Service History 47

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Snow Hill, North Carolina 28580

Davon

Job Details: 10/13/2023

"Replaced control board. Confirmed proper operation. ; pckd up 1 W11498797 (CONTROL BOARD, MAIN)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28M9580SG/AA

Near La Grange, North Carolina 28551

Davon

Job Details: 10/12/2023

Error 83C. Compressor over current. 2 psi equalized pressure. Per samsung unit was condemned and has a compressor problem.

We serviced a

BOSCH DISHWASHER

Model SHS63VL5UC/07

Near Greenville, North Carolina 27858

Davon

Job Details: 10/12/2023

Not going through cycle. Found unit not draining. Plugged drain line. Cleared drain line and repositioned. Confirmed proper operation.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Stokes, North Carolina 27884

Davon

Job Details: 10/12/2023

Not draining. Fault F9E1. Found wire to drain pump broken. Tested with jumper and drained tub.

We serviced a

MAYTAG DRYER

Model MEDB755DW2

Near Greenville, North Carolina 27858

Davon

Job Details: 10/12/2023

"Not starting. Found open thermal fuse and grounded heating element. Replaced heating element and thermal fuse. Fixed wiring for four wire cord. Confirmed proper operation. ; used 1 WP3390719 (THERMAL FUSE), and 1 279838 ( ELEMENT,HEATER) from stock"

We serviced a

SAMSUNG DRYER ELECTRIC

Model DV328AEW/XAA

Near Grifton, North Carolina 28530

Davon

Job Details: 10/12/2023

"Squealing. Found two failed rollers. All rollers and idler pulley appear to be generic parts. Will replace all of these parts. Replaced worst roller and idler pulley on this visit. ; used 1 DC93-00634A (IDLER PULLEY) from stock, pckd up 4 DC97-16782A (DRUM ROLLER, DRYER)s"

We serviced a

ZLINE RANGE GAS

Model RG36

Near Washington, North Carolina 27889

Davon

Job Details: 10/11/2023

Replaced broil burner and bake orifice. Confirmed proper operation. Leveled unit at customers request. Confirmed all burners including cooktop are working.

We serviced a

LG REFRIGERATOR

Model LFXS26596S/11

Near Washington, North Carolina 27889

Davon

Job Details: 10/11/2023

Not making ice in freezer initially. Now wasnt making ice in refrigerator door either. Refrigerator ice maker was defrosted by customer and now started working overnight. Freezer ice maker is over full and doesnt empty tray fully when using test button. Customer has defrosted this ice maker several times and it always freezes over again. Failed freezer ice maker.

We serviced a

WHIRLPOOL RANGE

Model WFE361LVS0

Near Winterville, North Carolina 28590

Davon

Job Details: 10/11/2023

Replaced left front heating element. Confirmed proper operation. ; used 1 WPW10275049 (Burner) from stock

We serviced a

SAMSUNG WASHER

Model WF45K6500AV/A2

Near Winterville, North Carolina 28590

Davon

Job Details: 10/11/2023

Not spinning. Found 3C2 error code. Failed rear bearing. Tub is slightly out of center so I would replace the spider arm as well.

We serviced a

GE DISHWASHER

Model GDF511PGR0WW

Near Farmville, North Carolina 27828

Davon

Job Details: 10/11/2023

UNIT 209: Complaint of unit not turning on. Found no power to unit. No power to plug. Switch above turned on to supply power. Initially cycles wouldnt start although all loads turned on in test mode with Bluetooth module. Cycled power and dishwasher started cycle appropriately.

We serviced a

BOSCH DISHWASHER

Model SHX98M09UC/50

Near Greenville, North Carolina 27834

Davon

Job Details: 10/11/2023

Not draining. DRained water with shop vac and found glass piece in drain pump impeller. Draining appropriately now.

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3

Near Winterville, North Carolina 28590

Davon

Job Details: 10/10/2023

Not heating. Found open heating element. Replaced heating element. Confirmed proper operation. ; pckd up 1 DC47-00019A (HEATING ELEMENT)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHS2644KM0

Near Winterville, North Carolina 28590

Davon

Job Details: 10/10/2023

Not cooling. SY CF error. Found failed control board. May need new user interface as well.

