We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TD8
Near Greenville, North Carolina 27858
Davon
Job Details:
02/07/2024
Not cooling in refrigerator. SY EF error. Found failed evaporator fan. Also needs repair of defrost wire. Freezer drawer screws loose. Tightened. Needs freezer handle screws tightened as well.
We serviced a
GE DISHWASHER
Model GDF511PGR3BB
Near Greenville, North Carolina 27858
Davon
Job Details:
02/07/2024
Not starting. Found control locked. Unlocked control. Noted firmware update to fix issues with control lock. Installed and confirmed proper operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Kinston, North Carolina 28504
Davon
Job Details:
02/06/2024
Not making ice. In test 45 result is 23 for switch or motor faulty. Found 2 broken wires at bottom of door. Repaired wires. Initially it still gave switch error in test mode. After resetting refrigerator and multiple attempts it did not give error. Suspect motor was in the wrong spot in cycle and needed reset.
We serviced a
KENMORE WASHER TOP LOAD
Model 11092575810
Near Chocowinity, North Carolina 27817
Davon
Job Details:
02/06/2024
Leaking from the bottom. Failed shaft seals. Also failing coupler and water inlet hoses are rusted at wall connections.
We serviced a
LG WASHER
Model WM3670HWA
Near Grifton, North Carolina 28530
Davon
Job Details:
02/06/2024
Not draining. OE error. Failed drain pump. Replaced and confirmed proper operation. ; used 1 4681EA2001T (WASHER DRAIN PUMP MOTOR) from stock
We serviced a
MAYTAG WASHER TOP LOAD
Model Mvwx655dw1
Near Farmville, North Carolina 27828
Davon
Job Details:
02/06/2024
"F2E1, F5E3, F0E5, F5E1. Initially thought problem was from being unbalanced since it went through test cycle fine. After checking hub I found that lid stayed locked and it couldnt start a cycle or complete test mode. Failed lid lock. ; ordrng 1 W10528947 (DRIVE HUB KIT), used 1 W11307244 ( LATCH) from stock"
We serviced a
LG REFRIGERATOR
Model LFCS25426S00
Near Robersonville, North Carolina 27871
Davon
Job Details:
02/05/2024
No one answered the door. ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET8MTKXKQ02
Near Greenville, North Carolina 27834
Davon
Job Details:
02/05/2024
Blowing black flakes on food in freezer. Debris noted in ice trays in freezer. Found significant rust on back of evaporator cover causing this. The part is no longer available. The refrigerator door seal is in poor condition. I recommend replacing the refrigerator.
We serviced a
WHIRLPOOL DRYER
Model WED5100VQ1
Near Greenville, North Carolina 27834
Davon
Job Details:
02/05/2024
Not heating. Found failed timer. Bypassed red wire for heating circuit and confirmed proper operation. Dryer will always heat when it is running.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4915EW2
Near Greenville, North Carolina 27858
Davon
Job Details:
02/05/2024
Noticed leak after cycle. Error codes F5E3. Found leaking drain hose under tub. Ordering new one.
We serviced a
FRIGIDAIRE RANGE
Model GLEFZ384GCA
Near Winterville, North Carolina 28590
Davon
Job Details:
02/05/2024
Center of left front element not working. Found open circuit. Right front element has hot spot in it so it will break soon as well.
We serviced a
WHIRLPOOL RANGE ELECTRIC
Model RF111PXSQ0
Near Greenville, North Carolina 27834
Davon
Job Details:
02/05/2024
Left front element not working. Found open element. Replaced and confirmed proper operation.
