We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near New Bern, North Carolina 28560
Davon
Job Details:
07/08/2026
Installed new dryer vent with rigid metal through wall, semi rigid vent hose behind dryer, and new vent cover outside.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near New Bern, North Carolina 28560
Davon
Job Details:
07/08/2026
Not cooling well in refrigerator. Temp was 43 degrees on customers thermometer. It is 40F now. Measured 36F by IR gun. Customer states that she may have left the freezer drawer open. Did note some rime ice in freezer, but not enough to affect function at this time. Cleaned hair off of condenser coil and reinstalled door handles correctly. No other problems noted with refrigerator.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT50SAHZ0
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
07/08/2026
Customer reported dishwasher not draining. Found obstruction in drain line. Cleared obstruction and ensured proper operation.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45N5300AF/US
Near Greenville, North Carolina 27858
Greg Glade
Job Details:
07/08/2026
Customer reports noise and not wringing clothes out. Found broken spider arm. Recommended replacement of unit.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC465HW2
Near Kinston, North Carolina 28504
Greg Glade
Job Details:
07/08/2026
Customer reports noise coming from washer. Upon arrival found the drain pump running. No f3e1 error code. Noise didnt come back when resetting unit. Checked pressure hose and connections are fine. Control board will need to be replaced if problem reoccurs.
We serviced a
ELECTROLUX DRYER
Model EFME617SIW0
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
07/07/2026
Customer reported noise came back. Replaced idler pulley and spring. Also found broken belt. Customer had belt so replaced during repair. ; used 1 134793511 (IDLER PULLEY), and 1 131601000 (IDLER SPRING) from stock
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW8300SW03
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
07/07/2026
Customer reports noise coming from washer during spin. Door boot twisting. Lots of play in the drum when shaking it. Failed support arm. Recommend replacement as fixing would exceed cost of unit.
We serviced a
GE WASHER
Model GTW680BPL0DG
Near Williamston, North Carolina 27892
Davon
Job Details:
07/07/2026
Unit is making a loud noise when trying to agitate or spin. Found broken spin basket.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TWB
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
07/07/2026
Customer reports unit isnt cooling at all. Upon arrival found compressor not running. Found compressor tries to run but clicks after 1 minute. Used cheater cord on compressor and it does run, didnt over load click. Failed start device due to bugs.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821QB3
Near Kinston, North Carolina 28501
Greg Glade
Job Details:
07/07/2026
Thawed evaporator and installed new defrost heater. Also cleared defrost drain as it was clogged. Ensured proper operation. ; pckd up 1 242044008 (DEFROST HEATER AND LIMIT (CALROD SINGLE))
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Chocowinity, North Carolina 27817
Davon
Job Details:
07/07/2026
Timer not turning. Found cracked knob and rounded timer shaft. Replaced timer and knob. Confirmed proper operation. ; pckd up 1 W11685947 (TIMER)
We serviced a
KENMORE MICROWAVE OVER T
Model 721.85032010
Near Chocowinity, North Carolina 27817
Davon
Job Details:
07/07/2026
Unit quit working while running. Unit is now without power. Customer noted burnt smell. Found open fuse and grounded secondary windings on transformer. Recommend replacing unit due to age of 16 years.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Hubert, North Carolina 28539
Greg Glade
Job Details:
07/07/2026
Customer reports dishwasher not responding. Found 120 vac to unit. Tested if ui is getting correct inputs. It is getting 12vdc. Diagnosed failed user interface board.
We serviced a
GE WASHER TOP LOAD
Model PTW600BSR1WS
Near Greenville, North Carolina 27858
Davon
Job Details:
07/06/2026
Installed new user interface. Confirmed that unit turns off and on appropriately now. Start button and dial are also working correctly.
We serviced a
HOTPOINT DISHWASHER
Model HDA2000G02WW
Near Winterville, North Carolina 28590
Davon
Job Details:
07/06/2026
Installed new door switch and hinge link. Confirmed proper operation of dishwasher and door does not fall now when opening it.
We serviced a
LG WASHER
Model WT7400CV
Near Winterville, North Carolina 28590
Davon
Job Details:
07/06/2026
Installed new shifter motor. Confirmed proper operation by running spin cycle on washer.