We serviced a

GE RANGE ELECTRIC

Model JB54B0H2WH

Near Greenville, North Carolina 27858

Davon

Job Details: 10/10/2023

Control not working. Moved oven out and found that it started working. No loose connections noted. One spade in plug is slightly open. 30 day warranty on service call.

We serviced a

GE WASHER

Model GTW750CSL1WS

Near Grifton, North Carolina 28530

Davon

Job Details: 10/10/2023

Not dispensing detergent. Found smart dispense turned off. Turned it on.

We serviced a

FRIGIDAIRE FREEZER

Model LFFU17F5HWL

Near Kinston, North Carolina 28504

Davon

Job Details: 10/10/2023

Not cooling. Prior sealed system work apparently since ports are in place. Bubble tested with no leaks other than from one valve stem. Replaced valve stems. Evacuated system. Charged with 4.4 oz of r134a. Confirmed proper operation.

We serviced a

MAYTAG WASHER

Model MVWC200XW3

Near Grifton, North Carolina 28530

Davon

Job Details: 10/10/2023

Loud noise in spin. Found weak suspension rods. ; pckd up 1 W10780048 (SUSPENSION)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHV0

Near New Bern, North Carolina 28562

Davon

Job Details: 10/09/2023

Complaint of not washing dishes again. Error 6-4 for float switch stuck open. Ran through test mode with no issues. 6-4 error code showed after going through diagnostics the first time but didnt the second time.

We serviced a

SAMSUNG WASHER

Model WA50R5400AV

Near Farmville, North Carolina 27828

Davon

Job Details: 10/09/2023

Replaced dampers. Noted old inlet hoses. Unable to remove cold water hose. Removed hot water hose and replaced. Put new washer in cold water hose where it hooked to valve. Switched hoses so they are on the hot/cold correctly. Confirmed proper operation in spin only. ; pckd up 4 DC97-16350U (Damper)s

We serviced a

WHIRLPOOL RANGE

Model WFE361LVS0

Near Winterville, North Carolina 28590

Davon

Job Details: 10/09/2023

Installed new infinite switch. Still not heating up. Found open heating element thermostat. Failed front left heating element.

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2426TF0A

Near Washington, North Carolina 27889

Davon

Job Details: 10/09/2023

All lights flashing. Unresponsive. Found moisture and corrosion at UI ribbon connector on control board. Dried and cleaned. Sealed control board cover with RTV. Confirmed proper operation.

We serviced a

LG REFRIGERATOR

Model LFC5254265/00

Near Chocowinity, North Carolina 27817

Davon

Job Details: 10/09/2023

Beeps every few minutes. Found missing hall sensor for door closing on left side. On right side wire is pulled out of connector for hall sensor. He states refrigerator was just plugged in before I arrived. Repaired wiring on right hall sensor. Bypassed left hall sensor. Light will come on in refrigerator only if right door is opened. Did board update to help extend compressor life.

We serviced a

GE WASHER

Model GTW220ACK5WW

Near Washington, North Carolina 27889

Davon

Job Details: 10/09/2023

Not agitating or spinning. Found failed lid lock. Replaced and confirmed proper operation. ; pckd up 1 WH08X32697 (LID LOCK SERVICE KIT)

We serviced a

GE WASHER

Model GTW330ASK4WW

Near La Grange, North Carolina 28551

Davon

Job Details: 10/06/2023

Not locking lid. Found failed control board.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Greenville, North Carolina 27834

Davon

Job Details: 10/06/2023

Not heating. Found open heating element. Replaced heating element. Cleaned outside vent to help it open when running. Straightened vent behind dryer to help with air flow. ; pckd up 1 27838 (Heating element)

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW2

Near Greenville, North Carolina 27834

Davon

Job Details: 10/06/2023

Error codes f8E1. Also banging on spin. Noise when cold water entering. Failed water inlet valve and suspension. ; ordrng 1 W11210459 (VALVE)

