We serviced a
SAMSUNG WASHER FRONT LOA
Model WV60M9900AV/A5
Near Kinston, North Carolina 28501
Davon
Job Details:
09/22/2023
"Error codes 3C2. Spins OK with no clothes. Checked motor, hall sensor. Some noise and resistance when spinning even with motor removed. Failed bearing. Upper washer not draining. Drain pump hot. Failed drain pump."
We serviced a
GE REFRIGERATOR
Model GFE24JGKTFBB
Near Greenville, North Carolina 27858
Davon
Job Details:
09/22/2023
Replaced ice room door. Applied petroleum to gasket to help with seal. Installed new clips for freezer handle. ; used 1 WR17X25244 (ICE ROOM DOOR) from stock
We serviced a
FISHER & PAYKEL WASHER TOP LOAD
Model GWL11
Near Greenville, North Carolina 27858
Davon
Job Details:
09/22/2023
Loud noise on spin. Found noisy drain pump. Suspension rods are also weak. Failed drain pump and suspension rods.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2479SF7A
Near Robersonville, North Carolina 27871
Davon
Job Details:
09/22/2023
09/20: Not draining. Draining now. Found kinked drain hose. 09/22: Installed new drain hose. Confirmed proper operation. ; pckd up 1 807032601 (AIR GAP PLASTIC)
We serviced a
WHIRLPOOL REFRIGERATOR SID
Model ED5FHEXNB00
Near Greenville, North Carolina 27858
Davon
Job Details:
09/21/2023
09/06: Leaking from bottom of freezer. Found plugged defrost drain. Steamed out ice in bottom of freezer and installed drain clip. Found ice maker inlet tube leaking. Removed and reinstalled and leak stopped. 09/13: Not making ice. Found frozen fill tube. 09/15: Didnt answer door. 09/21: Installed new water valve. Confirmed proper operation. Defrosted ice in bottom of freezer and defrosted drain line. ; pckd up 1 W10408179 (Valve)
We serviced a
TRUE REFRIGERATI REFRIGERATOR
Model T49
Near Greenville, North Carolina 27858
Davon
Job Details:
09/21/2023
Leaking water inside refrigerator. Found large ice block under evaporator coil and sluggish drain line. Defrosted drain line with steamer. Confirmed good flow through drain. Put sanitizer in drain line to discourage microbial growth. Defrosted evaporator coil. Reinstalled covers and confirmed proper operation. 1.5 hrs labor.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Farmville, North Carolina 27828
Davon
Job Details:
09/21/2023
"Dead. Found failed control board. Likely failed lid lock due to forced opening. ; ordrng 1 W11394572 (LATCH), pckd up 1 W11419051 (MAIN)"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45T6000AW
Near Farmville, North Carolina 27828
Davon
Job Details:
09/21/2023
Walks across the floor when spinning. Found shipping bolts still on washer. Removed and confirmed proper operation. Switched dryer door orientation as well.
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW0
Near Greenville, North Carolina 27834
Davon
Job Details:
09/21/2023
"09/18: Not heating. Found open hi limit and thermostat. 09/21: Replaced thermostats. Heating element does show signs of age, but appears to still be working correctly. ; used 1 279973 (CUTOFF-TML) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGUS2632LP0
Near Ayden, North Carolina 28513
Davon
Job Details:
09/21/2023
Came back to install faceplate. Found that black faceplate was sent. Noticed that temperature is 21 degrees in freezer. Coil only frosted over for first 3 passes. Accessed low and high side with piercing valves. Equalized pressure 25 psig. Low side pressure 10 mmhg when running. High side 100 psi. Added 3.5 oz of refrigerant. Low side 2 psi. High side 120 psi. Coil frosted over from top to bottom. Added dye.; O-emld tckt
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2479SF7A
Near Robersonville, North Carolina 27871
Davon
Job Details:
09/20/2023
Not draining. Draining now. Found kinked drain hose.