We serviced a
SAMSUNG DRYER ELECTRIC
Model DV42H5200EF/A3
Near Ayden, North Carolina 28513
Davon
Job Details:
02/02/2024
01/17: Not heating. Found open heating element. 02/02: Replaced heating element. Confirmed proper operation. Also replaced washer inlet hoses. Reversed dryer door. ; pckd up 1 DC47-00019A (Heating element) and 2 FJWAS-360-PP (SS WASHER INLET HOSE)s
We serviced a
GE REFRIGERATOR
Model GFE28GYNGFS
Near Winterville, North Carolina 28590
Davon
Job Details:
02/02/2024
Put cap tubes back like they were prior. Apparently it has an intermittent restriction on the refrigerator cap tube. It does appear to work OK with feeding both evaporators all the time.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Greenville, North Carolina 27858
Davon
Job Details:
02/02/2024
"Not starting. Heating. Found grounded heating element and open thermal fuse. Replaced and confirmed proper operation. ; used 1 WP3392519 (FUSE-THRML) from stock, pckd up 1 279838 (ELEMENT,HEATER)"
We serviced a
KENMORE STOVE
Model 79046591503
Near Greenville, North Carolina 27858
Davon
Job Details:
02/02/2024
F10 error which is caused by runaway temperature. Elements turning off normally. Found a lot of roaches on control board. Suspect this is what caused the error. Recommend treating roaches.
We serviced a
CPG RANGE GAS
Model S60-N
Near Farmville, North Carolina 27828
Davon
Job Details:
02/02/2024
Pilot light not staying on. Found failed thermocouple. Temporarily wired in thermocouple while ordering OEM part. 2 hours labor. ; saved tckt
We serviced a
FRIGIDAIRE REFRIGERATOR
Model NA
Near Deep Run, North Carolina 28525
Davon
Job Details:
02/01/2024
Not cooling. Found overload tripping. Doesnt start with new testing relay. Failed compressor. Not economical to repair if it isnt under warranty. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
KENMORE REFRIGERATOR
Model 25370602411
Near Greenville, North Carolina 27834
Davon
Job Details:
02/01/2024
Complaint of not cooling. Unit is cooling well now. Noted envelope keeping freezer from sealing. Extra frost in freezer. Suspect that freezer door not sealing is stopping evaporator fan intermittently. Replaced light bulb.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4800XQ2
Near Greenville, North Carolina 27834
Davon
Job Details:
02/01/2024
Banging when spinning. Found suspension rod out of ball. Put it back in and confirmed proper operation. Replaced water inlet hoses. ; ordrng 2 FJWAS-360-PP (SS WASHER INLET HOSE)s
We serviced a
GE REFRIGERATOR
Model GIE18CTHDRWW
Near Farmville, North Carolina 27828
Davon
Job Details:
01/31/2024
Noise from freezer. Noise has subsided. Tenant reports that freezer fan stopped briefly. Fan is running now but has extra noise. 0.1 amp draw on fan circuit. Failing evaporator fan motor. Replaced and confirmed proper operation. ; pckd up 1 WR60X31522 (Evap fan motor)
We serviced a
KENMORE WASHER
Model 11082873100
Near Winterville, North Carolina 28590
Davon
Job Details:
01/31/2024
"01/30: Not spinning or agitating. Found broken motor coupling. Also noted water leaking from water valve. Failed water valve. Replaced motor coupling. Will return with water valve tomorrow. 01/31: Replaced water valve. Confirmed proper operation. Hot and cold was reversed. Sediment noted in the hot water line. Hot water valve in wall leaked until it was turned all the way on with some force. Handle on hot valve did break. It is not leaking now, but it would be good to replace the hot valve in the wall since it will leak easily. ; pckd up 1 285805 (VALVE - WATER FILL) and 2 FJWAS-360-PP (SS WASHER INLET HOSE)s"
We serviced a
LG REFRIGERATOR
Model LFCS22520S/02
Near Vanceboro, North Carolina 28586
Davon
Job Details:
01/31/2024
01/08: Compressor and evaporator replaced by LG a few months ago. Worked until Friday. 46 degrees in refrigerator. 32 in freezer. Now with equalized pressure of 30 psig. Dye around all lock ring fittings in back. Can braze all fittings in to repair. Charged with 5 oz of r134a. 12 Psig on low side. 180 on high side. 01/31: Quit making ice again. Found water valve had shut itself off again. Turned it back on and taped valve so it didnt pop up again. Fixed refrigerant leaks and charged with 4.3 oz of r134a. Confirmed proper operation. ; used 1 ADH73150210 (FILTER DRYER/REFRIGERANT/SUPPLIES) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NW0A
Near Greenville, North Carolina 27858
Davon
Job Details:
01/31/2024
Dead. Initially thought control board was dead. Then latched door and it started working. Either was not latching or intermittent problem.
