Service History 46

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHK2336TF8

Near Washington, North Carolina 27889

Davon

Job Details: 03/16/2023

03/14: Ice maker freezing up. Not changing from crushed to cube. Found broken solenoid for crush/cube and failed ice maker tray.03/16: Replaced ice maker and crushed solenoid. Confirmed proper operation. ; pckd up 1 241675704 (I/M DOOR DISPENSER ACTUATOR - WATER OR ICE)

We serviced a

KENMORE STOVE

Model 790.7423231

Near Greenville, North Carolina 27858

Davon

Job Details: 03/16/2023

Not heating well on bake. Burning bottom of pan on bake. Found bake igniter drawing 3 amps. Replaced bake igniter. Broil igniter drawing 3.4 amps.

We serviced a

BOSCH DISHWASHER

Model SHE4AM12UC/03

Near Greenville, North Carolina 27858

Davon

Job Details: 03/16/2023

Not draining. Drain error code. Reinstalled pump cover and ran service test mode to clear error codes. Draining appropriately.

We serviced a

FRIGIDAIRE REFRIGERATOR SID

Model FFHS2311LBRA

Near Greenville, North Carolina 27858

Davon

Job Details: 03/16/2023

Replaced damper motor. Defrosted air return. Thawed water line in freezer door.

We serviced a

GE DISHWASHER

Model GLDT690D00BB

Near Greenville, North Carolina 27834

Davon

Job Details: 03/16/2023

Complaint of dead unit. Unit working properly. Found bent door that was pulling unit off level. Straightened door panel so dishwasher stays level.

We serviced a

SAMSUNG DISHWASHER

Model DW80R7061US

Near Greenville, North Carolina 27834

Davon

Job Details: 03/16/2023

Not draining. Removed plug from garbage disposal.

We serviced a

GE REFRIGERATOR

Model GIE18CTHBRBB

Near Greenville, North Carolina 27834

Davon

Job Details: 03/16/2023

Complaint of erratic temperatures. Sealed door frame with food safe silicone and placed temp logger in refrigerator.

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW6620HC0

Near Greenville, North Carolina 27858

Davon

Job Details: 03/15/2023

03/13: Noise when dispensing water. Low flow error code. Found hot and cold reversed on wall. Washer is turning on hot water valve in step 1 and cold water valve in step 3 which is reversed as well.03/13: Ordering board.03/15: Replaced control board. Confirmed proper operation.

We serviced a

MAYTAG DRYER

Model MCE8000AYW-15

Near Greenville, North Carolina 27834

Davon

Job Details: 03/15/2023

03/13: Not drying clothes and not spinning. Found broken belt and blower wheel.03/15: Replaced blower wheel. Found dryer vent missing cover on outside wall. ; pckd up 1 W11497304 (BLOWER)

We serviced a

THOR RANGE GAS

Model HRG4808

Near Snow Hill, North Carolina 28580

Davon

Job Details: 03/15/2023

"Replaced u-burner, igniter in large oven. Replaced small oven thermostat. Cleaned orifices for dual burners."

We serviced a

KENMORE REFRIGERATOR

Model 10651769512

Near Ayden, North Carolina 28513

Davon

Job Details: 03/15/2023

03/08: Replaced water filter. Found failed switch in ice maker box. Lights in freezer not coming on. Flickering. Failed light bulb.03/15: Replaced LED module and switch for ice maker box. Confirmed proper operation of ice maker and lights.

We serviced a

KENMORE REFRIGERATOR

Model 10651769512

Near Ayden, North Carolina 28513

Davon

Job Details: 03/15/2023

Not dispensing ice. Installed new ice chute cover module due to cracked part. Installed new spring due to it being missing. Confirmed proper operation.

We serviced a

FRIGIDAIRE REFRIGERATOR SID

Model FFHS2311LBRA

Near Greenville, North Carolina 27858

Davon

Job Details: 03/15/2023

Not cooling in refrigerator. Found failed damper motor. Ice not dispensing from freezer door. Frozen water line.

