We serviced a
SAMSUNG DRYER
Model DVE50R5400V
Near Goldsboro, North Carolina 27534
Greg Glade
Job Details: 04/15/2026
Customer reports dryer will turn off after 5-10 minutes of running signaling its dry when its not on a normal cycle. Customer states on timed dry it completed the whole cycle. Found moisture sensor unplugged. Re connected and ensured proper operation.
We serviced a
GE DISHWASHER
Model GDT226SSL1SS
Near Farmville, North Carolina 27828
Greg Glade
Job Details: 04/15/2026
Customer reports not draining. Upon arrival water was found in bottom of dishwasher. Tested drain pump and dishwasher does drain. Ran a normal cycle to see if itll cycle water. Dishwasher does cycle water. Did find leaking coming from float switch. Would recommend replacing.
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Farmville, North Carolina 27828
Greg Glade
Job Details: 04/15/2026
Customer reports washer not draining. Found burnt wire at drain pump. Quoted harness. Customer opted to fix wires and see if it holds up. Fixed wires and heat shrinked. Ended proper operation.
We serviced a
SAMSUNG DRYER
Model DV45H6300EG/A3
Near Washington, North Carolina 27889
Davon
Job Details: 04/15/2026
"Cleaned dryer vent on 2nd floor by climbing out on patio roof. Short vent, used 2 rods. Large amount of lint removed. Air flow 16 mph before cleaning and 24 mph after cleaning vent."
We serviced a
GE DRYER
Model FORGOT
Near Grimesland, North Carolina 27837
Greg Glade
Job Details: 04/15/2026
"Customer wanted to look at vent, see if it needed cleaning, recommended replacement for rigid material as they have flex. Gave quote for cleaning and replacement. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF220NCTASR
Near Bath, North Carolina 27808
Davon
Job Details: 04/15/2026
Installed new fan motor and confirmed proper operation. Good air flow in freezer and refrigerator. Reinstalled ice maker and evaporator cover in freezer.
We serviced a
GE REFRIGERATOR
Model GSS25GSHMCSS
Near Ayden, North Carolina 28513
Greg Glade
Job Details: 04/15/2026
"Customer reports no water coming from dispenser and no ice being made. Checked to see if water would dispense at valve. No dispensing coming from valve at all, no voltage when actuated either. Ice maker does harvest but no fill. Ohmed out water valves and ohms accordingly. Failed control."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5000DW3
Near Winterville, North Carolina 28590
Greg Glade
Job Details: 04/15/2026
Customer reports extreme banging from washer. Able to recreate. Issue suspected to be transmission due to noise and spinning. Recommend replacement of washer.
We serviced a
FRIGIDAIRE REFRIGERATOR SID
Model FRSS26L3AF7
Near Havelock, North Carolina 28532
Davon
Job Details: 04/15/2026
"Installed new evaporator fan motor and confirmed proper operation. Also confirmed that air is blowing into refrigerator. ; pckd up 1 5304532557 (Motor, evap fan), ordrd 1 242018303 (Motor, condenser fan)"
We serviced a
KENMORE WASHER
Model ="79641262610"
Near Havelock, North Carolina 28532
Davon
Job Details: 04/15/2026
Installed new dispenser to tub hose and pressure hose. Routed hose and switched screw orientation so it would not repeat the same failure. Ran wash cycle and confirmed no leaks. ; pckd up 1 4738ER1004B (Tub to dispenser hose) and 1 MEJ62305104 (Pressure sensor hose)
We serviced a
MIDEA WASHER
Model MLV45N1BWW
Near Havelock, North Carolina 28532
Davon
Job Details: 04/14/2026
"Customer reports that washer is frequently out of balance, especially with small and medium loads. Water is in balance ring. Suspension rods work correctly. Unit is level. Put clothes in unit and selected rinse and spin. When unit started to spin it ramped up quickly and was out of balance. After about 5 seconds unit started to add water. This is not normal behavior and points to faulty logic on control board. Diagnosed failed control board. Unit also gives E3 error codes frequently. Will replace lid lock to prevent this in the future. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), rqstng P&A on 1 17438000001615 (Lid lock) and 1 17138000020922 (MAIN CONTROL)"
We serviced a
FRIGIDAIRE REFRIGERATOR SID
Model FRSS26L3AF7
Near Havelock, North Carolina 28532
Davon
Job Details: 04/14/2026
"Not cooling well after electrical problem with house. Someone was working on WiFi and got shocked. After that several outlets and the refrigerator quit cooling well. Found evaporator fan motor not running. After putting unit into test mode, confirmed that there is 120 VAC to fan and it is not running. Diagnosed failed evaporator fan motor. ; ordrng 1 5304532557 (Motor, evap fan)"
We serviced a
GE WASHER
Model GTWN4250D1WS
Near Farmville, North Carolina 27828
Greg Glade
Job Details: 04/14/2026
Customer reports washer not doing anything when hitting the start button. Lid switch is working. Checked if 120 vac available. Voltage not being applied at inverter. Flashing light on inverter is normal. Failed control. Customer opted to replace unit. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL DRYER
Model WED6200SW1
Near Winterville, North Carolina 28590
Greg Glade
Job Details: 04/14/2026
"Customer retires dryer not working, starts to dry and then stops. Found shorting happening on board. Extreme fire hazard. Failed control. Control not available anymore. Recommend replacing unit."