We serviced a
LG REFRIGERATOR
Model LSXS26366D/05
Near Winterville, North Carolina 28590
Davon
Job Details:
07/06/2026
Weak cooling. Found low side pressure 35 psig while compressor is running. 45 equalized pressure when turning unit off.
We serviced a
LG REFRIGERATOR
Model LFXS24663S
Near Vanceboro, North Carolina 28586
Davon
Job Details:
07/06/2026
Unit is not cooling. Compressor running and hot to touch. Low side pressure 55 psig while running. Equalized pressure 60 psig. Diagnosed failed compressor. Customer checking on warranty from LG.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821QB3
Near Kinston, North Carolina 28501
Greg Glade
Job Details:
07/06/2026
Customer reports fridge not cooling. Found that the defrost heater is open, and evaporator is frozen over. Failed defrost heater. Ordering new and scheduled follow up.
We serviced a
GE REFRIGERATOR BOT
Model GWE19JGLWFWW
Near Snow Hill, North Carolina 28580
Greg Glade
Job Details:
07/06/2026
Customer reports ice maker not working. Found ice in tray, but not harvested. Temperature in freezer was 2 degrees. After force harvest can hear motor trying to run but splines not turning. Splines did start turning after 5 minutes, heater is working. Hear clicking coming from ice maker. Tested isolation valve and water valve for ice maker and both work. Recommended to customer to wait a day see if ice production starts after reset. Recommend replacement of ice maker if issue persists.
We serviced a
LG DRYER
Model DLEX4000W
Near Greenville, North Carolina 27858
Greg Glade
Job Details:
07/06/2026
Customer Reports dryer not heating. Found open coil on heating element and cycling thermostat. Recommend replacing heater assembly. Ordering new part. ; ordrng 1 5301EL1001H (ELEMENT - ELECTRIC)
We serviced a
HOTPOINT RANGE ELECTRIC
Model RBS360DM1WW
Near Greenville, North Carolina 27858
Greg Glade
Job Details:
07/06/2026
Customer reports one burner not working and another sparking when turning on. Found charring on two infinite switches and one open heating element. Gave quote for job, waiting on approval.
We serviced a
KITCHEN-AID ICE MAKER
Model KUIC18NNXS2
Near New Bern, North Carolina 28562
Davon
Job Details:
07/06/2026
Installed new control board. Unit still turns off at step 7. It does not appear to turn the compressor on after the drain pump finishes. Left ice maker on and told customer to notify us if problem re-occurs.
We serviced a
KITCHEN-AID ICE MAKER
Model KUIC18NNXS2
Near New Bern, North Carolina 28562
Davon
Job Details:
07/03/2026
Customer reports that unit only made the first batch of ice. It made more ice when reset but usually only one batch. This morning it did make several batches. Service light blinking 3 times on arrival for harvest error. In test mode unit gets to step 7 and turns off. Evaporator thermistor measures 10.9 kohms which is in spec. Confirmed that it is plugged in. ; ordrd 1 WPW10226156 (Control board)
We serviced a
GE REFRIGERATOR BOT
Model Gne25jykhffs
Near Washington, North Carolina 27889
Davon
Job Details:
07/03/2026
Fan speed slightly irregular by sound. Rpms shift from 2700 to 2833. Error for missing fan feedback from 10 days ago. Installed new fan motor which includes wiring harness and freezer thermistor. Fan speed now sounds consistent. Fan speed did not go below 2770 rpms in smarthq after installing new fan motor.; pckd up 1 WR60X39625 (Evap fan motor)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Greenville, North Carolina 27834
Davon
Job Details:
07/03/2026
Washer told customer to redistribute clothes. F0E7, F0E9, F0E5, errors stored. Found that tub bounces 2-3 times when pushing down on spin basket and letting it go. Diagnosed failed suspension rods. Installed new suspension rods and ran DLMS calibration cycle.; pckd up 1 W11396716 (Suspension) and 2 WAS-360-PP (SS WASHER INLET HOSE)s"
We serviced a
KENMORE REFRIGERATOR
Model 253.70819710
Near Ayden, North Carolina 28513
Davon
Job Details:
07/02/2026
Tenant reports that water is leaking into refrigerator section daily. Found plugged defrost drain. Cleared drain.