We serviced a
MIELE DRYER ELECTRIC
Model TWB120WP
Near Greenville, North Carolina 27858
Davon
Job Details:
09/20/2023
09/13: Drum not spinning. Found broken belt. No other obvious defects that could have caused this. Spoke with Miele tech support who suggested that stuck clothing could have caused this. Miele Ref#1008307587. 09/20: Replaced dryer belt. Confirmed proper operation. ; pckd up 1 11114230 (Belt)
We serviced a
WHIRLPOOL RANGE
Model WEC310SAGB3
Near Greenville, North Carolina 27858
Davon
Job Details:
09/20/2023
F2E1 error. Checked ribbon connections and checked for corrosion. Cleaned some corrosion with no change. Failed control. ; O-emld tckt
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGUS2632LP0
Near Ayden, North Carolina 28513
Davon
Job Details:
09/20/2023
Replaced control board. Confirmed proper operation. ; pckd up 1 5303918538 (Electronic control-Main)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Kinston, North Carolina 28501
Davon
Job Details:
09/20/2023
Loud noise on spin. F2E1 error. Noted some metal filings from motor. Failed motor.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821QW0
Near Ayden, North Carolina 28513
Davon
Job Details:
09/20/2023
09/18: Not cooling well in refrigerator at times. Leaking from air diffuser. Found that water leaks from air diffuser when defrost water drains down from freezer. Noted service flash from Electrolux for this issue. Fix requires new ferrule and sealing diffuser with tape. Ice in air tower was causing poor air flow to refrigerator. The kit should resolve this problem as well. 09/20: Installed new ferrule and sealed air diffuser to drain housing. ; pckd up 1 A04520001 (DEFROST DRAIN AND CLEAN LINE)
We serviced a
KENMORE DISHWASHER
Model 58715253402
Near Winterville, North Carolina 28590
Davon
Job Details:
09/20/2023
Door not latching. Found that it does latch when pushed shut with force. Noticed that the door is curved which is preventing it from latching easily. This could be fixed by replacing the inner door panel.
We serviced a
GE REFRIGERATOR
Model GFE24JGKTFBB
Near Greenville, North Carolina 27858
Davon
Job Details:
09/19/2023
Ice forms at top air duct for ice maker. Inspected all seals and didnt see any areas for air leak. No bulletins from GE for this issue. Defrost drain is not plugged. Placed temperature and humidity log sensor in refrigerator.; O-emld tckt
We serviced a
KENMORE REFRIGERATOR
Model 10657362702
Near Pink Hill, North Carolina 28572
Davon
Job Details:
09/19/2023
09/13: Loud noise from refrigerator. Found condenser fan blade fallen off and fan motor shaft is loose. Failed fan motor. Unplugged and instructed to put fan behind it until new fan motor arrives.09/15: New part broken in box. Ordering another one. 09/19:Installed new condenser fan motor. Confirmed proper operation. Installed customers water filter for her. ; pckd up 1 W10124096 (CONDENSER FAN MOTOR HIGH EFFICIENCY)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Kinston, North Carolina 28504
Davon
Job Details:
09/19/2023
"Roar when spinning. Error codes F0E5, F7E6. Found stripped hub and corroded transmission shaft. Customer opted to install new hub without warranty. ; used 1 W10528947 (DRIVE HUB KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR SID
Model WRS325SDHV01
Near Kinston, North Carolina 28501
Davon
Job Details:
09/18/2023
Not cooling on either side. Found compressor and both fans running. No frost on evaporator coil. Sealed system failure. Noted oil under condenser coil. Would require sealed system diagnostics for an additional $159+tax. This would apply to sealed system repair if repairable. Quote for condenser coil replacement included.
We serviced a
GE DRYER
Model GUD27GSSM2WW
Near Greenville, North Carolina 27834
Davon
Job Details:
09/18/2023
Not heating. Found that it is a gas dryer without gas hooked up. Unit is set for natural gas from factory. If connecting to propane a conversion kit will be needed.
We serviced a
ELECTROLUX REFRIGERATOR
Model LGHB2869TF9
Near Greenville, North Carolina 27858
Davon
Job Details:
09/18/2023
Still leaking from freezer. Found water coming from right side from rear of refrigerator. Condensate drain hose from freezer has come out of drain pan. Replaced it into drain pan. Ran defrost cycle with no leak noted.