We serviced a
HOTPOINT REFRIGERATOR
Model HPS18BTNDRBB
Near Greenville, North Carolina 27834
Greg Glade
Job Details: 04/14/2026
Reports noise coming from fridge. Found that the noise is coming from evaporator fan motor. Recommend replacing evaporator fan motor. Replaced fan motor and ensured proper operation. ; used 1 WR60X31522 ( EVAP FAN MOTOR (NON-STANDARD SXS)) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHS67EHSB6
Near Greenville, North Carolina 27834
Greg Glade
Job Details: 04/14/2026
"Customer reports noise coming from fridge. Found the noise coming from condenser fan. Fan is running fine, found that its vibrating excessively. Failing fan motor. Customer opted to not repair."
We serviced a
HISENSE REFRIGERATOR
Model HRF266N6CSE
Near Greenville, North Carolina 27858
Greg Glade
Job Details: 04/14/2026
Customer reports ice maker not making ice. Found that the ice maker is harvesting but not calling for water. Replacing ice maker under warranty. ; ordrng 1 K1944385 (Ice maker)
We serviced a
WHIRLPOOL RANGE
Model WEC310SAGB3
Near Greenville, North Carolina 27858
Greg Glade
Job Details: 04/14/2026
"Customer reported beeping on unit. Found f2e1 error saved on board. Shorted keypad. Disconnected power to unit for 2-3 minutes, and reapplied power. Board still has error saved. Unit is still functioning. Bake and broil work and keypad is functioning. No signs of damage on p11 connector. Would recommend replacing main control if issue persists."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Havelock, North Carolina 28532
Davon
Job Details: 04/14/2026
Customer reports that after sink backed up unit would not wash the dishes. Error codes F8E2. In test mode wash motor does not run. Diagnosed failed wash motor. Recommend using Affresh or citric acid to prevent motor failure in the future. ; ordrng 1 W11416362 (Sump assembly)
We serviced a
WHIRLPOOL REFRIGERATOR SID
Model WRS555SIHZ06
Near Greenville, North Carolina 27834
Greg Glade
Job Details: 04/14/2026
Customer reports fridge not making ice. Found fill tube frozen. Very slight leak coming from fill tube. Failing water valves. Recommend replacing. Installed new valves and ensured proper operation. ; pckd up 1 WPW10179146 (VALVE - DOUBLE COIL)
We serviced a
GE WASHER
Model GTWN4250D1WS
Near Farmville, North Carolina 27828
Greg Glade
Job Details: 04/14/2026
Customer reports washer not doing anything when hitting the start button. Lid switch is working. Checked if 120 vac available. Voltage not being applied at inverter. Flashing light on inverter is normal. Failed control. Customer opted to replace unit. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
FRIGIDAIRE DRYER
Model FFQE5000QW1
Near New Bern, North Carolina 28560
Davon
Job Details: 04/13/2026
Cleaned dryer vent. Removed moderate amount of lint. Confirmed proper operation. Air flow 15 mph after cleaning. Offered semirigid vent for behind dryer. Dryer also turned off while cleaning and determined that the cause of this was a faulty wall plug. Recommended to customer that he have wall plug replaced.
