Service History 6

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Goldsboro, North Carolina 27534

Greg Glade

Job Details: 02/19/2026

Customer reports washer banging. Found failed dampers. Installed new dampers and ensured proper operation. ; used 1 W10780045 ( SUSPENSION ROD (SET)) from stock

We serviced a

GE REFRIGERATOR

Model ZISS480DRDS

Near Greenville, North Carolina 27834

Davon

Job Details: 02/19/2026

Installed new compressor and filter dryer. Pressure tested to confirm no leaks. Suction at 30 inHg for 30 minutes. Still not starting with old inverter board. Tries to start while showing amp draw of about 1 amp. Charged with 12.5 oz of R134A. Installed new inverter board and confirmed proper operation. ; used 1 WPW10143759 (FILTER DRYER/DYE/R134A/MISC) from stock

We serviced a

SUB-ZERO REFRIGERATOR

Model 561

Near Greenville, North Carolina 27858

Davon

Job Details: 02/19/2026

Customer reports ice falling onto floor and refrigerator making too much ice. Ice maker turned off when I arrived. Apparently it was turned on accidentally. Parts are missing for refrigerator and are no longer available. Unplugged ice maker so it will not be able to be turned on accidentally in the future.

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Goldsboro, North Carolina 27534

Greg Glade

Job Details: 02/19/2026

Customer reports lid not working and stopping the cycle. F2e1 error code for stuck ui, and f5e1 for failed lid lock. Voltage from j6-7 to j18-3 is good, as will as from j6-2 to j12-3 missing voltage. Found that the lid lock test while blocking the lock mechanism isnt sending the 3 pulses it needs to. Failed control board. ; ordrng 1 W11417461 (CONTROL BOARD - MAIN)

We serviced a

GE WASHER

Model GTW330ASK3WW

Near Mount Olive, North Carolina 28365

Greg Glade

Job Details: 02/18/2026

Customer reports washer not draining. Drain error code saved on board. Ran diagnostic check in drain pump, had 2-3 amp draw and 120 vac. Diagnosed failed drain pump.

We serviced a

KITCHENAID WALL OVEN

Model KOSE500ESS04

Near Kinston, North Carolina 28504

Greg Glade

Job Details: 02/18/2026

Found thermal fuse blown again. F2e1 error code, stuck or shorted key. Failed thermal fuse. Last visit found temp sensor not ohming out to spec so would recommend replacing. ; ordrng 1 WPW10545255 (THERMAL FUSE) and 1 W10859573 (SENSOR - OVEN FRONT ACCESS * 3')

We serviced a

GE DRYER

Model GFD45ESSM1WW

Near Kinston, North Carolina

Greg Glade

Job Details: 02/18/2026

Customer reports squeaking and rumbling noise coming from dryer and needing multiple cycles to dry. Found failing pulley system and the sliders damaged. Also noticed that they need vents cleaned as dryer does heat but airflow is the issue. Told tenant to contact landlord.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2323ASA

Near Greenville, North Carolina 27834

Greg Glade

Job Details: 02/18/2026

Installed new ice maker and ensured proper operation.

We serviced a

WHIRLPOOL RANGE

Model WFE515S0EB0

Near Greenville, North Carolina 27834

Greg Glade

Job Details: 02/18/2026

Customer reports f9e0 error code. Error code cleared once power cycled. Found it still saved to board. Checked voltage at wall and at oven. 240vac present and wired correctly. Oven stove top works and oven bakes. Bug residue found on control board. Failed control. Recommend replacing control board.

We serviced a

LG RANGE ELECTRIC

Model LSEL6333F

Near Greenville, North Carolina 27858

Greg Glade

Job Details: 02/18/2026

Customer reports all eyes on oven not working. Found charring on plug and cord. Oven only getting line voltage on one side. When moving plug around does connect shortly for 240vac and everything works. Failed plug. Unplugged for safety as its a fire hazard.

We serviced a

GE REFRIGERATOR

Model GSS25GSHJCSS

Near Winterville, North Carolina 28590

Greg Glade

Job Details: 02/18/2026

Replaced valves. Still low flow, didnt see that manifold was cracked and leaking when filter was removed. Ordering new manifold. ; ordrd 1 WR02X45206 (Manifold)

We serviced a

GE REFRIGERATOR

Model GSS25LSLKCSS

Near Winterville, North Carolina 28590

Greg Glade

Job Details: 02/18/2026

Customer reports freezer light is out. Diagnosed failed LED light assembly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET8WTKXKQ06

Near Snow Hill, North Carolina 28580

Greg Glade

Job Details: 02/17/2026

Customer reports not cooling in fridge. Found stuck evaporator fan motor. Fan motor turned over after I manually spun it. Failed Evap fan motor.