We serviced a
GE REFRIGERATOR
Model GIE18DTNDRBB
Near Greenville, North Carolina 27858
Davon
Job Details:
09/18/2023
09/14: Noticed noisy evaporator fan. 09/18: Replaced evaporator fan motor. Confirmed proper operation. ; pckd up 1 WR60X31522 (EVAP FAN MOTOR (STANDARD SXS) AC)
We serviced a
FRIGIDAIRE REFRIGERATOR SID
Model FFHS2611LBMA
Near Greenville, North Carolina 27834
Davon
Job Details:
09/18/2023
Not cooling in refrigerator. Error 4 in damper test. Damper not opening. Replaced damper. Found air return frosted over. Defrosted and confirmed proper air flow to refrigerator. ; used 1 242303001 ( DAMPER - MOTORIZED) from stock
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW0
Near Greenville, North Carolina 27834
Davon
Job Details:
09/18/2023
Not heating. Found open hi limit and thermostat.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821QW0
Near Ayden, North Carolina 28513
Davon
Job Details:
09/18/2023
Not cooling well in refrigerator at times. Leaking from air diffuser. Found that water leaks from air diffuser when defrost water drains down from freezer. Noted service flash from Electrolux for this issue. Fix requires new ferrule and sealing diffuser with tape. Ice in air tower was causing poor air flow to refrigerator. The kit should resolve this problem as well. ; schdld next appmnt for 9/20 WED 3-6
We serviced a
GE DISHWASHER
Model GDF640HSM0SS
Near Grifton, North Carolina 28530
Davon
Job Details:
09/15/2023
Installed new UI. Dishwasher is now working appropriately. ; pckd up 1 WD21X31898 (USER INTERFACE)
We serviced a
WHIRLPOOL DRYER ELECTRIC
Model WED6120HW1
Near Winterville, North Carolina 28590
Davon
Job Details:
09/15/2023
Repaired terminal block. Separated ground from neutral. Confirmed that dryer is now heating. Connected dryer vent hose with foil tape. Was able to use a different part at a lower cost. Refunded $45.27 to customers credit card.; pckd up 1 279320 (BLOCK-TERM)
We serviced a
WHIRLPOOL DRYER
Model WED8500SR0
Near Grimesland, North Carolina 27837
Davon
Job Details:
09/15/2023
"Model number missing. Found possible number by looking up tech sheet. Not heating. Found open heating element. Replaced heating element and confirmed proper operation. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), pckd up 1 WP8544771 (ELEMENT)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Greenville, North Carolina 27858
Davon
Job Details:
09/15/2023
Not cooling well in refrigerator. It had ice in freezer that was defrosted by customer. Not cooling still in refrigerator since then. Put panels back and then it started cooling in refrigerator. It needs to run for several hours to see if it is cooling enough. If it still doesnt cool enough it will be from a weak fan motor in freezer. Recommend new duck bill kit.
We serviced a
GE RANGE ELECTRIC
Model JT3500SF5SS
Near Kinston, North Carolina 28501
Davon
Job Details:
09/15/2023
Turns off when in use and shows f97. Found failed lower fan. Replaced and confirmed proper operation. ; ordrng 1 WB26X35089 (COOLING FAN ASSM)
We serviced a
KENMORE REFRIGERATOR
Model 10657362702
Near Pink Hill, North Carolina 28572
Davon
Job Details:
09/15/2023
09/13: Loud noise from refrigerator. Found condenser fan blade fallen off and fan motor shaft is loose. Failed fan motor. Unplugged and instructed to put fan behind it until new fan motor arrives.09/15: New part broken in box. Ordering another one. ; schdld next appmnt for 9/19 TUE 2-5
We serviced a
GE REFRIGERATOR
Model GFE28HSKESS
Near Bath, North Carolina 27808
Davon
Job Details:
09/14/2023
Not cooling in refrigerator. Found failed fresh food fan. Also noted ice under deli pan. Defrosted and removed screw from drain tube. Replaced fresh food fan with truck stock. Confirmed proper operation. ; used 1 WR60X26866 (EVAP FAN MOTOR) from stock
We serviced a
GE RANGE
Model ZDP36L6HSS
Near Washington, North Carolina 27889
Davon
Job Details:
09/14/2023
Sparked when bake element was lifted to clean. Now dead and breaker wont turn on. Turned breaker off and on. Range worked but bake element not coming on. Found terminal burnt off of bake element. Bake element is no longer available. Brazed terminal back onto bake element and confirmed proper operation.