We serviced a
AMANA WASHER
Model NTW4631BQ1
Near Greenville, North Carolina 27834
Davon
Job Details:
07/02/2026
Customer reports that washer made a grinding sound during a cycle and then shut off. Washer was unplugged. Plugged it in and drain pump started running. Held start button to reset it. Entered diagnostic mode and found no error codes. Started wash cycle and confirmed that pressure sensor is working. It is not a model affected by F3E1 recall.
We serviced a
HOTPOINT DISHWASHER
Model HDA2000G02WW
Near Winterville, North Carolina 28590
Davon
Job Details:
07/02/2026
Dishwasher is not starting. Found failed latch switch. Also found that the door falls down since one of the door spring holders has broken. ; ordrd 1 WD21X10261 (Door switch) and 1 WD14X10009 (Hinge link)
We serviced a
GE WASHER TOP LOAD
Model PTW600BSR1WS
Near Greenville, North Carolina 27858
Davon
Job Details:
07/02/2026
Unit beeps and stops during cycle. then beeps repeatedly. Customer unplugged unit. Upon plugging it in it beeps constantly. It appears to be power button on UI. Cleaned UI board. Button is less responsive after cleaning. Diagnosed failed UI. ; ordrd 1 WH22X35537 (User interface)
We serviced a
LG WASHER
Model WT7400CV
Near Winterville, North Carolina 28590
Davon
Job Details:
07/02/2026
Making noise during wash cycle. E6 error code reported by customer. Went through test mode with no difficulty. Will replace clutch motor. ; ordrd 1 EAU63743302 (Motor, clutch)
We serviced a
SAMSUNG DISHWASHER
Model DW80R50606S
Near Pikeville, North Carolina 27863
Davon
Job Details:
07/02/2026
Dishwasher occasionally showing OC error code. It will often finish the cycle if it is restarted. Confirmed over flow sensor is working correctly. Flow sensor shows varying voltage when filling. Wash motor pulses for about 5 minutes after starting a cycle before it circulates the water. Did note that power cord is too small gauge and was hot after dishwasher ran.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4816FW3
Near Goldsboro, North Carolina 27530
Davon
Job Details:
07/02/2026
Drain pump comes on whenever unit is plugged in. Reset by holding start button. Error code F3E1. Diagnosed failed control board. Installed new control board and ran calibration cycle. ; pckd up 1 W11603810 (Control)
We serviced a
KENMORE DRYER ELECTRIC
Model 796.81473210
Near Greenville, North Carolina 27834
Davon
Job Details:
07/01/2026
Dryer runs constantly when door is shut. Diagnosed failed control board. Control board is no longer available. Dryer does heat and run the cycle normally if you press start after closing the door. Only it will not stop turning once cycle is complete.Installed new dryer vent cover, metal vent through wall, and semi rigid vent behind dryer. Expanded brick and Sheetrock holes slightly so as not to compress vent. ; used 1 PM08X10085 (TRANSITION VENT/INSTALL) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB00
Near Grimesland, North Carolina 27837
Davon
Job Details:
07/01/2026
Found broken wires under door. Repaired white and brown wire. Confirmed proper operation.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT17B3AW5
Near Greenville, North Carolina 27834
Davon
Job Details:
07/01/2026
5F in freezer and 37F in refrigerator. Most of the ice has melted off since last visit. Secured connections on defrost heating element with electrical tape to prevent them separating again.
We serviced a
GE DISHWASHER
Model GDT645SYN3FS
Near Havelock, North Carolina 28532
Davon
Job Details:
07/01/2026
Installed new sump connector hose and gasket. Confirmed proper operation.
We serviced a
BOSCH RANGE
Model HEI8056U
Near Havelock, North Carolina 28532
Davon
Job Details:
07/01/2026
Installed new infinite switch and confirmed proper operation.
We serviced a
LG WASHER
Model LDFC353LS.ASSEEUS
Near New Bern, North Carolina 28560
Davon
Job Details:
07/01/2026
AE code showing on dishwasher. It cleared today before I got here. Found some water in leak pan. Dried up remaining water. Ran cycle and did not find any leaks.