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Greenville, North Carolina 27858

Davon

Job Details: 03/15/2023

Dryer wasnt heating. Customer attempted repair. Now it doesnt start. Found failed timer and heat selector switch.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHK2336TF8

Near Washington, North Carolina 27889

Davon

Job Details: 03/14/2023

"Ice maker freezing up. Not changing from crushed to cube. Found broken solenoid for crush/cube and failed ice maker tray. ; ordrng 1 241675704 (I/M DOOR DISPENSER ACTUATOR - WATER OR ICE), used 1 243297613 ( I/M ASSY) from stock"

We serviced a

HOTPOINT REFRIGERATOR

Model HTR16BBEJRWW

Near Greenville, North Carolina 27834

Davon

Job Details: 03/14/2023

03/13: Complaint of freezing items on the top shelf. Tenant also notes that there is ice on the top of the refrigerator at vent. Found broken door gasket.03/14: Replaced refrigerator door gasket. ; pckd up 1 WR24X10231 (DOOR GASKET REFR)

We serviced a

WHIRLPOOL RANGE ELECTRIC

Model WFC150M0JW0

Near Greenville, North Carolina 27858

Davon

Job Details: 03/14/2023

"Oven not coming on. Found dead control. Evidence of roaches on control board. ; used 1 W11594187 (CONTROL BOARD - MAIN, TOUCH, CLEAN, ETC) from stock, ordrd 1 W11528350 (CONTROL)"

We serviced a

MAYTAG DRYER

Model MCE8000AYW-15

Near Greenville, North Carolina 27834

Davon

Job Details: 03/13/2023

"Not drying clothes and not spinning. Found broken belt and blower wheel. ; ordrng 1 W11497304 (BLOWER), used 1 341241 (BELT,DRIVE) from stock"

We serviced a

HOTPOINT REFRIGERATOR

Model HTR16BBEJRWW

Near Greenville, North Carolina 27834

Davon

Job Details: 03/13/2023

"Complaint of freezing items on the top shelf. Tenant also notes that there is ice on the top of the refrigerator at vent. Found broken door gasket. ; rqstng P&A on 1 WR24X10231 (DOOR GASKET,F/F)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model NOT LEGIBLE

Near Greenville, North Carolina 27834

Davon

Job Details: 03/13/2023

"Not cooling in refrigerator. Found failed evaporator fan motor. Due to model number being illegible, significant rust on refrigerator doors, missing freezer door handle, and broken refrigerator door gasket I would recommend replacement. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW6620HC0

Near Greenville, North Carolina 27858

Davon

Job Details: 03/13/2023

Noise when dispensing water. Low flow error code. Found hot and cold reversed on wall. Washer is turning on hot water valve in step 1 and cold water valve in step 3 which is reversed as well.

We serviced a

FRIGIDAIRE STOVE

Model LFGH3054UFC

Near Kinston, North Carolina 28501

Davon

Job Details: 03/10/2023

"Oven dead. Failed oven control board. ; ordrng 1 5304514107 (CONTROL BOARD - MAIN, RELAY, ETC.) and 1 316419380 (OVERLAY)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Ayden, North Carolina 28513

Davon

Job Details: 03/10/2023

Complaint of not draining water. When cancelling cycle washer drained water sitting in it. Good flow when draining. No error codes. Ran diagnostic test mode without difficulty.

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Greenville, North Carolina 27834

Davon

Job Details: 03/10/2023

"03/08: Felt came off of drum. Recent repair.03/10: Installed new felt seals. Confirmed proper operation. Allow adhesive to cure for 24 hrs before use. ; ordrng 1 W11162465 (Rear bulkhead), pckd up 2 280114 (Dryer felt with adhesive)s"

We serviced a

KENMORE DRYER

Model 11077122310

Near Greenville, North Carolina 27834

Davon

Job Details: 03/10/2023

Not heating. Found gas turned off. Dryer also full of lint. Cleaned out dryer.