We serviced a
GE RANGE ELECTRIC
Model JB735EP1ES
Near Chocowinity, North Carolina 27817
Davon
Job Details:
09/14/2023
09/07: 2 front burners dont work on low according to tenants daughter. Front right burner has open inner coil. Failed front right burner coil. I could not find any problem with operation of front left burner.09/14: Replaced right front element. Confirmed proper operation. ; pckd up 1 WB30T10130 (BURNER - SMOOTHTOP UNIT 8')
We serviced a
GE REFRIGERATOR
Model GIE18DTNDRBB
Near Greenville, North Carolina 27858
Davon
Job Details:
09/14/2023
Noticed noisy evaporator fan.
We serviced a
SAMSUNG REFRIGERATOR
Model RS277ACPN/XAA
Near Greenville, North Carolina 27858
Davon
Job Details:
09/14/2023
Leaking from front of refrigerator and freezer side. Found plugged defrost drain on refrigerator side. Defrosted and installed drain clip. Cleaned condenser coil.
We serviced a
KENMORE WASHER
Model 11027122310
Near Greenville, North Carolina 27858
Davon
Job Details:
09/14/2023
Replaced water inlet valve. This valve has not been replaced before.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGUS2632LP0
Near Ayden, North Carolina 28513
Davon
Job Details:
09/14/2023
Not cooling. SY CF error. Likely failed control board. Customer to replace.
We serviced a
KENMORE REFRIGERATOR
Model 10657362702
Near Pink Hill, North Carolina 28572
Davon
Job Details:
09/13/2023
Loud noise from refrigerator. Found condenser fan blade fallen off and fan motor shaft is loose. Failed fan motor. Unplugged and instructed to put fan behind it until new fan motor arrives.
We serviced a
FRIGIDAIRE RANGE ELECTRIC
Model FGEH3047VFD
Near Greenville, North Carolina 27858
Davon
Job Details:
09/13/2023
09/11: Not keeping temperature. Found broken bake element.09/13: Replaced bake element and confirmed proper operation. ; pckd up 1 316505500 (BAKE ELEMENT)
We serviced a
MAYTAG DRYER ELECTRIC
Model MED5630HC1
Near Greenville, North Carolina 27858
Davon
Job Details:
09/13/2023
Control wasnt working correctly. Moisture in control. Dead on arrival. Unplugged and plugged it back in. It started working again. Found constricted vent. Straightened vent and moved dryer out from wall.
We serviced a
WHIRLPOOL REFRIGERATOR SID
Model ED5FHEXNB00
Near Greenville, North Carolina 27858
Davon
Job Details:
09/13/2023
09/06: Leaking from bottom of freezer. Found plugged defrost drain. Steamed out ice in bottom of freezer and installed drain clip. Found ice maker inlet tube leaking. Removed and reinstalled and leak stopped. 09/13: ; schdld next appmnt for 9/15 FRI !
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2SHDXTS01
Near Greenville, North Carolina 27858
Davon
Job Details:
09/13/2023
Intermittently freezing food in fresh food compartment. Loud damper motor. Thermistor WNL. Damper does close and open normally. Most likely intermittently failing damper. Could also be JAZZ board.
We serviced a
WHIRLPOOL DRYER ELECTRIC
Model WED6120HW1
Near Winterville, North Carolina 28590
Davon
Job Details:
09/13/2023
Not heating. Found wire melted off at junction block.
We serviced a
JENN-AIR MICROWAVE OVER T
Model JMV8100AAW
Near Winterville, North Carolina 28590
Davon
Job Details:
09/12/2023
Dead microwave. Found blown fuse. Resettable fuse doesnt trip if high voltage is disconnected at board. Found 1 ohm resistance on capacitor/resistor. Shorted diode as well. Parts are showing no longer available but could be found with research.
We serviced a
SAMSUNG STOVE
Model FTQ353IWUB/XAA
Near Winterville, North Carolina 28590
Davon
Job Details:
09/12/2023
Both front burners get too hot when on low. Both infinite switches have failed. Clock display lights are not all working. Failed display/control board which is no longer available but could be refurbished.
