistor colder than harvest temp. Fills appropriately. Harvest completes in test mode. Power cycled. Will replace IM if it still doesnt make ice.
We serviced a
AMANA WASHER FRONT LOA
Model NTW4519JW2
Near New Bern, North Carolina 28562
Davon
Job Details:
08/19/2025
"Drain pump running continuously when plugged in. Error codes F1E1, F8E1, F3E1. Failed control board. This problem is covered by Whirlpool under a special warranty. ; ordrng 1 W11607637 (CNTRL-ELEC)"
We serviced a
WHIRLPOOL RANGE ELECTRIC
Model KSEG950ESS
Near Stokes, North Carolina 27884
Greg Glade
Job Details:
08/19/2025
Installed new ui board. Ensured proper function of board after installation.
We serviced a
KENMORE FREEZER
Model 25322042410
Near New Bern, North Carolina 28562
Davon
Job Details:
08/19/2025
Installed new cold control. Confirmed that freezer is running.
We serviced a
GE RANGE
Model JB256DDM2WW
Near Greenville, North Carolina 27858
Greg Glade
Job Details:
08/19/2025
"Customer reports only being able to use one burner at a time. Was not able to fully replicate problem. Checked infinite switches, noticed charring on one infinite switch. Checked amperage of the burner the customer mentioned, it has varying amperage about every 5 secs, not typically normal to the other burners which were more consistent.Failing infinite switch."
We serviced a
BOSCH DRYER
Model WTG86403UC/01
Near New Bern, North Carolina 28560
Davon
Job Details:
08/19/2025
08/15: DR showing on dryer and dryer quits. Found failed condensate drain pump. 08/19: E92 and e:03 stored. Installed new drain pump and cleaned out significant amount of lint from condensate drain area.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AS8
Near Chocowinity, North Carolina 27817
Davon
Job Details:
08/19/2025
"Water filter manifold not connected. Found water line broken off of manifold. Was able to get it back out with some difficulty. Trimmed water line and reinserted them both into manifold. Attempted to test, but no water pressure available. Please check carefully for leaks. Also reattached upper left hinge cover."
We serviced a
GE RANGE
Model GRS500PV1SS
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
08/19/2025
"Customer reports beeping coming from range. Error code f722 - related to button being pressed on ui for longer than 30 seconds. Customer did power cycle the range about a week ago, still doing the same thing beeping. Recommend replacing the UI board as its failing. No other issues found as every component works on oven. (Stovetop, bake / broil); ordrng 1 WB27X48615 (Control ui board)"
We serviced a
GE WASHER
Model GFW550SSN1WW
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
08/19/2025
"Customer reports not spinning after starting cycle. Washer does fill and drain, it also tries to spin but stops after a cycle. Error codes f65 and f3. Codes relate to locked rotor and a pressure sensor failure. Tested motor windings.Tested the speed sensor as well, it is within specifications.Motor is not locked and spins freely. Did check inverter board for loose connections or damaged wires found none. Inverter board is not communicating with the motor. Failed inverter board."
We serviced a
GE DRYER ELECTRIC
Model GTD48EASW0WB
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
08/19/2025
Customer said dryer wasnt working. Upon arrival noticed that dryer would try to start but not activate the belt drive.Took dryer apart and noticed belly broken.Replaced belt and dryer ran perfectly fine. Told customer to let us know if any other issues happen. ; used 1 WE03X29897 (Drive belt) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
08/19/2025
Installed new pump. Ran normal cycle and diagnostic cycle. ensured washer was functioning properly after installation.
We serviced a
GE RANGE
Model JB645DK1WW
Near Deep Run, North Carolina 28525
Greg Glade
Job Details:
08/18/2025
"Customer reports f722 error code on ge range. Saw the code still on our board when arrived. Per tech manual for troubleshooting service code - unplugged range, waited a few minutes and replugged it. If code repopulates replace control. Tested all controls on the UI and everything works. Code related to a stuck control."
