We serviced a
FRIGIDAIRE FREEZER
Model LFFH20F3QWC
Near Vanceboro, North Carolina 28586
Davon
Job Details:
11/06/2024
Not cooling. Found evaporator frosted over. Drain isnt plugged. Suspect this was caused from the door being left open.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVW6200KW2
Near Grifton, North Carolina 28530
Davon
Job Details:
11/05/2024
"Only hooked to cold water. Complaint that sometimes switches to warm water for water temp. It also doesnt always complete spin cycle. Error codes F8E1, F7E1, F0E9, F7E7. Ran through test mode and only error noted is that it doesnt let in hot water. May be that water temp setting was changed as this has worked for the past couple of years. Believe problems would be rectified by hooking water supply to hot water valve if this continues."
We serviced a
WHIRLPOOL WASHER FRONT LO
Model WFW8740DW1
Near Kinston, North Carolina 28501
Davon
Job Details:
11/05/2024
"Not completing cycle. Not draining water. Error code F3E1, F9E1, F5E4, F8E3."
We serviced a
FRIGIDAIRE REFRIGERATOR SI
Model FGHC2331PF2
Near Goldsboro, North Carolina 27534
Davon
Job Details:
11/05/2024
SY EF error a few days ago. Defrosted and it has been not cooling well since. Evaporator frosted over. Defrosts quickly in test mode. Cover was off. Replaced it and ran defrost a couple more times. Will quote control board if this reoccurs.
We serviced a
BOSCH DISHWASHER
Model SHEM63W55N/13
Near Winterville, North Carolina 28590
Davon
Job Details:
11/05/2024
Complaint of E19 error. This is for detergent dispenser. Found dispenser full of detergent. Ran test mode and detergent dispensed. No other errors found. 30 day warranty on service call. Noted filter not secured properly. Rotated screen to line up arrows to secure.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C5EXW02
Near Greenville, North Carolina 27858
Davon
Job Details:
11/05/2024
Unit doesnt make ice or dispense water. Found water turned off behind refrigerator. Turned it back on. Confirmed unit dispenses water and fills ice maker. Tightened water valve where it was leaking.
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Winterville, North Carolina 28590
Davon
Job Details:
11/05/2024
Not heating in bake or broil. Found relay on control board not closing. Failed control.
We serviced a
KENMORE WASHER TOP LOAD
Model 110.26912691
Near Greenville, North Carolina 27834
Davon
Job Details:
11/05/2024
Not spinning. Found basket loose. Would need new basket. Not economical to repair.
We serviced a
WHIRLPOOL REFRIGERATOR SID
Model WRS571CIHZ01
Near Greenville, North Carolina 27858
Davon
Job Details:
11/05/2024
Dispenses water slowly. Clumping in ice bucket under ice maker. It was doing this before water valve was replaced. Found isolation valve letting only a trickle through. Failed isolation valve.
We serviced a
BOSCH WASHER FRONT LOA
Model WFMC5301UC
Near Washington, North Carolina 27889
Davon
Job Details:
11/05/2024
09/03: Not draining water intermittently. Failed drain pump. Generic pump quoted with 90 day warranty. May also be able to obtain Bosch pump for about $160 extra. I can get a firm quote on that if needed.11/05: Recently diagnosed failing drain pump. Now complaint of leaking. Did not find evidence of leak in washer. Did note water stains from water inlet hose leaking at wall. Installed new drain pump. Confirmed proper operation. ; pckd up 2 FJWAS-360-PP (SS WASHER INLET HOSE)s and 1 ERP00436440 (Drain pump)
We serviced a
SAMSUNG DRYER
Model DV40J3000EW/A2-02
Near Kinston, North Carolina 28504
Davon
Job Details:
11/04/2024
Rattling sound. Found dirty blower wheel. Also noted that unit is not heating and has an open heating element. Significant rust in unit which usually occurs from a plugged dryer vent. ; pckd up 1 DC47-00019A (ELEMENT)
We serviced a
ZLINE RANGE
Model RAS-48
Near Ayden, North Carolina 28513
Davon
Job Details:
11/04/2024
Oven not heating bake or broil. Heats only if thermostat turned to max. Otherwise it has 240 volts across terminals on it. Found failed thermostat. Also noted failed indicator light. It has 240 volts to it but doesnt light up.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Greenville, North Carolina 27858
Davon
Job Details:
11/04/2024
Had F8E4 error code again. Found water stains on left side of drip pan. Cleaned debris from under door seal. Water may have been wicking over ledge of tub on debris.