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESG/AA-02
Near Grimesland, North Carolina 27837
Davon
Job Details:
09/12/2023
Not cooling in refrigerator. Door mullion not catching/closing. Water under crisper drawers. 22 E error for fresh food fan. ; used 1 DA82-01415A (WATER LEAKAGE KIT) from stock
We serviced a
KENMORE WASHER
Model 11027122310
Near Greenville, North Carolina 27858
Davon
Job Details:
09/12/2023
"Dripping water. Clothes are wet. F9E1, F5E3, F5E1. No lid lock problems found. Water valve has apparently failed again. Suspect sediment in the line. No obvious sediment in filter. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model GHW9150PW4
Near Kinston, North Carolina 28501
Davon
Job Details:
09/08/2023
Loud on spin. Found failed inner tub. No longer available.
We serviced a
KENMORE DRYER ELECTRIC
Model 79681583410
Near Winterville, North Carolina 28590
Davon
Job Details:
09/08/2023
Not heating. Found one leg of 240 volt power missing. Reset breakers on outside of house with no change. 30 day warranty on service call.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW00
Near Greenville, North Carolina 27834
Davon
Job Details:
09/08/2023
Temp 15 degrees on arrival. Installed new control board and performed manual defrost. ; pckd up 1 W11382529 (MAIN CONTROL BOARD)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Ayden, North Carolina 28513
Davon
Job Details:
09/07/2023
"Started cycle yesterday and it stopped before spin cycle. Drain pump ran continuously and lid wouldnt unlock. F3E2,F9E1, and F8E6 error codes present. In test mode it ran pump for a long time in the drain test and then threw pressure system fault code. Failed control board. Replaced control board and confirmed proper operation. ; used 1 W11556725 (MACHINE CONTROL) from stock"
We serviced a
GE RANGE ELECTRIC
Model JB735EP1ES
Near Chocowinity, North Carolina 27817
Davon
Job Details:
09/07/2023
2 front burners dont work on low according to tenants daughter. Front right burner has open inner coil. Failed front right burner coil. I could not find any problem with operation of front left burner. ; O-emld tckt
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Greenville, North Carolina 27834
Davon
Job Details:
09/07/2023
Not draining. Found plug at end of drain hose. Removed and confirmed proper operation.
We serviced a
THERMADOR RANGE
Model PRG486GDH/08
Near Winterville, North Carolina 28590
Davon
Job Details:
09/07/2023
Griddle thermostat broken. Part 00415004 is no longer available.
We serviced a
KENMORE DRYER
Model 11064922200
Near Greenville, North Carolina 27858
Davon
Job Details:
09/07/2023
Not starting. Found failed door switch. Replaced and confirmed proper operation. ; used 1 WP3406107 (SWITCH-DOR) from stock
We serviced a
ROPER DRYER ELECTRIC
Model RED4640YQ1
Near Greenville, North Carolina 27858
Davon
Job Details:
09/07/2023
Hot smell when in use. Noted melting wire at heater terminal. Also ound charring at wall plug. Repaired wire at heater terminal. Customer plans to replace dryer cord and wall outlet.
We serviced a
KENMORE WASHER
Model 11024832200
Near Greenville, North Carolina 27858
Davon
Job Details:
09/07/2023
Not spinning clothes out. Failed clutch. Replaced clutch and confirmed proper operation. ; pckd up 1 285785 (CLUTCH KIT)
We serviced a
WHIRLPOOL REFRIGERATOR SID
Model ED5FHEXNB00
Near Greenville, North Carolina 27858
Davon
Job Details:
09/06/2023
Leaking from bottom of freezer. Found plugged defrost drain. Steamed out ice in bottom of freezer and installed drain clip. Found ice maker inlet tube leaking. Removed and reinstalled and leak stopped.