We serviced a
WHIRLPOOL RANGE
Model WFE540HOES0
Near Greenville, North Carolina 27858
Greg Glade
Job Details: 04/13/2026
Customer reports bake not working but broil working. No amp draw on element. Found bake element testing at 15mohms. Diagnosted failed element. Replaced element and ensured proper operation. ; used 1 W10779716 ( ELEMENT - BAKE (CONCEALED)) from stock
We serviced a
WHIRLPOOL REFRIGERATOR SID
Model GC3JHAXTS01
Near Greenville, North Carolina 27858
Greg Glade
Job Details: 04/13/2026
Customer reports leaking coming from bottom left corner on freezer. Found ice buildup on bottom of freezer, clogged defrost drain. Cleared drain and ensured proper flow.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PFNA
Near Farmville, North Carolina 27828
Greg Glade
Job Details: 04/13/2026
Customer reports water leaking from freezer. Found clogged defrost drain. Cleared drain and ensured proper operation.
We serviced a
GE REFRIGERATOR
Model GFE28GYNGFS
Near Chocowinity, North Carolina 27817
Davon
Job Details: 04/13/2026
Put new start device in place. Compressor does not start today. Confirmed that testing start device is not working now either. Apparently compressor problem is intermittent. Diagnosed failed compressor.
We serviced a
FRIGIDAIRE DRYER
Model FASE7073LA0
Near Kinston, North Carolina 28504
Greg Glade
Job Details: 04/13/2026
Installed new motor and ensured proper operation.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8040DW1
Near Washington, North Carolina 27889
Davon
Job Details: 04/13/2026
For the last 3 weeks washer has been intermittently making a squealing noise when spinning. Yesterday it became constant. Error code stored F2E1 for stuck key. Unable to reproduce the noise, but noticed rust sprayed on appliance apron from motor. This is caused by a leaking transmission seal. Diagnosed failed transmission. Would also need new slider.
We serviced a
KENMORE MICROWAVE OVER T
Model 721.86013010
Near Jacksonville, North Carolina 28540
Greg Glade
Job Details: 04/13/2026
Customer reports buttons not working on microwave, found that the mounting bracket is broken. Failed panel. Would need to replace panel to fix issue. Part is no longer available.
We serviced a
SAMSUNG DRYER ELECTRIC
Model DVE54M8750V/A3
Near Greenville, North Carolina 27834
Davon
Job Details: 04/13/2026
Installed new dryer vent hood and cleaned short vent. Air flow 23.5 mph.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Farmville, North Carolina 27828
Davon
Job Details: 04/13/2026
Installed new evap fan motor, defrost thermostat, thermistor, and wiring harness. Confirmed proper operation of fan.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821TB0
Near Cove City, North Carolina 28523
Davon
Job Details: 04/10/2026
Refrigerator door not closing correctly. Found broken refrigerator door gasket. Also noted rime ice in freezer caused by air leak from refrigerator door gasket leaking. ; ordrng 1 242193212 (Refrigerator door gasket)
We serviced a
WHIRLPOOL DRYER ELECTRIC
Model WED8000DW4
Near Washington, North Carolina 27889
Davon
Job Details: 04/10/2026
Installed new blower wheel and confirmed proper operation.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Washington, North Carolina 27889
Davon
Job Details: 04/10/2026
Quote for dryer vent. Vent is currently venting under the house. Quote is for solid metal venting installed in crawlspace, new vent hood/flap, and new connections to dryer. Includes drilling through brick wall.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Farmville, North Carolina 27828
Davon
Job Details: 04/10/2026
Not cooling well in refrigerator. Freezer temp 3-15F. Refrigerator 55F. Found evaporator fan not turning. It does have 10.7 volts going to it. Diagnosed failed evaporator fan motor. ; ordrng 1 W11578030 (Evap fan motor, wiring harness)
We serviced a
WHIRLPOOL WASHER
Model WTW5540SQ0
Near Winterville, North Carolina 28590
Davon
Job Details: 04/10/2026
Unit is out of balance. Unit does spin with no difficulty with no clothes. Springs are weak. Will replace counterweight and suspension springs.
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSG/AA-03
Near Greenville, North Carolina 27834
Davon
Job Details: 04/10/2026
Took out old filter and put in new one.
