We serviced a
KENMORE WASHER TOP LOAD
Model 11092575810
Near Chocowinity, North Carolina 27817
Davon
Job Details:
08/27/2024
Tub off center. Shakes on spin. Found counterweight spring loose due to frame rusting out. Attached to a different part of the frame and confirmed proper operation.
We serviced a
GE FREEZER
Model FUF14DMARWH
Near Kinston, North Carolina 28504
Davon
Job Details:
08/27/2024
Wasnt cooling. Now cooling better. 15 degrees in freezer. Found defrost drain plugged and gaskets for side of evaporator cover missing. Gaskets are no longer available. Used gasket sealant and white tape for substitute. Defrosted drain and cleaned trap in back of freezer.
We serviced a
WHIRLPOOL DRYER
Model WED8500DW0
Near Kinston, North Carolina 28504
Davon
Job Details:
08/26/2024
Installed new belt and idler assembly. Cleaned blower wheel. Confirmed proper operation. ; pckd up 1 W10837240 (Idler pulley) and 1 W10849499 (Belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM12
Near Greenville, North Carolina 27834
Davon
Job Details:
08/26/2024
"Not cooling well in both compartments. Noise from fan in freezer. Found freezer evaporator not defrosting. Defrosts when defrost thermostat bypassed. Failed defrost thermostat. Replaced with truck stock. Defrosted freezer evaporator with steamer. ; pckd up 1 5303918214 (THERMOSTAT,DEFROST)"
We serviced a
GE REFRIGERATOR
Model GIE18DTNDRWW
Near Farmville, North Carolina 27828
Davon
Job Details:
08/26/2024
08/22: Report of not cooling well and loud noise from freezer. Found failed evaporator fan motor. 08/26: Installed new evaporator fan. Confirmed proper operation.; pckd up 1 WR60X31522 (EVAPORATOR FAN MOTOR)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MBL
Near Mar-Mac, North Carolina 28333
Davon
Job Details:
08/26/2024
08/21: Not making ice and leaking in freezer. Found plugged defrost drain and water turned off. Ice maker appears to be working appropriately. Filled and harvested when turned on. Complaint was that it wasnt making enough ice. Water flow is good and ice maker filled all the way. Filter hasnt been changed in some time. Missing back cover. 08/26: Installed new machine compartment cover. ; pckd up 1 241733902 (Cover)
We serviced a
SAMSUNG DRYER ELECTRIC
Model DVE55A7700V/A3
Near Winterville, North Carolina 28590
Davon
Job Details:
08/26/2024
Damaged terminal block due to loose connection. Replaced and confirmed proper operation. ; pckd up 1 DC96-01188A (Terminal block)
We serviced a
GE WASHER
Model GTW465ASN0WW
Near La Grange, North Carolina 28551
Davon
Job Details:
08/23/2024
Leaked. Didnt start cycle. Tripped breaker once. No recent errors present. Ran all tests with no difficulty. No leak. Draining correctly. 30 day warranty on service call.
We serviced a
WHIRLPOOL DRYER ELECTRIC
Model WED4815EW1
Near Kinston, North Carolina 28501
Davon
Job Details:
08/23/2024
"Wouldnt start. Found poor connection on one side of plug. Dryer is running now, but I recommend changing the plug due to fire hazard from poor connection in the future."
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US
Near Greenville, North Carolina 27834
Davon
Job Details:
08/23/2024
Unsure of problem with washer. It hasnt been used for a long time. Found weak suspension rods. ; ordrng 4 DC97-16350U (ASSY DAMPER)s
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Greenville, North Carolina 27834
Davon
Job Details:
08/23/2024
"Complaint of not heating well and heating unevenly. All heating elements and fan are working correctly. Unit has 208 volts power which does cause lower wattage, but unit is designed to work on 208 as well as 240 volts. Noticed that lower oven did not maintain temp of 350 after preheating. Failed control board. ; ordrng 1 W11594156 (CNTRL-ELEC)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Greenville, North Carolina 27858
Davon
Job Details:
08/23/2024
Broken upper rack adjuster on both sides. Broken roller support on left side.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHC2342LF3
Near Greenville, North Carolina 27858
Davon
Job Details:
08/23/2024
Installed new ice maker yesterday. Still not making ice. Found unit full. It cycles when test button is pushed. Freezer temperature is 3 degrees F. Found ice arm extension installed upside down. Flipped it over and confirmed proper operation.