We serviced a

SAMSUNG REFRIGERATOR

Model RS265TDRS/XAA

Near Greenville, North Carolina 27858

Davon

Job Details: 10/05/2023

Not cooling well in refrigerator. Fan noise. Found error codes 22 and 5 for fan and sensor in refrigerator. Replaced defrost sensor and defrosted evaporator. Defrosted drain line. Cleaned hair off of back of refrigerator. Confirmed that both error codes are gone and cold air is blowing in refrigerator. ; used 1 DA32-10104N (TEMP SENSOR) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HDEDBSR/AA-03

Near Winterville, North Carolina 28590

Davon

Job Details: 10/05/2023

"Freezing up in refrigerator. Leaking under crisper drawer. Failed evaporator cover, drain lines. Will also replace defrost sensor."

We serviced a

WHIRLPOOL RANGE ELECTRIC

Model WFE770H0FZ0

Near Ayden, North Carolina 28513

Davon

Job Details: 10/05/2023

Not heating. Found broken heating element. Replaced and confirmed proper operation. ; pckd up 1 W10779716 (BAKE ELEMENT)

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC0

Near Grifton, North Carolina 28530

Davon

Job Details: 10/04/2023

"Complaint of not letting water in. Found F3E2, F2E1, F3E2,; ordrng 1 W11165546 (VALVE)"

We serviced a

SAMSUNG WASHER

Model WA50R5400AV

Near Farmville, North Carolina 27828

Davon

Job Details: 10/04/2023

Complaint of not draining. Found it draining and confirmed that complaint is that clothes are too wet at the end of the spin cycle. Reports that it is banging when trying to spin. Found that it bounces 2-3 times when pushing basket down and releasing. Failed suspension rods.

We serviced a

LG REFRIGERATOR

Model LSXS22423S/01

Near Robersonville, North Carolina 27871

Davon

Job Details: 10/04/2023

"Not cooling well in freezer yesterday. Today freezer is 4 degrees F and refrigerator 40 degrees. Compressor hot to touch. First several passes of condenser coil is very warm. Rest of coil is cool to touch. 12 mmHg, vacuum, on low side when compressor is running. Found excessive ice on top of evaporator when removing evaporator cover. Defrost thermistor was 18.5 kOhms. Added 2 oz of refrigerant and found 2mmHg on low side."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MSJ

Near Greenville, North Carolina 27858

Davon

Job Details: 10/04/2023

Slow ice production and leak from freezer side. Found plugged filter and plugged defrost drain. Defrosted freezer and cleaned defrost drain. Customer to purchase new filter.

We serviced a

SAMSUNG RANGE ELECTRIC

Model NE594R0ABSR/AA

Near Winterville, North Carolina 28590

Davon

Job Details: 10/04/2023

A couple of months ago oven had SE error code. Now it had it again. That went away but now turning convection bake on when no one is near it. Removed ribbon cable and this went away. Reinserted it and still no problems. Cleaned with nitrogen and confirmed proper operation.

We serviced a

ROPER DRYER

Model RED4640YQ1

Near Grim, North Carolina 27837

Davon

Job Details: 10/04/2023

Sparked when it was plugged in. Now it doesnt work. Found missing thermal fuse and wire was grounded. Fixed wiring and installed thermal fuse. Now not heating. Found arcing on timer. Bypassed timer to always heat when running. Dryer plug needs to be replaced before use.; used 1 WP3392519 (FUSE-THRML) from stock

We serviced a

ZLINE RANGE GAS

Model RG36

Near Washington, North Carolina 27889

Davon

Job Details: 10/04/2023

Returned to install bake orifice and new broil burner tube. New burner tube appears to be the same as the old one. No fasteners provided. Attempted to rivet igniter holder to new tube but was unable to. No directions for how to install igniter cover provided. Zline tech support unavailable. ; saved tckt

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Snow Hill, North Carolina 28580

Davon

Job Details: 10/03/2023

"Wont spin. Error codes F5E3, F5E2. Locks and unlocks in test mode with no problems. When selecting drain and spin it locks and unlocks repeatedly. Continuity between pins 2 and 3 when locking. Failed control board. Lots of live roaches in control board."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623AS9