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Winterville, North Carolina 28590

Davon

Job Details: 03/10/2023

"Didnt spin and drain. Initially wouldnt go into test cycle or show error codes. Then it displayed F6E2. Cleaned UI corrosion. Then diagnostic mode displayed error codes and found F6E2, F6E3, F9E1, F8E6. Drain pump drawing 0.9 amps and drains very slowly. Found plugged drain hose. Removed sock from drain hose."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGUB2642LE9

Near Greenville, North Carolina 27858

Davon

Job Details: 03/10/2023

"Needs new refrigerator door gaskets. Icemaker isnt working in refrigerator as well. Found ice maker in refrigerator is missing parts. Another servicer worked on this ice maker and has several parts left from this repair attempt. Unsure what problems it has, but fan is working. Would need to replace ice maker to see if there are any other problems."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1821QW3

Near Chocowinity, North Carolina 27817

Davon

Job Details: 03/10/2023

Leaking from refrigerator. Plugged drain line causing water to leak down back wall of the refrigerator. The refrigerator door gasket is also broken and deteriorating. Recommend at a minimum replacing door gasket and clearing drain line. This would be $463 total. Included quote for door handle that is missing from refrigerator door. If no repair is elected then only the service call is owed. ; O-emld tckt

We serviced a

WHIRLPOOL DRYER

Model WED5600XW0

Near Grifton, North Carolina 28530

Davon

Job Details: 03/09/2023

"Noise when running. Found failed idler pulley. Replaced idler pulley, rollers, and belt. Cleaned lint out of dryer. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGUS2642LF0

Near Winterville, North Carolina 28590

Davon

Job Details: 03/09/2023

Leaking from freezer. Found plugged defrost drain. Floor damage behind refrigerator. No leaks from water supply. Steamed ice out of freezer evaporator drip pan. Cleaned condenser coil.

We serviced a

JENNAIR RANGE

Model JDS8850AAS

Near Greenville, North Carolina 27858

Davon

Job Details: 03/09/2023

F1-8 error. Told by Greenville TV & Appliance that it wasnt repairable due to control not being available. Error is for shorted keypad button. Not present on arrival. Door isnt closing all the way. Found door bent where hinges slide inside of it. Bent door straight. Closing some better. I do not believe new hinges would help it close much better. Suspect steam from cooking caused temporary key pad error.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSB6500PW3

Near Greenville, North Carolina 27858

Davon

Job Details: 03/09/2023

Recently replaced clutch. It worked for a couple of days and now started shaking on spin. Replaced counterweight spring. ; used 1 WPW10250667 (SPRING) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623AB0

Near Stokes, North Carolina 27884

Davon

Job Details: 03/09/2023

Installed pressure reducer and door screw for right upper hinge.

We serviced a

FRIGIDAIRE DISHWASHER

Model LGBD2435NB0A

Near Greenville, North Carolina 27858

Davon

Job Details: 03/09/2023

Not circulating water. Found failed wash motor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Winterville, North Carolina 28590

Davon

Job Details: 03/09/2023

Not making ice intermittently. Failed ice maker.

We serviced a

ELECTROLUX DISHWASHER

Model EIDW6305GS1

Near Winterville, North Carolina 28590

Davon

Job Details: 03/08/2023

"Replaced float switch.; pckd up 1 154860901 (SWITCH, WATER LEVEL FLOAT *)"

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Greenville, North Carolina 27834

Davon

Job Details: 03/08/2023

Felt came off of drum. Recent repair.

We serviced a

GE REFRIGERATOR

Model GSS25UFPCWW

Near Winterville, North Carolina 28590

Davon

Job Details: 03/08/2023

Making noise. Found failed condenser fan motor.

We serviced a

WHIRLPOOL WASHER

Model WTW5640XW0

Near Greenville, North Carolina 27858

Davon

Job Details: 03/08/2023

"Not completing the cycle at times. Error codes f8e1, f5e1, f0e5. F8E1 is for lid lock error. Lid is locking fine in test mode. F5E1 is for long fill. Turned on hot water valve. F0E5 is for out of balance. Checked suspension which is fine."