We serviced a
GE DRYER ELECTRIC
Model GTD65EBSJ4WS
Near Farmville, North Carolina 27828
Davon
Job Details:
11/04/2024
Complaint of loud noise when running. Found key stuck on drum glide. Removed and confirmed proper operation. Noted that dryer plug is not always making connection.
We serviced a
SAMSUNG REFRIGERATOR
Model RF263TEAESG/AA-04
Near Greenville, North Carolina 27834
Davon
Job Details:
11/04/2024
Low side pressure 16 inHg when running. Equalized to 30 psig. Weighed in 5.6oz of R134 a. Low side pressure 15 psig after adding refrigerant. Added dye. Will return to look for dye when freezer stops making ice.
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Chocowinity, North Carolina 27817
Davon
Job Details:
10/25/2024
"Unit doesnt start a cycle. F0E3, F2E1 error codes. Lid doesnt lock in test mode. Other loads turn on OK. Control light flashing. In UI test all buttons work but rotary knob is very slow to respond to spinning. After turning it several times all lights turned off. Did lid lock test per tech sheet. Failed control according to tech sheet. It does not try to power lid lock at all."
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB08
Near Washington, North Carolina 27889
Davon
Job Details:
10/25/2024
10/18: Not dispensing ice. It is making ice. Found failed auger motor. Please let me know if quote is approved. 10/25: Installed new motor. Confirmed proper operation. ; pckd up 1 W11671282 (Auger motor)
We serviced a
CHAMPION DISHWASHER
Model DHBC
Near Greenville, North Carolina 27858
Davon
Job Details:
10/25/2024
Complaint of not washing. Found wash motor overload tripped. Reset and confirmed proper operation.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AW5
Near Winterville, North Carolina 28590
Davon
Job Details:
10/25/2024
Complaint of ice in freezer. Found ice door flap seal fallen off. Put it back on. Defrosted freezer door and ice bucket. Confirmed proper operation.
We serviced a
LG DISHWASHER
Model LDT5678SS
Near Winterville, North Carolina 28590
Davon
Job Details:
10/24/2024
"10/18: Doesnt turn on. Found roach on UI control board. Unable to rule out UI as well. Ordered both parts. Will install control board first and replace UI if this doesnt fix it. 10/24: Installed new control board for UI and unit now works. Refunded $178.60 to customers card. ; pckd up 1 EBR85054303 (Pcb assembly, display)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY07
Near Greenville, North Carolina 27858
Davon
Job Details:
10/24/2024
Complaint of dispensing ice overnight when control isnt locked. Would need new dispenser pads.
We serviced a
SAMSUNG DRYER
Model DVE60M9900V/A3
Near Greenville, North Carolina 27834
Davon
Job Details:
10/24/2024
"10/15: Intermittent problem with not starting. Initially stopped after a few seconds. Turns easily by hand. Then ran and drew 5 amps through neutral. Likely intermittently failing motor. 10/24: Installed new motor, fan, and pulley assembly. Reassembled and confirmed proper operation. ; pckd up 1 DC93-00101N (Motor w/ blower assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Greenville, North Carolina 27834
Davon
Job Details:
10/24/2024
Not making ice. Found switch for ice maker turned off. Turned it on. Water filter has not been changed since refrigerator was purchased. Changed filter for customer. Filter manifold is missing spring to make it automatically pop filter out when opening cover. Showed customer how to remove filter by prying it slightly to the right with table knife or flat screwdriver. ; pckd up 1 EDR1RXD1 (WATER FILTER)
We serviced a
SAMSUNG REFRIGERATOR
Model RH25H5611SG/AA
Near Ayden, North Carolina 28513
Davon
Job Details:
10/24/2024
"10/18: Not cooling well on refrigerator side. 25 C error code. 120 volts from board for defrost heater. No amp draw. Open defrost circuit. R def sensor 4.010 which correlates to -13 F10/24: Installed new heating element. Left unit in defrost mode. ; pckd up 1 DA47-00322J (Defrost heater, R)"
We serviced a
GE DISHWASHER
Model GDT605PGM0WW
Near Washington, North Carolina 27889
Davon
Job Details:
10/24/2024
10/22: Not draining. Found failed drain pump. 10/24: Installed new drain pump. Confirmed proper operation. Recommended using affresh or citric acid once a month. Started cycle with affresh. ; pckd up 1 WD19X24829 (Drain pump) and 1 W10282479 (CLEANER)
We serviced a
GE REFRIGERATOR BOT
Model GSS25GSHNCSS
Near New Bern, North Carolina 28560
Davon
Job Details:
10/24/2024
Not making ice for several days. Did put out one tray of ice yesterday. Water at the door. Ice maker starts to cycle but doesnt complete harvest. Failed ice maker. ; pckd up 1 WR30X10093 (Ice maker)
We serviced a
SAMSUNG REFRIGERATOR BOT
Model RFG298HDRS/XAA-01
Near Winterville, North Carolina 28590
Davon
Job Details:
10/23/2024
"10/21: Not cooling in freezer Error code 21 , 24 and 33 E. Found open defrost circuit for freezer. 2.58 volts and 46 degrees for freezer thermistor. Circuit now working after disassembling refrigerator. Recommend replacing defrost thermostat in freezer. Ice pipe heater for freezer ice maker is also open and should be replaced. 10/23: Installed new pipe heater. Defrost thermostat closed on arrival. Installed new defrost thermostat because this is the most likely reason it wasnt able to defrost in freezer prior. Cleaned drain tubes and modified duck bill valves so they will be less likely to plug up in the future. Put all parts back together and confirmed that no error codes are present. ; used 1 DA47-00192E (Ice pipe heater), and 1 DA47-00243K ( THERMOSTAT, DEFROST) from stock"
We serviced a
MAYTAG WASHER
Model MAT20PRAWW1
Near Greenville, North Carolina 27858
Davon
Job Details:
10/23/2024
Complaint of washer taking payment but not washing clothes. When putting it in test mode it goes through steps correctly but display doesnt show what is expected. Noted burnt spot on display board. Display does not appear to be working correctly. In manual test mode only able to access L0 for lid lock. Doesnt advance when pressing Delicate. Displays dAS or dA5. Several other symbols light up intermittently. Failed display board. Will backorder board. Prices may change. This is an estimate only. ; O-emld tckt
We serviced a
KENMORE REFRIGERATOR
Model 79574023410
Near Vanceboro, North Carolina 28586
Davon
Job Details:
10/23/2024
Complaint of not cooling. Found ice on first couple passes of freezer evaporator. Likely refrigerator evaporator is leaking. Would suggest changing out compressor as well if repairing.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Winterville, North Carolina 28590
Davon
Job Details:
10/22/2024
Complaint of banging when spinning clothes out. F0E5 error code. Found loose hub and failed suspension. Installed new hub and will return with suspension. ; used 1 W10528947 (DRIVE HUB KIT) from stock
We serviced a
GE REFRIGERATOR
Model GIE18DTNDRBB
Near Greenville, North Carolina 27858
Davon
Job Details:
10/22/2024
When working on dishwasher in unit noted refrigerator is making a loud noise. Found failed evaporator fan motor. Replaced with truck stock and confirmed proper operation. ; pckd up 1 WR60X31522 (EVAPORATOR FAN MOTOR)
We serviced a
LG WASHER TOP LOAD
Model WT5680HVA
Near Greenville, North Carolina 27834
Davon
Job Details:
10/22/2024
Complaint of loud noise in spin. Reproduced problem. Stator is warm to touch afterwards. LE error in test mode. Shifter working appropriately. Rotor intact. Initially stator windings measured high resistance and the measured around 15 ohms each. In test mode voltage being sent to stator but not moving. Then resistance of windings was high again. Failed rotor. ; ordrng 1 4417EA1002Y (STATOR)
We serviced a
GE DRYER ELECTRIC
Model GTD42EASJ2WW
Near Greenville, North Carolina 27858
Davon
Job Details:
10/22/2024
Not heating. Found broken wire on heating element. Fixed wire and confirmed proper operation. Cleaned out lint from blower wheel. Heating element is slightly bent.
We serviced a
LG REFRIGERATOR BO
Model Lrfcs25d3s
Near Greenville, North Carolina 27858
Davon
Job Details:
10/22/2024
Not cooling. Board blinking 3 times. Open compressor winding. Failed compressor.