We serviced a
KENMORE WASHER
Model 11082873100
Near Winterville, North Carolina 28590
Davon
Job Details:
01/30/2024
Not spinning or agitating. Found broken motor coupling. Also noted water leaking from water valve. Failed water valve. Replaced motor coupling. Will return with water valve tomorrow. ; used 1 285753A ( MOTOR COUPLING (TO TRANSMISSION)) from stock
We serviced a
AMANA DRYER ELECTRIC
Model NED4655EW1
Near Greenville, North Carolina 27858
Davon
Job Details:
01/30/2024
Not heating. Timer not advancing. Found loose connection in plug. Needs new wall plug.
We serviced a
BOSCH RANGE
Model HDI8054C
Near Greenville, North Carolina 27858
Davon
Job Details:
01/30/2024
Center burner not lighting. Found debris on igniter. Disassembled and cleaned all burners. Confirmed proper operation.
We serviced a
FRIGIDAIRE REFRIGERATOR SID
Model FFHS2611LBRA
Near Blounts Creek, North Carolina 27814
Davon
Job Details:
01/30/2024
"Not cooling well in refrigerator. Found damper closed. Doesnt open in test mode, but tries to. Failed damper motor."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5015LW0
Near Blounts Creek, North Carolina 27814
Davon
Job Details:
01/30/2024
Lid locked on arrival. Unable to unlock. After unplugging several times it did unlock. Error code F9E1 which is for long drain. Unable to enter test mode. Was able to start a wash cycle and it worked appropriately. Responds different than listed on tech sheet in test mode. For instance it wouldnt advance in test mode when pushing button 2 one time and the next time it did. Suspect intermittently failing control. Also noted that hole has worn in drain hose. Squeaking from loose belt as well. ; O-emld tckt
We serviced a
LG RANGE ELECTRIC
Model LRE3083ST/01
Near Grifton, North Carolina 28530
Davon
Job Details:
01/30/2024
Door fell out of hinge slot. Retracted hinge and reinstalled door. Confirmed proper operation.
We serviced a
GE DISHWASHER
Model GDT630PYM4FS
Near Kinston, North Carolina 28501
Davon
Job Details:
01/30/2024
Pump replaced. Elbow in place is damaged. Ordering replacement elbow.
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLW427UIW0
Near Grifton, North Carolina 28530
Davon
Job Details:
01/29/2024
Noise from tub. Found bra wire scraping drum. Removed drain pump from back and removed wire. Confirmed no leaks and proper operation.
We serviced a
LG WASHER FRONT LOA
Model WM2650HWA
Near Vanceboro, North Carolina 28586
Davon
Job Details:
01/29/2024
Shaking bad on spin. Replaced shocks. Confirmed proper operation. ; pckd up 3 ACV72909506 (BELLOWS)s
We serviced a
ROPER DRYER ELECTRIC
Model RED4516FW0
Near Greenville, North Carolina 27858
Davon
Job Details:
01/29/2024
"Not spinning. Found broken belt. Replaced and confirmed proper operation. ; pckd up 1 341241 (BELT,DRIVE)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHI2126PB1
Near Greenville, North Carolina 27834
Davon
Job Details:
01/29/2024
Not cooling. Found only first part of coil frosted. Sealed system failure. Not economical to repair.
We serviced a
TRAULSEN REFRIGERATOR
Model G20000
Near Farmville, North Carolina 27828
Davon
Job Details:
01/29/2024
Replaced door seals.