We serviced a
WHIRLPOOL DRYER ELECTRIC
Model WED4815EW1
Near Winterville, North Carolina 28590
Davon
Job Details: 04/10/2026
"Dryer not spinning. Found broken belt. Belt looks like it was deteriorated, possibly from heat. Found vent outside plugged with lint sheet. Also noted that there was a lot of lint that had collected past lint screen in dryer. Disassembled dryer to clean all lint out of lint trap area. Cleaned dryer vent and shortened semi rigid vent behind dryer. Cleaned dryer vent, approximately 10 straight feet of vent. ; pckd up 1 341241 (BELT,DRIVE)
We serviced a
SAMSUNG WASHER
Model WA45N3050AW/A4
Near Kinston, North Carolina 28504
Greg Glade
Job Details: 04/09/2026
Customer reports no spin happening. Found that belt on drive shaft is extremely loose, had no tension in it at all. Diagnosed failed belt. ; ordrng 1 DC66-10170B (BELT)"
We serviced a
FRIGIDAIRE DRYER
Model FASE7073LA0
Near Kinston, North Carolina 28504
Greg Glade
Job Details: 04/09/2026
Customer reports humming coming from dryer. Checked all fuses and circuits regarding the motor. E52 error code, checked if motor thermal cut off was tripped, it wasnt. Motor consistently hums. Dryer has 240 vac, supply voltage isnt the issue. Diagnosed failed motor.
We serviced a
LG WASHER
Model DLE3400W
Near Havelock, North Carolina 28532
Davon
Job Details: 04/09/2026
Installed new belt and confirmed proper operation.
We serviced a
GE WASHER
Model GTW465ASN3WW
Near Greenville, North Carolina 27858
Greg Glade
Job Details: 04/09/2026
Customer reports water agitator fell off. Upon arrival agitator snapped off with the transmission. Would need new agitator and transmission to fix. Recommend replacing.
We serviced a
BOSCH REFRIGERATOR
Model B36CL80SNS/44
Near New Bern, North Carolina 28560
Davon
Job Details: 04/09/2026
Intermittently not cooling well in freezer. Temp will go up to 17F in freezer per customers sensor that he has in it. Noted a large amount of rime ice on back wall of freezer. Apparently doors have been sticking open .Error e9050, e9130. Steamed out freezer and reinstalled drawers.
We serviced a
LG REFRIGERATOR BOT
Model LFX25971ST
Near Winterville, North Carolina 28590
Greg Glade
Job Details: 04/09/2026
Customer suspected leaking coming from fridge. Checked fridge found no leaking. Compressor was extremely hot though with a 1.2 amp draw. Would suspect a leak potentially to attribute to the hot compressor and high amp draw.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4816FW3
Near Goldsboro, North Carolina 27530
Greg Glade
Job Details: 04/09/2026
Customer reports drain pump turning on when plugging unit in. F3e1 error found saved on control board. F7e6 and f8e1 also found. Motor and no/long fill. Ran automatic test cycle and calibration cycle. Functioned as it should. Diagnosed failed control board. Installed new board and no errors saved on unit. Ran calibration on unit. Ensured proper operation. ; pckd up 1 W11603810 (CONTROL BOARD, MAIN)
We serviced a
SAMSUNG REFRIGERATOR SID
Model 097F43BJ400018W
Near Greenville, North Carolina 27858
Greg Glade
Job Details: 04/09/2026
Installed new bucket and clip and ensured proper seal. ; pckd up 1 DA82-01397A (I/M ICEMAKER)
We serviced a
LG DRYER
Model DLE3500W
Near New Bern, North Carolina 28560
Davon
Job Details: 04/09/2026
Quoted dryer vent. Vent is currently a PVC pipe opening into basement. Quote includes replacing all venting with rigid vent. Drill hole through masonry and cultured stone. Does not include stonework needed around vent after perforation. Sheetrock in garage will also need to be removed and replaced. Quote includes putting old Sheetrock back in place after removing it. ; schdld next appmnt for 4/14 TUE !
We serviced a
WHIRLPOOL DRYER ELECTRIC
Model WED8000DW4
Near Washington, North Carolina 27889
Davon
Job Details: 04/08/2026
Dryer not turning. Found piece of clothing stuck in blower wheel. Removed clothing and cleaned wheel. After unit ran for about 15 minutes while cleaning vent, heard vibrating noise. Took it apart again and found broken blower wheel. Ordering blower wheel. ; ordrng 1 WP697772 (Blower wheel), pckd up 1 279640 (PULLEY,IDLER)
We serviced a
GE DRYER
Model GFD85ESPN1RS
Near Washington, North Carolina 27889
Davon
Job Details: 04/08/2026
Installed new dryer vent cover and two air intake covers.
We serviced a
BOSCH REFRIGERATOR
Model B22CT80SNS01
Near Winterville, North Carolina 28590
Greg Glade
Job Details: 04/08/2026
Customer reported dispenser not working. Found water line frozen. Defrosted the water line and ensured proper operation.