We serviced a
GE DISHWASHER
Model GDT605PGM0WW
Near Washington, North Carolina 27889
Davon
Job Details:
10/22/2024
Not draining. Found failed drain pump.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC465HW0
Near Vanceboro, North Carolina 28586
Davon
Job Details:
10/21/2024
Loud noise on spin. F0E5. Failed hub. Transmission shaft shows signs of wear. Installed new hub but I expect it to last a few months to a year. Recommend replacing washer when this fails again. ; used 1 W10528947 (DRIVE HUB KIT) from stock
We serviced a
SAMSUNG REFRIGERATOR BOT
Model RFG298HDRS/XAA-01
Near Winterville, North Carolina 28590
Davon
Job Details:
10/21/2024
"Not cooling in freezer Error code 21 , 24 and 33 E. Found open defrost circuit for freezer. 2.58 volts and 46 degrees for freezer thermistor. Circuit now working after disassembling refrigerator. Recommend replacing defrost thermostat in freezer. Ice pipe heater for freezer ice maker is also open and should be replaced. ; schdld next appmnt for 10/23 WED 11-2"
We serviced a
HOTPOINT RANGE ELECTRIC
Model RB7540N2WH
Near Greenville, North Carolina 27834
Davon
Job Details:
10/21/2024
Complaint of oven not heating and 3 burners not working. Found broken bake element and burners out of their sockets. Recommend replacing 2 back 6 inch burners due to one not fitting well and the other falling apart. Please let me know if quote is approved. ; O-emld tckt
We serviced a
JENNAIR RANGE
Model JDS9860AAP
Near Greenville, North Carolina 27858
Davon
Job Details:
10/21/2024
10/17: Front right burner rusted out. Flame comes out around burner head. Failed burner head. All other parts are in good condition. 10/21: Installed new burner head. Confirmed proper operation. ; pckd up 1 WP3403M075-10 (Burner head) and 1 WP71001057 (Knob-burner)
We serviced a
FRIGIDAIRE DISHWASHER
Model Ffcd2413us3a
Near Winterville, North Carolina 28590
Davon
Job Details:
10/21/2024
Complaint of not draining and leaking. Customer reports that unit will leak when water starts circulating. First time it happened was a couple of weeks ago. Customer cleaned out dishwasher and it worked until now. Unable to reproduce leak. Seal appears in reasonably good condition. Air gap for drain pipe is correct. Unit drains quickly when pump is on.
We serviced a
AMANA WASHER TOP LOAD
Model NTW4516FW1
Near Greenville, North Carolina 27858
Davon
Job Details:
10/21/2024
Complaint of not spinning and making squealing noises. Error codes F7E5. Found failed shifter. Picked up new shifter and installed. Noted one of the hoses has some corrosion at wall fitting. Installed two new hoses. Ran calibration mode and confirmed proper operation. ; pckd up 1 W10913953 (Shifter) and 2 FJWAS-360-PP (SS WASHER INLET HOSE)s
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB08
Near Washington, North Carolina 27889
Davon
Job Details:
10/18/2024
Not dispensing ice. It is making ice. Found failed auger motor. Please let me know if quote is approved. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Washington, North Carolina 27889
Davon
Job Details:
10/18/2024
Complaint of broken lid strike. Replaced lid strike. Confirmed proper operation.; pckd up 1 W11457841 (STRIKE)
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9470WW01
Near Greenville, North Carolina 27834
Davon
Job Details:
10/18/2024
Complaint of not draining or spinning. Water in tub. F21 error code. Cleared socks from drain pump and confirmed proper operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Greenville, North Carolina 27834
Davon
Job Details:
10/18/2024
Complaint of leaking. Frost on suction tube melting and causing leak. Found failed evaporator fan motor running slowly. Ice ball on upper left corner from fan running slow. Installed new fan motor. Defrosted ice buildup. Confirmed proper operation. ; ordrng 1 WP2315539 (MOTOR-EVAP)
We serviced a
WHIRLPOOL WASHER FRONT LO
Model WFW8300SW03
Near Greenville, North Carolina 27834
Davon
Job Details:
10/18/2024
10/10: Shaking on spin. Found one suspension rod broken where it attaches to the tub. Contract Number HWF5167815 Claim SR222111. INVOICE # IN27642810/18: Installed new shocks. Confirmed proper operation. ; pckd up 1 W10739670 (SUSPENSION KIT)
We serviced a
GE REFRIGERATOR
Model PSHS6RGXBDSS
Near Greenville, North Carolina 27858
Davon
Job Details:
10/18/2024
10/08: Not cooling well in freezer. Set on 9 degrees. Measures 15-20 degrees in freezer. Freezer thermistor 15 kohms at 33 degrees. This is within limits. Ice maker not making ice. When cycling ice maker it fills. Found broken water dispenser line. Customer doesnt use it. Disconnected so it would not leak if used. Placed temp logger to help determine if new temp sensor is needed. 10/11: Temp sensor has had a low temp of 6 degrees F. 10/18: Retrieved temp sensor. Customer decided not to replace ice maker.
We serviced a
GE REFRIGERATOR
Model gie18cthbrbb
Near Greenville, North Carolina 27834
Davon
Job Details:
10/18/2024
Complaint of refrigerator making noise again. Unable to reproduce. Some noise heard when putting ear to the back of refrigerator. The noise is mild and may be from refrigerant entering the evaporator. Adjusted evaporator cover since I noted that it does touch fan blade when adjusting slightly. Please let me know if the noise continues.