We serviced a

MAYTAG DRYER

Model MEDB765FC0

Near Washington, North Carolina 27889

Davon

Job Details: 02/17/2026

Checked dryer vent flow. Poor air flow at outside vent. Semi rigid vent is going through the floor. Noted flex vent in the crawl space. Dryer vent quoted for installing new solid venting in crawlspace and new exit hood. Includes removing old venting material.

We serviced a

GE REFRIGERATOR

Model ZISS480DRDS

Near Greenville, North Carolina 27834

Greg Glade

Job Details: 02/17/2026

"Customer reports built in fridge not cooling in fridge or freezer. Started cooling shortly after. Temperatures 27 in freezer and 45 in fridge. Temperatures warming, there is good air flow. Checked thermistors for fresh food and freezer, all testing within specifications. Frost pattern on freezer evaporator signals a sealed system failure. Compressor is extremely hot to touch. Windings on compressor on all 3 are about 11.5 +/- 10%. Power cycled fridge, compressor tried turning on after ~10 minutes and didnt stay on. Inverter board tries running compressor but doesnt stay running. Compressor runs for 5 seconds before stopping. Compressor pulling 1.02 amps. Failed compressor. Scheduled follow up to tap system to check pressures.

We serviced a

WHIRLPOOL WASHER

Model WTW8800YC0

Near Greenville, North Carolina 27858

Greg Glade

Job Details: 02/17/2026

Customer reports not spinning. Found failed dampers. Installed new dampers and ensured proper operation. ; pckd up 1 W10440786 (DAMPER ASSM - TUB SUSPENSION)

We serviced a

KENMORE DRYER

Model 110.77122310

Near Greenville, North Carolina 27834

Greg Glade

Job Details: 02/17/2026

Reports dryer wont heat. Found failed coils. Replaced coils and ensured proper operation. ; used 1 279834 ( 2 COIL GAS VALVE SET) from stock

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA45M7050AW/A4

Near Greenville, North Carolina 27858

Greg Glade

Job Details: 02/17/2026

Customer reports washer not draining. Found drain pump propeller broke. Failed drain pump. Replaced drain pump and ensured proper operation. ; pckd up 1 DC97-19289F (PUMP, DRAIN ASSM)

We serviced a

GE WASHER

Model PFQ97HSPV0DS

Near Tarboro, North Carolina 27886

Greg Glade

Job Details: 02/17/2026

Installed new ui and ensured property operation.

We serviced a

GE REFRIGERATOR

Model ZISS480DRDS

Near Greenville, North Carolina 27834

Davon

Job Details: 02/17/2026

Found inverter not trying to start compressor. 40 psi equalized pressure. Compressor would run before but quit. It was very hot to touch. Will replace both compressor and inverter board per manufacturer recommendations. ; ordrng 1 WR55X20817 (Inverter) and 1 WR87X10111 (COMPRESSOR KIT)

We serviced a

WHIRLPOOL DISHWASHER

Model Wdf320pads2

Near Winterville, North Carolina 28590

Greg Glade

Job Details: 02/17/2026

Customer reports dishwasher not having water/ dirty dishes. Upon arrival ran normal cycle and dishwasher does fill and cycle water. Dishwasher also drains. Ran cycle Two times and does fill and cycle water. Giving quote for motor and pump assembly.

We serviced a

WHIRLPOOL WASHER

Model NOT AVAILABLE

Near Winterville, North Carolina 28590

Greg Glade

Job Details: 02/17/2026

Customer had washer they wanted checked out. Found failed dampers. Ordering need dampers. ; , ordrd 1 W11130362 (SUSPENSION ROD (SET))"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near La Grange, North Carolina 28551

Greg Glade

Job Details: 02/16/2026

Installed new cam and belt. Ensured proper operation under load. Squeaking noise is gone.

We serviced a

BOSCH DISHWASHER

Model SHU3035UC/14

Near New Bern, North Carolina 28562

Davon

Job Details: 02/16/2026

Dishwasher not circulating water well. Found impeller loose on the motor. Parts are no longer available.

We serviced a

GE DISHWASHER

Model GDT630PYR7FS

Near New Bern, North Carolina 28562

Davon

Job Details: 02/16/2026

Installed new user interface and ran cycle. Error persists that wash motor does not run after filling with water. Replaced control board and confirmed proper operation.

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN115TW01

Near Vanceboro, North Carolina 28586

Greg Glade

Job Details: 02/16/2026

Customer reports hot water not coming in. Found that in eco mode both water valves actuate, there is hot water but coming out like warm since its mixing both. Also noticed that in heavy duty per tech sheet, it will only activate one valve. There is hot water to unit and dispensing. Temperature selector switch does work as well. Normal Eco mode is over riding hot selection. Mentioned to customer to use unit as it is and if any other issues occur to let us know.