We serviced a

KENMORE REFRIGERATOR

Model 10651769512

Near Ayden, North Carolina 28513

Davon

Job Details: 03/08/2023

Replaced water filter. Found failed switch in ice maker box. Lights in freezer not coming on. Flickering. Failed light bulb. ; ordrd 1 W11130208 (LED Light module)

We serviced a

KENMORE RANGE ELECTRIC

Model 79092559810

Near Ayden, North Carolina 28513

Davon

Job Details: 03/08/2023

Replaced left rear and left front infinite switches. ; pckd up 1 316436001 (SWITCH - BURNER (STANDARD 6' OR 8' COIL 5500)) and 1 316436000 (SWITCH - BURNER (STANDARD 6' OR 8' COIL 5500))

We serviced a

KENMORE REFRIGERATOR

Model 10651769512

Near Ayden, North Carolina 28513

Davon

Job Details: 03/08/2023

Not dispensing ice. Gear on ice box slipping. Missing spring.; ordrng 1 WPW10293212 (ICE CHUTE COVER) and 1 W10852956 (SPRING)

We serviced a

ZLINE RANGE GAS

Model RG30

Near Ayden, North Carolina 28513

Davon

Job Details: 03/08/2023

Oven timer not working. Replaced timer with part supplied by Onpoint.

We serviced a

KENMORE DISHWASHER

Model 66517389N710

Near Ayden, North Carolina 28513

Davon

Job Details: 03/08/2023

Not working. Working appropriately on arrival.

We serviced a

KENMORE RANGE GAS

Model 79078733400

Near Greenville, North Carolina 27834

Davon

Job Details: 03/06/2023

Complaint of gas smell and tagged by Greenville Utilities for 50 ppm while operating. Found oven igniter drawing 3.1-3.2 amps. This is too low from old igniter. Installed new igniter and adjusted flame orifice and shutter valve. New igniter drawing 3.6 amps. Deducted service call due to recent service.; pckd up 1 WB2X9998 (IGNITER OVEN)

We serviced a

MAYTAG DISHWASHER

Model KDFE204ESS3

Near Greenville, North Carolina 27858

Davon

Job Details: 03/06/2023

Running intermittently. Failed wash motor.

We serviced a

LG DRYER ELECTRIC

Model DLE3170W

Near Greenville, North Carolina 27858

Davon

Job Details: 03/06/2023

Squealing when running. Found control board bracket broken. Secured with zip ties. Confirmed quiet operation.

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW0

Near Ayden, North Carolina 28513

Davon

Job Details: 03/06/2023

02/21: Grinding when being used. Now not doing anything. Found missing suspension rods in the front. Lid is not locking as well. Lid will lock when strong magnet is placed over it. Suspect failed lid lock responding to stronger magnet.02/24: Replaced suspension and lid lock. Lid still doesnt lock unless magnet is on it. Lids magnet must have become dislodged. 02/28: Installed new lid. Magnet in old lid in wrong place. Noted bearing noise when spinning. 03/06: Replaced transmission.; pckd up 1 W11393685 (VMAX SERVICE DRIVE ASSEMBLY) and 1 W11101059 (Lid)

We serviced a

SAMSUNG DRYER

Model DVE41A3000W

Near Greenville, North Carolina 27858

Davon

Job Details: 03/06/2023

Giving error code for incorrect voltage. Found hot neutral.

We serviced a

GE REFRIGERATOR

Model GTS18ICMBRWW

Near Greenville, North Carolina 27858

Davon

Job Details: 03/03/2023

"Replaced evaporator fan motor. Defrosted drain line and cleared. Found defrost thermostat bulged although still working. This will fail soon, so replaced it as well for no additional charge.; used 1 5303918214 (THERMOSTAT,DEFROST) from stock, pckd up 1 Wr60x10172 (Motor Evap Fan)"

We serviced a

KENMORE RANGE

Model 790.965426

Near Greenville, North Carolina 27858

Davon

Job Details: 03/03/2023

Cooktop works but control/clock doesnt come on. Found melted terminal block and dead oven control. Oven control is no longer available. Unplugged due to safety hazard from terminal block connection being melted. Instructed tenant to not use. Recommend replacement.