We serviced a
GE WASHER FRONT LOA
Model GFW550SSN4WW
Near Jacksonville, North Carolina 28546
Davon
Job Details:
06/30/2026
Unit not spinning. Another tech came out a few months ago and GE sent motor, main control board, and inverter board. Diagnosed failed inverter board. Installed new inverter board and confirmed proper operation in test mode as well as rinse and spin. Also installed firmware update. ; pckd up 1 WH22X38837 (INVERTER BOARD(warranty))
We serviced a
FRIGIDAIRE REFRIGERATOR SID
Model LFSS2612TP0
Near Kinston, North Carolina 28501
Davon
Job Details:
06/30/2026
Checked water valve. It is working correctly. Ice in ice bucket.
We serviced a
SAMSUNG REFRIGERATOR BOT
Model RF260BEAESR/AA
Near Greenville, North Carolina 27834
Davon
Job Details:
06/30/2026
Installed new evaporator cover and confirmed proper operation.
We serviced a
WHIRLPOOL DRYER
Model WED5800BW0
Near Greenville, North Carolina 27834
Davon
Job Details:
06/30/2026
Not heating. Found collapsed flexible vent behind dryer. Installed new semi-rigid vent. Recommend vent cleaning. 2nd story vent behind FROG knee wall with no access. Venting appears to be rigid metal vent. ; used 1 WP3387747 (HEATING ELEMENT), and 1 PM08X10085 (TRANSITION VENT/INSTALL) from stock
We serviced a
BOSCH REFRIGERATOR
Model B26FT50SNS/03
Near Greenville, North Carolina 27858
Davon
Job Details:
06/30/2026
Not making ice. Found ice maker turned off. Customer reports he turned it off and on several times trying to reset it. Tines stuck on an angle. Turned ice maker back on. Noticed broken wire that appears to be for infrared ice level sensor. ; ordrd 1 00658257 (Ice maker)
We serviced a
KITCHENAID MICROWAVE OVER T
Model KOCE500ESS11
Near Jacksonville, North Carolina 28540
Greg Glade
Job Details:
06/29/2026
Found a plug not fully inserted inside the board. Reconnected and ensured proper operation.
We serviced a
GE REFRIGERATOR TOP
Model GIE18DTNDRWW
Near Farmville, North Carolina 27828
Greg Glade
Job Details:
06/29/2026
Found frozen water line. During fill water valves leaking slowly. Recommend replacing.
We serviced a
KITCHENAID ICE MAKER
Model KUIC15NRTS1
Near New Bern, North Carolina 28562
Davon
Job Details:
06/29/2026
Not cooling. Refrigerant has leaked out since repair 4 years ago. Low side pressure 20inHg while running and 0 equalized pressure. Leak from water valve connection. Ice cutter grid is broken. Initially it did not turn the compressor on and would overfill reservoir. Found that plunger switch is sticking so it does not recognize when door is open unless switch is manipulated. Given multiple issues and prior sealed system repair I do not recommend repairing the unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Greenville, North Carolina 27858
Greg Glade
Job Details:
06/29/2026
Installed new ice maker and ensured proper operation.
We serviced a
KITCHEN-AID ICE MAKER
Model KUIC18NNXS2
Near New Bern, North Carolina 28562
Davon
Job Details:
06/29/2026
Not making ice. Found unit with no refrigerant in it. Pressurized with nitrogen and heard hissing from evaporator. Found leak where capillary tube had worn through. Repaired capillary tube and recharged with 6.2 oz of R134a. Unit made ice before I left. ; used 1 WPW10143759 ( FILTER DRYER/DYE/R134A/MISC) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB00
Near Grimesland, North Carolina 27837
Greg Glade
Job Details:
06/29/2026
Customer reports issue with ice maker making ice. Checked wiring at corner where previous repair was done. All looks well. Checked harvest on ice maker, it did harvest. Also checked fill for ice maker. Ice maker does fill. Found that thermistor is open via test 47 on tech manual. Also tested thermistor at plug, found open as well. Failed ice maker. ; ordrd 1 W10873791 (Ice maker)
We serviced a
WHIRLPOOL DRYER
Model WED9400VE0
Near Chocowinity, North Carolina 27817
Greg Glade
Job Details:
06/29/2026
Customer reports noise coming from dryer. Found stuck idler pulley. Used dryer repair kit 4392067. Ensured outlet operation. Also cleaned pulleys and cleaned out dryer. ; ordrng 1 4392067 (DRYER REPAIR KIT)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Deep Run, North Carolina 28525
Greg Glade
Job Details:
06/29/2026
Customer reports unit not working. Found f7e1 and f7e7 error code saved. Tested agitate, spin, fill and drain. All components are working. Ran quick cycle to see if washer will cycle through normally. Recommended customer put washer on a surge protector as issue may be intermittent and due to the power surge. Told customer to watch unit as everything looks and is functioning fine.