We serviced a
ILVE STOVE
Model UPN90FDVGG/RB
Near Williamston, North Carolina 27892
Davon
Job Details:
09/06/2023
Range needs to be converted for LP. Changed out all cooktop orifices per owners manual. Also changed broil(grill) orifice and bake burner orifice.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW00
Near Greenville, North Carolina 27834
Davon
Job Details:
09/06/2023
Not defrosting. Found control enters defrost and thermistor value normal 27 kOhm. Failed control board. Defrosted and replaced thermistor. Ordered control board. ; ordrng 1 WPW10383615 (DEFROST LIMIT AND DEFROST EVAP0RATOR)
We serviced a
ROPER DRYER
Model 11063932101
Near Greenville, North Carolina 27858
Davon
Job Details:
09/06/2023
"Not starting. Found broken belt. Found bent idler pulley. Confirmed proper operation. ; ordrng 1 341241 (BELT,DRIVE)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Ayden, North Carolina 28513
Davon
Job Details:
09/06/2023
Installed new control board. Starts but doesnt drain. Found broken wire to drain pump. Repaired wiring and washer now works with old control board. Unsure why washer wouldnt start before. It is possible I didnt wait long enough.
We serviced a
FRIGIDAIRE FREEZER
Model FFFH17F1RW0
Near Snow Hill, North Carolina 28580
Davon
Job Details:
09/06/2023
"Quit cooling. Now it started again. Found plugged defrost drain. Defrosted, cleaned drain, and steamed door seal on bottom of door. Confirmed proper operation."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Winterville, North Carolina 28590
Davon
Job Details:
09/05/2023
"Stops during wash cycle. Error code F3E2, F0E9. Draining and filling appropriately. ; O-emld tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR BOT
Model LGHB2867PF7A
Near Winterville, North Carolina 28590
Davon
Job Details:
09/05/2023
Not making ice in freezer. Failed ice maker. Customer reports that ice maker has been working intermittently. Leaking into freezer from ice maker. No apparent cause for this. Door not sealing on left side due to ice on door closer. Removed ice and confirmed proper operation. Installed customer supplied ice maker and confirmed that it cycles and fills.
We serviced a
ELECTROLUX WASHER
Model EFLW427UIW1
Near Greenville, North Carolina 27834
Davon
Job Details:
09/05/2023
E23 error code. Found drain pump drawing 1.9 amps and not draining. Failed drain pump.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS0
Near Kinston, North Carolina 28501
Davon
Job Details:
09/05/2023
"Not completing wash cycle. F7E1, F6E6 error codes. Letting water in and draining. This is typical for failing wash motor. Wash motor ran intermittently in wash cycle. Failed wash motor. Replaced sump assembly. Confirmed proper operation. Offered repair of upper rack and customer declined. Raised front slightly to help level dishwasher. Unable to level completely due to lack of space at front of dishwasher. Ran diagnostic mode with no error codes or leaks. ; used 1 WPW10605057 (SUMP ASSEMBLY) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Ayden, North Carolina 28513
Davon
Job Details:
09/01/2023
Replaced user interface. Problem persists. Failed main control. ; ordrng 1 W11556725 (MACHINE CONTROL)
We serviced a
KENMORE REFRIGERATOR
Model 10658582890
Near Greenville, North Carolina 27858
Davon
Job Details:
09/01/2023
Not cooling well in refrigerator and freezer intermittently. Temperatures normal on arrival. Found significant amount of black powder under cold control. Picked up cold control from parts store and returned. ; pckd up 1 WP2198202 (TEMP CONT THERMOST)
We serviced a
EQUATOR DRYER
Model 860
Near Greenville, North Carolina 27834
Davon
Job Details:
08/31/2023
Turns off repeatedly. Replaced heating element and heating element thermostat. No change. I was unable to find values for sensor. Notified Cody that without specs and knowing if the part I am changing is bad I can only do repairs by the hour at $125/hr. She agreed to this. Replaced control board. 3 hrs labor @$125/hr including 25 minutes of driving.
We serviced a
FRIGIDAIRE REFRIGERATOR SID
Model FGHS2631PF4A
Near Kinston, North Carolina 28504
Davon
Job Details:
08/31/2023
Not cooling in top of freezer and refrigerator. Evaporator fan not running. SY CF error on display. Unplugged refrigerator and plugged it back in. It started working. Offered to defrost drain and clean drain line as well as repair ice bucket tine that is bent.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Kinston, North Carolina 28504
Davon
Job Details:
08/31/2023
"Unit dead. After scraping some corrosion from UI it came on. Found error codes F0E4, F6E3, F6E2, F2E1. Found hot and cold hoses reversed. Corrected this and cleaned UI corrosion well. Applied sealant over corrosion area to prevent reoccurrence. Ran normal cycle without difficulty."