We serviced a

MAYTAG DRYER

Model MED5100DW0

Near Grimesland, North Carolina 27837

Davon

Job Details: 03/03/2023

Replaced control board. Confirmed proper operation. ; pckd up 1 W10845086 (CONTROL - ELECTRONIC)

We serviced a

ELECTROLUX DISHWASHER

Model EIDW6305GS1

Near Winterville, North Carolina 28590

Davon

Job Details: 03/03/2023

"Not letting water in. Found failed float switch. Ordering new float assembly.; ordrng 1 154860901 (SWITCH, WATER LEVEL FLOAT *)"

We serviced a

KENMORE RANGE ELECTRIC

Model 79092559810

Near Ayden, North Carolina 28513

Davon

Job Details: 03/03/2023

"Left front and rear burner not coming on when burners are set to low. Confirmed this with amp meter. Both burners dont come on until burners are set to medium. Failed infinite switches. ; used 1 316436001 (SWITCH - BURNER (STANDARD 6' OR 8' COIL 5500)), and 1 316436000 (SWITCH - BURNER (STANDARD 6' OR 8' COIL 5500)) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 10651769512

Near Ayden, North Carolina 28513

Davon

Job Details: 03/03/2023

Not making ice. Ice maker harvested normally. Noted poor water flow on fill. Water dispenser in door also has poor flow. Likely plugged water filter. Can troubleshoot further if new water filter doesnt fix it.; ordrd 1 EDR1RXD1 (Water filter)

We serviced a

FRIGIDAIRE FREEZER

Model LFFH20F3QWF

Near New Bern, North Carolina 28560

Davon

Job Details: 03/03/2023

Replaced thermostat. Confirmed proper operation.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSB6500PW3

Near Greenville, North Carolina 27858

Davon

Job Details: 03/02/2023

02/27: Not spinning. Found tub stops easily by hand. Clutch hot. Failed clutch.03/02: Replaced clutch. Confirmed proper operation.; pckd up 1 285785 (CLUTCH ONLY)

We serviced a

SAMSUNG WASHER

Model WA45H7000AP/A2-11

Near Winterville, North Carolina 28590

Davon

Job Details: 03/02/2023

Washer not draining. Drain pump was replaced recently. Found small article of clothing in hose above drain pump. Removed this and confirmed that it is draining properly.

We serviced a

HOTPOINT REFRIGERATOR

Model HTR16BBSALWW

Near Greenville, North Carolina 27834

Davon

Job Details: 03/02/2023

Unit 218. Fan noise when starting. Failed evaporator fan motor. ; O-emld tckt

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model GHW9400PT4

Near Greenville, North Carolina 27858

Davon

Job Details: 03/02/2023

02/27: Unit not spinning the clothes out. Found failed suspension rods. 03/02: Replaced shock absorbers. Confirmed proper operation.

We serviced a

LG DRYER

Model DLE3600V

Near Greenville, North Carolina 27858

Davon

Job Details: 03/02/2023

Installed new board and found that heater still is not coming on in normal. Changed to other settings and heater comes on. Installed new board and found the same behavior. Turned off energy saver which only works in normal and heating element comes on immediately in normal. Refund customer $304.01 for control board and shipping. Shortened vent hose and provided with dryer vent wizards number.

We serviced a

WHIRLPOOL WSH/DRY STK COMB

Model LTE5243DQ3

Near Grifton, North Carolina 28530

Davon

Job Details: 03/02/2023

Not heating. Found open thermal fuse. Replaced with truck stock. ; pckd up 1 WP3392519 (FUSE-THRML)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near New Bern, North Carolina 28562

Davon

Job Details: 03/01/2023

Dryer not starting. Found no power to outlet. Unable to determine which breaker is for it. Customer to call electrician.