We serviced a

KENMORE DRYER

Model 11085087400

Near Ayden, North Carolina 28513

Greg Glade

Job Details: 02/16/2026

Customer reports dryer not running. Found open thermal fuse. Replaced thermal fuse. Checked vent and if grounded heating element was issue. None found.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2323ASA

Near Greenville, North Carolina 27834

Greg Glade

Job Details: 02/16/2026

Customer reports ice maker not working. Upon arrival found that water pressure to door is good. Also found that ice maker does harvest, but not fill. Ice maker solenoid and water valve solenoid ohm out the same at 434-444 ohms. Ran force harvest to see if ice maker is calling for water, no voltage at ice maker fill valve. Ice maker isnt calling for water. Failed ice maker. ; ordrng 1 5304535023 (I/M DOOR DISPENSER ACTUATOR - WATER OR ICE)

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JS0

Near Greenville, North Carolina 27834

Greg Glade

Job Details: 02/16/2026

Customer reports oven not heating and burners taking long to heat up. Bake element ohms out correctly. Found that oven is missing line voltage from one side. Bad cord. Terminal block is fine. Ordering new cord and replacing. Customer requests mail receipt. ; pckd up 1 5614 (3 prong oven cord)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFS2823AS0

Near Greenville, North Carolina 27858

Greg Glade

Job Details: 02/16/2026

Customer reports door not aligned. Can see left door hangs lower than right door. Tried to bend hinges up to improve alignment, unable to do so. Would have to replace hinge and bearing assembly on left door. Customer opted to not replace the hinges. Did find that water to door wasnt working, broken water line. Added a John guest to it. Ensured proper flow. ; used 1 Spfu516 ( John guest) from stock

We serviced a

LG WASHER TOP LOAD

Model WT5270CW

Near Winterville, North Carolina 28590

Greg Glade

Job Details: 02/16/2026

Customer reports clicking noise coming from washer. Its the washer when sensing / agitating. Noise is metal on metal. Noise is however normal for LGs. No error codes as well.

We serviced a

SAMSUNG REFRIGERATOR

Model RT18M6213WW

Near Hookerton, North Carolina 28538

Greg Glade

Job Details: 02/13/2026

Customer reports fridge/freezer not working. Found compressor not running. Lots of bug residue in back compartment. None on boards. Inverter board has 120vac and pwm signal. Compressor has the 3 blinking light error on inverter meaning motor position error. Checked if in force start would Compressor run, does not. Windings on compressor are 12.2 on all 3 windings. Diagnosed failed inverter board.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Robersonville, North Carolina 27871

Greg Glade

Job Details: 02/13/2026

Customer reports washer wont rinse. Washer has a f8e1 error code. No fill / long fill error code. Both pressures on each side seem to be fine, cold side seems weak.Cold water side squeaks when turning on. Ran rinse and spin cycle and it does go through cycle. Water intermittently shuts on and off during a normal cycle. Ran automatic test cycle and cycled through all the steps. Agitates and spins. Suspect intermittently failing water valves. Installed new water canes and ensured proper flow. ; pckd up 1 W11210463 (VALVE - WATER FILL)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Washington, North Carolina 27889

Davon

Job Details: 02/13/2026

Unit is not running a cycle and is full of water. Found water valve cracked from freezing and water on control board. Diagnosed failed control board and water valve. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 W11170317 (Control board) and 1 W11210463 (Valve)"

We serviced a

ESTATE WASHER

Model ETW4400X00

Near Kinston, North Carolina 28501

Greg Glade

Job Details: 02/13/2026

Customer reports washer shaking a lot. Counter weight spring is attached. Skirting is also on correctly. Issue is with the floor. Washer does shake more / less when positioned differently.

We serviced a

KENMORE FREEZER

Model 2539287213

Near Pink Hill, North Carolina 28572

Greg Glade

Job Details: 02/13/2026

Customer reports freezer running but not cooling. Found that jumping compressor with new start device it runs fine. Failed start device. Replaced with new one. And ensured proper operation. ; used 1 8201786 ( COMPRESSOR RELAY/OVERLOAD HARD START KIT) from stock

We serviced a

KITCHEN-AID MICROWAVE OVER T

Model KMHC319ESS-3

Near Pink Hill, North Carolina 28572

Greg Glade

Job Details: 02/13/2026

Installed new microwave and ensured proper operation.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near La Grange, North Carolina 28551

Greg Glade

Job Details: 02/13/2026

Customer reports squeaking noise coming from washer. Found that squeaking noise came from belt slipping. The grinding noise according to appliances service pointer covered from cam. Sounds like it could be transmission / belt issue. Will confirm on Monday for repair. ; ordrng 1 W10721967 (PULLEY) and 1 W11239857 (BELT)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Washington, North Carolina 27889

Davon

Job Details: 02/13/2026

Unit is not running a cycle and is full of water. Found water valve cracked from freezing and water on control board. Diagnosed failed control board and water valve. ordrng 1 W11170317 (Control board) and 1 W11210463 (Valve)"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Pink Hill, North Carolina 28572

Greg Glade

Job Details: 02/12/2026

Customer reports washer not cycling through after filling. Error code f9e1 long drain. Customer forced open door since it was locked, breaking strike and door lock. Unable to test motor since door wont lock. Can occasionally hear the washer trying to lock but it cant. Only saved error is the f9e1, in diagnostic mode cant force run drain pump/motor. No cycle starts as when you try to it just stays in sending mode. Drain pump ohms fine. Would need to fix door lock issue before able to confirm any other diagnosis of unit.