Near Greenville, North Carolina

Davon

Job Details: 10/03/2023

09/28: Not cooling well again. Found inlet tube leaking again. Ordering another fill tube that includes hose. 10/03: Replaced IM inlet hose and fill tube. Confirmed proper operation.; ordrng 1 241850622 (Fill tube and hose.)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Greenville, North Carolina 27834

Davon

Job Details: 10/03/2023

Came back to further evaluate once door could be opened. Refrigerator has not been running. Found when running that only first 3 passes of coil are frosting over. Sealed system failure.

We serviced a

LG DRYER

Model DLE1101W

Near Greenville, North Carolina 27858

Davon

Job Details: 10/03/2023

Dead. Found loose connection at plug behind dryer. Customer to replace plug and outlet.

We serviced a

DACOR WALL OVEN

Model MOH230S

Near Greenville, North Carolina 27858

Davon

Job Details: 10/03/2023

Installed new relay board for lower oven. Flipped board switch for lower oven. Preheated lower oven without difficulty. L74 error displayed briefly after turning power on second time but then did not show up again. ; pckd up 1 DE81-09742A (Oven PCB)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Ayden, North Carolina 28513

Davon

Job Details: 10/03/2023

Doesnt start spin cycle. Error codes F0E5. Found failed hub. Shaft is also showing rust and splines are worn down. Failed transmission. Installed new hub only with no warranty. ; used 1 W10528947 ( DRIVE HUB KIT) from stock

We serviced a

LG REFRIGERATOR

Model LMXS30776S/01

Near Deep Run, North Carolina 28525

Davon

Job Details: 09/29/2023

"09/26: Not cooling. 3 blinks on inverter board. Low on refrigerant as well. 09/29: Replaced compressor and fresh food evaporator. Leak tested and Pulled vacuum for 30 minutes. Charged with 4.8 oz of r134a and Confirmed proper operation. LG is shipping me compressor so refunded $78.21 back to customers credit card.; used 1 ADH73150210 (FILTER DRYER) from stock, pckd up 1 TCA38151706 (COMPRESSOR) and 1 ADL74221802 (Evap assembly, refrigerator) and 1 EBG60663237 (Overload)"

We serviced a

SAMSUNG WASHER

Model WA50R5200AW/US-03

Near Kinston, North Carolina 28504

Davon

Job Details: 09/29/2023

09/26: Unbalanced error code. Found tub bounces several times when pushed down.09/29: Replaced suspension rods. Confirmed proper operation. ; pckd up 4 DC97-05280W (DAMPER)s

We serviced a

FISHER & PAYKEL WASHER TOP LOAD

Model GWL11

Near Greenville, North Carolina 27858

Davon

Job Details: 09/29/2023

Replaced suspension rods and drain pump. Installed fuse kit that comes with drain pump. Confirmed proper operation. ; pckd up 1 420952P (SUSPENSION RODS) and 1 479595 (DRAIN PUMP)

We serviced a

KENMORE REFRIGERATOR BOT

Model 79571314313

Near Greenville, North Carolina 27834

Davon

Job Details: 09/29/2023

09/26: Freezing in refrigerator. Found refrigerator sensor slightly out of spec. Updated control board to help extend compressor life.09/29: Replaced refrigerator temperature sensor. Temp was 37 degrees on arrival. Refrigerator set to 41. Changed setting to 38F. ; pckd up 1 EBD60925804 (Thermistor)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814WW2

Near Greenville, North Carolina 27834

Davon

Job Details: 09/28/2023

Noise from freezer. Noted ice buildup in freezer. Freezer temp -12F and refrigerator 54F. Air ducts to refrigerator are blocked with ice. Noted tear in refrigerator door gasket in left lower corner. Customer opted to not replace door gasket at this time. Defrosted all ducts and confirmed proper air flow to refrigerator. Leave temp settings on recommended position and ensure doors are closed and not blocked by packages.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Greenville, North Carolina 27858

Davon

Job Details: 09/28/2023

Complaint of things floating in water. Found some sediment floating in water. Changed filter and flushed. No more sediment noted. Please let me know if this returns.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHI2126PB1

Near Greenville, North Carolina 27834

Davon

Job Details: 09/28/2023

Complaint of smell and black substance on food. Found some smell from refrigerator. There is also a small amount of rust. No evidence of moisture related problem. No simple cause of odor found.