We serviced a

FRIGIDAIRE FREEZER

Model LFFH20F3QWF

Near New Bern, North Carolina 28560

Davon

Job Details: 03/01/2023

Not cooling. Found failed cold control. ; ordrd 1 5304513033 (COLD CONTROL)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Stokes, North Carolina 27884

Davon

Job Details: 03/01/2023

Replaced water inlet valve. Confirmed that ice maker is now filling with water.

We serviced a

SAMSUNG REFRIGERATOR

Model RF265AARS/XAA

Near Greenville, North Carolina 27858

Davon

Job Details: 03/01/2023

"Replaced compressor. Weighed in 5.7 oz of rR134a. Confirmed proper operation. Unit isnt tripping GFCI now. ; pckd up 1 MSE166CL1H/ASH (COMPRESSOR **) and 1 DA81-06007A (** R134A REFRIGERANT, TUBING, FITTINGS& RECOVERY A)"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW0

Near Ayden, North Carolina 28513

Davon

Job Details: 02/28/2023

Installed new lid. Magnet in old lid in wrong place. Noted bearing noise when spinning.

We serviced a

LG DRYER

Model DLE3600V

Near Greenville, North Carolina 27858

Davon

Job Details: 02/28/2023

Not heating or drying clothes. Found control board not closing element relays. Thermistor 8 kOhms after running heater. Failed control board.

We serviced a

GE REFRIGERATOR

Model GTS18ICMBRWW

Near Greenville, North Carolina 27858

Davon

Job Details: 02/28/2023

Not cooling well. Found evaporator fan that only starts if spun by hand. Failed evaporator fan. ; rqstng P&A on 1 WR60X10172 (EVAP MOTOR)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623AB0

Near Stokes, North Carolina 27884

Davon

Job Details: 02/28/2023

Leaking from freezer again. Found defrost drain frozen over. No cause found other than water is still splashing over ice maker when filling. Will order pressure reducer. Also noted that refrigerator door is sagging. Missing bolt from upper hinge. Ordering bolt.; ordrd 1 241710601 (SCREW)

We serviced a

WHIRLPOOL REFRIGERATOR SID

Model ED5PBAXVB00

Near Kinston, North Carolina 28504

Davon

Job Details: 02/27/2023

Not cooling. Found start device off of compressor. Put it back on but evaporator didnt start to frost up still. Likely sealed system failure.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Kinston, North Carolina 28504

Davon

Job Details: 02/27/2023

"Not making ice. E2 icemaker error code for lost motor position. Motor not rotating in ice maker tests. 11.4 volts to motor pins at control board. High resistance from these pins, white and brown wire on P7 connector. Failed ice maker. Special order item. ; ordrd 1 W11579560 (ICE MAKER)"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSB6500PW3

Near Greenville, North Carolina 27858

Davon

Job Details: 02/27/2023

Not spinning. Found tub stops easily by hand. Clutch hot. Failed clutch.

We serviced a

MAYTAG DRYER

Model MED5100DW0

Near Grimesland, North Carolina 27837

Davon

Job Details: 02/27/2023

Dryer not starting. Found control board not putting power out to motor. Failed control board.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Stokes, North Carolina 27884

Davon

Job Details: 02/27/2023

Still not making ice after replacing ice maker and wiring harness. Ice maker now has power to it and cycles when T and H are jumped. Water valve not filling tray. Water valve is open. Failed water valve. ; ordrd 1 WPW10179146 (Water valve)

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model GHW9400PT4

Near Greenville, North Carolina 27858

Davon

Job Details: 02/27/2023

Unit not spinning the clothes out. Found failed suspension rods. ; ordrd 4 W10822553 (Shocks)s

We serviced a

GE REFRIGERATOR SID

Model GSH25JSTASS

Near Winterville, North Carolina 28590

Davon

Job Details: 02/27/2023

Refrigerator not cooling in both compartments. Found compressor not running. Similar failure one year ago which spontaneously resolved itself.