We serviced a
GE WASHER
Model GTW485ASJ3WS
Near Grifton, North Carolina 28530
Davon
Job Details:
08/22/2024
Installed firmware update.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHC2342LF3
Near Greenville, North Carolina 27858
Davon
Job Details:
08/22/2024
Installed new ice maker. Confirmed proper operation. ; used 1 5303918344 ( ICE MAKER ASSY) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGSS2335TF8
Near Greenville, North Carolina 27834
Davon
Job Details:
08/22/2024
Frosting up in refrigerator. Found freezer door gasket not sealing due to freezer wall bowing out and gasket not overlapping metal. Adjusted top of freezer door out to help accommodate this. A new lower door bracket would help adjust the lower hinge out since the current one is bent in about 1/4 inch in.
We serviced a
FRIGIDAIRE REFRIGERATOR SID
Model FRSS2323AB7
Near Robersonville, North Carolina 27871
Davon
Job Details:
08/22/2024
Put screws in bottom of auger motor assembly. Deflector for ice air had fallen out. Put it back in as well.
We serviced a
GE REFRIGERATOR
Model GIE18DTNDRWW
Near Farmville, North Carolina 27828
Davon
Job Details:
08/22/2024
Report of not cooling well and loud noise from freezer. Found failed evaporator fan motor. ; ordrd 1 WR60X31522 (EVAPORATOR FAN MOTOR)
We serviced a
GE DISHWASHER
Model GDF520PGD0WW
Near Snow Hill, North Carolina 28580
Davon
Job Details:
08/22/2024
"08/16: Not heating for the past couple of weeks. Found turbidity sensor unplugged. Plugged it back in, but open circuit for thermistor. Failed turbidity sensor. 08/20: Installed new turbidity sensor. Now have appropriate reading at this thermistor. Heater still not turning on. Found another thermistor in flood switch. Ordering this.08/22: Installed new thermistor, flood switch assembly. Confirmed proper operation. ; pckd up 1 WD21X10519 (Flood switch)"
We serviced a
CPG RANGE GAS
Model S60-N
Near Farmville, North Carolina 27828
Davon
Job Details:
08/21/2024
08/09: Not heating on both sides. Found failed thermocouple on both sides. Installed temporary thermocouple on right side. Ordering robertshaw thermocouples and will return next week to install both. 1.5 hrs labor. 08/21: Installed new thermocouple on left side and confirmed proper operation. Threaded backup thermocouple through wall as well so oven does not need to be disassembled if this thermocouple fails. Right side of oven in use. Can return to complete the same repair for right side later. 1.5 hrs labor. ; O-emld tckt
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MBL
Near Mar-Mac, North Carolina 28333
Davon
Job Details:
08/21/2024
Not making ice and leaking in freezer. Found plugged defrost drain and water turned off. Ice maker appears to be working appropriately. Filled and harvested when turned on. Complaint was that it wasnt making enough ice. Water flow is good and ice maker filled all the way. Filter hasnt been changed in some time. Missing back cover. ; pckd up 1 Wf3cb (Filter)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AS8
Near Washington, North Carolina 27889
Davon
Job Details:
08/21/2024
"Freezer door has a dent. Transferred door gasket, dispenser, UI boards and water line. Replaced and confirmed proper operation."
We serviced a
GE WASHER
Model GFWN1600J1WW
Near Washington, North Carolina 27889
Davon
Job Details:
08/21/2024
"Complaint of clicking and wouldnt start cycle. Initially, washer wouldnt start cycle when I arrived. After unplugging it, washer started to work normally. Error codes E60, E22. Customer also states that fabric softener doesnt dispense. Found failed water valve."
We serviced a
GE WASHER
Model GTW485ASJ3WS
Near Grifton, North Carolina 28530
Davon
Job Details:
08/20/2024
Complaint of not starting at times. Lid lock failure noted. Last few cycles not ended by errror however. I did note that lid sticks when shutting at times. Firmware update available to help with lid lock errors. Recommend replacing lid lock and updating firmware. ; O-emld tckt
We serviced a
SPEED QUEEN DRYER
Model ADG3SRGS113TW01
Near Ayden, North Carolina 28513
Davon
Job Details:
08/20/2024
Not heating. Found failed igniter. Installed temporary igniter. Ordered OEM igniter. ; schdld next appmnt for 8/23 FRI !