We serviced a
GE WASHER
Model PFW870SPV0RS
Near Jacksonville, North Carolina 28540
Davon
Job Details:
06/29/2026
Unit will turn on by itself and drum will spin. Cannot stop cycle. Unable to connect with smarthq. Entered test mode manually and found Error codes 38, 62,19, 27. Installed new main control board that GE had sent to customer. Now unit connects to smarthq. Programmed UI to control board per GEs instructions. Started rinse and spin cycle with no difficulty.
We serviced a
FRIGIDAIRE REFRIGERATOR SID
Model LFSS2612TP0
Near Kinston, North Carolina 28501
Greg Glade
Job Details:
06/29/2026
Customer reports ice maker not working. Also found frozen water line at door. Thawed that out and ensured proper flow. Tried to force harvest, no water coming to ice maker. Tested ice maker valve with cheater cord applying 120 vac directly to it, no water coming out. Failed water valves. Ordering and scheduling follow up according to schedule availability. ; ordrd 1 242252702 (Water valves)
We serviced a
GE DISHWASHER
Model GDT645SYN3FS
Near Havelock, North Carolina 28532
Davon
Job Details:
06/26/2026
Leaking from bottom of dishwasher. Found leak in connector hose. ; ordrd 1 WD24X33918 (Sump connector hose)
We serviced a
MAYTAG DRYER ELECTRIC
Model MEDB835DW4
Near Jacksonville, North Carolina 28546
Greg Glade
Job Details:
06/26/2026
Customer reported dryer not heating. Found open heating element. Cleaned dryer of lint and replaced element. Ensured proper operation. Gave quote to clean vent. ; used 1 WP3387747 ( HEATING ELEMENT) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR BOT
Model LFHB2751TF2
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
06/26/2026
Installed new manifold and ensured proper operation.
We serviced a
BOSCH RANGE
Model HEI8056U
Near Havelock, North Carolina 28532
Davon
Job Details:
06/26/2026
Infinite switch fell apart when customer put knob back on. Put it back together temporarily. Ordered infinite switch. ; ordrd 1 00629049 (Infinite switch)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Trent Woods, North Carolina 28562
Davon
Job Details:
06/26/2026
Doesnt finish a cycle. Error codes F6E3, F7EA. Found leaking transmission and open motor. Failed stator and transmission. Would need new slider as well.
We serviced a
MAYTAG WSH/DRY STK COMB
Model MLG22PRAWW1
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
06/26/2026
Installed new drain pump. Ensured proper operation. ; pckd up 1 WPW10730972 (MOTOR, PUMP)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Greenville, North Carolina 27858
Greg Glade
Job Details:
06/26/2026
Customer reports ice maker not working. Found ice maker not harvesting. Failed ice maker. Ordering new ice maker. ; ordrd 1 WPW10300024 (I/M ASSY)
We serviced a
HOTPOINT DRYER ELECTRIC
Model HTX24EASK0WS
Near Jacksonville, North Carolina 28546
Greg Glade
Job Details:
06/26/2026
Installed new inlet thermostat and ensured proper operation and heating.
We serviced a
SAMSUNG DRYER
Model DVE45R6100W /A3
Near Jacksonville, North Carolina 28546
Greg Glade
Job Details:
06/26/2026
Installed new thermistor and ensured proper operation. ; used 1 Thermistor (BELT DRUM) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5800BW0
Near Greenville, North Carolina 27858
Davon
Job Details:
06/26/2026
Customer reports that after washing clothes the Spin light was on and lid light was on but washer was not doing anything. Error code F1E2 which is motor control error. Agitates and spins normally in test mode. Lid lock is working. Recommend customer continue using and replace control board if error persists. Cleared error code.