We serviced a
KENMORE RANGE ELECTRIC
Model 79096223409
Near Snow Hill, North Carolina 28580
Davon
Job Details:
01/29/2024
"Right front burner not turning on. Switch is loose. Found failed simmer control board and simmer switch. Burner switch has evidence of arcing and will likely fail soon. Bypassed simmer control board and replaced switch. Confirmed proper operation. Ordering 2 more screws. ; used 1 316436001 (SWITCH,INFINITE LRG) from stock, pckd up 2 5303288565 (Screw)s"
We serviced a
ROPER REFRIGERATOR
Model RT21LMXKQ09
Near Snow Hill, North Carolina 28580
Davon
Job Details:
01/29/2024
01/26: Leaking from freezer into refrigerator. Ice maker dispensing ice that isnt completely frozen. Noted ice maker mold is flaking. Failed ice maker. Frozen defrost drain. Defrosted and treated with drain spray. Installed drain clip. Ordering ice maker. 01/29: ; used 1 4317943 (Ice maker) from stock
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLW427UIW0
Near Grifton, North Carolina 28530
Davon
Job Details:
01/29/2024
Noise from tub. Found bra wire scraping drum. Removed drain pump from back and removed wire. Confirmed no leaks and proper operation.
We serviced a
LG WASHER FRONT LOA
Model WM2650HWA
Near Vanceboro, North Carolina 28586
Davon
Job Details:
01/29/2024
Shaking bad on spin. Replaced shocks. Confirmed proper operation. ; pckd up 3 ACV72909506 (BELLOWS)s
We serviced a
ROPER DRYER ELECTRIC
Model RED4516FW0
Near Greenville, North Carolina 27858
Davon
Job Details:
01/29/2024
"Not spinning. Found broken belt. Replaced and confirmed proper operation. ; pckd up 1 341241 (BELT,DRIVE)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHI2126PB1
Near Greenville, North Carolina 27834
Davon
Job Details:
01/29/2024
Not cooling. Found only first part of coil frosted. Sealed system failure. Not economical to repair.
We serviced a
TRAULSEN REFRIGERATOR
Model G20000
Near Farmville, North Carolina 27828
Davon
Job Details:
01/29/2024
Replaced door seals.
We serviced a
KENMORE RANGE ELECTRIC
Model 79096223409
Near Snow Hill, North Carolina 28580
Davon
Job Details:
01/29/2024
"Right front burner not turning on. Switch is loose. Found failed simmer control board and simmer switch. Burner switch has evidence of arcing and will likely fail soon. Bypassed simmer control board and replaced switch. Confirmed proper operation. Ordering 2 more screws. ; used 1 316436001 (SWITCH,INFINITE LRG) from stock, pckd up 2 5303288565 (Screw)s"
We serviced a
ROPER REFRIGERATOR
Model RT21LMXKQ09
Near Snow Hill, North Carolina 28580
Davon
Job Details:
01/29/2024
01/26: Leaking from freezer into refrigerator. Ice maker dispensing ice that isnt completely frozen. Noted ice maker mold is flaking. Failed ice maker. Frozen defrost drain. Defrosted and treated with drain spray. Installed drain clip. Ordering ice maker. 01/29: ; used 1 4317943 (Ice maker) from stock
We serviced a
SAMSUNG DRYER
Model DVE45R6100C/A3
Near Grifton, North Carolina 28530
Davon
Job Details:
01/26/2024
Not spinning. Wasnt heating prior. Found sock in wheel and open safety thermostat. Suspect poor air flow. Lots of lint in the bottom of dryer. Replaced thermostat and heating element. Confirmed proper operation. Customer installing new vent. ; pckd up 1 Dc47-00019a (Element) and 1 DC96-00887C (Thermostat)
We serviced a
ZLINE RANGE GAS
Model RG30
Near New Bern, North Carolina 28562
Davon
Job Details:
01/26/2024
Replaced timer and indicator light. Confirmed proper operation.
We serviced a
ROPER REFRIGERATOR
Model RT21LMXKQ09
Near Snow Hill, North Carolina 28580
Davon
Job Details:
01/26/2024
Leaking from freezer into refrigerator. Ice maker dispensing ice that isnt completely frozen. Noted ice maker mold is flaking. Failed ice maker. Frozen defrost drain. Defrosted and treated with drain spray. Installed drain clip. Ordering ice maker. ; ordrng 1 819043 (HEAT-PROBE)
We serviced a
GE REFRIGERATOR
Model CVE28DP2NBS1
Near Greenville, North Carolina 27858
Davon
Job Details:
01/26/2024
Loud noise from back intermittently. Not making noise now. Failed refrigerator door ice maker.