We serviced a

WOLF RANGE GAS

Model GR366-LP

Near Greenville, North Carolina 27834

Davon

Job Details: 02/27/2023

Right front burner not lighting. Cleaned igniter. Confirmed proper operation.

We serviced a

ROPER WASHER

Model RAX4232PQ0

Near Greenville, North Carolina 27858

Davon

Job Details: 02/27/2023

Unit stops during cycle and doesnt advance. Found failed lid switch. Replaced with truck stock. ; pckd up 1 WP8318084 (SWITCH-LID)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Stokes, North Carolina 27884

Davon

Job Details: 02/24/2023

02/22: Not making ice. Found failed icemaker wire harness fuse.02/24: Replaced ice maker assembly.

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Grifton, North Carolina 28530

Davon

Job Details: 02/24/2023

Dryer not starting. Found failed door switch. Replaced with truck stock. ; used 1 WE04X28977 (DOOR SWITCH) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW0

Near Ayden, North Carolina 28513

Davon

Job Details: 02/24/2023

Replaced suspension and lid lock. Lid still doesnt lock unless magnet is on it. Lids magnet must have become dislodged. ; schdld next appmnt for 2/28 TUE AM

We serviced a

SAMSUNG REFRIGERATOR

Model RF263TEAESG/AA-02

Near Winterville, North Carolina 28590

Davon

Job Details: 02/24/2023

02/22: Unit not cooling. 23 E error for condenser fan feedback. Found condenser fan stopped. Fan starts only when spinning by hand. Unit started again after condenser fan started. Failed condenser fan. Cause likely normal wear and tear.02/24: Replaced condenser fan. Confirmed proper operation.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Greenville, North Carolina 27858

Davon

Job Details: 02/23/2023

"Refrigerator quit cooling again in spite of evap coil being defrosted on last visit while awaiting arrival of parts. Found freezer door crooked and causing air leak. Replaced freezer wiring harness, evaporator fan, and thermistor. Confirmed proper operation. Suspect problem of frosted evaporator coil was a combination of weak defrost thermostat, doors being left open, and defrost drain being plugged. ; pckd up 1 W11294591 (Motor-evap, wiring harness, and thermistor)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF265AARS/XAA

Near Greenville, North Carolina 27858

Davon

Job Details: 02/23/2023

"Refrigerator trips GFCI and has tripped the breaker as well. Found open winding on compress with megaohms of continuity to ground from windings. Failed compressor. ; ordrng 1 MSE166CL1H/ASH (COMPRESSOR **) and 1 DA81-06007A (** R134A REFRIGERANT, TUBING, FITTINGS& RECOVERY A)"

We serviced a

SAMSUNG RANGE ELECTRIC

Model NE59M4310SS/AA

Near Ayden, North Carolina 28513

Davon

Job Details: 02/23/2023

Hidden bake element that customer couldnt get out due to being welded to frame. Chipped element out and installed customers new bake element.

We serviced a

GE REFRIGERATOR

Model GFE28HSKSS

Near Greenville, North Carolina 27858

Davon

Job Details: 02/23/2023

In door ice maker not making ice. Found frozen water line in door. Guaranteed fix would be to replace door. Customer opted to defrost water line. Offered firmware update but customer declined.

We serviced a

MAYTAG DRYER ELECTRIC

Model MDE308DAYW

Near Ayden, North Carolina 28513

Davon

Job Details: 02/22/2023

Unit not running. Motor runs but drum doesnt turn. Found failed idler pulley and worn belt. While repairing found motor pulley had stripped threads. Would need new motor as well. Customer opted to replace.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Stokes, North Carolina 27884

Davon

Job Details: 02/22/2023

"Not making ice. Found failed icemaker wire harness fuse. ; used 1 WPW10300022 ( ICEMAKER) from stock, ordrd 1 W11580030 (Ice maker wire harness)"

We serviced a

ADMIRAL REFRIGERATOR

Model AT19M8

Near Greenville, North Carolina 27834

Davon

Job Details: 02/22/2023

"Refrigerator not cooling well. Found sealed system failure. Likely low on refrigerant from a leak. A failed compressor or restriction are also possible. Due to age and condition of the refrigerator I do not recommend attempting a repair. Also, tenant had me look at hooking up dryer. The vent needs to be cleaned out. Ideally it would be a 4 inch instead of a 3 inch vent and above ground level. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

DACOR DOWNDRAFT

Model RV365

Near Stokes, North Carolina 27884

Davon

Job Details: 02/22/2023

Unit not coming up. Fan stays on. Keypad not completing circuit between wires 12 and 13. Quoted keypad and control board.