We serviced a

ROPER DRYER

Model RED4040YQ0

Near Kinston, North Carolina 28501

Greg Glade

Job Details: 02/12/2026

Customer reports dryer not heating. Found that all thermostats and high limits are testing within spec. Found open heating element. Replaced element and ensured proper operation. ; used 1 279838 ( ELEMENT - ELECTRIC) from stock

We serviced a

LG RANGE

Model LREL6325F

Near Grifton, North Carolina 28530

Greg Glade

Job Details: 02/12/2026

Customer reports that the LF burner is on high all the time. Upon stress testing burner, the burner does scale up in heat and the thermostat is activating, ie: sending the correct temperature output and turning off heat once a temperature is hot. The tests on the burner itself also fell within spec, lower than 150 degrees, tested open and higher tested 0. No reason to suspect any failed components. All burners work as should.

We serviced a

GE DISHWASHER

Model GDF450PGRBB

Near Greenville, North Carolina 27858

Greg Glade

Job Details: 02/12/2026

Customer reports smoke coming from unit one plugged in. Upon arrival checked wiring of power cord and signs of charring or burnt wires. All functions work correctly on appliance, wired correct as well. Wall is also wired correctly. No errors found on board. No alerts either on SmartHQ. Board did need a firmware update. Ran a cycle for about 10-15 minutes. Functions as it should. Can continue use of appliance without any concern.

We serviced a

GE DISHWASHER

Model GDT630PYR7FS

Near New Bern, North Carolina 28562

Davon

Job Details: 02/12/2026

Customer reports that dishwasher started and did not wash dishes. There was water sitting in the bottom. No errors stored, but noted that the last wash showed that the ending water temp was 75F instead of target of 145F. Water fills, circulates, and drains in test mode. Heater comes on correctly. When starting wash cycle appliance fills with water but does not circulate. All loads showing off in load status. After opening door and restarting cycle washer circulated water correctly. Quoted main control board and user interface. Will try user interface first and replace control if that does not fix it. ; ordrng 1 WD21X33550 (User interface) and 1 WD21X32938 (Control)

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Greenville, North Carolina 27834

Greg Glade

Job Details: 02/12/2026

Customer reports a clicking noise during spin. Upon arrival found that there are no error codes. Ran a drain and spin cycle, no clicking noise. Ran an automatic diagnostic cycle. Found that clicking noise came from actuator changing positions. Failed actuator. Replacing actuator and ensured proper operation. ; used 1 W10913953 ( ACTUATOR - SHIFT MODE) from stock

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2468UF1A

Near Greenville, North Carolina 27858

Greg Glade

Job Details: 02/12/2026

Customer reports leaking coming from corner of dishwasher. No error codes saved to control. Ran dishwasher for about 20 minutes. No leaks. Checked for hairline cracks in drain pump or wash motor. None found. Checked door seals and gaskets, all working order. Suspect when customer ran cycle, dishes were situated in a position where it was pushing water over the gasket. Told customer to run cycle with dishwasher half full, if leaks would recommend replacing door gasket. Dishwasher is in functioning and operating condition otherwise.

We serviced a

SAMSUNG REFRIGERATOR

Model RF22R7551SR/AA

Near New Bern, North Carolina 28562

Davon

Job Details: 02/12/2026

Ice maker room is freezing up. Shows ice full. No errors stored. Will replace ice maker and auger motor assembly. ; ordrng 1 DA97-18859A (Ice maker) and 1 DA97-12540K (Auger assembly)

We serviced a

GE DISHWASHER

Model GDF610PSJ5SS

Near Winterville, North Carolina 28590

Greg Glade

Job Details: 02/11/2026

Customer reported same issue happening, upon arrival user interface is not powering on, there is power to unit. Found failed user interface board. Installed new board and ensured proper operation. ; pckd up 1 WD21X31902R (User Interface)

We serviced a

WHIRLPOOL WASHER

Model VAW3584GW1

Near Vanceboro, North Carolina 28586

Davon

Job Details: 02/11/2026

Customer reports that unit is not letting hot water in. Found error code F8E1, F0E2. Found only hot valve is opening. Cold valve has voltage and water to it but it is not opening. Unit was only getting cold water since hoses from the wall were switched. Used valve from truck and swapped wire harness over from old valve. Switched hoses areound so they are hooked up correctly. Confirmed proper operation in test mode. ; pckd up 1 W112105048 (Valve)

We serviced a

GE DISHWASHER

Model GDF630PGM3WW

Near Bayboro, North Carolina 28515

Davon

Job Details: 02/11/2026

Installed new UI board. Confirmed proper operation.