We serviced a
SAMSUNG DISHWASHER
Model DW80M9550UG
Near Grimesland, North Carolina 27837
Davon
Job Details:
01/26/2024
Complaint of not draining. Found unit draining but no air gap in drain hose which allows water to back up into dishwasher.
We serviced a
MAYTAG WASHER
Model MVWC465HW1
Near Greenville, North Carolina 27834
Davon
Job Details:
01/25/2024
Not going through the cycles. Found F8E1 error. Failed water inlet valve. Also recommend replacing hoses as there is evidence of a leak at connection.
We serviced a
WHIRLPOOL RANGE ELECTRIC
Model NOT AVAILABLE
Near Winterville, North Carolina 28590
Davon
Job Details:
01/25/2024
01/22: Light stays on. Missing knobs. Failed right front burner switch. 01/25: Replaced right front burner switch. Confirmed proper operation. One knob was delivered. Ordered another knob. ; pckd up 2 WPW10437088 (Knob)s and 1 WPW10441696 (Switch)
We serviced a
WHIRLPOOL RANGE ELECTRIC
Model WFE530C0ES0
Near Greenville, North Carolina 27858
Davon
Job Details:
01/25/2024
Door falls open. Didnt seem to cook potatoes properly last night. Heats appropriately. Failed door hinge. Replaced right door hinge. Confirmed proper operation. ; pckd up 1 WPW10299224 (DOOR HINGES)
We serviced a
GE WASHER
Model NA
Near Greenville, North Carolina 27834
Davon
Job Details:
01/25/2024
Disconnect washer and dryer.
We serviced a
GE RANGE ELECTRIC
Model JB655YKAFS
Near Kinston, North Carolina 28504
Davon
Job Details:
01/25/2024
Right front element center part not working. Found inner coil open. Failed right front element.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WW2
Near Washington, North Carolina 27889
Davon
Job Details:
01/23/2024
01/19: Not cooling. Found compressor runs for about a minute before overload trips. Draws 0.8 amps with temporary start device and doesnt trip. Failed start device. Placed temporary start device and ordering correct part. 01/23: Replaced start device and confirmed proper operation. ; pckd up 1 5304529507 (Start device)
We serviced a
MAYTAG DRYER ELECTRIC
Model MEDE300VF0
Near Greenville, North Carolina 27834
Davon
Job Details:
01/23/2024
Not heating. Found broken heating element. ; used 1 WP8544771 (ELEMENT) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Winterville, North Carolina 28590
Davon
Job Details:
01/23/2024
Not making ice or making 1 cube randomly. Found E5 error. IM thermistor 20.2 kOhms initially. 9.2 kOhms after heater turned on in test mode. Not letting water in. Found plugged fill tube line. After running fill tube heater test in test mode line thawed out. Filled appropriately. Suspect that refrigerator needed a reset. If this continues to happen the control board will need to be replaced.
We serviced a
KENMORE DRYER
Model 11066662501
Near Greenville, North Carolina 27858
Davon
Job Details:
01/23/2024
Drum not spinning. Found motor pulley fallen off. Motor and belt would need to be replaced. Lots of lint in dryer. This is caused by a plugged vent. I recommend getting the vent cleaned professionally.
We serviced a
KENMORE DISHWASHER
Model 66515805890
Near Greenville, North Carolina 27858
Davon
Job Details:
01/22/2024
Water inlet valve leaking. Failed inlet valve. Replaced and confirmed proper operation. Connected water under the house using extra water inlet hose and union due to needing 10 feet of length. ; used 1 W10844024 (WATER INLET VALVE) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLRS267ZDW4
Near Winterville, North Carolina 28590
Davon
Job Details:
01/22/2024
"Leaking from freezer. Freezer door not shutting properly. Light in refrigerator not working. Found defrost drain plugged. Steamed and treated with drain treatment. Light bulb screwed in at an angle. Put it in straight. Ice maker has obvious short circuit by on/off switch in the past and now switch doesnt work. Failed ice maker. Filter appears old and tenant states it has never been changed. Please let me know if ice maker is wanted and I will return with it. Otherwise, I will just submit an invoice for fixing the drain which will be $213.89 with taxes. ; O-emld tckt"
We serviced a
LG WASHER FRONT LOA
Model WM3600HWA
Near Winterville, North Carolina 28590
Davon
Job Details:
01/22/2024
01/18: Leaking. Found hole in inlet hose from detergent tray. 01/22: Replaced detergent tray inlet hose. Confirmed no leaks and proper operation. ; pckd up 1 4738ER1004B (Washer Dispenser hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FTGXKQ03
Near Winterville, North Carolina 28590
Davon
Job Details:
01/22/2024
Not cooling. Found evaporator fan not running. 120 volts to it. Failed evaporator fan. ; schdld next appmnt for 1/23 TUE !