We serviced a
WHIRLPOOL REFRIGERATOR TOP
Model ET8CHMXKQ05
Near Greenville, North Carolina 27858
Davon
Job Details:
08/20/2024
Dripping into refrigerator. Found frozen defrost drain. Defrosted and installed drain clip. Confirmed proper operation. ; used 1 DA61-14306A (DRAIN TUBE CLIP) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHT1831QF5
Near Greenville, North Carolina 27834
Davon
Job Details:
08/20/2024
"Leaking. Not leaking on arrival, but did find plugged defrost drain. Cleared drain to ensure patency. Noted that refrigerator door gasket is pulling loose in top left corner. Also noted piercing valve in place on sealed system. Coil is frosting over correctly at this time."
We serviced a
GE REFRIGERATOR BOT
Model Pye22kskkss
Near Greenville, North Carolina 27834
Davon
Job Details:
08/20/2024
"Not cooling well in freezer. 35 degrees in refrigerator. Condenser coil warm for first few passes only. Freezer fan not running initially in test mode. After unplugging it, it started running normally. Middle parts not well frosted. Fz evap shows 11-12 F in cooling test. Refrigerator evap shows 4 F. Sealed system failure."
We serviced a
GE DISHWASHER
Model GDF520PGD0WW
Near Snow Hill, North Carolina 28580
Davon
Job Details:
08/20/2024
"08/16: Not heating for the past couple of weeks. Found turbidity sensor unplugged. Plugged it back in, but open circuit for thermistor. Failed turbidity sensor. 08/20: Installed new turbidity sensor. Now have appropriate reading at this thermistor. Heater still not turning on. Found another thermistor in flood switch. Ordering this.; schdld next appmnt for 8/20 TUE 3-6"
We serviced a
WHIRLPOOL DRYER
Model WED8500DW0
Near Kinston, North Carolina 28504
Davon
Job Details:
08/20/2024
Making a noise when running. Found failed idler pulley. Ordered pulley and belt.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9250WW00
Near New Bern, North Carolina 28560
Davon
Job Details:
08/19/2024
Leaks during spin. Found torn door boot. Replaced with truck stock and confirmed proper operation. ; pckd up 1 WPW10381562 (Door boot)
We serviced a
GE REFRIGERATOR
Model PFE28KSKBSS
Near Washington, North Carolina 27889
Davon
Job Details:
08/19/2024
Door frozen shut again. Found that drain inside freezer was frozen over. Disassembled freezer and removed all ice from drain pan.
We serviced a
SAMSUNG WASHER
Model WF210ANW/XAA
Near Greenville, North Carolina 27834
Davon
Job Details:
08/19/2024
"Complaint of not letting water in. Diagnosed failed drain pump about 1 year ago. Found unit not draining. Also, hot water valve was turning in bracket and twisted hoses and wires, apparently by spinning when water hose was tightened onto it. Corrected wires and hoses. Applied glue to hot water valve that should help keep it from twisting when new hoses are installed. Installed new drain pump. Confirmed proper operation. No leaks noted when starting cycle and draining water from tub. ; ordrng 1 DC31-00054A (DRAIN PUMP)"
We serviced a
FRIGIDAIRE DISHWASHER
Model DGBD2438PF4A
Near Winterville, North Carolina 28590
Davon
Job Details:
08/19/2024
Leaking. Found unit not draining and door gasket pushed up inside door. Removed piece of debris from drain hose. ; used 1 809006501 ( GASKET) from stock
We serviced a
GE DISHWASHER
Model GDT695SSJOSS
Near Kinston, North Carolina 28504
Davon
Job Details:
08/19/2024
Runs cycle dry. Unable to turn anything on with smarthq app. After cycling power dishwasher worked normally. Replace control and user interface if problem returns. ; rqstng P&A on 1 WD21X23462 (USER INTERFACE) and 1 WD21X24901 (MACHINE CONTROL BD)
We serviced a
GE DISHWASHER
Model GDF520PGD0WW
Near Snow Hill, North Carolina 28580
Davon
Job Details:
08/16/2024
"Not heating for the past couple of weeks. Found turbidity sensor unplugged. Plugged it back in, but open circuit for thermistor. Failed turbidity sensor. ; ordrd 1 WD21X10494 (Turbidity Sensor)"
We serviced a
HOTPOINT DRYER ELECTRIC
Model HTDX100ED2WW
Near Kinston, North Carolina 28504
Davon
Job Details:
08/16/2024
Not starting. Timer sticking and knob cracked. Replaced timer and knob. Confirmed proper operation. ; pckd up 1 WE1M652 (DRYER TIMER KNOB-WHITE) and 1 WE4M532 (DRYER TIMER)
We serviced a
SAMSUNG DISHWASHER
Model DW7933LRASR/AA
Near Winterville, North Carolina 28590
Davon
Job Details:
08/16/2024
Not draining. Found piece of debris stuck in drain pump. Removed and confirmed proper operation.