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5241SR/AA

Near Greenville, North Carolina 27858

Davon

Job Details: 09/28/2023

Not cooling well again. Found it low on refrigerant again. This time was able to confirm leak on joint near condenser coil with dye and bubble test. Repaired by brazing and confirmed with bubble test. ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Greenville, North Carolina 27858

Davon

Job Details: 09/28/2023

Replaced belt. New belt is much tighter than only one. Confirmed proper operation. No squeal when starting or ramping up speed now. Ran calibration cycle.; pckd up 1 W11239857 (BELT)

We serviced a

KENMORE REFRIGERATOR

Model 79551079011

Near Greenville, North Carolina 27834

Davon

Job Details: 09/28/2023

Ice freezing up in ice chute. Also has poor water flow. Found water line behind refrigerator not supplying water. Customer to call plumber. Defrosted ice chute. Cleaned condenser coil and condenser fan blade. Raised right door and applied grease to cam to stop squeak.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Greenville, North Carolina 27834

Davon

Job Details: 09/28/2023

Wasnt cooling well in refrigerator. Freezer was warm also. Now it is outside after it was cleaned and the freezer door is frozen shut. Refrigerator is 42F. Ice box 10F. Defrost thermostat is open. Suspect bad defrost thermostat but unable to open freezer door to confirm. Customer to let it thaw out and I will return to replace defrost thermostat after confirming.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623AS9

Near Greenville, North Carolina

Davon

Job Details: 09/28/2023

Not cooling well again. Found inlet tube leaking again. Ordering another fill tube that includes hose. ; schdld next appmnt for 10/3 TUE AM

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5241SR/AA

Near Greenville, North Carolina 27858

Davon

Job Details: 09/28/2023

We serviced a

BOSCH MICROWAVE

Model HMV8053U/02

Near Greenville, North Carolina 27858

Davon

Job Details: 09/27/2023

09/25: Dead. Found blown fuse and failed monitor switch. Latch assembly is worn. Noise filter failed while testing.09/27: Replaced door latch and switches. Replaced noise filter. Confirmed proper operation. Heated cup of water for 30 seconds and water is hot to touch. Reinstalled over the range.; pckd up 2 00617228 (SWITCH - DOOR INTERLOCK)s and 1 00617229 (SWITCH - DOOR INTERLOCK) and 1 00648909 (DOOR LATCH ASSM) and 1 00631389 (FUSE)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGUB2642LE9

Near Greenville, North Carolina 27858

Davon

Job Details: 09/27/2023

Leaking in upper ice maker. Found tray for ice maker missing. Installed new stainless water line and water filter. ; pckd up 1 Ultrawf (Filter) and 1 Ss water line

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Greenville, North Carolina 27858

Davon

Job Details: 09/27/2023

Squeals when speeding up in spin. Suspect belt.

We serviced a

ZLINE RANGE GAS

Model RG36

Near Washington, North Carolina 27889

Davon

Job Details: 09/27/2023

Installed broil burner parts provided in conversion kit. Broil burner is still not igniting. Spoke with tech support who states they are sending new style broil burner tube which puts igniter closer to tube. Installed door hinge fix. Still waiting for bake orifice. ; O-emld tckt

We serviced a

LG REFRIGERATOR

Model LMXS30776S/01

Near Deep Run, North Carolina 28525

Davon

Job Details: 09/26/2023

Not cooling. 3 blinks on inverter board. Low on refrigerant as well.