We serviced a
LG DISHWASHER
Model LDT5678SS
Near Winterville, North Carolina 28590
Davon
Job Details:
10/18/2024
Doesnt turn on. Found roach on UI control board. Unable to rule out UI as well. Ordered both parts. Will install control board first and replace UI if this doesnt fix it.
We serviced a
SAMSUNG REFRIGERATOR
Model RH25H5611SG/AA
Near Ayden, North Carolina 28513
Davon
Job Details:
10/18/2024
Not cooling well on refrigerator side. 25 C error code. 120 volts from board for defrost heater. No amp draw. Open defrost circuit. R def sensor 4.010 which correlates to -13 F
We serviced a
FRIGIDAIRE RANGE ELECTRIC
Model FCRE306LAFC
Near Grifton, North Carolina 28530
Davon
Job Details:
10/17/2024
New range. Oven control doesnt work. Found failed oven control.; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model LT5000XSW2
Near Pink Hill, North Carolina 28572
Davon
Job Details:
10/17/2024
"10/09: Dryer not starting. Found broken dryer door switch. Also noted brittle dryer belt and that it is squeaking. Recommend dryer repair kit. Washer tub is on an angle. Failed counterweight spring. 10/17: Installed new dryer door switch, dryer repair kit, and counterweight spring. Found tub still on an angle after new spring installed. Apparently it is the shocks that support the tub that are weak. These are no longer available. Deducted labor and counterweight spring from the repair. ; pckd up 1 W10820036 (Door switch) and 1 4392068 (DRYER REPAIR KIT)"
We serviced a
MAYTAG REFRIGERATOR SI
Model MSD2351KES
Near Grimesland, North Carolina 27837
Davon
Job Details:
10/17/2024
Hammering sound when dispensing water. Put filter back in. Unable to reproduce until I backed the filter out part way. This was likely causing the problem.
We serviced a
JENNAIR RANGE
Model JDS9860AAP
Near Greenville, North Carolina 27858
Davon
Job Details:
10/17/2024
Front right burner rusted out. Flame comes out around burner head. Failed burner head. All other parts are in good condition.
We serviced a
LG WASHER
Model WT7300CW
Near Greenville, North Carolina 27858
Davon
Job Details:
10/17/2024
Unit not starting. Found pieces of cardboard under UI cover panel by start pad. Removed these and wetted pad. Button now works. Put conductive grease on pad to ensure conductivity. Confirmed proper operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ00
Near Greenville, North Carolina 27834
Davon
Job Details:
10/17/2024
Not cooling on both sides. Hot around door frame. Found condenser fan not running due to water line stuck in it. Removed water line. Condenser fan running. Compressor and evaporator fan running. Partial frost pattern on evaporator. Suspect sealed system leak if unit doesnt cool down in 24 hrs.
We serviced a
SAMSUNG REFRIGERATOR
Model RF263TEAESG/AA-04
Near Greenville, North Carolina 27834
Davon
Job Details:
10/17/2024
Not cooling in either compartment. First noticed freezer not cooling about 3 weeks ago. Now not cooling in either compartment. No error codes present. Cool condenser coil. Sealed system failure.
We serviced a
GE DISHWASHER
Model GDT695SSJ5SS
Near Greenville, North Carolina 27858
Davon
Job Details:
10/16/2024
10/11: Unit not starting. Failed UI. 10/16: Installed UI and confirmed proper operation. ; pckd up 1 WD21X31902C (CONFIGURED UI BOARD)
We serviced a
FRIGIDAIRE REFRIGERATOR BOT
Model LGHB2869TF9
Near Farmville, North Carolina 27828
Davon
Job Details:
10/16/2024
10/10: Not cooling. Found compressor and fans not running. Evap fan and condenser fan come on in test mode. Found condenser fan hitting cardboard. Moved this piece out of the way and tried unplugging refrigerator several times. Compressor windings all measure about 25 ohms. Inverter board receiving 120 vac and 5 v dc measured on signal wire. Failed inverter board. 10/16: Installed new inverter board. Confirmed that compressor is coming on. Moved cardboard piece well out of the way. ; pckd up 1 241577505 (Inverter)
We serviced a
LG REFRIGERATOR BO
Model LFXS29626S/01
Near Greenville, North Carolina 27834
Davon
Job Details:
10/16/2024
Did not cool down after sealed system repair. 20 inches hg on both sides. No apparent refrigerant left in system. No dye on any joints. Apparently it has a leak in the cabinet. This may have been made worse by pressurizing when doing the repair yesterday since the leak is obviously faster than before. Refunded all but sealed system diagnostics.