We serviced a
GE DRYER ELECTRIC
Model dbxr463ed2ww
Near Greenville, North Carolina 27858
Davon
Job Details:
08/16/2024
Doesnt start. Found broken belt. Replaced and confirmed proper operation. ; ordrng 1 WE03X29897 ()
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGRU19F6QFD
Near Greenville, North Carolina 27834
Davon
Job Details:
08/16/2024
"08/09: Not cooling well. Ice on first few inches of evaporator. Low side pressure of 10 mmHg. Charged with 42 grams of R134A. 100 g total charge listed. 08/16: Installed new evaporator, compressor, and filter dryer. Pressure tested. Charged with 100 grams of R134A. Low side pressure 10 psig. Leveled unit and reinstalled toe kick. ; ordrng 1 WPW10143759 (DRYER/SUPPLIES/R134A), pckd up 1 297414901 (EVAPORATOR) and 1 297411155 (Compressor)"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSR8233JQ1
Near Kinston, North Carolina 28504
Davon
Job Details:
08/14/2024
"Not draining, spinning, or agitating. Found failed capacitor. Drained water using testing capacitor."
We serviced a
GE RANGE GAS
Model JGB735SP1SS
Near Dover, North Carolina 28526
Davon
Job Details:
08/14/2024
Installed conversion kit for propane. Adjusted air shutters for bake and broil elements. Flipped cap in regulator. Confirmed proper operation of all burners.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHC2342LF3
Near Greenville, North Carolina 27858
Davon
Job Details:
08/14/2024
Not making ice. Found ice maker cycling but not filling with water. Fills if swapping plug from dispenser. Continuity through water valve wires from ice maker. It did fill once after cycling several times. 60 volts at isolating valve when IM filling. Over 80 volts when dispenser is filling.Likely failed ice maker. Possibility of other intermittent problem with diodes in wiring harness. ; ordrd 1 5303918344 (ICE MAKER ASSY)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5530SQ0
Near Greenville, North Carolina 27858
Davon
Job Details:
08/14/2024
Stuck on rinse cycle. Found failed timer.
We serviced a
GE REFRIGERATOR
Model PGSS5RKZHSS
Near Greenville, North Carolina 27858
Davon
Job Details:
08/14/2024
Was leaking from door. Ice room warm on arrival. Wall discolored from heater around vent holes by ice maker. Hot to the touch. Apparently control board leaving heater on most of the time. Failed control board. Also. Refrigerator doesnt have water supply. Hose only drips when disconnecting line and turning water on.
We serviced a
SAMSUNG DRYER ELECTRIC
Model DV400EWHDWR/AA
Near Winterville, North Carolina 28590
Davon
Job Details:
08/14/2024
Not heating. Found loose connection on wall plug.
We serviced a
FRIGIDAIRE REFRIGERATOR SID
Model FRSS2323AB7
Near Robersonville, North Carolina 27871
Davon
Job Details:
08/13/2024
"08/07: Not dispensing ice. Found stripped threads on auger motor drive. Return scheduled for Monday. 08/13: Replaced auger motor, cover, and fork. Reinstalled and confirmed proper operation. Owner states that some things freeze in refrigerator. She thinks this is because she put them too close to the vent. Encouraged her to notify us if this continues to be a problem when things are not close to the vent. ; ordrng 1 241734803 (Cover), pckd up 1 5304526014 (Motor, auger) and 1 241726501 (Bar-Drive)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM05
Near Kinston, North Carolina 28501
Davon
Job Details:
08/13/2024
Start device and capacitor replaced. Compressor still not starting. Failed compressor.
We serviced a
KITCHENAID RANGE
Model KSEG950ESS2
Near Winterville, North Carolina 28590
Davon
Job Details:
08/12/2024
"Left front center part of burner not heating up. Found open center coil. Replaced burner and confirmed proper operation. ; pckd up 1 W11517959 (Burner, left front)"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC565FW2
Near Greenville, North Carolina 27834
Davon
Job Details:
08/12/2024
Dripping into tub after cycles. Failed water valve. Replaced and confirmed proper operation. ; pckd up 1 W11038689 (VALVE)
We serviced a
MAYTAG REFRIGERATOR
Model PSD262LHEB
Near Winterville, North Carolina 28590
Davon
Job Details:
08/12/2024
Not cooling. Found failed compressor.
We serviced a
KENMORE REFRIGERATOR
Model 59672003016
Near Winterville, North Carolina 28590
Davon
Job Details:
08/12/2024
Not cooling in top or bottom. Sealed system failure.