We serviced a
GE DISHWASHER
Model gdp665syn8fs
Near Greenville, North Carolina 27858
Greg Glade
Job Details: 04/08/2026
Installed new sensor and dishwasher went into flood mode and the ftd error. Thoroughly cleaned old sensor and put back on washer and it ran perfectly fine. Ran 1 hour wash and waited to see if error would throw. It didnt. Would potentially replace control again if issue persists.
We serviced a
WHIRLPOOL DRYER ELECTRIC
Model WED8000DW4
Near Washington, North Carolina 27889
Davon
Job Details: 04/08/2026
Flex vent in crawlspace. 11.3 mph air flow before cleaning. Offered replacement or cleaning. Customer opted for dryer vent cleaning. Used 3 rods. Large amount of lint removed. 16.2 mph air flow after cleaning.
We serviced a
GE REFRIGERATOR
Model GFE28GYNGFS
Near Chocowinity, North Carolina 27817
Davon
Job Details: 04/08/2026
Not cooling. Compressor is starting and then overload clicks off. Used testing start device and confirmed that compressor runs for over 5 minutes and draws 0.9 amps. Confirmed that capacitor measures 12 uF. Diagnosed failed start device. Ordered start device.; ordrng 1 WR07X10131 (RELAY/OVERLOAD)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611PFEA
Near Greenville, North Carolina 27834
Greg Glade
Job Details: 04/08/2026
Found frozen water line. Defrosted and ensured proper operation.
We serviced a
SAMSUNG REFRIGERATOR
Model RF220NCTASR
Near Bath, North Carolina 27808
Davon
Job Details: 04/08/2026
Tenant reports that unit is not cooling in refrigerator section. Refrigerator 65F. Found freezer section 16F near the top and -3F near the bottom. In diagnostic mode, FZ fan error is showing. Took evaporator cover off of freezer and found fan seized. Difficult to turn by hand. Diagnosed failed fan. ; ordrng 1 DA31-00334C (Fan motor)
We serviced a
GE MICROWAVE OVER T
Model JVM7195SK6SS
Near Winterville, North Carolina 28590
Greg Glade
Job Details: 04/07/2026
Customer reports microwave not working. No amp draw at all. Found stuck door switch. After reseating door switch, microwave light comes back on and has 13 amp draw. Microwave working as it should.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5SHDXTQ00
Near Winterville, North Carolina 28590
Greg Glade
Job Details: 04/07/2026
Customer reports no cooling in entire unit. No amp draw on compressor. Used cheater cord and compressor does run. Failed start device. Put new device on and ensured proper operation and amp draw. ; used 1 W10613606 ( COMPRESSOR RELAY/OVERLOAD ASSM) from stock
We serviced a
FRIGIDAIRE RANGE GAS
Model PLCS389ECG
Near Grimesland, North Carolina 27837
Greg Glade
Job Details: 04/07/2026
Customer reports smelling gas. Found that leak is coming from stove shut off valve in the back. Needs gas company to come and fix leak.
We serviced a
LG REFRIGERATOR
Model LFX31925ST
Near Winterville, North Carolina 28590
Davon
Job Details: 04/07/2026
Er Rf since cleaning defrost drain in refrigerator yesterday. Found evaporator cover unplugged. Plugged it back in. Unplugged refrigerator to reset error code.
We serviced a
GE WASHER
Model GTW465ASN9WW
Near Pikeville, North Carolina 27863
Greg Glade
Job Details: 04/07/2026
Customer reports a noise coming from washer. Like a grinding noise. Force ran agitate and spin cycles. Unable to pull pulsator off. Able to recreate issue, noise coming from transmission. Falling transmission. Customer opted to replace unit.
We serviced a
FRIGIDAIRE REFRIGERATOR BOT
Model FGHB2866PFGA
Near Greenville, North Carolina 27834
Greg Glade
Job Details: 04/06/2026
Complaint of no ice. Found no water in ice bucket, tried to force harvest and does force harvest. Reset ice maker and told customer that it should produce ice in about 4-6 hours. Suspect issue is with the temperature of the unit. Would potentially need the air handler kit.