We serviced a
SAMSUNG REFRIGERATOR BOT
Model RF260BEAESR/AA
Near Greenville, North Carolina 27834
Davon
Job Details:
06/26/2026
Leaking under crisper drawer. Found frozen defrost drain. Removed all ice. Installed new drain clip. Confirmed drain tubes are clear. Ordered evaporator cover. ; used 1 DA32-10104N (TEMP SENSOR), and 1 DA61-14306A ( DRAIN TUBE CLIP) from stock, ordrd 1 DA97-12609C (Evaporator cover)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR
Near Jacksonville, North Carolina 28546
Greg Glade
Job Details:
06/26/2026
Customer reports both fresh food and freezer not cooling. Found compressor running upon arrival but no frost on evaporator. Fridge not in sabbath mode. Also found error 22E fresh food fan. However error unit cooling, recommend replacement of fridge as sealed system has occurred.
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Jacksonville, North Carolina 28540
Greg Glade
Job Details:
06/26/2026
Customer reports leaking from washing machine. Found that leak is actually coming from the drain pipe in the back and is flooding after a season cycle. Recommend calling a plumber.
We serviced a
SAMSUNG DRYER
Model DVE50R5200W/A3
Near Greenville, North Carolina 27834
Davon
Job Details:
06/26/2026
Cleaned dryer vent. Installed semi-rigid vent. Air flow 17 mph before 20.2 mph after cleaning and installing new vent. ; used 1 PM08X10085 (TRANSITION VENT/INSTALL) from stock
We serviced a
KITCHENAID MICROWAVE OVER T
Model KOCE500ESS11
Near Jacksonville, North Carolina 28540
Greg Glade
Job Details:
06/25/2026
Installed new inverter and magnetron. Still throwing code, per tech sheet replace appliance manager. ; ordrng 1 W11325786 (ELEC CNTRL (MO77))
We serviced a
GE RANGE ELECTRIC
Model JBP62DM2BB
Near Jacksonville, North Carolina 28540
Greg Glade
Job Details:
06/25/2026
Customer reported smell coming from oven. Found insulation burning in back. Removed burning insulation and ensured not on any connectors. Told customer to run a 400 degree cycle for about two hours to get rid of any other residual smell.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFC2353AF0
Near New Bern, North Carolina 28562
Davon
Job Details:
06/25/2026
Customer reports that filter doesn't come out like it used to. Pressed filter harder and it came out. Customer also notes that sometimes it is noisy from the back. Condenser fan is not making noise now. Also confirmed that evaporator fan in freezer is not making noise. Found place for crisper drawer filters and installed them.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Maysville, North Carolina 28555
Davon
Job Details:
06/25/2026
Ice maker only made two batches of ice. Found ice maker not filling. No errors present. Found heater plug disconnected. Reconnected and confirmed that ice maker fills after running heater for a few minutes.
We serviced a
SAMSUNG DRYER ELECTRIC
Model DVE52M8650V /A3
Near Goldsboro, North Carolina 27534
Greg Glade
Job Details:
06/25/2026
Customer reports dryer not heating. Checked vent and got 17 mph. Also checked for 240 vac, all good. Found open high limit. Replaced both high limit and thermostat. Ensured proper operation and heating. ; used 1 DC96-00887C ( THERMOSTAT REGUALR), and 1 Wp35001092 ( THERMOSTAT HI LIMIT) from stock
We serviced a
FRIGIDAIRE WASHER
Model GLWS1233AS1
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
06/25/2026
Customer reports leaking coming from washer. Cannot find source of leak after thorough testing. Did however find that washer does not drain. Checked for obstructions in pump, and found that propellers are not spinning the way they should. Noise coming from drain pump as well. Failed drain pump.
We serviced a
LG WASHER TOP LOAD
Model WT7305CW
Near Greenville, North Carolina 27858
Greg Glade
Job Details:
06/25/2026
Customer reported washer not starting. Found that button on control board still works but contact isnt good anymore. Put a conductor when start button and the connection at the board. Ensured proper operation.