We serviced a
LG REFRIGERATOR
Model LFXC24726S/02
Near Grifton, North Carolina 28530
Davon
Job Details:
08/12/2024
Not cooling well. 55 in refrigerator. 30 degrees in freezer. Found embraco compressor on it with wiring reconfigured. Low side pressure 2 mmHg. Refrigerator was bought used a few months ago and worked well until recently.
We serviced a
KENMORE REFRIGERATOR TOP
Model 25360412410
Near Grifton, North Carolina 28530
Davon
Job Details:
08/09/2024
"08/07: Not cooling enough in refrigerator. Thermistor resistance in refrigerator correlates with 29 degrees in ice water. Typically it would be slightly above freezing. 08/09: Installed new sensor. ; pckd up 1 240597203 (Sensor, FF)"
We serviced a
SAMSUNG RANGE ELECTRIC
Model NE63A6511SS/AA-01
Near Kinston, North Carolina 28504
Davon
Job Details:
08/09/2024
Installed new touch pad. Confirmed proper operation.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Kinston, North Carolina 28504
Davon
Job Details:
08/09/2024
Wont start cycle. Drain pump runs continuously. Unable to reset or enter test mode even with all dc loads disconnected. Failed control board. ; ordrng 1 W11249158 (CONTROL BOARD)
We serviced a
CPG RANGE GAS
Model S60-N
Near Farmville, North Carolina 27828
Davon
Job Details:
08/09/2024
Not heating on both sides. Found failed thermocouple on both sides. Installed temporary thermocouple on right side. Ordering robertshaw thermocouples and will return next week to install both. 1.5 hrs labor. ; O-emld tckt
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGRU19F6QFD
Near Greenville, North Carolina 27834
Davon
Job Details:
08/09/2024
"Not cooling well. Ice on first few inches of evaporator. Low side pressure of 10 mmHg. Charged with 42 grams of R134A. 100 g total charge listed. ; ordrd 1 297414901 (EVAPORATOR), pckd up 1 297411155 (Compressor)"
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA45N3050AW/A4
Near Greenville, North Carolina 27858
Davon
Job Details:
08/09/2024
Not letting water in. Found water turned off. Confirmed that it is letting water in. Recently had rods replaced. Tub doesnt bounce now.
We serviced a
GE WASHER TOP LOAD
Model GTW330ASK3WW
Near Kinston, North Carolina 28504
Davon
Job Details:
08/08/2024
Clicks when trying to start cycle. Found broken lid lock. Replaced and confirmed proper operation. Installed firmware update. ; pckd up 1 WH08X32697 (LID LOCK SERVICE KIT)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM05
Near Kinston, North Carolina 28501
Davon
Job Details:
08/08/2024
Not cooling. Failed start capacitor on compressor.
We serviced a
GE RANGE GAS
Model JGS760EEL3ES
Near Winterville, North Carolina 28590
Davon
Job Details:
08/08/2024
"Gas smell. Checked by GUC who turned off gas due to leak while using bake. Found weak bake igniter. Installed new bake igniter. Adjusted air shutter due to flame blowing off of bake element. ; used 1 5303935066 (IGNITER,OVEN) from stock"
We serviced a
GE REFRIGERATOR
Model PFE28KSKBSS
Near Washington, North Carolina 27889
Davon
Job Details:
08/08/2024
Leaking from freezer. Freezer door doesnt open. Found plugged defrost drain and freezer bottom full of ice. Defrosted and installed new style ptrap drain tube. No significant errors found on smarthq app. Dried freezer out from condensation. ; pckd up 1 WR02X28554 (DRAIN TUBE AND VALVE)
We serviced a
MAYTAG WASHER FRONT LOA
Model MHW5630HC0
Near Grimesland, North Carolina 27837
Davon
Job Details:
08/08/2024
F3E2 error code. Found thermistor plug in wrong connection. Cold valve not letting water in. Found poor connection at cold water valve. New amazon water valve only letting in a trickle. Installed old cold water valve and confirmed proper operation after fixing connection and coating with electrical grease.
We serviced a
KENMORE REFRIGERATOR TOP
Model 25360412410
Near Grifton, North Carolina 28530
Davon
Job Details:
08/07/2024
Not cooling enough in refrigerator. Thermistor resistance in refrigerator correlates with 29 degrees in ice water. Typically it would be slightly above freezing.