We serviced a
WHIRLPOOL RANGE ELECTRIC
Model WFE510S0AS0
Near Greenville, North Carolina 27834
Davon
Job Details:
08/31/2023
Electrical smell and control went dead. Found loose wire nut at junction block. Tightened nut. Crack in junction block while tightening. I was able to repair it and confirmed proper operation.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Ayden, North Carolina 28513
Davon
Job Details:
08/31/2023
"Wont start wash cycle. Wont lock lid. Error codes F9E1, F8E6"
We serviced a
HOTPOINT DISHWASHER
Model HDA2100N00BB
Near Winterville, North Carolina 28590
Davon
Job Details:
08/31/2023
Wasnt cleaning dishes well. Took it apart and now it doesnt drain. Disassembled and put ball back in proper spot. Now it drains. Appears to be circulating water appropriately.
We serviced a
FRIGIDAIRE RANGE
Model LFEH3054UFD
Near Snow Hill, North Carolina 28580
Davon
Job Details:
08/29/2023
Handle fell off. Screws and handle do not appear damaged. Applied loktite and secured handle again.
We serviced a
GE DISHWASHER
Model GSD3300D35BB
Near Greenville, North Carolina 27834
Davon
Job Details:
08/29/2023
Replaced sump inlet. Confirmed proper operation. ; used 1 WD18X10049 (SUMP INLET) from stock
We serviced a
FRIGIDAIRE FREEZER
Model LFFH17F3QWD
Near Greenville, North Carolina 27834
Davon
Job Details:
08/29/2023
Not cooling. Found failed thermostat. Picked up thermostat from supply store and returned to install. Drain frozen over. Cleared and put bleach in ptrap. Confirmed proper operation. ; pckd up 1 5304513033 (CONTROL THERMOSTAT (STANDARD))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Greenville, North Carolina 27858
Davon
Job Details:
08/29/2023
Not making ice after replacing ice maker. E2 error code. It did harvest from fill on last visit. Ice maker passed all harvest tests. Unplugged to reset. Will order new ice maker if this repeats.
We serviced a
FRIGIDAIRE RANGE GAS
Model LGGF3043KFD
Near Kinston, North Carolina 28501
Davon
Job Details:
08/29/2023
Not heating in oven. Found igniter drawing 2.7 amps. Failed igniter. ; used 1 5303935066 (Igniter) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR TOP
Model FFTR1835VW3
Near New Bern, North Carolina 28560
Davon
Job Details:
08/29/2023
Large amount of ice in freezer. IM apparently leaking due to not being pushed back all of the way. Steamed ice out of freezer. Installed ice maker correctly. Noticed freezer door closer not catching on support. Removed freezer door and adjusted to close correctly.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5000DW3
Near Hookerton, North Carolina 28538
Davon
Job Details:
08/28/2023
Complaint of squeaking and jumping around on spin. Found failed transmission. Would also need new hub. Inner basket is likely still OK. Error code F0E5.; O-emld tckt
We serviced a
LG WASHER TOP LOAD
Model WT7300CW
Near Snow Hill, North Carolina 28580
Davon
Job Details:
08/28/2023
Not spinning. LE1 error code. Found shredded piece of clothing stuck between basket and tub. Removed with long drill bit.
We serviced a
GE DISHWASHER
Model GLD6300L00BB
Near Greenville, North Carolina 27834
Davon
Job Details:
08/28/2023
Beeps near end of cycle. Unable to start unless closing just right. Found microswitch in door latch not closing consistently. Replaced with truck stock. Confirmed proper operation.
We serviced a
SUB-ZERO REFRIGERATOR
Model 561
Near Greenville, North Carolina 27858
Davon
Job Details:
08/28/2023
"Came back to put bulbs in. Noticed that freezer evaporator has frozen up again. This time the defrost timer isnt advancing. Failed defrost timer. Installed ice maker bucket. Left slide is broken, part #3410932 no longer available. It will work if used gently."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Greenville, North Carolina 27858
Davon
Job Details:
08/28/2023
"Replaced ice maker. Confirmed proper operation in harvest, Thermistor reading warm, filled with water appropriately. ; pckd up 1 W11188383 (I/M assembly)"
We serviced a
SAMSUNG REFRIGERATOR SID
Model RH22H9010SR/AA-05
Near Chocowinity, North Carolina 27817
Davon
Job Details:
08/25/2023
Freezer side is too cold. Not cooling well in refrigerator side intermittently. F sensor4.26 F-defrost 4.36 R 2.46. Found damper for refrigerator not opening. Defrosted and confirmed that it is now able to open. Suspect that doors were left open too long or not sealing well which allowed moisture into refrigerator.