We serviced a

SAMSUNG WASHER

Model WA50R5200AW/US-03

Near Kinston, North Carolina 28504

Davon

Job Details: 09/26/2023

Unbalanced error code. Found tub bounces several times when pushed down.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Farmville, North Carolina 27828

Davon

Job Details: 09/26/2023

Still frosting up around door. Found screws in place of rivets catching when closing. Installed rivets and confirmed proper operation. Steamed gasket to help with sealing. May apply Vaseline once a month to improve seal if needed.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Winterville, North Carolina 28590

Davon

Job Details: 09/26/2023

"Just fills with water and then clicks. Error codes F7E6, Motor fault. Found splutch arm about of pulley. Noted service pointer recommending replacement of shift actuator with updated part. Replaced with truck stock and confirmed proper operation. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KENMORE REFRIGERATOR BOT

Model 79571314313

Near Greenville, North Carolina 27834

Davon

Job Details: 09/26/2023

Freezing in refrigerator. Found refrigerator sensor slightly out of spec. Updated control board to help extend compressor life.

We serviced a

GE WASHER

Model GUD27ESSJ1WW

Near Greenville, North Carolina 27858

Davon

Job Details: 09/26/2023

Doesnt finish wash. Found long fill error code. Hot and cold valves working appropriately. Blew through pressure sensor hose. Now appears to be working appropriately.

We serviced a

BOSCH MICROWAVE

Model HMV8053U/02

Near Greenville, North Carolina 27858

Davon

Job Details: 09/25/2023

Dead. Found blown fuse and failed monitor switch. Latch assembly is worn. Noise filter failed while testing.

We serviced a

WHIRLPOOL RANGE

Model WEC310SAGB3

Near Greenville, North Carolina 27858

Davon

Job Details: 09/25/2023

"09/20: F2E1 error. Checked ribbon connections and checked for corrosion. Cleaned some corrosion with no change. Failed control. 09/25: Installed new control panel. Found two screws not holding. Installed larger screws in two holes since holes are stripped out. Confirmed proper operation. ; pckd up 1 W10894095 (CONTROL BOARD - MAIN, TOUCH, CLEAN, ETC)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHB02

Near Greenville, North Carolina 27858

Davon

Job Details: 09/25/2023

Leaking from dispenser. Found excessive condensation on ice door. Ordering new ice door.; schdld next appmnt for 9/28 THU !

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Winterville, North Carolina 28590

Davon

Job Details: 09/25/2023

Needed four prong dryer cord.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1832TF2

Near Winterville, North Carolina 28590

Davon

Job Details: 09/25/2023

Leaking from refrigerator. Found plugged defrost drain and door rubbing on the bottom of case due to bent hinge support. Switched orientation of both doors. Initially thought gasket was in good condition but I did find it is missing the magnet on the bottom when flipping the door over. It may work long term like this but wouldnt be a bad idea to replace. The door is closing now. Cleared defrost drain. ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Kinston, North Carolina 28501

Davon

Job Details: 09/25/2023

Replaced transmission.

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Kinston, North Carolina 28501

Davon

Job Details: 09/25/2023

Making a rattle when agitating intermittently. No noise now.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Kinston, North Carolina 28504

Davon

Job Details: 09/25/2023

Replaced wash motor. Confirmed proper operation. Cleared fault history. ; pckd up 1 W11416362 (PUMP&MOTOR (MO45))

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Kinston, North Carolina 28501

Davon

Job Details: 09/22/2023

"09/20: Loud noise on spin. F2E1 error. Noted some metal filings from motor.09/22: Replaced motor. Ran calibration cycle. Confirmed proper operation. ; ordrng 1 W11026785 (MOTOR, DRIVE)"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Kinston, North Carolina 28501

Davon

Job Details: 09/22/2023

Wont advance after filling up with water. Just clicks. Error codes F5E3. Lid lock working normally. Noticed in agitation that outer tub is locked with inner tub.; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL RANGE GAS

Model WFG114SVQ0

Near La Grange, North Carolina 28551

Davon

Job Details: 09/22/2023

F2 error code. Code went away when unplugged. Found a large amount of roaches on the control pane.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Kinston, North Carolina 28504

Davon

Job Details: 09/22/2023

"Error codes 7-1, 8-4, 10-2, 9-1; ordrng 1 W11416362 (PUMP&MOTOR (MO45))"

We serviced a

SAMSUNG WASHER FRONT LOA

Model WV60M9900AV/A5

Near Kinston, North Carolina 28501

Davon

Job Details: 09/22/2023

"Error codes 3C2. Spins OK with no clothes. Checked motor, hall sensor. Some noise and resistance when spinning even with motor removed. Failed bearing. Upper washer not draining. Drain pump hot. Failed drain pump."