We serviced a
HOTPOINT REFRIGERATOR
Model CTX16CYYCRWH
Near Greenville, North Carolina 27834
Davon
Job Details:
08/07/2024
Initially suspected sealed system failure due to high freezer temperature during defrost cycle. Checked again when fixing range and found that temperature was normal in freezer. Turned thermostat up to setting of 5 and put temp logger in refrigerator. Temperature has averaged 36 degrees over the past 24 hrs. Turned thermostat up to 3. Cleared drain to correct drain issue causing leak into refrigerator. Cleaned some larvae from behind panels but refrigerator still needs extensive cleaning. If service call was already paid let me know and I can send a separate invoice for labor only.
We serviced a
FRIGIDAIRE REFRIGERATOR SID
Model FRSS2323AB7
Near Robersonville, North Carolina 27871
Davon
Job Details:
08/07/2024
Not dispensing ice. Found stripped threads on auger motor drive. Return scheduled for Monday. ; schdld next appmnt for 8/12 MON !
We serviced a
KENMORE REFRIGERATOR SID
Model 10656926600
Near Kinston, North Carolina 28504
Davon
Job Details:
08/07/2024
"Not cooling well. Found evaporator frosted over. It does defrost in test mode. Defrost thermostat opens after 10 minutes. Failed defrost thermostat. Replaced with truck stock. ; pckd up 1 5303918214 (THERMOSTAT,DEFROST)"
We serviced a
WHIRLPOOL WALL OVEN ELECTR
Model RBS305PDT16
Near Kinston, North Carolina 28504
Davon
Job Details:
08/07/2024
08/05: Not heating after self clean. Found open hi limit. 08/07: Replaced hi limit and oven sensor. Confirmed proper operation. ; pckd up 1 9759243 (HI-LIMIT TSTAT) and 1 W10131825 (OVEN SENSOR)
We serviced a
KENMORE REFRIGERATOR BOT
Model 79576202901
Near Kinston, North Carolina 28504
Davon
Job Details:
08/07/2024
08/05: 49.25 kohms on defrost sensor. This is about 14 degrees F. This is 20-30 degrees too warm. Ordered defrost sensor. 08/07: Tried test mode for defrost. It worked correctly. Surprisingly little ice behind evaporator cover. Old evap sensor measures about 40 degrees after defrost. Correlates with IR gun. This may have been caused by an air leak. Make sure that doors are closing well. ; pckd up 1 6615JB2005C (Defrost sensor assembly)
We serviced a
SAMSUNG RANGE ELECTRIC
Model NE63A6511SS/AA-01
Near Kinston, North Carolina 28504
Davon
Job Details:
08/07/2024
Replaced control board. Error persists. Ordered new touchpad and display overnight shipping. ; schdld next appmnt for 8/9 FRI !
We serviced a
GE RANGE ELECTRIC
Model JBp66dm2bb
Near Washington, North Carolina 27889
Davon
Job Details:
08/06/2024
"Left front element not working. Found wire burnt off. Repaired wiring. Checked amp draw at 8.3 amps which is in tolerance. Also checked microwave. Clock button isnt working, but fan and heat functions work on this. Microwave is on an angle and could be leveled by modifying the installation."
We serviced a
FRIGIDAIRE RANGE ELECTRIC
Model FEF316BSF
Near Greenville, North Carolina 27834
Davon
Job Details:
08/06/2024
"08/02: General check. Found both rear surface elements fallen apart. Missing slides from drawer. All elements turn on. Oven thermostat appears to be working correctly. 08/06: Replaced slides and both rear burners. ; used 1 MP15MA ('UNIT SURFACE 6') from stock, pckd up 2 3051163 (Glide, rear)s and 1 3051162 (Glide, front) and 1 MP21MA (ELEMENT(04100166) 8 inch)"
We serviced a
GE REFRIGERATOR
Model GIE18CTHBRBB
Near Greenville, North Carolina 27834
Davon
Job Details:
08/06/2024
Complaint of not cooling intermittently. Recently installed new thermostat. Found refrigerator 38 degrees. Freezer 8 degrees. Compressor not running. Ensured that wall plug in back has good connection. Provided with thermometer so tenant can monitor temp.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LW4
Near Greenville, North Carolina 27834
Davon
Job Details:
08/06/2024
"08/02: Leaking, condensating, on refrigerator side. Found broken refrigerator gasket. Ordered refrigerator gasket. 08/06: Installed new gasket and filter. Confirmed proper operation.; pckd up 1 241786001 (Gasket, Refrigerator door) and 1 WF3CB (WATER FILTER)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFFH17F7HWH
Near Ayden, North Carolina 28513
Davon
Job Details:
08/05/2024
"Water runs out from under freezer intermittently. Found full condensate pan on arrival. Gasket appears to be sealing appropriately. Gasket has fallen down slightly. Adjusted gasket to improve seal. Door is sweating, but customer states that this happens frequently and has occurred since it was purchased. It has been leaking in the recent past only. The last few days it has not leaked. Recommend keeping Vaseline or other grease on door gasket to improve seal. Let me know if it continues to leak."