We serviced a
KENMORE RANGE ELECTRIC
Model 79093022310
Near Greenville, North Carolina 27834
Davon
Job Details:
08/25/2023
Sparking from under oven and tripping breaker. Found plug partially out of socket. Plugged it back in and tested all burners. No problems noted. Suspect drawer was touching prong of plug and causing short circuit.
We serviced a
WHIRLPOOL REFRIGERATOR SID
Model WRS315SDHM01
Near Greenville, North Carolina 27834
Davon
Job Details:
08/25/2023
"Not cooling in well in freezer. Freezer temperature 33. Refrigerator temperature 53. Sealed system failure, likely from refrigerant leak. Not economical to repair outside of warranty. Refrigerator has a 5 year sealed system warranty per owners manual."
We serviced a
WHIRLPOOL RANGE
Model NA
Near Greenville, North Carolina 27834
Davon
Job Details:
08/25/2023
Customer complaints are that elements dont get hot enough. Oven door doesnt open all the way. Oven temperature not hot enough. Here are my findings: Recommend replacement. Model numbers is not visible. The door is separated and this doesnt allow it to open all the way. Burner pans are rusted out. Right rear burner infinite switch doesnt come on until it is turned to 3. Infinite switches seem to be working normally. Drip pans are rusted out. The oven is actually getting hotter than it is set. Set it at 300 degrees and temp was about 80 degrees hotter. I think it would be reasonable to replace due to condition. The oven thermostat isnt working correctly and I am unable to look up part without model number.
We serviced a
CLEVELAND STEAMER
Model 22CGT6.1
Near Farmville, North Carolina 27828
Davon
Job Details:
08/25/2023
Unit has been working since valve was replaced but it takes about twice as long to bake potatoes. Did egg test which was normal. 16 minutes with medium sized egg. unit is also not shutting off when timer is complete. This appears to be from timer stopping before it; used 1 300255-CLE (Resettable fuse 1.5 amp) from stock
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA50K8600AV/AA
Near Greenville, North Carolina 27834
Davon
Job Details:
08/24/2023
Not draining. Recommended drain pump replacement due to foreign object in the drain pump. Customer opted to see if pump lasts with removing foreign object. Removed sock from pump and confirmed proper operation.
We serviced a
GE DISHWASHER
Model GSD3300D35BB
Near Greenville, North Carolina 27834
Davon
Job Details:
08/24/2023
Making a loud noise. Found broken plastic fork in cutter/pump assembly. One fork tine punctured sump inlet fitting which will need to be replaced. ; schdld next appmnt for 8/29 TUE !
We serviced a
MAYTAG DRYER ELECTRIC
Model MEDB725BW0
Near Winterville, North Carolina 28590
Davon
Job Details:
08/24/2023
Not heating. Found open heating element. Replaced heating element and confirmed proper operation. ; pckd up 1 WP8544771 (ELEMENT)
We serviced a
KENMORE REFRIGERATOR SID
Model 10657075791
Near Snow Hill, North Carolina 28580
Davon
Job Details:
08/24/2023
Not cooling. Leaking from freezer side. 68 degrees on freezer side. Compressor and both fans running. Sealed system failure. Not economical to repair.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4816FW0
Near Kinston, North Carolina 28501
Davon
Job Details:
08/24/2023
"Sometimes stops before it spins. Error code F9E1, F0E2. Found failed drain pump."
We serviced a
NA STOVE
Model n/a
Near Greenville, North Carolina 27834
Davon
Job Details:
08/23/2023
Replaced oven thermostat. Confirmed proper operation. Explained limitations due to not being able find thermostat with bake and broil. Both elements come on in whether in bake or broil. ; ordrng 1 5320-175 (Oven Thermostat)