We serviced a
FRIGIDAIRE REFRIGERATOR BOT
Model FGHG2366PF0
Near Kinston, North Carolina 28504
Greg Glade
Job Details:
08/18/2025
"Customer reports fresh food side of fridge not working but freezer is working. 39F degrees in freezer 72F in fresh food. Drain not clogged. Checked evaporator, nice even coat of frost; no excessive ice found. Noticed fan not running even after trying to see if it would run with door switch closed. Checked connections and resistance of fan motor, connections were fine. Noticed motor stickingFailed fan motor.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5SVAXVL01
Near Greenville, North Carolina 27834
Davon
Job Details:
08/18/2025
Not cooling well. 57 degrees in refrigerator. 44F in freezer. Ice ball noted in upper right corner of freezer evaporator. Sealed system failure.
We serviced a
KENMORE DISHWASHER
Model 66515835792
Near Washington, North Carolina 27889
Davon
Job Details:
08/18/2025
"Customer reports that washer isn't getting dishes clean, especially bowls. Found bearing on lower wash arm worn down. ; ordrng 1 WP9742946 (BEARING)"
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Kinston, North Carolina 28501
Greg Glade
Job Details:
08/18/2025
Installed new drain pump. Ensured functionality of dishwasher after installing.
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Kinston, North Carolina 28504
Greg Glade
Job Details:
08/18/2025
"Customer reports dryer making a rattling noise. Upon inspection turned dryer on, and a very loud rumbling noise. Noticed stuck wheels and pulley and lots of debris in vent.Failed pulley system.Recommend dryer repair kit.(Pulley, wheels, and belt) Installed repair kit. Ensured dryer ran normally after new kit installation.; used 1 4392067 (Dryer repair kit) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDBSR/AA-14
Near Washington, North Carolina 27889
Davon
Job Details:
08/18/2025
"Leaking water. Found water under crisper drawer. Duck bill drain tubes plugged for ice maker and refrigerator evaporator. Also noted plastic water line for refrigerator. Installed new duck bill tubes for ice maker and refrigerator evaporator. Installed new water line to refrigerator. Removed water from under crisper drawer. ; used 1 DA82-01415A (WATER LEAKAGE KIT) from stock, pckd up 1 1405RFSS (1/4'X60' SS IM HOSE)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near La Grange, North Carolina 28551
Greg Glade
Job Details:
08/18/2025
"Customer reports dryer not heating.Double checked its getting 240V. Ensured dryer was indeed not heating.Tested all sensors found nothing wrong.Noticed heating element was open, Failed element."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
08/18/2025
"Installed new sump, Ensured proper function of dish washer after installing new part."
We serviced a
GE WALL OVEN
Model PT7550EH4ES
Near Grifton, North Carolina 28530
Davon
Job Details:
08/18/2025
Installed new display control. Oven no longer displays probe when starting a bake cycle. It also shows 100 degrees when preheating. It did show 150 once before I entered the time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
08/18/2025
Installed new sump. Ensured proper function of dishwasher after installation.
We serviced a
GE REFRIGERATOR
Model GSE25HGHBHWW
Near Greenville, North Carolina 27858
Greg Glade
Job Details:
08/18/2025
"Installed new defrost heater and thermostat.Ensured proper functionality after installing new parts.; used 1 WR51X10055 (Defrost heater), and 1 WR50X10065 (Defrost thermostat) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Kinston, North Carolina 28501
Greg Glade
Job Details:
08/15/2025
"Customer reports dish washer not functioning or cycling. Dish washer will fill, and spray water. But wont drain.Tried force draining and nothing, same with automatic test cycle and manual test cycle. Has voltage to pump. Drain pump can be heard humming, and stuttering when trying to run. Failed drain pump. ; ordrng 1 W10876537 (Drain pump)"
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near Pink Hill, North Carolina 28572
Greg Glade
Job Details:
08/15/2025
Replaced dryer pulley. Ensured proper function of dryer after installation of part.; used 1 DC93-00634A (IDLER PULLEY) from stock
We serviced a
LG REFRIGERATOR
Model LTCS24223S/04
Near Chocowinity, North Carolina 27817
Davon
Job Details:
08/15/2025
Still not cooling correctly. Found FF light not turning off when door is closed. Adjusted door and confirmed proper operation.