We serviced a

GE REFRIGERATOR

Model GFE24JGKTFBB

Near Greenville, North Carolina 27858

Davon

Job Details: 09/22/2023

Replaced ice room door. Applied petroleum to gasket to help with seal. Installed new clips for freezer handle. ; used 1 WR17X25244 (ICE ROOM DOOR) from stock

We serviced a

FISHER & PAYKEL WASHER TOP LOAD

Model GWL11

Near Greenville, North Carolina 27858

Davon

Job Details: 09/22/2023

Loud noise on spin. Found noisy drain pump. Suspension rods are also weak. Failed drain pump and suspension rods.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2479SF7A

Near Robersonville, North Carolina 27871

Davon

Job Details: 09/22/2023

09/20: Not draining. Draining now. Found kinked drain hose. 09/22: Installed new drain hose. Confirmed proper operation. ; pckd up 1 807032601 (AIR GAP PLASTIC)

We serviced a

WHIRLPOOL REFRIGERATOR SID

Model ED5FHEXNB00

Near Greenville, North Carolina 27858

Davon

Job Details: 09/21/2023

09/06: Leaking from bottom of freezer. Found plugged defrost drain. Steamed out ice in bottom of freezer and installed drain clip. Found ice maker inlet tube leaking. Removed and reinstalled and leak stopped. 09/13: Not making ice. Found frozen fill tube. 09/15: Didnt answer door. 09/21: Installed new water valve. Confirmed proper operation. Defrosted ice in bottom of freezer and defrosted drain line. ; pckd up 1 W10408179 (Valve)

We serviced a

TRUE REFRIGERATI REFRIGERATOR

Model T49

Near Greenville, North Carolina 27858

Davon

Job Details: 09/21/2023

Leaking water inside refrigerator. Found large ice block under evaporator coil and sluggish drain line. Defrosted drain line with steamer. Confirmed good flow through drain. Put sanitizer in drain line to discourage microbial growth. Defrosted evaporator coil. Reinstalled covers and confirmed proper operation. 1.5 hrs labor.

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Farmville, North Carolina 27828

Davon

Job Details: 09/21/2023

"Dead. Found failed control board. Likely failed lid lock due to forced opening. ; ordrng 1 W11394572 (LATCH), pckd up 1 W11419051 (MAIN)"

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF45T6000AW

Near Farmville, North Carolina 27828

Davon

Job Details: 09/21/2023

Walks across the floor when spinning. Found shipping bolts still on washer. Removed and confirmed proper operation. Switched dryer door orientation as well.

We serviced a

WHIRLPOOL DRYER

Model GEW9250PW0

Near Greenville, North Carolina 27834

Davon

Job Details: 09/21/2023

"09/18: Not heating. Found open hi limit and thermostat. 09/21: Replaced thermostats. Heating element does show signs of age, but appears to still be working correctly. ; used 1 279973 (CUTOFF-TML) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGUS2632LP0

Near Ayden, North Carolina 28513

Davon

Job Details: 09/21/2023

Came back to install faceplate. Found that black faceplate was sent. Noticed that temperature is 21 degrees in freezer. Coil only frosted over for first 3 passes. Accessed low and high side with piercing valves. Equalized pressure 25 psig. Low side pressure 10 mmhg when running. High side 100 psi. Added 3.5 oz of refrigerant. Low side 2 psi. High side 120 psi. Coil frosted over from top to bottom. Added dye.; O-emld tckt

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2479SF7A

Near Robersonville, North Carolina 27871

Davon

Job Details: 09/20/2023

Not draining. Draining now. Found kinked drain hose.