We serviced a

SAMSUNG DISHWASHER

Model Dw80n3030us

Near Greenville, North Carolina 27858

Greg Glade

Job Details: 02/11/2026

Dishwasher is flashing normal light, when power cycled drain pump runs for a little then turns off. Sensing water leakage somewhere. Found that water valve isnt leaking. Tested float switch and overflow switch both testing 0.0, Water valve tested at 23 ohms. Float switch at main control has 4.9 vdc from pin 2-4 on cn4. Water doesnt enter dishwasher when powers off. Failed control board as its interpreting water leaking into system, when there isnt. Customer opted to replace unit.

We serviced a

LG DRYER

Model 907KWNM5V583

Near Greenville, North Carolina 27834

Greg Glade

Job Details: 02/11/2026

Customer reports d80 code/d90 code. Code related to flow sense on dryer detecting a blockage of 80-100% of the vent. Dryer vent goes straight down under house. Its vented fine. Unable to recreate issue. Flow sense bars are not illuminated as of moment. So vent is clear. Manually checked vent from dryer to floor, and has little lint buildup but does have some. Ran diagnostic test cycle and all sensors, motor, and heating element in working functioning condition. No issues found with dryer.

We serviced a

WHIRLPOOL RANGE

Model WFE515S0ES0

Near Greenville, North Carolina 27834

Greg Glade

Job Details: 02/10/2026

Customer reports not heating all the way when baking. Found open bake element. Ordering new element. After power cycling making F9e0 error code miswired house/range. Range is wired fine and 120vac between l1 and N and l2 and n. 240 vac between l1/l2. So no issue with wiring. Unable to get into diagnostic to clear error code. ; ordrng 1 WP9755770 (ELEMENT - BAKE (CONCEALED))

We serviced a

GE REFRIGERATOR SID

Model GSS25GMHJCES

Near Winterville, North Carolina 28590

Greg Glade

Job Details: 02/10/2026

Customer reports no water coming from door, took hose off at toe kick and actuated the water, no water flow. So no frozen water line. Also found that ice maker stopped working due to frozen inlet tube. Leaking water came for ice maker and failed water valve solenoid for door. New filter in manifold. Water valves have 120 vac. Failed water valve assembly. ; ordrd 1 WR57X33326 (I/M VALVE - WATER INLET)"

We serviced a

GE WALL OVEN

Model JKP07005WH

Near Snow Hill, North Carolina 28580

Greg Glade

Job Details: 02/10/2026

Customer reports clean feature not working on unit. The clean logic switch isnt engaging the timer. Unable to find any parts diagrams or any parts for this model. Age of unit is very old. Unit does bake and broil effectively, but will not clean so long as the logic switch isnt engaging the timer to switch on the cleaning cycle.

We serviced a

AMANA DRYER

Model NED5800HW1

Near Snow Hill, North Carolina 28580

Greg Glade

Job Details: 02/10/2026

Customer reported vibration noise coming from dryer. Found failed pulley system. Installed new belt, pulley, and wheels. Ensured proper operation. ; ordrng 1 4392067 (DRUM ROLLERS - REAR (2))

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Kinston, North Carolina 28504

Greg Glade

Job Details: 02/10/2026

Customer routers dryer not working. Found 240 vac on one leg, found that the cord isnt making good contact in the plug itself. Needs electrician.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5057LW0

Near Kinston, North Carolina 28501

Greg Glade

Job Details: 02/10/2026

Customer reported that washer is not working after I left on previous visit. Found that washer was stuck in sensing mode. Checked diagnostic mode, f8e1 error saved ( long fill ). Ran automatic test and all functions work, display was not responding well to the buttons pressed. Had to unplug washer to stop cycle. Upon plugging unit back in no errors were saved and washer ran a cycle normally. Suspect intermittently failing control board.

We serviced a

LG WASHER TOP LOAD

Model WT7400CV

Near Pink Hill, North Carolina 28572

Greg Glade

Job Details: 02/09/2026

Customer reports e6 error code. Tried running a spin cycle upon arrival, e6 error is saved to board. Does not spin or agitate. No e6 error on tech manual. E6 according to google is a clutch related issue. Can hear the actuator moving but clutch is not engaging. Failed clutch assembly.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5057LW0

Near Kinston, North Carolina 28501

Greg Glade

Job Details: 02/09/2026

Customer reports drum doesnt spin. Upon arrival drum does spin. Ran drain and spin test. Completed drain and got up to speed. Also ran normal and diagnostic cycles to ensure proper agitating and water filling. These models have issues with burning wires at the drain pump, suspect its issue with the wire harness. No error codes saved to board. However with no apparent issue, recommend using appliance as is.