We serviced a
SAMSUNG REFRIGERATOR SID
Model 097F43BJ400018W
Near Greenville, North Carolina 27858
Greg Glade
Job Details: 04/06/2026
Customer reported leaking after getting ice. Found that a small puddle would formulate in the chute. Humid air is leaking into ice maker from somewhere. Found that there ice maker bucket itself is not sealing well and has multiple cracks in it. Although seal around the ice maker bucket looks fine, it is not seating properly. Ordering new bucket and latch. ; ordrng 1 DA82-01397A (I/M ICEMAKER)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611PFEA
Near Greenville, North Carolina 27834
Greg Glade
Job Details: 04/06/2026
Installed new water valves and ensured proper operation.
We serviced a
FRIGIDAIRE RANGE
Model NOT AVAILABLE
Near Greenville, North Carolina 27858
Greg Glade
Job Details: 04/06/2026
Installed new element and ensured proper operation.
We serviced a
MAYTAG WALL OVEN
Model CWE5800ACE
Near Greenville, North Carolina 27858
Greg Glade
Job Details: 04/06/2026
Installed new board and ensured proper operation. ; pckd up 1 74001404 (REFURBISH CONTROL BOARD)
We serviced a
KENMORE DRYER
Model 796.81962.710
Near Winterville, North Carolina 28590
Greg Glade
Job Details: 04/06/2026
Customer reports g80 error. Customer has had vent cleaned, thermistor tests setting specifications. Tested air flow out of dryer and with lint screen its about 15-18. Without it is about 18-22. A little discrepancy. Noticed though that the air flow isnt a consistent stream it will vary in mph. Would recommend soaking the lint screen to clean and try running without the screen to see if itll trip.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Kinston, North Carolina 28501
Greg Glade
Job Details: 04/06/2026
Found failed damper system. Replaced dampers and ensured proper operation. ; used 1 W10780045 ( DAMPERS) from stock
We serviced a
MAYTAG DRYER ELECTRIC
Model MED5630HC2
Near Kinston, North Carolina 28504
Greg Glade
Job Details: 04/03/2026
Rattling noise coming from dryer. Quoted a dryer repair kit. Oiled and cleaned the wheels and outlet as everything looked relatively new. Fixed issue. Left quote if issue happens again soon.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Kinston, North Carolina 28504
Greg Glade
Job Details: 04/03/2026
Customer reports washer humming and spinning.F7e6 error code, indicates a potential open circuit in the motor circuit. Test 3 says to manually enter a heavy agitation cycle, if it does agitate then no issues with motor. Ran an automatic test cycle to see if itll complete that cycle. Washer completed the automatic test cycle. Washer needed a reset. Also ran a calibration cycle as well. No issues found with any components of washer.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611PFEA
Near Greenville, North Carolina 27834
Greg Glade
Job Details: 04/03/2026
Customer reports no water at dispenser. Checked at water valve where the bottleneck is. Found that the solenoid to the dispenser is failed. Ordering replacement water valves. ; ordrd 1 242252702 (Water valve)
We serviced a
HISENSE REFRIGERATOR
Model HRF266N6CSE
Near Greenville, North Carolina 27858
Greg Glade
Job Details: 04/03/2026
Installed new ice maker and ensured proper operation. Told customer would be about 12 hours for it to start making ice, per technical manual.
We serviced a
FRIGIDAIRE RANGE
Model NOT AVAILABLE
Near Greenville, North Carolina 27858
Greg Glade
Job Details: 04/03/2026
Customer reports oven not heating. Found element visibly broken/ shorted. Needs new element. No model number and no serial available. Taking part to d&l to get replacement. Scheduled follow up for Monday. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrd 1 316075103 (ELEMENT - BAKE (STANDARD))
We serviced a
GE DISHWASHER
Model gdp665syn8fs
Near Greenville, North Carolina 27858
Greg Glade
Job Details: 04/03/2026
Found pressure sensor clogged. Cleaned out pressure sensor. If issue happens again, will replace sensor.
We serviced a
ELECTROLUX DRYER
Model EFME527UIW1
Near Chocowinity, North Carolina 27817
Greg Glade
Job Details: 04/03/2026
Found broken blower wheel. Customer opted to replace unit.
We serviced a
KENMORE WASHER
Model 796.31553.610
Near Goldsboro, North Carolina 27530
Greg Glade
Job Details: 04/02/2026
Customer reports dial not working to change settings on washer. Found that dial isnt stripped. Issue is ui board. Failed ui board. Board is discontinued, unable to repair.
We serviced a
LG DRYER
Model DLE7150W
Near Goldsboro, North Carolina 27534
Greg Glade
Job Details: 04/02/2026
Customer reports dryer not turning on. Dryer only has one leg of 240. Found only one side at outlet has 120 vac. Problem with plug.