We serviced a
GE DISHWASHER
Model GDF510PGR0BB
Near Greenville, North Carolina 27858
Davon
Job Details:
08/05/2024
"Fills with water but doesnt wash. No errors on smarthq. Alert for abnormal amount of door openings, but door appears to be closing correctly. Found wash motor not circulating water. Drawing 1.0 amps current."
We serviced a
ROPER REFRIGERATOR
Model RT18BKXKQ00
Near Greenville, North Carolina 27834
Davon
Job Details:
08/05/2024
"Was not cooling well in refrigerator part. Tenant states he defrosted unit several times. States unit has been serviced recently, but we have no record of this. Found open defrost thermostat that appears to have been installed in the past few years. Replaced and confirmed proper operation. Defrosted evaporator with steamer. ; pckd up 1 WP4387503 (Defrost thermostat)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TD0
Near Greenville, North Carolina 27834
Davon
Job Details:
08/05/2024
Not cooling well on refrigerator side. Refrigerator thermistor shows 51 degrees. Found damper opening and closing appropriately. Return not frosted over. Found ice door flapper broken. Suspect this is causing frost problems. Also noted that temp setting is on the warmest setting for refrigerator. Missing back cardboard cover.
We serviced a
KENMORE REFRIGERATOR BOT
Model 79576202901
Near Kinston, North Carolina 28504
Davon
Job Details:
08/05/2024
49.25 kohms on defrost sensor. This is about 14 degrees F. This is 20-30 degrees too warm. Ordered defrost sensor.
We serviced a
WHIRLPOOL WALL OVEN ELECTR
Model RBS305PDT16
Near Kinston, North Carolina 28504
Davon
Job Details:
08/05/2024
"Not heating after self clean. Found open hi limit. ; ordrng 1 W10131825 (OVEN SENSOR), ordrd 1 9759243 (HI-LIMIT TSTAT)"
We serviced a
GE REFRIGERATOR BOT
Model GFE28HMHFES
Near Grifton, North Carolina 28530
Davon
Job Details:
08/02/2024
Frozen around fill tube again. Defrosted and applied sealant to outside end of tube.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Farmville, North Carolina 27828
Davon
Job Details:
08/02/2024
"Not heating. Found open hi limit. Replaced hi limit kit with thermostat and heating element. Confirmed proper operation. ; used 1 279816 (THERMAL CUT OFF HI), and 1 279838 (ELEMENT,HEATER) from stock"
We serviced a
GE DISHWASHER
Model GDF511PGM4WW
Near Farmville, North Carolina 27828
Davon
Job Details:
08/02/2024
07/31: Not completing cycles. Found door switch not closing. Bent tub support down so door switch is making contact with door. Also noted that middle spray arm is missing. 08/02: Tenant states that dishwasher is now working correctly. Installed new conduit with clip so it doesnt fall off. ; pckd up 1 WD22X10094 (Conduit assembly)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LW4
Near Greenville, North Carolina 27834
Davon
Job Details:
08/02/2024
"Leaking, condensating, on refrigerator side. Found broken refrigerator gasket. Ordered refrigerator gasket."
We serviced a
GE WASHER TOP LOAD
Model GTW485ASW0WB
Near Greenville, North Carolina 27834
Davon
Job Details:
08/02/2024
"Intermittent problem of oily spots on clothes. New washer. No error codes. No oil found in washer. Did move drain hose slightly out of wall, but I dont think this caused it. Possible leaking transmission. Customer to contact GE."
We serviced a
SAMSUNG REFRIGERATOR
Model RS28A500ASR/AA-01
Near Kinston, North Carolina 28504
Davon
Job Details:
08/02/2024
Not able to adjust temp. Noted C6 error for ambient sensor. Found temp sensor measuring 0 volts when plugged in. Failed ambient sensor. Removed shipping
We serviced a
GE WASHER
Model GUD27ESPM1DG
Near Kinston, North Carolina 28504
Davon
Job Details:
08/01/2024
Installed new control board. Symptoms persist. Found that lid lock works if pushing down on lid. Bent lid slightly and confirmed proper operation. Reinstalled old control board and confirmed proper operation.