We serviced a

WHIRLPOOL FREEZER

Model WSZ57L18DM00

Near Winterville, North Carolina 28590

Davon

Job Details: 02/22/2023

Replaced electronic control and evap thermistor. ; pckd up 1 W11382528 (CNTRL-ELEC) and 1 WPW10383615 (DEFROST THERMISTOR)

We serviced a

SAMSUNG REFRIGERATOR

Model RF263TEAESG/AA-02

Near Winterville, North Carolina 28590

Davon

Job Details: 02/22/2023

Unit not cooling. 23 E error for condenser fan feedback. Found condenser fan stopped. Fan starts only when spinning by hand. Unit started again after condenser fan started. Failed condenser fan. Cause likely normal wear and tear. Customer paid $105.93 for service call. ($99+tax); ordrd 1 DA97-15765C (CONDENSER FAN MOTOR)

We serviced a

SAMSUNG RANGE ELECTRIC

Model NE59J7630SG/AA

Near Winterville, North Carolina 28590

Davon

Job Details: 02/22/2023

Cooktop works but oven not working. Found plug partially out in back of oven. Put plug back in and reinstalled. Confirmed proper operation.

We serviced a

EQUATOR WASHER

Model 5500

Near Blounts Creek, North Carolina 27814

Davon

Job Details: 02/21/2023

"Complaint of clothes not dry after cycle completes, cycle taking a long time. Customer states that he didnt notice unit reaching full spin speed when washing. Did note on last visit that when setting washer on Quick 20 the time stayed at 2 hours. Ran through rinse and spin cycle. Washer drained appropriately and spun at full speed. Replaced control again. Did not see any evidence of other parts having failed. Time now displays 20 minutes when selecting quick 20."

We serviced a

GE STOVE

Model JB645DK6WW

Near Greenville, North Carolina 27858

Davon

Job Details: 02/21/2023

02/16: Not turning burners on. Display turns on when turning any burner on. Found broken/burnt wire above terminal block due to nut not being tightened.02/21: Replaced terminal block. Confirmed proper operation. Leveled oven.

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW0

Near Ayden, North Carolina 28513

Davon

Job Details: 02/21/2023

Grinding when being used. Now not doing anything. Found missing suspension rods in the front. Lid is not locking as well. Lid will lock when strong magnet is placed over it. Suspect failed lid lock responding to stronger magnet. ; ordrng 1 W11130356 (SUSPENSION ROD (4-PK)) and 1 W10810403 (Lid lock)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Greenville, North Carolina 27858

Davon

Job Details: 02/20/2023

"Not cooling in refrigerator. Found open defrost bimetal. Bypassed bimetal and heater came on drawing 4.1 amps. Ordering freezer wiring harness, evap fan, and defrost bimetal. ; ordrng 1 W11224591 (Freezer wiring harness, motor, thermistor, and bimetal)"

We serviced a

WHIRLPOOL REFRIGERATOR BOT

Model GI0FSAXVY08

Near Stokes, North Carolina 27884

Davon

Job Details: 02/20/2023

Not cooling in refrigerator and freezer. Display blinks on and off. Compressor and fans not running. ; ordrd 1 WPW10312695 (Control board)

We serviced a

FRIGIDAIRE RANGE ELECTRIC

Model FFEF3054TBP

Near Greenville, North Carolina 27834

Davon

Job Details: 02/20/2023

"Light bulb burned out again. Will replace receptacle.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrd 1 316116400 (Light receptacle)"

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