We serviced a
GE WASHER TOP LOAD
Model GTW485ASJ5WS
Near Greenville, North Carolina 27858
Greg Glade
Job Details:
06/25/2026
Customer reports squealing coming from washer. Found belt torn. Replaced belt , cleaned pulleys and ensured proper operation. ; ordrng 1 WH01X24180 (DRIVE BELT)
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
06/25/2026
Customer reports dryer not working. Found broken belt. Installed new belt and ensured proper operation. Also put hose back on the dryer vent. ; ordrng 1 WE03X29897 (BELT, DRYER)
We serviced a
LG DRYER
Model DLEX7800WE
Near Jacksonville, North Carolina 28540
Greg Glade
Job Details:
06/25/2026
Customer reported dryer not stopping when plugged in only when opening door. Found stuck relay on main control. Relay did go back to normal once testing relay with multimeter. Gave quote for control of issue happens again.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB00
Near Wilson, North Carolina 27893
Greg Glade
Job Details:
06/24/2026
Fridge and freezer temps are warm. Compressor running, extremely hot to touch. Amp draw is high as well. Sealed system failure. Recommend replacing unit.
We serviced a
LG WASHER TOP LOAD
Model WT7300CW
Near New Bern, North Carolina 28562
Davon
Job Details:
06/24/2026
Put conducting grease under power button 2 years ago. Customer reports that this worked well for a few months. Since then he has needed to rub around on it to get it to turn on. Now the start button quit working. Put conducting grease on back side both buttons and confirmed proper operation.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28T5001SR /AA
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
06/24/2026
Customer reports fridge not working in both compartments. Found locked motor error for compressor. Tried to reset fridge and still no compressor start. Checked windings as well. Diagnosed failed compressor.
We serviced a
BOSCH DISHWASHER
Model SHE55M15UC/64
Near Trent Woods, North Carolina 28562
Davon
Job Details:
06/24/2026
Runs cycle with no water. Found valve under sink turned off. Turned it back on and confirmed that water enters the dishwasher. Cycle runs normally. Noted that dishwasher is off level and door is not closing well. Leveled dishwasher. Door is no longer hitting cabinet when closing.
We serviced a
BOSCH DISHWASHER
Model SHX84AAF5N /28
Near Farmville, North Carolina 27888
Greg Glade
Job Details:
06/24/2026
Customer reports e25 error code on their dishwasher. Found that the dishwasher does drain. Water was filled in unit upon arrival. Checked for blockages and cleared out some hair found in the drain pump. Ran dishwasher for a short while and code did not repopulate. If issue arises again, would recommend replacing drain pump.
We serviced a
KENMORE REFRIGERATOR SID
Model 10656923600
Near New Bern, North Carolina 28562
Davon
Job Details:
06/24/2026
Refrigerator not working after it was moved to this location. Found power cord disconnected. Repaired wiring and confirmed proper operation.
We serviced a
KENMORE REFRIGERATOR
Model 253.74722408
Near La Grange, North Carolina 28551
Greg Glade
Job Details:
06/24/2026
Increased flow to ice maker for bigger cubes. Ensured proper operation.
We serviced a
LG WASHER
Model WM3670HVA
Near La Grange, North Carolina 28551
Greg Glade
Job Details:
06/24/2026
Customer reports leaking from washer. Found pressure hose to drain pump not hooked in. Fixed and ensured no leaking.
We serviced a
GE REFRIGERATOR
Model GSH25JFTAWW
Near Beulaville, North Carolina 28518
Greg Glade
Job Details:
06/24/2026
Customer reports freezer fine but fridge not cooking. Found frozen evaporator due to open heating element. Part is back ordered. Customer opted to not repair.
We serviced a
FRIGIDAIRE REFRIGERATOR BOT
Model LFHB2751TF2
Near Winterville, North Carolina 28590
Greg Glade
Job Details:
06/23/2026
Customer reports water dispenser not working. Found little to no flow. Checked pressure before manifold and after manifold. Pressure drops after manifold. Failed manifold. ; ordrd 1 5304522623 (I/M VALVE - FILL VALVE 1 COIL)
We serviced a
MAYTAG WSH/DRY STK COMB
Model MLG22PRAWW1
Near Greenville, North Carolina 27834
Greg Glade
Job Details:
06/23/2026
Reports washer not draining and dryer not running. Found that drain pump is pulling correct amperage but find not spinning. Failed drain pump. Found that dryer does work in diagnostic mode. Found that one of the settings was off. Waiting for approval on repair.