We serviced a
WHIRLPOOL RANGE ELECTRIC
Model NOT AVAILABLE
Near Winterville, North Carolina 28590
Davon
Job Details:
01/22/2024
Light stays on. Missing knobs. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GVEXVD02
Near Kinston, North Carolina 28501
Davon
Job Details:
01/22/2024
Not cooling. Found compressor running briefly and tripping overload. Ran normally with test start device. Failed start device. Replaced with truck stock and confirmed proper operation. ; pckd up 1 8201786 (Start Device)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GT1SHWXPT00
Near Kinston, North Carolina 28504
Davon
Job Details:
01/19/2024
01/17: Not dispensing water. Found frozen water line near bottom of refrigerator. This appears to be caused by the crisper shelf being too far forward. Moved it back and secured with tape due to support on wall being damaged. Noted that ice maker valve connection is leaking. Ordering new water valve. 01/19: Replaced water valve and confirmed that leak has stopped. Both valves working appropriately. ; pckd up 1 WP2188808 (Water valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Walstonburg, North Carolina 27888
Davon
Job Details:
01/19/2024
Still not dispensing ice properly. Found stripped yoke on dispenser motor. Unable to remove yoke from motor. Welded it on. Will need to torch it off and replace if this breaks.
We serviced a
GE DISHWASHER
Model GDF610PSJ2SS
Near Winterville, North Carolina 28590
Davon
Job Details:
01/19/2024
01/15: Dead. Found light on steady on control board. Failed UI. 01/19: Replaced UI and confirmed proper operation. ; pckd up 1 WD21X23462 (USER INTERFACE)
We serviced a
LG WASHER FRONT LOA
Model WM3600HWA
Near Winterville, North Carolina 28590
Davon
Job Details:
01/19/2024
Leaking more from bottom. Found coin catch not in all the way. Put it back in. Awaiting replacement hose.
We serviced a
FRIGIDAIRE REFRIGERATOR BOT
Model LGHB2867PF7A
Near Winterville, North Carolina 28590
Davon
Job Details:
01/19/2024
Refrigerator ice maker not working. Recently replaced filter for poor water flow. Found ice maker fill tube frozen. Thawed and confirmed proper operation.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WW2
Near Washington, North Carolina 27889
Davon
Job Details:
01/19/2024
Not cooling. Found compressor runs for about a minute before overload trips. Draws 0.8 amps with temporary start device and doesnt trip. Failed start device. Placed temporary start device and ordering correct part. ; O-emld tckt
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Winterville, North Carolina 28590
Davon
Job Details:
01/18/2024
Not heating again after heating element replacement. Found open thermal fuse. Replaced and confirmed proper operation. Suspect this will happen again if vent is not cleaned/fixed. ; used 1 279816 (THERMAL CUT OFF HI) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Winterville, North Carolina 28590
Davon
Job Details:
01/18/2024
Not drying dishes. 7-1 error. Found broken heating element. ; ordrng 1 W10518394 (HEATER)
We serviced a
SAMSUNG DRYER
Model DV50F9A7EVW/A2
Near Kinston, North Carolina 28504
Davon
Job Details:
01/18/2024
Hums when pushing start. Starts if drum is spun when starting. Open start circuit. Failed motor.