We serviced a
KENMORE RANGE
Model 790.96021404
Near Greenville, North Carolina 27834
Davon
Job Details:
10/16/2024
Complaint of burner staying on . It appears that it is working correctly. Hot surface indicator may be making tenant believe that the burner is still on when it just hasnt cooled off yet. Tenant insists that burner turns red hot when it is turned off. I dont see how this could happen electrically with new switch. Asked tenant to take a video of it next time it happens.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVW5430MW0
Near Winterville, North Carolina 28590
Davon
Job Details:
10/16/2024
Making harsh noise on agitate. Found failed transmission.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Greenville, North Carolina 27858
Davon
Job Details:
10/15/2024
10/11: Not draining. F5E1 error code. F6E4 after test cycle. Failed drain pump. Drain pump draws 1.4 amps and no water comes out. Emptied water with wet vac. 10/15: Installed new drain pump. Confirmed proper operation. ; pckd up 1 W10876537 (DRAIN PUMP)
We serviced a
SAMSUNG DRYER
Model DVE60M9900V/A3
Near Greenville, North Carolina 27834
Davon
Job Details:
10/15/2024
Intermittent problem with not starting. Initially stopped after a few seconds. Turns easily by hand. Then ran and drew 5 amps through neutral. Likely intermittently failing motor.
We serviced a
DACOR OVEN
Model n/a
Near Stokes, North Carolina 27884
Davon
Job Details:
10/15/2024
"Complaint of F1 error code with top oven that shows up after baking. Unable to reproduce this error. All elements and fans are coming on correctly. Keypad is working correctly. Bottom oven always thinks it is locked. Found failed lock motor. Replacement lock is no longer available. I did remove the spring so the bottom oven should work since the latch is not in lock position. Both doors are leaning out due to failed hinges. These hinges are no longer available through suppliers as well. F1 error code is for a range of problems. Parts are no longer available for the keypad, ERC, and relay board. Some of these could be rebuilt. I would recommend replacing the unit due to lack of availability of parts and multiple issues with the oven."
We serviced a
GE REFRIGERATOR
Model PSHS6RGXBDSS
Near Greenville, North Carolina 27858
Davon
Job Details:
10/15/2024
Temp logger showing 2-6 F sine last visit. If ice maker still isnt working it will need to be replaced. Need to return to pick up temp logger. ; O-emld tckt
We serviced a
GE REFRIGERATOR
Model GIE18CTHBRBB
Near Greenville, North Carolina 27834
Davon
Job Details:
10/15/2024
10/14: Noted noise when servicing range in the same unit. Found noisy condenser fan. Recommend replacing condenser fan. 10/15: Replaced condenser fan. Confirmed proper operation.; pckd up 1 WR17X24348 (CONDENSER FAN SHROUD ASM)
We serviced a
LG REFRIGERATOR BO
Model LFXS29626S/01
Near Greenville, North Carolina 27834
Davon
Job Details:
10/15/2024
10/09: Not cooling well in freezer. Found freezer temp 20 degrees F. Refrigerator 38 F. Low side pressure 12 inHg. Pressure rose to 20 psig in 1 minute. Likely refrigerant leak in evaporator. 10/15: Found luminescence on lower part of evaporator. Replaced evaporator. Leak tested. Pulled vacuum for 45 minutes. Charged with 5.1 oz of R134a. Confirmed proper operation. 46 degrees in refrigerator. ; pckd up 1 ADL73600903 (Evaporator) and 1 WPW10143759 (DRYER/R134A/SUPPLIES) and 1 TCA38151706 (COMPRESSOR(WARRANTY))
We serviced a
GE REFRIGERATOR
Model gie18cthbrbb
Near Greenville, North Carolina 27834
Davon
Job Details:
10/14/2024
Loud noise when running. Found failed evap fan motor. ; schdld next appmnt for 10/15 TUE 12-3
We serviced a
KENMORE RANGE
Model 790.93022310
Near Greenville, North Carolina 27834
Davon
Job Details:
10/14/2024
Oven not heating for bake or broil. It would need a new oven clock/control. Let me know if you want the repair or not. Thanks!; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR SI
Model WRS555SIHZ06
Near Greenville, North Carolina 27858
Davon
Job Details:
10/14/2024
10/10: Wasnt making ice. Started overnight. No errors found. Broken light switch for freezer. Ordered switch. 10/14: Installed new door switch. Confirmed proper operation. ; pckd up 1 W11396033 (Switch-light)
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Washington, North Carolina
Davon
Job Details:
10/14/2024
Knob not working. Failed timer. Replaced timer and confirmed proper operation. ; used 1 WE04X24550 (TIMER) from stock
We serviced a
WHIRLPOOL DRYER ELECTRIC
Model WED5100HW2
Near Pollocksville, North Carolina 28573
Davon
Job Details:
10/11/2024
"Wont start a cycle. After disconnecting power and testing circuits with meter found that it ran briefly. Drum light stays on. When turning drum light on and off while running, drum quit spinning and control showed cool down with time decreasing rapidly. Evidence of mice on control board. Failed control board. ; ordrd 1 W11525997 (CONTROL)"
We serviced a
FRIGIDAIRE REFRIGERATOR SID
Model FRSS2623AS0
Near New Bern, North Carolina 28562
Davon
Job Details:
10/11/2024
Leaking from IM. Found that unit is spilling over fill cup on IM. IM also needs to be replaced under IM recall. Provided customer with recall information and shipped fill tube jacket to prevent leaking. ; pckd up 1 5303918893 (Fill cup jacket kit)
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Ayden, North Carolina 28513
Davon
Job Details:
10/11/2024
Oven not working. Found broil element not turning off. Failed control board.