We serviced a

BOSCH DISHWASHER

Model SHX43M05UC /48

Near Grifton, North Carolina 28530

Greg Glade

Job Details: 02/09/2026

Customer reports dishwasher not cycling. Upon arrival found that dishwasher does turn on and drain, can hear motor running. Found that it seems to be a frozen inlet pipe somewhere. Took water source off dishwasher and found that no matter the setting I turned it on, little to no flow coming. Pipe seems to go under the house, unable to confirm as thats outside the scope of what we do. Likely frozen water pipe, recommend no usage of unit until can confirm proper flow of water from wall.

We serviced a

KENMORE DISHWASHER

Model 665.14799N512

Near Greenville, North Carolina 27858

Greg Glade

Job Details: 02/09/2026

Installed new wash motor and ensured proper operation.

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWC565FW2

Near Grifton, North Carolina 28530

Greg Glade

Job Details: 02/09/2026

Installed new damper assembly and ensured proper operation.

We serviced a

KENMORE DRYER

Model 11085087400

Near Ayden, North Carolina 28513

Greg Glade

Job Details: 02/09/2026

Customer reports no heating coming from dryer. Found open high limit and thermostat. Likely due to lint buildup. Scheduling follow up for later today. ; ordrd 1 279973 (FUSE - NON-RESET & ADJUSTABLE TSTAT)

We serviced a

BOSCH WASHER

Model WAT28401UC

Near New Bern, North Carolina 28560

Davon

Job Details: 02/06/2026

Customer reports that cycle would not start. When I pressed start unit did not start as well. Latched door and then unit started. In test mode no errors were stored. Ran automatic test and no problems found with this as well. It appears that this was caused by door not being closed all of the way. 30 day warranty on service call.Cleaned out dryer filter and cleaned lint from pump area since this seemed to cause the pump failure on dryer recently.

We serviced a

LG WASHER

Model WT1101CW

Near Pikeville, North Carolina 27863

Greg Glade

Job Details: 02/06/2026

Customer reports de error code. Checked diagnostic mode and door lock error code is apparent. Checked connector at control board and ensured good connection. No ohm specs available. Failed door lock.

We serviced a

JENN-AIR COOKTOP

Model JEC8430ADW

Near Goldsboro, North Carolina 27534

Greg Glade

Job Details: 02/06/2026

Installed new infinite switches, ensured proper operation.

We serviced a

SAMSUNG MICROWAVE

Model ME19R7041FS

Near Farmville, North Carolina 27828

Greg Glade

Job Details: 02/06/2026

Customer reports no power to microwave. Found blown 20a fuse. Replaced fuse. Found that initial problem is the door hinge broke causing the fuse to blow.

We serviced a

GE DISHWASHER

Model GDT550PMR0ES

Near Greenville, North Carolina 27858

Greg Glade

Job Details: 02/06/2026

New sensor still tripping flood mode. Cleaned old sensor really well and recommend cleaning dishwasher with bleach occasionally. Proper operation ensured. Refund for part cost will be initiated.

We serviced a

LG REFRIGERATOR

Model LMXS28596S/01

Near Winterville, North Carolina 28590

Greg Glade

Job Details: 02/06/2026

Upon arrival customer reports ice maker not making ice. Ice maker does harvest and fill when hitting the test button. No errors indicated either. Ice maker fan does work. Failing ice maker - no test for seeing if ice bucket is full or not. Thermistor tests fine. Turned on ice plus mode to see if that will fix the ice making issue. Quoting ice maker so customer knows the cost.

We serviced a

GE DISHWASHER

Model HDF330PGR3WW

Near Greenville, North Carolina 27858

Greg Glade

Job Details: 02/06/2026

Customer reports unit will occasionally power off. Ran complete diagnostics of dishwasher, and found no issues. One error code apparent for the heater relay stuck. Service tip to clear code and see if it comes back in a minute after power cycling unit. Code did not reappear. Board needed firmware update, should fix issue; if not would need control board replacement.

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWC565FW2

Near Grifton, North Carolina 28530

Greg Glade

Job Details: 02/06/2026

Customer reports washer banging and moving. Found failed damper assembly. Ordering new part and scheduled follow up. ; ordrd 1 W11130362 (DAMPER ASSM - TUB SUSPENSION)

We serviced a

WHIRLPOOL DISHWASHER

Model NOTAVAILABLE

Near Kinston, North Carolina 28504

Greg Glade

Job Details: 02/06/2026

Customer reports no water filling into dish washer. Checked if water was coming to unit, it was. Purged line and reconnected water line, and ensured proper operation. Dish washer does fill and cycle water appropriately. Drain problem needs to be attended to, noticed when draining sink clogs. Plumber is coming Monday.

We serviced a

GE DISHWASHER

Model GDF535PGR3BB

Near Snow Hill, North Carolina 28580

Greg Glade

Job Details: 02/05/2026

Customer reports dishwasher not filling with water. Checked error codes on smart hq. No error codes present. Dishwasher drained, and refilled 3x during a normal cycle.All circulation and heating components work. Found that after 10 minutes after running, motor stopped. Can hear motor humming. Motor did start back up after about 2-3 minutes of off and on humming. With all components working as of the moment, and unable to stress till failure, wouldnt recommend replacing any parts regarding initial complaint. Would however replace the motor if issue persists. Suspect that a clogged drain caused issue with water not entering system. Dish washer is functioning as it should. Unit is about 3 years old.