We serviced a
KENMORE REFRIGERATOR
Model 10656164500
Near Grifton, North Carolina 28530
Davon
Job Details:
01/18/2024
Replaced diffuser and confirmed proper operation. ; used 1 WP2216112 (DIFFUSER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model GT1SHWXPT00
Near Kinston, North Carolina 28504
Davon
Job Details:
01/17/2024
Not dispensing water. Found frozen water line near bottom of refrigerator. This appears to be caused by the crisper shelf being too far forward. Moved it back and secured with tape due to support on wall being damaged. Noted that ice maker valve connection is leaking. Ordering new water valve.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB865GW0
Near Snow Hill, North Carolina 28580
Davon
Job Details:
01/17/2024
Not washing. Displays F5 and shuts off. After pulling lid lock out manually it gave me an F5E3 error in diagnostic mode. Will replace lid lock and see if other problems exist. ; ordrng 1 W10810403 (LID LOCK ASSY)
We serviced a
SAMSUNG REFRIGERATOR SID
Model rs25j500dsg/aa
Near Chocowinity, North Carolina 27817
Davon
Job Details:
01/17/2024
Noise in freezer that stopped when opening the door. No error codes present. Found lots of ice above evaporator on duct assembly. Removed ice and defrosted evaporator and drain. No error codes present after repair. Recommend replacing air duct assembly and defrost sensor.
We serviced a
GE REFRIGERATOR
Model GIE18CTHLRWW
Near Greenville, North Carolina 27858
Davon
Job Details:
01/16/2024
Not making ice. Found ice maker not sending voltage to water valve. Failed ice maker. ; saved tckt
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AF/A2-01
Near Ayden, North Carolina 28513
Davon
Job Details:
01/16/2024
5E error. Found coin catch full of debris. Emptied and confirmed proper operation.
We serviced a
MAYTAG REFRIGERATOR SID
Model MSD2142ARW
Near Grimesland, North Carolina 27837
Davon
Job Details:
01/16/2024
01/08: Not cooling. Started when hitting control. Failed cold control. 01/16: Replaced thermostat. Confirmed proper operation. ; pckd up 1 WP61003456 (COLD CONTROL (STANDARD))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Greenville, North Carolina 27858
Davon
Job Details:
01/16/2024
Clicking. Not cooling. Now working appropriately. 30 day warranty.
We serviced a
GE REFRIGERATOR
Model GIE18CTHLRWW
Near Greenville, North Carolina 27858
Davon
Job Details:
01/16/2024
Not making ice. Found ice maker not sending voltage to water valve. Failed ice maker. ; saved tckt
We serviced a
LG DRYER ELECTRIC
Model DLE2532W
Near Winterville, North Carolina 28590
Davon
Job Details:
01/15/2024
Not starting. Hums. Found open start winding circuit. Sticking switch for start winding or open start winding. Failed motor.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Ayden, North Carolina 28513
Davon
Job Details:
01/15/2024
Not heating. Found blown fuse in fuse box. 30 day warranty on service call.
We serviced a
GE DISHWASHER
Model GDF610PSJ2SS
Near Winterville, North Carolina 28590
Davon
Job Details:
01/15/2024
Dead. Found light on steady on control board. Failed UI. ; ordrd 1 WD21X23462 (USER INTERFACE)
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45K6500AW/A2-11
Near Winterville, North Carolina 28590
Davon
Job Details:
01/15/2024
DC3 error for add door. Customer ordered switch for add door that is not on parts diagram. Replaced it and confirmed proper operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RVAXVQ01
Near Greenville, North Carolina 27858
Davon
Job Details:
01/15/2024
Ice maker freezing up. Found leaking ice maker water valve. ; used 1 W10408179 (REG, WATER INLET) Confirmed proper operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Walstonburg, North Carolina 27888
Davon
Job Details:
01/12/2024
Ice auger freezing up. Found ice maker leaking by fill cup. Fill cup is slightly loose on shaft. Replaced ice maker and confirmed that it is no longer leaking. ; pckd up 1 W11548540 (Ice maker)
We serviced a
MAYTAG DRYER ELECTRIC
Model NA
Near Greenville, North Carolina 27834
Davon
Job Details:
01/12/2024
"Making squealing noise. No obvious source found. Replaced all rollers and idler pulley. , used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18G4AWA
Near Greenville, North Carolina 27858
Davon
Job Details:
01/12/2024
Leaking into refrigerator. Found drain ferrule too high under evaporator. Sealed around it with food safe silicone and pressed it down in hole. Confirmed that leak has stopped. Noted ice maker fill tube was frozen. Plastic ice maker hose from sink was kinked. Replaced with stainless steel ice maker hose. Confirmed ice maker working appropriately. ; used 1 TJ9SSIM5 (SS WATER LINE) from stock
We serviced a
MAYTAG WASHER FRONT LOA
Model MHW43000DW0
Near Winterville, North Carolina 28590
Davon
Job Details:
01/12/2024
Leaking from front of washer after wash. Found hair on bottom of seal. Removed hair and started cycle. Ran test mode and was unable to reproduce leak. Suspect hair was the only cause of leak.