We serviced a
GE DISHWASHER
Model GDT695SSJ5SS
Near Greenville, North Carolina 27858
Davon
Job Details:
10/11/2024
Unit not starting. Failed UI.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Greenville, North Carolina 27858
Davon
Job Details:
10/11/2024
Not draining. F5E1 error code. F6E4 after test cycle. Failed drain pump. Drain pump draws 1.4 amps and no water comes out. Emptied water with wet vac. ; ordrd 1 W10876537 (DRAIN PUMP)
We serviced a
GE REFRIGERATOR
Model PSHS6RGXBDSS
Near Greenville, North Carolina 27858
Davon
Job Details:
10/11/2024
10/08: Not cooling well in freezer. Set on 9 degrees. Measures 15-20 degrees in freezer. Freezer thermistor 15 kohms at 33 degrees. This is within limits. Ice maker not making ice. When cycling ice maker it fills. Found broken water dispenser line. Customer doesnt use it. Disconnected so it would not leak if used. Placed temp logger to help determine if new temp sensor is needed. 10/11: Temp sensor has had a low temp of 6 degrees F. ; schdld next appmnt for 10/15 TUE !
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model RTW4516FW2
Near Greenville, North Carolina 27858
Davon
Job Details:
10/11/2024
10/08: Shaking on spin. Found failed suspension rods. 10/11: Installed new suspension rods. Confirmed proper operation. Ran calibration cycle. ; pckd up 1 W10780045 (Suspension rods)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF4
Near Ayden, North Carolina 28513
Davon
Job Details:
10/10/2024
Not cooling. Unable to finish diagnosing several days ago due to it being stuck to wall in tight spot. Now it has been removed. Found failed start device due to liquid leaking through compartment where tubes go through bottom of refrigerator. Replaced and confirmed proper operation. Sealed hole with tubes using silicone. Epoxied screws in that were loose from being pulled on. ; used 1 241941005 (STARTER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR SI
Model WRS555SIHZ06
Near Greenville, North Carolina 27858
Davon
Job Details:
10/10/2024
Wasnt making ice. Started overnight. No errors found. Broken light switch for freezer. Ordered switch. ; used 1 1405RFSS (1/4'X60' SS IM HOSE) from stock
We serviced a
KENMORE REFRIGERATOR
Model NOTAVAILABLE
Near Greenville, North Carolina 27834
Davon
Job Details:
10/10/2024
Complaint of not cooling and leaking. Freezer 4F and Refrigerator side 44. Refrigerator case has rusted significantly and it is not repairable. Replace refrigerator. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL WASHER FRONT LO
Model WFW8300SW03
Near Greenville, North Carolina 27834
Davon
Job Details:
10/10/2024
Shaking on spin. Found one suspension rod broken where it attaches to the tub. Contract Number HWF5167815 Claim SR222111.; pckd up 1 W10739670 (SUSPENSION KIT)
We serviced a
SAMSUNG DRYER ELECTRIC
Model DV409AEW/XAA
Near Greenville, North Carolina 27858
Davon
Job Details:
10/10/2024
Doesnt start. Thinks they heard the belt fall off. Found belt fallen off. Bent idler pulley slightly toward the front. Confirmed proper operation.
We serviced a
MAYTAG REFRIGERATOR BOT
Model MBF1958DEH00
Near Greenville, North Carolina 27858
Davon
Job Details:
10/10/2024
Complaint of not cooling well. 4 degrees in freezer. 48 in refrigerator. Found unit set on 1 in both compartments. This is the warmest setting. Turned it down to 4. It can be set on 7 if colder temp is desired.