We serviced a
WHIRLPOOL RANGE
Model RF3020XKQ
Near Greenville, North Carolina 27834
Greg Glade
Job Details: 04/02/2026
Customer reports oven and burners not working as they should. Upon arrival oven does heat, and burners do work as well. No issues found.
We serviced a
WHIRLPOOL DRYER ELECTRIC
Model LTE5243DQB
Near Greenville, North Carolina 27858
Greg Glade
Job Details: 04/02/2026
All in one unit not starting washer at all. Found shorting on timer. One pin for line voltage is broken in it. Recommend replacing timer and harness.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Winterville, North Carolina 28590
Greg Glade
Job Details: 04/02/2026
Installed new water valves and ensured proper operation.
We serviced a
KENMORE DRYER
Model 110.61202013
Near Ayden, North Carolina 28513
Greg Glade
Job Details: 04/02/2026
Installed new timer and ensured proper operation. ; pckd up 1 WPW10186032 (Timer)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Chocowinity, North Carolina 27817
Greg Glade
Job Details: 04/02/2026
Customer reports unit locked and wont unlock. Unit is outside of the residence. Manually unlocked door. Ran extension cord to unit to see if any error codes apparent. F8e3, overflow error. Without unit connected to any water supply unable to thoroughly test. Customer reported issue happened when water stuck in unit. Checked drain pump, found clog in the trap. Removed clog from trap. Told customer to reconnect both appliances so I can thoroughly test. ; schdld next appmnt for 4/3 FRI 3-6"
We serviced a
CROSLEY WASHER
Model CAWS953RQ0
Near Kinston, North Carolina 28504
Greg Glade
Job Details: 04/01/2026
Customer dropped washer, found that the door hinge for door lock is bent. Also suspect that the transmission is bad. During spin the washer bangs all over the place. All suspension rings are in tact and there. Recommended replacing washer.
We serviced a
KENMORE REFRIGERATOR
Model 795.71032.010
Near Aurora, North Carolina 27806
Davon
Job Details: 04/01/2026
Not cooling well in freezer and refrigerator. Quit making ice 1-2 months ago. 38F in freezer. 52F in refrigerator. Compressor and fans are running. Ice on only first few inches of evaporator. Diagnosed sealed system failure.
We serviced a
GE DRYER
Model GFD85ESPN1RS
Near Washington, North Carolina 27889
Davon
Job Details: 04/01/2026
Cleaned dryer vent. 2nd story. 3 rods reaches semirigid vent. 13 mph before cleaning once flaps were removed. Two of 3 were painted shut prior. 18.1 mph after cleaning. Top flap not closing well. Will return to replace 3 vent hoods. 1 for dryer and 2 for fireplace.
We serviced a
GE REFRIGERATOR
Model GFE28HMKEES
Near Vanceboro, North Carolina 28586
Davon
Job Details: 04/01/2026
Not making ice in freezer. Freezer temp 1F. Refrigerator 38F. Making ice in door. Ice maker is full of ice. Found it turned off on UI. Turned ice maker on. Tested motor, heater, and fill in test mode. All functions are working well. Installed firmware update.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET4WSMXKQ00
Near Greenville, North Carolina 27834
Greg Glade
Job Details: 04/01/2026
Customer reports leaking coming from fridge, found clogged defrost drain in freezer. Cleaned drain and ensured proper operation.
We serviced a
KENMORE DRYER
Model 110.61202013
Near Ayden, North Carolina 28513
Davon
Job Details: 04/01/2026
Not heating again. Found 240 volts across timer. Diagnosed failed timer. ; ordrng 1 WPW10186032 (Timer)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Winterville, North Carolina 28590
Greg Glade
Job Details: 04/01/2026
Customer reports washer dripping from inside the basket. Failed water valves. Ordering new valves, will pickup and replace tomorrow. ; ordrd 1 W11038689 (WATER VALVE, DUAL)
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Washington, North Carolina 27889
Greg Glade
Job Details: 03/31/2026
Customer reports leaking coming from unit. He did replace door boot. Found door boot twisted. Noticed that suspension spring broke off, and the weight of the drum dropping broke off the pressure sensor nipple. With nipple broken, the washer needs replacing.