We serviced a

WHIRLPOOL MICROWAVE OVER T

Model WOC54EC0AS03

Near Greenville, North Carolina 27858

Greg Glade

Job Details: 02/05/2026

Customer reports microwave fan on. Found that fan runs for 2-3 minutes then turns off. Which is typical when cooling electric components. Fan only runs when detecting components are hot. Fan did not run after running a 30 second cook time but did for a 2 minute cook time. No reason to suspect anything is wrong with appliances as its normal for microwave to cool down after prolonged usage.

We serviced a

GE RANGE GAS

Model PGS960EEL1ES

Near Havelock, North Carolina 28532

Davon

Job Details: 02/05/2026

Installed new control panel and control board. Did not apply firmware update since last time I did the touchpad started working worse. Confirmed proper operation.

We serviced a

GE DISHWASHER

Model GDT550PMR0ES

Near Greenville, North Carolina 27858

Greg Glade

Job Details: 02/05/2026

Double checked there pressure sensor, Found a clear clog in the pressure sensor. Incorrect diagnosis on first visit. Failed pressure sensor switch, not control board. Pressure switch I have on truck is a bad sensor. Cleaned out old sensor and put back on for temporary use. Will come back with new sensor to install. Refund of remaining amount due. ; ordrd 1 WD21X25468 (SWITCH, WATER LEVEL CONTROL)

We serviced a

BOSCH WALL OVEN

Model HBN5055AUC/01

Near Trent Woods, North Carolina 28562

Davon

Job Details: 02/05/2026

Convection fan is making noise when running. Found failed convection fan. Part is no longer available.

We serviced a

MAYTAG WASHER FRONT LOA

Model MHWE300VW11

Near Greenville, North Carolina 27834

Greg Glade

Job Details: 02/05/2026

Customer reports knocking during spin and a burning rubber smell. Can see where drum was rubbing against the outer drum. Loads of residual plastic from the rubbing. Fair bit of play when pushing on drum. Drum in spin cycle does spin in an oval, not a circle which explains the plastic being eaten on the sides. Drum also gets up to speed, but it smells like burning rubber when running for awhile. Failed basket / outer tub assembly. Customer opted to replace unit.

We serviced a

HOTPOINT RANGE

Model JBP15WJ1WW

Near Ayden, North Carolina 28513

Greg Glade

Job Details: 02/05/2026

Customer reports oven not heating. Found broken wire in back of element. Fixed wire, balance man had an extra element so replaced that as well while doing repair. Ensured proper operation.

We serviced a

GE DRYER

Model PTD60EBSR0WS

Near Greenville, North Carolina 27834

Greg Glade

Job Details: 02/05/2026

Customer reports dryer not heating. Found wire to heating element burnt off and the connector burnt. Unable to crimp a new connector on. Need to replace heating element housing. Failed element. Customer opted to replace unit.

We serviced a

NU-VU WALL OVEN

Model UB-5/10

Near Greenville, North Carolina 27858

Davon

Job Details: 02/05/2026

Picked up refurbished fan motor and installed it. Changed wiring back to how it was. Fan does not turn in the correct direction in low speed, but it does in high speed. 3 hrs labor.

We serviced a

GE DRYER

Model n/a

Near Greenville, North Carolina 27834

Greg Glade

Job Details: 02/05/2026

Customer reports dryer not heating. Found purple cable burnt. Cut off bad cable, replaced with new spade. Ensured proper operation.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8500DC0

Near Greenville, North Carolina 27858

Greg Glade

Job Details: 02/04/2026

Customer reports washer not spinning. Found the stator cap welded to transmission. Seems it over heated as there is soot everywhere. Would need new transmission and cap to repair. Failed transmission.

We serviced a

LG RANGE ELECTRIC

Model LSEL6333*

Near Winterville, North Carolina 28590

Greg Glade

Job Details: 02/04/2026

Installed new infinite switch and ensured proper operation.

We serviced a

GE RANGE

Model JBP66DM2BB

Near Cove City, North Carolina 28523

Davon

Job Details: 02/04/2026

Front left burner not coming on. Found wiring that needs to be repaired. Also spade for burner is disfigured and burner needs to be replaced.Front Right burner stays on high regardless of setting. Diagnosed failed infinite switch.

We serviced a

LG RANGE

Model LREL6323S /01

Near Greenville, North Carolina 27858

Greg Glade

Job Details: 02/04/2026

Customer reports ui isnt working on range. Found that the ui is not displaying very well. Failed ui board. Customer opted to replace unit.