We serviced a
KENMORE MICROWAVE
Model NOTAVAILABLE
Near Winterville, North Carolina 28590
Davon
Job Details:
10/10/2024
"Not heating. Runs. Found it drawing 0.4 amps. Found door switch failed. Replaced door switch and confirmed proper operation. Reinstalled in wall. Difficult to plug in due to plug being behind oven below microwave. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 3405-001034 (SWITCH MICRO) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR BOT
Model LGHB2869TF9
Near Farmville, North Carolina 27828
Davon
Job Details:
10/10/2024
Not cooling. Found compressor and fans not running. Evap fan and condenser fan come on in test mode. Found condenser fan hitting cardboard. Moved this piece out of the way and tried unplugging refrigerator several times. Compressor windings all measure about 25 ohms. Inverter board receiving 120 vac and 5 v dc measured on signal wire. Failed inverter board.
We serviced a
SAMSUNG REFRIGERATOR BOT
Model RF28HFEDTSR/AA-01
Near Ayden, North Carolina 28513
Davon
Job Details:
10/10/2024
"Not cooling well in refrigerator. Error codes 22, 25. Leaking under crisper drawers. Door mullion broken and not closing. Would need drain kit, refrigerator evap thermistor, and door mullion."
We serviced a
WHIRLPOOL DRYER
Model LT5000XSW2
Near Pink Hill, North Carolina 28572
Davon
Job Details:
10/09/2024
Dryer not starting. Found broken dryer door switch. Also noted brittle dryer belt and that it is squeaking. Recommend dryer repair kit. Washer tub is on an angle. Failed counterweight spring. ; schdld next appmnt for 10/14 MON 8-10
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Dover, North Carolina 28526
Davon
Job Details:
10/09/2024
Squealing when running. Found leak from transmission. Failed transmission. Wear on slider as well.
We serviced a
KENMORE RANGE GAS
Model 79078733400
Near Greenville, North Carolina 27834
Davon
Job Details:
10/09/2024
Complaint of burners not lighting. Cleaned orifices and burner heads. Confirmed proper operation.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHI2126PB1
Near Greenville, North Carolina 27834
Davon
Job Details:
10/09/2024
Complaint of not cooling well. Found refrigerator 44 degrees. It was at the end of a defrost cycle when I arrived. Turned thermostat down and provided tenant with thermometer. Thermostat was replaced in February this year.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Greenville, North Carolina 27858
Davon
Job Details:
10/09/2024
F8E4 error code. Found water under float switch. No leaks found. 30 day warranty on service call.
We serviced a
LG REFRIGERATOR BO
Model LFXS29626S/01
Near Greenville, North Carolina 27834
Davon
Job Details:
10/09/2024
Not cooling well in freezer. Found freezer temp 20 degrees F. Refrigerator 38 F. Low side pressure 12 inHg. Pressure rose to 20 psig in 1 minute. Likely refrigerant leak in evaporator.
We serviced a
GE REFRIGERATOR
Model PSHS6RGXBDSS
Near Greenville, North Carolina 27858
Davon
Job Details:
10/08/2024
Not cooling well in freezer. Set on 9 degrees. Measures 15-20 degrees in freezer. Freezer thermistor 15 kohms at 33 degrees. This is within limits. Ice maker not making ice. When cycling ice maker it fills. Found broken water dispenser line. Customer doesnt use it. Disconnected so it would not leak if used. Placed temp logger to help determine if new temp sensor is needed.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model RTW4516FW2
Near Greenville, North Carolina 27858
Davon
Job Details:
10/08/2024
Shaking on spin. Found failed suspension rods.
We serviced a
WHIRLPOOL REFRIGERATOR BO
Model WRQA59CNKZ
Near Chocowinity, North Carolina 27817
Davon
Job Details:
10/08/2024
"Not making ice. Found frozen fill tube and cup. Suspect intermittently leaking water valve. Per service bulletin replacing ice maker, water valve, and fill tube. Defrosted and confirmed proper operation."
We serviced a
WHIRLPOOL DRYER ELECTRIC
Model WED5700SW0
Near Chocowinity, North Carolina 27817
Davon
Job Details:
10/08/2024
Not heating. Found open hi limit. Replaced and confirmed proper operation. ; used 1 279816 (THERMAL CUT OFF HI) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PEBA
Near Washington, North Carolina 27889
Davon
Job Details:
10/08/2024
Leaking from the front intermittently. Recently repaired defrost leak. Found tubes in the back cracked where they hit chair rail when pushing refrigerator back. Put john guest fittings in after cutting out damaged tubing. Confirmed proper operation.
We serviced a
GE REFRIGERATOR
Model ZISB420DRD
Near Washington, North Carolina 27889
Davon
Job Details:
09/26/2024
Loose door handle on both sides. Removed door panels. Put washers under screws.