We serviced a

MIELE DRYER ELECTRIC

Model TWB120WP

Near Greenville, North Carolina 27858

Davon

Job Details: 09/20/2023

09/13: Drum not spinning. Found broken belt. No other obvious defects that could have caused this. Spoke with Miele tech support who suggested that stuck clothing could have caused this. Miele Ref#1008307587. 09/20: Replaced dryer belt. Confirmed proper operation. ; pckd up 1 11114230 (Belt)

We serviced a

WHIRLPOOL RANGE

Model WEC310SAGB3

Near Greenville, North Carolina 27858

Davon

Job Details: 09/20/2023

F2E1 error. Checked ribbon connections and checked for corrosion. Cleaned some corrosion with no change. Failed control. ; O-emld tckt

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGUS2632LP0

Near Ayden, North Carolina 28513

Davon

Job Details: 09/20/2023

Replaced control board. Confirmed proper operation. ; pckd up 1 5303918538 (Electronic control-Main)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Kinston, North Carolina 28501

Davon

Job Details: 09/20/2023

Loud noise on spin. F2E1 error. Noted some metal filings from motor. Failed motor.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1821QW0

Near Ayden, North Carolina 28513

Davon

Job Details: 09/20/2023

09/18: Not cooling well in refrigerator at times. Leaking from air diffuser. Found that water leaks from air diffuser when defrost water drains down from freezer. Noted service flash from Electrolux for this issue. Fix requires new ferrule and sealing diffuser with tape. Ice in air tower was causing poor air flow to refrigerator. The kit should resolve this problem as well. 09/20: Installed new ferrule and sealed air diffuser to drain housing. ; pckd up 1 A04520001 (DEFROST DRAIN AND CLEAN LINE)

We serviced a

KENMORE DISHWASHER

Model 58715253402

Near Winterville, North Carolina 28590

Davon

Job Details: 09/20/2023

Door not latching. Found that it does latch when pushed shut with force. Noticed that the door is curved which is preventing it from latching easily. This could be fixed by replacing the inner door panel.

We serviced a

GE REFRIGERATOR

Model GFE24JGKTFBB

Near Greenville, North Carolina 27858

Davon

Job Details: 09/19/2023

Ice forms at top air duct for ice maker. Inspected all seals and didnt see any areas for air leak. No bulletins from GE for this issue. Defrost drain is not plugged. Placed temperature and humidity log sensor in refrigerator.; O-emld tckt

We serviced a

KENMORE REFRIGERATOR

Model 10657362702

Near Pink Hill, North Carolina 28572

Davon

Job Details: 09/19/2023

09/13: Loud noise from refrigerator. Found condenser fan blade fallen off and fan motor shaft is loose. Failed fan motor. Unplugged and instructed to put fan behind it until new fan motor arrives.09/15: New part broken in box. Ordering another one. 09/19:Installed new condenser fan motor. Confirmed proper operation. Installed customers water filter for her. ; pckd up 1 W10124096 (CONDENSER FAN MOTOR HIGH EFFICIENCY)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Kinston, North Carolina 28504

Davon

Job Details: 09/19/2023

"Roar when spinning. Error codes F0E5, F7E6. Found stripped hub and corroded transmission shaft. Customer opted to install new hub without warranty. ; used 1 W10528947 (DRIVE HUB KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR SID

Model WRS325SDHV01

Near Kinston, North Carolina 28501

Davon

Job Details: 09/18/2023

Not cooling on either side. Found compressor and both fans running. No frost on evaporator coil. Sealed system failure. Noted oil under condenser coil. Would require sealed system diagnostics for an additional $159+tax. This would apply to sealed system repair if repairable. Quote for condenser coil replacement included.

We serviced a

GE DRYER

Model GUD27GSSM2WW

Near Greenville, North Carolina 27834

Davon

Job Details: 09/18/2023

Not heating. Found that it is a gas dryer without gas hooked up. Unit is set for natural gas from factory. If connecting to propane a conversion kit will be needed.

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