We serviced a
GE REFRIGERATOR BOT
Model Gne25jykhffs
Near Washington, North Carolina 27889
Davon
Job Details:
06/23/2026
38 in refrigerator 14F in freezer. Frost on evaporator cover in freezer and refrigerator air duct. Found articulating mullion sticking on refrigerator door. Applied silicone spray and mullion now closes correctly. Noted freezer fan speed varying. Recommend replacing fan motor. ; ordrng 1 WR60X39625 (Evap fan motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WTW5000DW2
Near Washington, North Carolina 27889
Davon
Job Details:
06/23/2026
Not draining. Found plug in dishwasher drain hose. Cleared plug and secured hose under counter. Confirmed proper operation.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1835VS3
Near Greenville, North Carolina 27858
Greg Glade
Job Details:
06/23/2026
Found cut wire at control. Resoldered and ensured proper operation after fixing wire.
We serviced a
GE WASHER
Model GFW550SSN5WW
Near Kinston, North Carolina 28504
Greg Glade
Job Details:
06/23/2026
Found pressure sensor hose disconnected. Reinstalled and ensured proper operation.
We serviced a
KENMORE REFRIGERATOR
Model 253.74722408
Near La Grange, North Carolina 28551
Greg Glade
Job Details:
06/23/2026
Customer reports ice maker not working. Verified water valves working, but ice maker does not harvest. Failed ice maker. Replaced ice maker and ensured proper operation. Claim number: sr489911Authorization number: ; used 1 241798231 ( ICE MAKER) from stock
We serviced a
SAMSUNG DRYER
Model DVE50R5400V/A3
Near Jacksonville, North Carolina 28546
Greg Glade
Job Details:
06/23/2026
Customer reports unit not heating. Found open heating element. Recommended replacing heater assembly. Replaced heater assembly and ensured outlet operation. Also cleaned dryer lint from inside dryer. ; used 1 WPW10222771 ( DRYER HEATING ASSEMBLY) from stock
We serviced a
HOTPOINT DRYER ELECTRIC
Model HTX24EASK0WS
Near Jacksonville, North Carolina 28546
Greg Glade
Job Details:
06/23/2026
Customer reports dryer not heating. Found open inlet thermostat. Vent looks clear. Failed thermostat. Ordering new one and coming back at a later day. ; ordrd 1 WE04X25201 (FUSE NON-RESET & 2 WIRE TSTAT)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT17B3AW5
Near Greenville, North Carolina 27834
Davon
Job Details:
06/23/2026
Not cooling in refrigerator. Freezer is warm. Found freezer temp 20F and refrigerator 70F. Evaporator in freezer is frozen solid. Found wire to defrost heater disconnected. Reconnected the wire. Recommend steaming out evaporator as well. Please let us know if quote is approved and we will go back and do that. ; O-emld tckt
We serviced a
SAMSUNG DRYER
Model DVE45R6100W /A3
Near Jacksonville, North Carolina 28546
Greg Glade
Job Details:
06/23/2026
Customer reports dryer throwing HC code. Found thermistor measuring 300 ohms which is out of spec. Should be 10k ohms. Failed thermistor. Ordering new and scheduling follow up. ; ordrng 1 DC32-00007A (BELT DRUM)
We serviced a
KITCHENAID MICROWAVE OVER T
Model KOCE500ESS11
Near Jacksonville, North Carolina 28540
Greg Glade
Job Details:
06/22/2026
Both parts damaged in shipping. Ordering new parts. ; ordrng 1 W11325604 (INVERTER) and 1 W11346197 (MAGNETRON)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Maysville, North Carolina 28555
Davon
Job Details:
06/22/2026
Installed new ice room fan. Confirmed proper operation in test mode. Noted that bulbs on the top are dim. Found left rear top light failed. Replaced it with truck stock and confirmed proper operation.