We serviced a
LG REFRIGERATOR
Model LMXS28626S/00
Near New Bern, North Carolina 28560
Davon
Job Details: 03/31/2026
Not cooling well. 50F in freezer. 53F in refrigerator. Compressor has been replaced and sw update sticker is on back of fridge. No date given but apparently it is more than 3 years ago. Low side pressure is 20 inHg. Equalized pressure 5-10 psig. This is indicative of a high side leak. No leaks found on all joints in compressor and condenser area using bubble test and UV light. (Unit has a UV filter dryer installed.) On this unit that is indicative of a Yoder loop leak which is buried in foam and is not repairable. Recommend replacing unit.
We serviced a
GE WASHER
Model GTW465ASN9WW
Near New Bern, North Carolina 28560
Davon
Job Details: 03/31/2026
Customer reports that washer is not filling with enough water. Initially, all tests were working and no significant errrors were stored. Both valves turned on and pressure sensor was reporting correctly in smarthq. Then found when running a cycle that cold water stopped running. Smarthq showed that cold water valve was on. Unplugged washer for a couple of minutes and started another cycle. The problem repeated itself. Diagnosed failed control board. ; ordrng 1 WH22X38441C (Control)
We serviced a
HISENSE REFRIGERATOR
Model HRF266N6CSE
Near Greenville, North Carolina 27858
Greg Glade
Job Details: 03/31/2026
Customer reports ice maker not working. Found ice maker tray broken. Recommend replacing. Also noticed buildup of ice in the freezer compartment. Can see gasket not sealing well, tried to fix it but unable to. Recommend replacing freezer gasket as well. ; used 1 K2103152 (DOOR GASKET FRZR), and 1 K2272720 (Ice maker) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF266ABRS
Near Grifton, North Carolina 28530
Greg Glade
Job Details: 03/31/2026
Found that in previous install I forgot to plug in a sensor. Plugged in sensor and ensured no errors.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB05
Near Kinston, North Carolina 28504
Greg Glade
Job Details: 03/30/2026
Installed new line for water. Ensured proper operation. ; used 1 Water line kit (Water line kit) from stock
We serviced a
GE DISHWASHER
Model GDF530PGM0WW
Near Seven Springs, North Carolina 28578
Greg Glade
Job Details: 03/30/2026
Installed new ui and ensured proper operation.
We serviced a
ELECTROLUX DRYER
Model FFQE5000QW0
Near Washington, North Carolina 27889
Davon
Job Details: 03/30/2026
Air flow 6.8 mph before starting. Cleared a moderate amount of lint from vent and dryer sheet. Air flow improved marginally. Found increased air flow with screen removed. Cleaned screen and lint screen housing. air flow improved to 12.8 mph. Able to inspect blower wheel and noted that it does not have significant lint buildup. Did note that seal on front of dryer drum is worn down. This is causing an air leak and decreased air flow.
We serviced a
FRIGIDAIRE REFRIGERATOR BOT
Model FGHB2866PFGA
Near Greenville, North Carolina 27834
Greg Glade
Job Details: 03/30/2026
Found auger motor frozen, heated it up to move the motor. Ensured proper operation after.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHG2344MF2
Near Washington, North Carolina 27889
Davon
Job Details: 03/30/2026
Not making ice. Unable to initiate manual test since gear spins freely on front of ice maker. Diagnosed failed ice maker. Door seal for freezer door is cracked. It does not appear to be leaking air.
We serviced a
GE REFRIGERATOR
Model CFE28UP2MCS1
Near New Bern, North Carolina 28560
Davon
Job Details: 03/30/2026
Leaking from front left corner and ice building up under freezer drawers. Found plugged defrost drain. Removing plugs from p trap and cleaned out ice from evaporator tray and bottom of freezer. Cleaned condenser coil. Noted right side of gasket does not always seal well if door is not pushed closed hard. Recommend replacing both slides.
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Winterville, North Carolina 28590
Greg Glade
Job Details: 03/30/2026
Customer reports dryer not turning on. Checked knob and timer, all fine. Checked thermostats and found open hi limit. Recommend replacing. High limit tripped likely due to lint build up. Recommend cleaning. Found that the housing that holds the sliders are broken, slight intermittent squeaking noise due to no sliders being there. Made it apparent to customer that there are multiple issues with dryer. Offered to temporarily fix dryer as replacement would be necessary. Customer opted to wait on repairing the top manifold with sliders. Cleaned vent and replaced high limit. ; used 1 WE04X26139 ( FUSE NON-RESET & 2 WIRE TSTAT) from stock