We serviced a
WHIRLPOOL REFRIGERATOR SID
Model WRS325FDAW04
Near Kinston, North Carolina 28504
Davon
Job Details:
08/01/2024
"07/30: Not the correct temperature in refrigerator. Found frost in freezer and freezer door not sealing correctly. Leveled refrigerator to help with door closing, but still not sealing correctly. Needs new door gasket. 08/01: Replaced freezer door gasket and shelf in refrigerator. Removed food from behind bottom freezer drawer and installed shelf correctly. Please leave freezer door shut for 24 hrs to allow freezer door seal to form to refrigerator. ; pckd up 1 2309532 (Door gasket, freezer) and 1 WPW10276341 (Shelf)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TP2
Near Ayden, North Carolina 28513
Davon
Job Details:
08/01/2024
Recently installed overlay and user interface cover. Overlay not adhering well. Applied sealant and reapplied.
We serviced a
KENMORE REFRIGERATOR
Model 253.7034341G
Near Winterville, North Carolina 28590
Davon
Job Details:
08/01/2024
"Installed new temp sensor. Found ice maker defrost heater unplugged. Reinstalled and confirmed proper operation. Defrost sensor 33 degrees in test mode. ; pckd up 1 808137001 (Thermistor, defrost temp)"
We serviced a
GE RANGE
Model JBS45DF1BB
Near Greenville, North Carolina 27834
Davon
Job Details:
08/01/2024
"Installed new burner switches. Confirmed proper operation. ; pckd up 2 WB23K1003 (Infinite switch, 8 inch)s"
We serviced a
GE RANGE
Model JS750DF4WW
Near New Bern, North Carolina 28562
Davon
Job Details:
08/01/2024
07/30: Door wont unlock. Found failed door lock assembly. Unlocked door. Ordered part. 08/01: Installed new door lock. Confirmed proper operation. ; pckd up 1 WB14T10069 (Door lock)
We serviced a
FRIGIDAIRE REFRIGERATOR SID
Model FRSS2623AB5
Near Aurora, North Carolina 27806
Davon
Job Details:
07/31/2024
Installed new fill tube. New user interface still not turning on for air filter. Apparently this is a control board problem. Customer opted to not replace this. ; ordrng 1 241850624 (Fill tube)
We serviced a
SAMSUNG REFRIGERATOR
Model RF263TEAESR/AA-07
Near Kinston, North Carolina 28504
Davon
Job Details:
07/31/2024
Not cooling well in refrigerator. 22e 33E errors.
We serviced a
GE RANGE
Model JB258DM2WW
Near Farmville, North Carolina 27828
Davon
Job Details:
07/31/2024
"Right front burner not working. Found open surface element and failed infinite switch. ; ordrd 1 WB24T10025 (INFINITE SWITCH, 8') and 1 WB30X31057 (Element 8 inch w/thermostat)"
We serviced a
KENMORE REFRIGERATOR
Model 106.51335710
Near Greenville, North Carolina 27834
Davon
Job Details:
07/31/2024
07/29: Not cooling in refrigerator again. Evap sensor 21.7 kOhms from board. This correlates to -17F. Unable to initiate defrost from control board. Failed control board. Offered customer refund of prior repair or pay only for control board. Ordered control board. 07/31: Installed new control board. Confirmed that defrost heater circuit is drawing 5.1 amps in test mode. ; pckd up 1 W11212392 (ACU)
We serviced a
KENMORE DISHWASHER
Model 66513699N412
Near Greenville, North Carolina 27834
Davon
Job Details:
07/31/2024
07/29: Complaint of not letting water in. Replaced drain pump recently. Starts cycle normally on arrival. Error codes F7E1. Heating error. Wash motor ran until opening door during test mode. Intermittently failing wash motor. 07/31: Installed new sump assembly. Confirmed proper operation. ; pckd up 1 W10902323 (Sump assembly)
We serviced a
WHIRLPOOL REFRIGERATOR SID
Model WRS325FDAW04
Near Kinston, North Carolina 28504
Davon
Job Details:
07/30/2024
"Not the correct temperature in refrigerator. Found frost in freezer and freezer door not sealing correctly. Leveled refrigerator to help with door closing, but still not sealing correctly. Needs new door gasket. ; schdld next appmnt for 8/1 THU !"
We serviced a
GE REFRIGERATOR
Model GIE18CTHBRBB
Near Greenville, North Carolina 27834
Davon
Job Details:
07/30/2024
Not cooling correctly in refrigerator. 21 degrees in refrigerator on arrival. Failed cold control. ; schdld next appmnt for 8/1 THU !