We serviced a

GE DISHWASHER

Model GDT550PMR0ES

Near Greenville, North Carolina 27858

Greg Glade

Job Details: 02/04/2026

Customer reports dishwasher not filling. Found two errors, failure to drain and fill. Upon testing in SmartHQ dishwasher does drain and fills. Dishwasher also does circulate water. No firmware update available for control board. Also checked if csm mode is enabled, light not flashing on board. Checked float switch as well per service pointer, switch is installed correctly. Failed control board.

We serviced a

WHIRLPOOL DISHWASHER

Model 665.14799N512

Near Greenville, North Carolina 27858

Greg Glade

Job Details: 02/04/2026

Customer reports dishwasher doesnt cycle/turns off. Dishwasher has correct voltage, does fill and drain. Doesnt cycle water. F4e4 error code saved on control. Related to motor failure. Failed wash motor. Recommend replacing. Ordering new motor. ; ordrng 1 W10894668 (MOTOR/PUMP ASSM)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS26L3AF0

Near Washington, North Carolina 27889

Davon

Job Details: 02/04/2026

Not dispensing water from freezer door. Found frozen line in door. Thawed line. Set freezer temp higher and recommended leaving light on to help keep line from freezing. This is usually due to degrading insulation in door. Included quote for door in case this is a recurring problem. ; ordrng 1 5304527272 (Door, freezer)

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Kinston, North Carolina 28504

Greg Glade

Job Details: 02/04/2026

Installed new door switch and timer knob. Ensured proper operation. ; pckd up 1 WE01X24552 (Knob)

We serviced a

NU-VU WALL OVEN

Model UB-5/10

Near Greenville, North Carolina 27858

Davon

Job Details: 01/30/2026

Fan is turning off, apparently due to overheating. Cleaned rear exhaust fan and repaired wiring for it. Found that fan will run without turning off if set on medium speed. Took old motor in for rebuild. 2.5 hrs labor.; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Goldsboro, North Carolina 27530

Greg Glade

Job Details: 01/30/2026

Customer reports issue with washer again, same issue not shifting again. Found that the clutch is having difficulty locking tub and that the actuators arm is not locking either. Replaced actuator under warranty, but installed new clutch. Ensured proper operation. ; used 1 W10721967 ( AGITATOR DOG & CAM ASSM), and 1 W10913953 ( ) from stock

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near La Grange, North Carolina 28551

Greg Glade

Job Details: 01/30/2026

Installed new wire harness. Found that the drain pump is continuously running. Failed control board. Refunding part cost. ; pckd up 1 W11643701 (WIRE HARNESS)

We serviced a

GE REFRIGERATOR

Model GTE17DTNDRWW

Near Kinston, North Carolina 28504

Greg Glade

Job Details: 01/30/2026

Customer hears noise coming from stove top and is linked with the fridge. When compressor running on fridge vibrates floor to create squeaking on stove top. Oiled the hinges and the noise when away.

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Kinston, North Carolina 28504

Greg Glade

Job Details: 01/30/2026

Customer reports dryer wont turn on. Checked that 240vac is present. Also checked higher limit and belt. All working as they should. Timer is working as well. Noticed knob is cracked. Dryer still doesnt turn on when manually moving the timer. Door switch tests at open and 2.2mohms when actuated. Failed door switch. ; ordrd 1 WE04X28977 (DOOR SWITCH)

We serviced a

FRIGIDAIRE RANGE

Model FGEH3047VFD

Near New Bern, North Carolina 28562

Davon

Job Details: 01/30/2026

Installed new thermal cut off and confirmed bake and broil elements are turning on.

We serviced a

WHIRLPOOL DRYER

Model WED7800XW0

Near Jacksonville, North Carolina 28540

Davon

Job Details: 01/30/2026

Dryer turns on but does not start when pressing start. Found open thermal fuse. Heating element not grounded. Some lint in dryer, but not a large amount. Vent is clear. Replaced and confirmed proper operation. ; ordrng 1 3390719 (THERMAL FUSE)

We serviced a

WHIRLPOOL REFRIGERATOR BOT

Model WRF757SDEH01

Near Ayden, North Carolina 28513

Davon

Job Details: 01/30/2026

Not cooling in Fresh food section. Evaporator iced over. Found evap thermistor measuring 18 kohms and covered in ice. It measures slightly different from new evap thermistor in water. Replaced evap thermistor and cleaned defrost drain. Reinstalled all parts and confirmed proper operation. ; ordrng 1 W10316760 ()

We serviced a

SAMSUNG REFRIGERATOR

Model RF266ABRS

Near Grifton, North Carolina 28530

Greg Glade

Job Details: 01/30/2026

Unit was disassembled upon arrival. Complaint of no defrosting in fridge. Temperature at 70.1 reading at 6.03 kOhms on thermistor. Heating circuit tested at 104 ohms, well within spec. Thermistor tested out of spec. Should be reading at 5,8kohms. Failed thermistor. Installed new thermistor and ensured proper operation. ; used 1 DA32-10104N ( Defrost Thermistor) from stock"

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