We serviced a
SAMSUNG DRYER
Model DV40J3000EW/A2
Near Grimesland, North Carolina 27837
Davon
Job Details:
01/12/2024
Not starting. Found sock in blower wheel. Removed and confirmed proper operation.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4800BQ1
Near Kinston, North Carolina 28504
Davon
Job Details:
01/12/2024
Shaking on spin. Tub bounces multiple times when pushed down and released. Failed suspension rods. Replaced suspension rods and confirmed proper operation. ; pckd up 1 W10780045 (SUSPENSION)
We serviced a
LG WASHER FRONT LOA
Model WM3400CW
Near Dover, North Carolina 28526
Davon
Job Details:
01/11/2024
Still leaking. Found crack in back of outer tub leaking. This crack is not in a spot that could have feasibly been damaged during normal use. Suspect damage happened during manufacturing and didnt cause a leak until now.
We serviced a
WHIRLPOOL RANGE ELECTRIC
Model WEC310SAGB3
Near Greenville, North Carolina 27858
Davon
Job Details:
01/11/2024
Oven beeps intermittently. F2E1 error stored. Currently working appropriately. Showed tenant how to turn off breaker if oven starts beeping. Control likely needs to be replaced due to intermittently shorting key. Front right burner has failed and needs to be replaced as well. ; O-emld tckt
We serviced a
FRIGIDAIRE REFRIGERATOR BOT
Model FGHB2866PFGA
Near Greenville, North Carolina 27858
Davon
Job Details:
01/11/2024
01/09: Not cooling well in refrigerator. Found evaporator frozen over. Evap temp showing 60 degrees. Failed thermistor. Defrosted evaporator and installed new thermistor. Now showing 30 degrees on evap thermistor. Ice maker not making ice. Turned it on and did tests. Thermistor appears to be showing. 56 degrees shortly after letting water into ice maker. Measured 42 degrees with IR gun. Suspect thermistor out of spec which would require a new ice maker. 01/11: Came back to check ice maker. Ice maker appears to be working appropriately. Freezer light not coming on now. Switch was stuck. Unstuck it and it still didnt work. Took switch out and it started working. Reinstalled and confirmed proper operation.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUB2642LF9
Near Grimesland, North Carolina 27837
Davon
Job Details:
01/11/2024
"SYEF error. Evaporator fan running appropriately. Freezer 22 degrees and refrigerator 46 degrees. First part of coil frosting only. Sealed system failure, likely refrigerant leak. Noted ice ball on back of refrigerator that isnt repairable. Customer to replace refrigerator."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVB01
Near Washington, North Carolina 27889
Davon
Job Details:
01/11/2024
01/08: Not cooling well intermittently. Found black powder under thermostat. Suspect intermittently failing thermostat. 01/11: Replaced thermostat and confirmed proper operation. ; ordrng 1 WP2198202 (TEMP CONT THERMOST)
We serviced a
GE DRYER
Model GTD42EASJ0WW
Near Greenville, North Carolina 27858
Davon
Job Details:
01/11/2024
01/09: Not starting. Found open thermo hi limit right. 01/11: Replaced thermal fuse. Confirmed proper operation. ; pckd up 1 WE04X26139 (HI LIMIT)